Owners Manual
Page 7
...You Need to Establish a Mobile Broadband Network Connection 70 Checking Your Dell Mobile Broadband Card . . . . 71 Connecting to a Mobile Broadband Network . . . 71 Enabling/Disabling the Dell Mobile Broadband Card 72 Dell Wi-Fi Catcher™ Network Locator 73 11 Securing Your Computer...75 Passwords 75 If Your Computer Is Lost or Stolen 76 12 Troubleshooting 79 Dell Technical Update Service 79 Dell Diagnostics 79 Dell Support Utility 83 Drive Problems 84 Optical drive problems 85 Hard drive problems 85 E-Mail, Modem, and Internet Problems 86 Error Messages 87 ExpressCard Problems...
...You Need to Establish a Mobile Broadband Network Connection 70 Checking Your Dell Mobile Broadband Card . . . . 71 Connecting to a Mobile Broadband Network . . . 71 Enabling/Disabling the Dell Mobile Broadband Card 72 Dell Wi-Fi Catcher™ Network Locator 73 11 Securing Your Computer...75 Passwords 75 If Your Computer Is Lost or Stolen 76 12 Troubleshooting 79 Dell Technical Update Service 79 Dell Diagnostics 79 Dell Support Utility 83 Drive Problems 84 Optical drive problems 85 Hard drive problems 85 E-Mail, Modem, and Internet Problems 86 Error Messages 87 ExpressCard Problems...
Owners Manual
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... Replacing Parts 117 Before You Begin 117 Recommended Tools 117 Turning Off Your Computer 117 Before Working Inside Your Computer 118 Hard Drive 119 Removing the Hard Drive 120 Replacing the Hard Drive 121 Returning a Hard Drive to Dell 121 Hinge Covers and Center Control Cover 122 Removing the Hinge Covers and Center Control Cover 122 Replacing the Hinge...
... Replacing Parts 117 Before You Begin 117 Recommended Tools 117 Turning Off Your Computer 117 Before Working Inside Your Computer 118 Hard Drive 119 Removing the Hard Drive 120 Replacing the Hard Drive 121 Returning a Hard Drive to Dell 121 Hinge Covers and Center Control Cover 122 Removing the Hinge Covers and Center Control Cover 122 Replacing the Hinge...
Owners Manual
Page 16
... support for components, such as the memory, hard drive, and operating system • Customer Care - Service call and order status, and warranty and repair information • Service and support - NSS automatically 2 Enter your computer, you should also reinstall the NSS utility. Online discussion with support • Dell Technical Update Service - Contact information, service...
... support for components, such as the memory, hard drive, and operating system • Customer Care - Service call and order status, and warranty and repair information • Service and support - NSS automatically 2 Enter your computer, you should also reinstall the NSS utility. Online discussion with support • Dell Technical Update Service - Contact information, service...
Owners Manual
Page 24
... saved to connected devices when AC power is available. Connect other devices, such as a printer, to a separate power strip that provides temporary power to the hard drive may result in data loss or file damage. The battery charges while AC power is interrupted. NOTE: To ensure maximum battery operating time, connect only...
... saved to connected devices when AC power is available. Connect other devices, such as a printer, to a separate power strip that provides temporary power to the hard drive may result in data loss or file damage. The battery charges while AC power is interrupted. NOTE: To ensure maximum battery operating time, connect only...
Owners Manual
Page 30
... 1394 high-speed transfer rates, such as a monitor. 30 About Your Computer Left Side View 1 2 3 4 56 7 1 AC adapter connector 3 network connector (RJ-45) 5 HDMI connector 7 Hard drive 2 video connector 4 USB connector 6 IEEE 1394 connector A C A D A P T E R C O N N E C T O R - Attaches an AC adapter to the computer.
... 1394 high-speed transfer rates, such as a monitor. 30 About Your Computer Left Side View 1 2 3 4 56 7 1 AC adapter connector 3 network connector (RJ-45) 5 HDMI connector 7 Hard drive 2 video connector 4 USB connector 6 IEEE 1394 connector A C A D A P T E R C O N N E C T O R - Attaches an AC adapter to the computer.
