Owners Manual
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... A program stops responding or crashes repeatedly 96 A program is designed for an earlier Microsoft® Windows® operating system 96 A solid blue screen appears 96 Dell MediaDirect problems 96 Other software problems 97 Memory Problems 98 Network Problems 99 Mobile Broadband (Wireless Wide ...Area Network [WWAN 99 Power Problems 100 Printer Problems 101 Scanner Problems 102 Sound and Speaker Problems 102 No sound from integrated speakers 103 No sound from external speakers 103 No sound from headphones 103 Touch Pad or Mouse Problems 104 8 Contents
... A program stops responding or crashes repeatedly 96 A program is designed for an earlier Microsoft® Windows® operating system 96 A solid blue screen appears 96 Dell MediaDirect problems 96 Other software problems 97 Memory Problems 98 Network Problems 99 Mobile Broadband (Wireless Wide ...Area Network [WWAN 99 Power Problems 100 Printer Problems 101 Scanner Problems 102 Sound and Speaker Problems 102 No sound from integrated speakers 103 No sound from external speakers 103 No sound from headphones 103 Touch Pad or Mouse Problems 104 8 Contents
Owners Manual
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... repeat rate: 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Keyboard. 38 Using the Keyboard and Touchpad For more information about Dell QuickSet key combinations, right-click the QuickSet icon in the Power Options Properties window (see "Configuring Power Management Settings" on page 46). Adjusting Keyboard Settings To adjust...
... repeat rate: 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Keyboard. 38 Using the Keyboard and Touchpad For more information about Dell QuickSet key combinations, right-click the QuickSet icon in the Power Options Properties window (see "Configuring Power Management Settings" on page 46). Adjusting Keyboard Settings To adjust...
Owners Manual
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Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Mouse. 4 In the Mouse Properties window: • Click the Device Select tab to disable the touch pad. • Click the Touch Pad tab to adjust touch pad settings. 5 Click OK to save the settings and close the window. 40 Using the Keyboard and Touchpad
Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Mouse. 4 In the Mouse Properties window: • Click the Device Select tab to disable the touch pad. • Click the Touch Pad tab to adjust touch pad settings. 5 Click OK to save the settings and close the window. 40 Using the Keyboard and Touchpad
Owners Manual
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...restarting your hard drive, and then returns you set the power management options in the Windows Power Options or Dell QuickSet, use one of the following : • Click Start → Control Panel→ Hardware and Sound→ Power Options, and then select a power plan in the Select a power ...plan window. To enter Sleep state: • Click Start , click or , and then click Sleep. • ...
...restarting your hard drive, and then returns you set the power management options in the Windows Power Options or Dell QuickSet, use one of the following : • Click Start → Control Panel→ Hardware and Sound→ Power Options, and then select a power plan in the Select a power ...plan window. To enter Sleep state: • Click Start , click or , and then click Sleep. • ...
Owners Manual
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...R U N THE D ELL D I A G N O S T I E S - NOTE: Because of data when writing. The drive makes an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disc is interrupted, an error occurs. Troubleshooting 85 See "Troubleshooting... See "Dell Diagnostics" on page 47 for your CD, DVD, or BD creation software. Try closing all DVD drives. A hot hard drive may cause noise, which does not indicate a defect in all programs before turning it on page 110. TURN OFF SLEEP STATE IN WINDOWS BEFORE WRITING...
...R U N THE D ELL D I A G N O S T I E S - NOTE: Because of data when writing. The drive makes an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disc is interrupted, an error occurs. Troubleshooting 85 See "Troubleshooting... See "Dell Diagnostics" on page 47 for your CD, DVD, or BD creation software. Try closing all DVD drives. A hot hard drive may cause noise, which does not indicate a defect in all programs before turning it on page 110. TURN OFF SLEEP STATE IN WINDOWS BEFORE WRITING...
Owners Manual
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... click Control Panel. 2 Click Hardware and Sound. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your computer might be infected with Windows. For help, contact your program may require...T E R F O R S P Y W A R E - E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I C S - If Work Offline has a checkmark next to it, click the checkmark to remove it, and then connect to support.dell.com and search for the operating system or the program that includes anti-spyware protection (your Internet service provider. Use an anti-virus program that...
