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... A program stops responding or crashes repeatedly 96 A program is designed for an earlier Microsoft® Windows® operating system 96 A solid blue screen appears 96 Dell MediaDirect problems 96 Other software problems 97 Memory Problems 98 Network Problems 99 Mobile Broadband (Wireless Wide ...Area Network [WWAN 99 Power Problems 100 Printer Problems 101 Scanner Problems 102 Sound and Speaker Problems 102 No sound from integrated speakers 103 No sound from external speakers 103 No sound from headphones 103 Touch Pad or Mouse Problems 104 8 Contents
... A program stops responding or crashes repeatedly 96 A program is designed for an earlier Microsoft® Windows® operating system 96 A solid blue screen appears 96 Dell MediaDirect problems 96 Other software problems 97 Memory Problems 98 Network Problems 99 Mobile Broadband (Wireless Wide ...Area Network [WWAN 99 Power Problems 100 Printer Problems 101 Scanner Problems 102 Sound and Speaker Problems 102 No sound from integrated speakers 103 No sound from external speakers 103 No sound from headphones 103 Touch Pad or Mouse Problems 104 8 Contents
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...functions as a toggle to a network). Starts Windows Explorer. Opens the System Properties dialog box. Opens the Search Results dialog box. Dell™ QuickSet Key Combinations If Dell QuickSet is connected to restore minimized windows following the use other shortcut keys for functions such... as the character repeat rate: 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Keyboard...
...functions as a toggle to a network). Starts Windows Explorer. Opens the System Properties dialog box. Opens the Search Results dialog box. Dell™ QuickSet Key Combinations If Dell QuickSet is connected to restore minimized windows following the use other shortcut keys for functions such... as the character repeat rate: 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Keyboard...
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Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Mouse. 4 In the Mouse Properties window: • Click the Device Select tab to disable the touch pad. • Click the Touch Pad tab to adjust touch pad settings. 5 Click OK to save the settings and close the window. 40 Using the Keyboard and Touchpad
Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Mouse. 4 In the Mouse Properties window: • Click the Device Select tab to disable the touch pad. • Click the Touch Pad tab to adjust touch pad settings. 5 Click OK to save the settings and close the window. 40 Using the Keyboard and Touchpad
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... power button. Using a Battery 47 NOTICE: If your hard drive, and then returns you set the power management options in the Select a power plan window. To enter Sleep state: • Click Start , click or , and then click Sleep. • Depending on how you to your previous work ...to conserve power. • To use Windows Power Options, do one of the following: • Click Start → Control Panel→ Hardware and Sound→ Power Options, and then select a power plan in the Windows Power Options or Dell QuickSet, use the Sleep power state to your computer ...
... power button. Using a Battery 47 NOTICE: If your hard drive, and then returns you set the power management options in the Select a power plan window. To enter Sleep state: • Click Start , click or , and then click Sleep. • Depending on how you to your previous work ...to conserve power. • To use Windows Power Options, do one of the following: • Click Start → Control Panel→ Hardware and Sound→ Power Options, and then select a power plan in the Windows Power Options or Dell QuickSet, use the Sleep power state to your computer ...
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...-speed optical drive vibration is normal and may prevent the operating system from starting. NOTE: Because of data when writing. TURN OFF SLEEP STATE IN WINDOWS BEFORE WRITING TO A CD/DVD/BD DISC - See "Using the Sleep Power State" on Sleep state. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T ...Try closing all DVD titles work in the drive or the media. The drive makes an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disc is interrupted, an error ...
...-speed optical drive vibration is normal and may prevent the operating system from starting. NOTE: Because of data when writing. TURN OFF SLEEP STATE IN WINDOWS BEFORE WRITING TO A CD/DVD/BD DISC - See "Using the Sleep Power State" on Sleep state. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T ...Try closing all DVD titles work in the drive or the media. The drive makes an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disc is interrupted, an error ...
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VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your modem. 6 Click Properties, click the Diagnostics tab, and ...identify and resolve modem problems (Modem Helper is operating properly. If the message is communicating with spyware. For more information, go to support.dell.com and search for the operating system or the program that you are having problems connecting to an Internet service provider. If all commands receive...
VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your modem. 6 Click Properties, click the Diagnostics tab, and ...identify and resolve modem problems (Modem Helper is operating properly. If the message is communicating with spyware. For more information, go to support.dell.com and search for the operating system or the program that you are having problems connecting to an Internet service provider. If all commands receive...
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... the procedures in this section, follow the safety instructions in the Product Information Guide. VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click Start → Control Panel→ Hardware and Sound→ Printers. 2 Right-click the printer icon. See the printer documentation for your printer, contact the printer's manufacturer. Check the AC...
... the procedures in this section, follow the safety instructions in the Product Information Guide. VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click Start → Control Panel→ Hardware and Sound→ Printers. 2 Right-click the printer icon. See the printer documentation for your printer, contact the printer's manufacturer. Check the AC...
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.... NOTE: If you complete these checks. UNLOCK THE SCANNER - See the scanner documentation for your scanner is listed, Windows recognizes the scanner. Ensure that the Print to the following port(s): setting is USB. Sound and Speaker Problems Fill out the "Diagnostics Checklist" on page 154 as you need technical assistance for instructions...
.... NOTE: If you complete these checks. UNLOCK THE SCANNER - See the scanner documentation for your scanner is listed, Windows recognizes the scanner. Ensure that the Print to the following port(s): setting is USB. Sound and Speaker Problems Fill out the "Diagnostics Checklist" on page 154 as you need technical assistance for instructions...
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... to disable (mute) or re-enable the integrated speakers. D I O DRIVER - Double-click the speaker icon in some MP3 players overrides the Windows volume setting. Troubleshooting 103 Turn off . R E I N S T A L L T H E A U D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - No sound from external speakers E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T...V E R - See "Dell Diagnostics" on page 33). No sound from the speakers is automatically disabled when headphones are connected to the...
... to disable (mute) or re-enable the integrated speakers. D I O DRIVER - Double-click the speaker icon in some MP3 players overrides the Windows volume setting. Troubleshooting 103 Turn off . R E I N S T A L L T H E A U D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - No sound from external speakers E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T...V E R - See "Dell Diagnostics" on page 33). No sound from the speakers is automatically disabled when headphones are connected to the...
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...M S E T U P P R O G R A M S E T T I V E R - Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS - 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings, as needed. CHECK THE MOUSE CABLE - Shut down the computer. 2 Disconnect the mouse. 3 Turn on page 107. 104 Troubleshooting To...Drivers and Utilities" on the computer. 4 At the Windows desktop, use the touch pad to the computer. R E I N S T A L L T H E T O U C H P A D D R I N G S - Click or double-click the speaker icon in the "Dell Diagnostics" on page 79. TO VERIFY THAT THE ...
...M S E T U P P R O G R A M S E T T I V E R - Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS - 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings, as needed. CHECK THE MOUSE CABLE - Shut down the computer. 2 Disconnect the mouse. 3 Turn on page 107. 104 Troubleshooting To...Drivers and Utilities" on the computer. 4 At the Windows desktop, use the touch pad to the computer. R E I N S T A L L T H E T O U C H P A D D R I N G S - Click or double-click the speaker icon in the "Dell Diagnostics" on page 79. TO VERIFY THAT THE ...
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..., 96 CD drive, 85 CD-RW drive, 85 computer crashes, 95-96 computer does not start up, 95 computer stops responding, 95 Dell Diagnostics, 79 Dell MediaDirect, 96 drives, 84 DVD drive, 85 error messages, 87 hard drive, 85 IEEE 1394 connector, 93 keyboard, 94 lockups, 95 ... crashes repeatedly, 96 program stops responding, 96 programs and Windows compatibility, 96 restore computer to previous operating state, 111 restore operating system to previous state, 110 scanner, 102 problems (continued) slow computer performance, 87, 98 software, 95-97 sound and speakers, 102 speakers, 102 spyware, 87, 98 ...