Owners Manual
Page 47
...: • Click Start , click or , and then click Sleep. • Depending on how you set the power management options in the Windows Power Options or Dell QuickSet, use the Sleep power state to your previous work to your computer. Using a Battery 47 NOTICE: If your computer loses AC and battery power... and Sound→ Power Options, and then select a power plan in the Select a power plan window. Sleep automatically saves your work session without restarting your hard drive, and then returns you to conserve power. To exit Sleep state, press the power button.
...: • Click Start , click or , and then click Sleep. • Depending on how you set the power management options in the Windows Power Options or Dell QuickSet, use the Sleep power state to your previous work to your computer. Using a Battery 47 NOTICE: If your computer loses AC and battery power... and Sound→ Power Options, and then select a power plan in the Select a power plan window. Sleep automatically saves your work session without restarting your hard drive, and then returns you to conserve power. To exit Sleep state, press the power button.
Owners Manual
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.... PRELIMINARY 6/12/07 - When prompted, insert a blank disc into the drive and click OK. • If you have two optical drives, select the drive into the drive, ensure that disc later. After creating a CD-R, you cannot write to ... disc and click the Copy Disc button to continue. The computer reads your computer hard drive. Using Blank CD and DVD DVD-writable drives can be used to erase, rewrite, or update information on your source disc and... of the disc creation process. CD-Writable/DVD-ROM Drives Media Type CD-R CD-RW Read Yes Yes Write Yes Yes Rewritable No Yes...
.... PRELIMINARY 6/12/07 - When prompted, insert a blank disc into the drive and click OK. • If you have two optical drives, select the drive into the drive, ensure that disc later. After creating a CD-R, you cannot write to ... disc and click the Copy Disc button to continue. The computer reads your computer hard drive. Using Blank CD and DVD DVD-writable drives can be used to erase, rewrite, or update information on your source disc and... of the disc creation process. CD-Writable/DVD-ROM Drives Media Type CD-R CD-RW Read Yes Yes Write Yes Yes Rewritable No Yes...
Owners Manual
Page 56
... and audio cables for assistance (see "Contacting Dell" on using Dell MediaDirect, use the Help menu in the Dell MediaDirect application. FILE LOCATION: S:\systems\Thurman\OM\A00\New Folder\Webworks\source\media.fm 1 1 Dell MediaDirect button NOTE: You cannot reinstall Dell MediaDirect if you voluntarily reformat the hard drive. Contact Dell for connecting your computer to a TV or...
... and audio cables for assistance (see "Contacting Dell" on using Dell MediaDirect, use the Help menu in the Dell MediaDirect application. FILE LOCATION: S:\systems\Thurman\OM\A00\New Folder\Webworks\source\media.fm 1 1 Dell MediaDirect button NOTE: You cannot reinstall Dell MediaDirect if you voluntarily reformat the hard drive. Contact Dell for connecting your computer to a TV or...
Owners Manual
Page 76
...in a secure location. • Do not share your identity to guess. If you require more information, see your passwords, contact Dell (see "Contacting Dell" on or unlock your password. Include the Service Tag in your description of family members or pets for passwords. • It ... minutes, the computer returns to change passwords. If you turn on page 155). If you for data in your computer or hard drive. For your protection, Dell technical support staff will ask you forget any of the law enforcement agency. Once you create a user password, you do not ...
...in a secure location. • Do not share your identity to guess. If you require more information, see your passwords, contact Dell (see "Contacting Dell" on or unlock your password. Include the Service Tag in your description of family members or pets for passwords. • It ... minutes, the computer returns to change passwords. If you turn on page 155). If you for data in your computer or hard drive. For your protection, Dell technical support staff will ask you forget any of the law enforcement agency. Once you create a user password, you do not ...
Owners Manual
Page 79
... the device you begin . Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see "Contacting Dell" on your computer. Dell Diagnostics CAUTION: Before you want to support.dell.com/technicalupdate. NOTE: The Dell Diagnostics only operate on page 13). Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is free and can be...
... the device you begin . Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see "Contacting Dell" on your computer. Dell Diagnostics CAUTION: Before you want to support.dell.com/technicalupdate. NOTE: The Dell Diagnostics only operate on page 13). Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is free and can be...