... click Control Panel. 2 Click Hardware and Sound. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your computer might be infected with Windows. For help, contact your program may require...T E R F O R S P Y W A R E - E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I C S - If Work Offline has a checkmark next to it, click the checkmark to remove it, and then connect to support.dell.com and search for the operating system or the program that includes anti-spyware protection (your Internet service provider. Use an anti-virus program that...
Owners Manual
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... complete these checks. See the printer documentation for your printer, contact the printer's manufacturer. VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click Start → Control Panel→ Hardware and Sound→ Printers. 2 Right-click the printer icon. EL I M I N A T E P O S S I B L E I E S - R E S E A T THE MEMORY M O D U L E S - TEST THE ELECTRICAL OUTLET - Ensure that the electrical outlet is on...
... complete these checks. See the printer documentation for your printer, contact the printer's manufacturer. VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click Start → Control Panel→ Hardware and Sound→ Printers. 2 Right-click the printer icon. EL I M I N A T E P O S S I B L E I E S - R E S E A T THE MEMORY M O D U L E S - TEST THE ELECTRICAL OUTLET - Ensure that the electrical outlet is on...
Owners Manual
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... procedures in this section, follow the safety instructions in the Product Information Guide. 102 Troubleshooting Click Start → Control Panel→ Hardware and Sound→ Scanners and Cameras. See the scanner documentation for instructions. Ensure that the scanner cables are securely connected to the scanner and the computer....printer documentation for your scanner is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is listed, Windows recognizes the scanner. VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT...
... procedures in this section, follow the safety instructions in the Product Information Guide. 102 Troubleshooting Click Start → Control Panel→ Hardware and Sound→ Scanners and Cameras. See the scanner documentation for instructions. Ensure that the scanner cables are securely connected to the scanner and the computer....printer documentation for your scanner is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is listed, Windows recognizes the scanner. VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT...
Owners Manual
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... to eliminate distortion. Ensure that the volume is turned up and that the sound is securely inserted into the headphone connector (see "" on page 107. Sound from integrated speakers A D J U S T T H E W I N D O W S V O L U M E C O N T R O L - TEST THE ELECTRICAL OUTLET - See "Dell Diagnostics" on page 107. No sound from external speakers E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E ... 33). No sound from the speakers is working by testing it with the speakers. Double-click the speaker icon in some MP3 players overrides the Windows volume setting. ...
... to eliminate distortion. Ensure that the volume is turned up and that the sound is securely inserted into the headphone connector (see "" on page 107. Sound from integrated speakers A D J U S T T H E W I N D O W S V O L U M E C O N T R O L - TEST THE ELECTRICAL OUTLET - See "Dell Diagnostics" on page 107. No sound from external speakers E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E ... 33). No sound from the speakers is working by testing it with the speakers. Double-click the speaker icon in some MP3 players overrides the Windows volume setting. ...
Owners Manual
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... the touch pad operates correctly, the mouse may be defective. See "Reinstalling Drivers and Utilities" on the computer. 4 At the Windows desktop, use the touch pad to the computer. Verify that the sound is not muted. CHECK THE MOUSE CABLE - A D J U S T T H E W I N G S - To test the mouse controller (which affects...in the lower-right corner of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the "Dell Diagnostics" on page 79. Shut down the computer. 2 Disconnect the mouse. 3 Turn on page 107. 104 Troubleshooting Touch Pad or ...
... the touch pad operates correctly, the mouse may be defective. See "Reinstalling Drivers and Utilities" on the computer. 4 At the Windows desktop, use the touch pad to the computer. Verify that the sound is not muted. CHECK THE MOUSE CABLE - A D J U S T T H E W I N G S - To test the mouse controller (which affects...in the lower-right corner of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the "Dell Diagnostics" on page 79. Shut down the computer. 2 Disconnect the mouse. 3 Turn on page 107. 104 Troubleshooting Touch Pad or ...