..., 96 CD drive, 85 CD-RW drive, 85 computer crashes, 95-96 computer does not start up, 95 computer stops responding, 95 Dell Diagnostics, 79 Dell MediaDirect, 96 drives, 84 DVD drive, 85 error messages, 87 hard drive, 85 IEEE 1394 connector, 93 keyboard, 94 lockups, 95 ... crashes repeatedly, 96 program stops responding, 96 programs and Windows compatibility, 96 restore computer to previous operating state, 111 restore operating system to previous state, 110 scanner, 102 problems (continued) slow computer performance, 87, 98 software, 95-97 sound and speakers, 102 speakers, 102 spyware, 87, 98 ...
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Dell MediaDirect problems 106 Other software problems 107 Memory Problems 108 Network Problems 108 Mobile Broadband (Wireless Wide Area Network [WWAN 109 Power Problems 110 Printer Problems 111 Scanner Problems 112 Sound and Speaker Problems 112 No sound from integrated speakers 112 No sound from external speakers 113 No sound...Utilities 117 Troubleshooting Software and Hardware Problems in the Windows Vista® Operating System 119 Restoring Your Microsoft® Windows Vista® Operating System 120 Using Windows Vista System Restore 121 Using the Operating System ...
Dell MediaDirect problems 106 Other software problems 107 Memory Problems 108 Network Problems 108 Mobile Broadband (Wireless Wide Area Network [WWAN 109 Power Problems 110 Printer Problems 111 Scanner Problems 112 Sound and Speaker Problems 112 No sound from integrated speakers 112 No sound from external speakers 113 No sound...Utilities 117 Troubleshooting Software and Hardware Problems in the Windows Vista® Operating System 119 Restoring Your Microsoft® Windows Vista® Operating System 120 Using Windows Vista System Restore 121 Using the Operating System ...
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...Windows logo key and Windows logo key and Windows logo key and Windows logo key and Windows logo key and Windows logo key and Windows logo key and Minimizes all minimized windows. Restores all open windows. Runs Windows Explorer. For more information about Dell QuickSet key combinations, right-click the QuickSet icon in the Power Options Properties window... dialog box (if the computer is installed, you can reprogram this keyboard shortcut to restore minimized windows following the use other shortcut keys for functions such as the character repeat rate: 1 Click Start ,...
...Windows logo key and Windows logo key and Windows logo key and Windows logo key and Windows logo key and Windows logo key and Windows logo key and Minimizes all minimized windows. Restores all open windows. Runs Windows Explorer. For more information about Dell QuickSet key combinations, right-click the QuickSet icon in the Power Options Properties window... dialog box (if the computer is installed, you can reprogram this keyboard shortcut to restore minimized windows following the use other shortcut keys for functions such as the character repeat rate: 1 Click Start ,...
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Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Mouse. 4 In the Mouse Properties window: • Click the Device Select tab to disable the touch pad. • Click the Touch Pad tab to adjust touch pad settings. 5 Click OK to save the settings and close the window. 46 Using the Keyboard and Touch Pad
Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Mouse. 4 In the Mouse Properties window: • Click the Device Select tab to disable the touch pad. • Click the Touch Pad tab to adjust touch pad settings. 5 Click OK to save the settings and close the window. 46 Using the Keyboard and Touch Pad
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... computer, do one of the following : • Click Start → Control Panel→ Hardware and Sound→ Power Options, and then select a power plan in Dell QuickSet or the Power Options window. or • Click the icon in the notification area, click Power Options, and then select a plan.... The computer enters Sleep state when the battery charge is used and recharged. • Configure the power management settings using either Dell QuickSet or Microsoft Windows Power Options to optimize your work immediately after a low-battery warning, then connect the computer to use the...
... computer, do one of the following : • Click Start → Control Panel→ Hardware and Sound→ Power Options, and then select a power plan in Dell QuickSet or the Power Options window. or • Click the icon in the notification area, click Power Options, and then select a plan.... The computer enters Sleep state when the battery charge is used and recharged. • Configure the power management settings using either Dell QuickSet or Microsoft Windows Power Options to optimize your work immediately after a low-battery warning, then connect the computer to use the...