Owners Manual
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...2 Turn on . NOTE: If you see the Microsoft® Windows® desktop, then shut down the error code(s) and contact Dell. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your computer and try again. to continue to the next test, press ; Select Diagnostics... the computer on (or restart) your computer. 3 Start the Dell Diagnostics in one of your system board, keyboard, hard drive, and display. • During the assessment, answer any key to start the Dell Diagnostics from your hard drive. NOTE: If the computer is known to be powered down and...
...2 Turn on . NOTE: If you see the Microsoft® Windows® desktop, then shut down the error code(s) and contact Dell. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your computer and try again. to continue to the next test, press ; Select Diagnostics... the computer on (or restart) your computer. 3 Start the Dell Diagnostics in one of your system board, keyboard, hard drive, and display. • During the assessment, answer any key to start the Dell Diagnostics from your hard drive. NOTE: If the computer is known to be powered down and...
Owners Manual
Page 85
... that is running. • Ensure that the disc is interrupted, an error occurs. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I C S - A hot hard drive may cause noise, which does not indicate a defect in all DVD drives. Problems writing to the drive. Try closing all DVD titles work in the drive or the media. RUN CHECK DISK - 1 Click Start → Computer. 2 Right-click...
... that is running. • Ensure that the disc is interrupted, an error occurs. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I C S - A hot hard drive may cause noise, which does not indicate a defect in all DVD drives. Problems writing to the drive. Try closing all DVD titles work in the drive or the media. RUN CHECK DISK - 1 Click Start → Computer. 2 Right-click...
Owners Manual
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... CONTAIN ANY OF THE FOLLOWING CHARACTERS Do not use a larger capacity disk. The hard drive failed initialization. Install a hard drive in filenames. E X T E N D E D M E M O R Y S I V E - If the error appears again, contact Dell (see "Hard Drive" on page 84). Enable the Pointing Device option in the Dell Diagnostics (see "Dell Diagnostics" on page 165). C A C H E D I S A B L E D D U E T O F A I L U R E - Reinstall the memory modules and, if necessary, replace them...
... CONTAIN ANY OF THE FOLLOWING CHARACTERS Do not use a larger capacity disk. The hard drive failed initialization. Install a hard drive in filenames. E X T E N D E D M E M O R Y S I V E - If the error appears again, contact Dell (see "Hard Drive" on page 84). Enable the Pointing Device option in the Dell Diagnostics (see "Dell Diagnostics" on page 165). C A C H E D I S A B L E D D U E T O F A I L U R E - Reinstall the memory modules and, if necessary, replace them...
Owners Manual
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.... D I S K D R I V E C O N T R O L L E R F A I L U R E - Then, shut down the computer, reinstall the hard drive, and restart the computer. HA R D -DISK DRIVE FAILURE - K E Y B O A R D C L O C K L I N E F A I L U R E 0 - Shut down the computer, remove the hard drive (see "Hard Drive" on page 79). Shut down the computer, remove the hard drive (see "Hard Drive" on page 79). Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 119), and boot the computer...
.... D I S K D R I V E C O N T R O L L E R F A I L U R E - Then, shut down the computer, reinstall the hard drive, and restart the computer. HA R D -DISK DRIVE FAILURE - K E Y B O A R D C L O C K L I N E F A I L U R E 0 - Shut down the computer, remove the hard drive (see "Hard Drive" on page 79). Shut down the computer, remove the hard drive (see "Hard Drive" on page 79). Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 119), and boot the computer...
Owners Manual
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... the file structure on page 79). OP E R A T I C E AVAILABLE - N O B O O T D E V I N G S YS T E M N O T F O U N D - The computer cannot find a specific track on the hard drive. Contact Dell (see "Dell Diagnostics" on the hard drive. A chip on page 155). Run the System Set tests in the Dell Diagnostics (see "Contacting Dell" on the system board may have too many programs open the program that the...
... the file structure on page 79). OP E R A T I C E AVAILABLE - N O B O O T D E V I N G S YS T E M N O T F O U N D - The computer cannot find a specific track on the hard drive. Contact Dell (see "Dell Diagnostics" on the hard drive. A chip on page 155). Run the System Set tests in the Dell Diagnostics (see "Contacting Dell" on the system board may have too many programs open the program that the...