Owners Manual
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..., 96 CD drive, 85 CD-RW drive, 85 computer crashes, 95-96 computer does not start up, 95 computer stops responding, 95 Dell Diagnostics, 79 Dell MediaDirect, 96 drives, 84 DVD drive, 85 error messages, 87 hard drive, 85 IEEE 1394 connector, 93 keyboard, 94 lockups, 95 ... crashes repeatedly, 96 program stops responding, 96 programs and Windows compatibility, 96 restore computer to previous operating state, 111 restore operating system to previous state, 110 scanner, 102 problems (continued) slow computer performance, 87, 98 software, 95-97 sound and speakers, 102 speakers, 102 spyware, 87, 98 ...
..., 96 CD drive, 85 CD-RW drive, 85 computer crashes, 95-96 computer does not start up, 95 computer stops responding, 95 Dell Diagnostics, 79 Dell MediaDirect, 96 drives, 84 DVD drive, 85 error messages, 87 hard drive, 85 IEEE 1394 connector, 93 keyboard, 94 lockups, 95 ... crashes repeatedly, 96 program stops responding, 96 programs and Windows compatibility, 96 restore computer to previous operating state, 111 restore operating system to previous state, 110 scanner, 102 problems (continued) slow computer performance, 87, 98 software, 95-97 sound and speakers, 102 speakers, 102 spyware, 87, 98 ...
Owners Manual
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Dell MediaDirect problems 106 Other software problems 107 Memory Problems 108 Network Problems 108 Mobile Broadband (Wireless Wide Area Network [WWAN 109 Power Problems 110 Printer Problems 111 Scanner Problems 112 Sound and Speaker Problems 112 No sound from integrated speakers 112 No sound from external speakers 113 No sound...Utilities 117 Troubleshooting Software and Hardware Problems in the Windows Vista® Operating System 119 Restoring Your Microsoft® Windows Vista® Operating System 120 Using Windows Vista System Restore 121 Using the Operating System ...
Dell MediaDirect problems 106 Other software problems 107 Memory Problems 108 Network Problems 108 Mobile Broadband (Wireless Wide Area Network [WWAN 109 Power Problems 110 Printer Problems 111 Scanner Problems 112 Sound and Speaker Problems 112 No sound from integrated speakers 112 No sound from external speakers 113 No sound...Utilities 117 Troubleshooting Software and Hardware Problems in the Windows Vista® Operating System 119 Restoring Your Microsoft® Windows Vista® Operating System 120 Using Windows Vista System Restore 121 Using the Operating System ...
Owners Manual
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... Sound. 3 Click Keyboard. 44 Using the Keyboard and Touch Pad For more information about Dell QuickSet key combinations, right-click the QuickSet icon in the Power Options Properties window (see "Configuring Power Management Settings" on page 52). Dell™ QuickSet Key Combinations If Dell ...QuickSet is connected to a network). Restores all open windows. Adjusting Keyboard Settings To adjust keyboard operation, such...
... Sound. 3 Click Keyboard. 44 Using the Keyboard and Touch Pad For more information about Dell QuickSet key combinations, right-click the QuickSet icon in the Power Options Properties window (see "Configuring Power Management Settings" on page 52). Dell™ QuickSet Key Combinations If Dell ...QuickSet is connected to a network). Restores all open windows. Adjusting Keyboard Settings To adjust keyboard operation, such...
Owners Manual
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Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Mouse. 4 In the Mouse Properties window: • Click the Device Select tab to disable the touch pad. • Click the Touch Pad tab to adjust touch pad settings. 5 Click OK to save the settings and close the window. 46 Using the Keyboard and Touch Pad
Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Mouse. 4 In the Mouse Properties window: • Click the Device Select tab to disable the touch pad. • Click the Touch Pad tab to adjust touch pad settings. 5 Click OK to save the settings and close the window. 46 Using the Keyboard and Touch Pad
Owners Manual
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...by the number of times the battery is used and recharged. • Configure the power management settings using either Dell QuickSet or Microsoft Windows Power Options to optimize your portable computer, do one of power, Sleep state begins automatically. Configuring Power Management ...Settings You can change the settings for long periods of the following : • Click Start → Control Panel→ Hardware and Sound→...
...by the number of times the battery is used and recharged. • Configure the power management settings using either Dell QuickSet or Microsoft Windows Power Options to optimize your portable computer, do one of power, Sleep state begins automatically. Configuring Power Management ...Settings You can change the settings for long periods of the following : • Click Start → Control Panel→ Hardware and Sound→...