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...and Support, click Start → Help and Support. Enabling the Audio Settings for a TV 1 Click Start , click Control Panel, and then click Sound. 2 Under Sound, click the Playback tab. NOTE: The default playback device is indicated with the HDMI-panel TV, repeat steps 1 and 2, and then set to... Speakers/Headphones. CAUTION: When you leave the default playback device set the default playback device back to HDMI, your computer, see Windows Help and ...
...and Support, click Start → Help and Support. Enabling the Audio Settings for a TV 1 Click Start , click Control Panel, and then click Sound. 2 Under Sound, click the Playback tab. NOTE: The default playback device is indicated with the HDMI-panel TV, repeat steps 1 and 2, and then set to... Speakers/Headphones. CAUTION: When you leave the default playback device set the default playback device back to HDMI, your computer, see Windows Help and ...
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...hot hard drive may appear. otherwise, contact your e-mail attachments: 1 In Windows Mail, click Tools, click Options, and then click Security. 2 Click Do...to remove the check mark. You can purchase an external modem through Dell. Try allowing the computer to return to check Scan for and attempt... B E F O R E T U R N I N G I N G S - If you have purchased an external modem. The drive makes an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disc is an optional feature on this computer. If you...
...hot hard drive may appear. otherwise, contact your e-mail attachments: 1 In Windows Mail, click Tools, click Options, and then click Security. 2 Click Do...to remove the check mark. You can purchase an external modem through Dell. Try allowing the computer to return to check Scan for and attempt... B E F O R E T U R N I N G I N G S - If you have purchased an external modem. The drive makes an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disc is an optional feature on this computer. If you...
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... connect it , and then connect to scan the computer and remove spyware. VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for the keyword ... to it, click the checkmark to remove it to a telephone, then listen for a dial tone. • If you have subscribed to support.dell.com and search for your program may require an upgrade) to the Internet. Ensure that you are having problems connecting to identify and resolve modem...
... connect it , and then connect to scan the computer and remove spyware. VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for the keyword ... to it, click the checkmark to remove it to a telephone, then listen for a dial tone. • If you have subscribed to support.dell.com and search for your program may require an upgrade) to the Internet. Ensure that you are having problems connecting to identify and resolve modem...
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... modules (see "Memory" on page 52. Printer Problems Fill out the "Diagnostics Checklist" on . VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click Start → Control Panel→ Hardware and Sound→ Printers. 2 Right-click the printer icon. 3 Click Properties, and then click the Ports tab. R E I N S T A L L T H E P R I N T E R D R I O N - Troubleshooting 111 See "Configuring Power Management...
... modules (see "Memory" on page 52. Printer Problems Fill out the "Diagnostics Checklist" on . VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click Start → Control Panel→ Hardware and Sound→ Printers. 2 Right-click the printer icon. 3 Click Properties, and then click the Ports tab. R E I N S T A L L T H E P R I N T E R D R I O N - Troubleshooting 111 See "Configuring Power Management...
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.... NOTE: If you need technical assistance for cable connection information. • Ensure that the sound is turned up and that the scanner cables are securely connected to the scanner and the computer... in the Product Information Guide. See the scanner documentation for instructions. VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - Click Start → Control Panel→ Hardware and Sound→ Scanners and Cameras. Sound and Speaker Problems Fill out the "Diagnostics Checklist" on page 117. 112 Troubleshooting R E I N S T A L L T H E S O U N D ( A U D I ...
.... NOTE: If you need technical assistance for cable connection information. • Ensure that the sound is turned up and that the scanner cables are securely connected to the scanner and the computer... in the Product Information Guide. See the scanner documentation for instructions. VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - Click Start → Control Panel→ Hardware and Sound→ Scanners and Cameras. Sound and Speaker Problems Fill out the "Diagnostics Checklist" on page 117. 112 Troubleshooting R E I N S T A L L T H E S O U N D ( A U D I ...