Owners Manual
Page 97
...the program. • If necessary, uninstall and then reinstall the program. If you voluntarily reformat the hard drive. See the software documentation for assistance (see "Contacting Dell" on your computer. • Ensure that the device drivers do not conflict with your computer meets the... graphics cards to them. Turn off the Use Hardware Acceleration option. TO PLAY MOVIES WITH DELL MEDIADIRECT, YOU MUST HAVE A DVD DRIVE AND THE DELL DV D PLAYER - The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be installed. Other ...
...the program. • If necessary, uninstall and then reinstall the program. If you voluntarily reformat the hard drive. See the software documentation for assistance (see "Contacting Dell" on your computer. • Ensure that the device drivers do not conflict with your computer meets the... graphics cards to them. Turn off the Use Hardware Acceleration option. TO PLAY MOVIES WITH DELL MEDIADIRECT, YOU MUST HAVE A DVD DRIVE AND THE DELL DV D PLAYER - The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be installed. Other ...
Owners Manual
Page 98
...you complete these checks. If necessary, install additional memory (see "Memory" on page 127). • Reseat the memory modules to see "Dell Diagnostics" on page 79). 98 Troubleshooting Use an anti-virus program that you are following the memory installation guidelines (see "Memory" on ...• Run the Dell Diagnostics (see "Dell Diagnostics" on page 154 as you are not using to ensure that resolves the problem. • See the software documentation for the keyword spyware. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR...
...you complete these checks. If necessary, install additional memory (see "Memory" on page 127). • Reseat the memory modules to see "Dell Diagnostics" on page 79). 98 Troubleshooting Use an anti-virus program that you are following the memory installation guidelines (see "Memory" on ...• Run the Dell Diagnostics (see "Dell Diagnostics" on page 154 as you are not using to ensure that resolves the problem. • See the software documentation for the keyword spyware. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR...
Owners Manual
Page 109
... a Consumer IR driver, you previously copied the driver files. 8 When the name of the appropriate driver appears, click Next. 9 Click Finish, and then restart your hard drive, as described in the previous section, click Start , and then right-click Computer. 2 Click Properties, and then click Device Manager. 3 Double-click the type of...
... a Consumer IR driver, you previously copied the driver files. 8 When the name of the appropriate driver appears, click Next. 9 Click Finish, and then restart your hard drive, as described in the previous section, click Start , and then right-click Computer. 2 Click Properties, and then click Device Manager. 3 Double-click the type of...
Owners Manual
Page 110
...instructions, see "Using Microsoft Windows System Restore" on page 111. • Dell PC Restore by Symantec" on page 114. 110 Troubleshooting Use the media only if System Restore did not resolve your hard drive to resolve the incompatibility: 1 Click Start → Help and Support. ... Operating System media also deletes all data on the hard drive. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you purchased the computer. For instructions, see "Using Dell PC Restore by Symantec restores your operating system problem....
...instructions, see "Using Microsoft Windows System Restore" on page 111. • Dell PC Restore by Symantec" on page 114. 110 Troubleshooting Use the media only if System Restore did not resolve your hard drive to resolve the incompatibility: 1 Click Start → Help and Support. ... Operating System media also deletes all data on the hard drive. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you purchased the computer. For instructions, see "Using Dell PC Restore by Symantec restores your operating system problem....
Owners Manual
Page 111
...your operating system problem. Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all data on the hard drive and removes any files or programs until the system restoration is complete. 1 Click Start → Help and Support. 2 Type System Restore in...computer in the search field and press . 3 Click Undo my last restoration, and then click Next. Troubleshooting 111 Using Dell PC Restore by Symantec NOTICE: Using Dell PC Restore permanently deletes all open files and exit any open programs. Do not alter, open, or delete any application ...
...your operating system problem. Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all data on the hard drive and removes any files or programs until the system restoration is complete. 1 Click Start → Help and Support. 2 Type System Restore in...computer in the search field and press . 3 Click Undo my last restoration, and then click Next. Troubleshooting 111 Using Dell PC Restore by Symantec NOTICE: Using Dell PC Restore permanently deletes all open files and exit any open programs. Do not alter, open, or delete any application ...