Owners Manual
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...then set to Speakers/Headphones. Using Multimedia 65 Enabling the Audio Settings for a TV 1 Click Start , click Control Panel, and then click Sound. 2 Under Sound, click the Playback tab. If you have finished using either a single display or multiple displays, ensuring that the display settings are correct for ...not the default device, select it, click the Set Default button, and then click OK. 4 Click the tab for your computer, see Windows Help and Support. To access Help and Support, click Start → Help and Support. CAUTION: When you leave the default playback device ...
...then set to Speakers/Headphones. Using Multimedia 65 Enabling the Audio Settings for a TV 1 Click Start , click Control Panel, and then click Sound. 2 Under Sound, click the Playback tab. If you have finished using either a single display or multiple displays, ensuring that the display settings are correct for ...not the default device, select it, click the Set Default button, and then click OK. 4 Click the tab for your computer, see Windows Help and Support. To access Help and Support, click Start → Help and Support. CAUTION: When you leave the default playback device ...
Owners Manual
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... in the Product Information Guide. You can purchase an external modem through Dell. The drive makes an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure ... TO THE TELEPHONE WALL JACK 96 Troubleshooting NOTE: The User Account Control window may prevent the operating system from starting. C H E C K T H E M I C R O S O F T W I N D O W S M A I L S E C U R I T Y S E T T I T O N - otherwise, contact your e-mail attachments: 1 In Windows Mail, click Tools, click Options, and then click Security. 2 Click...
... in the Product Information Guide. You can purchase an external modem through Dell. The drive makes an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure ... TO THE TELEPHONE WALL JACK 96 Troubleshooting NOTE: The User Account Control window may prevent the operating system from starting. C H E C K T H E M I C R O S O F T W I N D O W S M A I L S E C U R I T Y S E T T I T O N - otherwise, contact your e-mail attachments: 1 In Windows Mail, click Tools, click Options, and then click Security. 2 Click...
Owners Manual
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...an answering machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the Internet. With the Windows Mail e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it to a telephone... the Diagnostics tab, and then click Query Modem to support.dell.com and search for your computer might be infected with Windows. VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Phone and Modem Options. 4 Click the Modems...
...an answering machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the Internet. With the Windows Mail e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it to a telephone... the Diagnostics tab, and then click Query Modem to support.dell.com and search for your computer might be infected with Windows. VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Phone and Modem Options. 4 Click the Modems...
Owners Manual
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A D J U S T T H E P O W E R P R O P E R T I V E R - See "Configuring Power Management Settings" on page 137). See the printer documentation for instructions. VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click Start → Control Panel→ Hardware and Sound→ Printers. 2 Right-click the printer icon. 3 Click Properties, and then click the Ports tab. R E I N S T A L L T H E P R I N T E R D R I E S - Troubleshooting 111 CAUTION: Before you need technical...
A D J U S T T H E P O W E R P R O P E R T I V E R - See "Configuring Power Management Settings" on page 137). See the printer documentation for instructions. VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click Start → Control Panel→ Hardware and Sound→ Printers. 2 Right-click the printer icon. 3 Click Properties, and then click the Ports tab. R E I N S T A L L T H E P R I N T E R D R I E S - Troubleshooting 111 CAUTION: Before you need technical...
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...page 163 as you complete these checks. Ensure that your scanner is unlocked. If your scanner is listed, Windows recognizes the scanner. Sound and Speaker Problems Fill out the "Diagnostics Checklist" on page 117. 112 Troubleshooting Press to eliminate distortion. ... begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - Double-click the speaker icon in the lower-right corner of your scanner, contact the scanner's manufacturer. A D J U S T T H E V O L U M E U S...
...page 163 as you complete these checks. Ensure that your scanner is unlocked. If your scanner is listed, Windows recognizes the scanner. Sound and Speaker Problems Fill out the "Diagnostics Checklist" on page 117. 112 Troubleshooting Press to eliminate distortion. ... begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - Double-click the speaker icon in the lower-right corner of your scanner, contact the scanner's manufacturer. A D J U S T T H E V O L U M E U S...