Service Manual
Page 4
... 3-1 POST Beep Codes 3-1 System Error Messages 3-3 Running the Dell Diagnostics 3-6 Chapter 4 Removing and Replacing Parts 4-1 Recommended Tools 4-1 Screw Identification and Tightening 4-2 Precautionary Measures 4-3 ZIF Connectors 4-6 Exploded Views of Components and Assemblies 4-7 Factory Repair Parts and Assemblies 4-11 Deleting the Password 4-18 Hard-Disk Drive 4-19 Diskette Drive 4-20 CD-ROM 4-21 Memory Module 4-22 LCD...
... 3-1 POST Beep Codes 3-1 System Error Messages 3-3 Running the Dell Diagnostics 3-6 Chapter 4 Removing and Replacing Parts 4-1 Recommended Tools 4-1 Screw Identification and Tightening 4-2 Precautionary Measures 4-3 ZIF Connectors 4-6 Exploded Views of Components and Assemblies 4-7 Factory Repair Parts and Assemblies 4-11 Deleting the Password 4-18 Hard-Disk Drive 4-19 Diskette Drive 4-20 CD-ROM 4-21 Memory Module 4-22 LCD...
Service Manual
Page 34
... main board. System battery is dead-Replace and run Setup CMOS battery dead. System Error Messages (Continued) Message Definition Probable Causes Keyboard error Keyboard not responding correctly. Incorrect drive configuration. bus at address nnnn. Real...loose. ule. Faulty drive. Faulty main board. Faulty keyboard or key pressed while computer booting. Faulty microprocessor. 3-4 Dell Latitude LM Systems Service Manual Faulty connections. NVRAM may be found on harddisk drive or on hard-disk drive or diskette drive not bootable. seated memory...
... main board. System battery is dead-Replace and run Setup CMOS battery dead. System Error Messages (Continued) Message Definition Probable Causes Keyboard error Keyboard not responding correctly. Incorrect drive configuration. bus at address nnnn. Real...loose. ule. Faulty drive. Faulty main board. Faulty keyboard or key pressed while computer booting. Faulty microprocessor. 3-4 Dell Latitude LM Systems Service Manual Faulty connections. NVRAM may be found on harddisk drive or on hard-disk drive or diskette drive not bootable. seated memory...
Service Manual
Page 40
...and HD2. Slide the latch toward the back of the computer (the latch does not move all the way to replace the lithium ion battery or diskette drive without turning off or rebooting the computer. The CD-ROM can be in the computer before or during boot in ...CD-ROM from the computer. Using the handle on the front of the hard-disk drive, pull the drive straight out of the computer lock latch Figure 4-5. Options Bay Lock and Latch 4-4 Dell Latitude LM Systems Service Manual 5. Remove the hard-disk drive assembly. Turn the computer over and push the lock towards the options ...
...and HD2. Slide the latch toward the back of the computer (the latch does not move all the way to replace the lithium ion battery or diskette drive without turning off or rebooting the computer. The CD-ROM can be in the computer before or during boot in ...CD-ROM from the computer. Using the handle on the front of the hard-disk drive, pull the drive straight out of the computer lock latch Figure 4-5. Options Bay Lock and Latch 4-4 Dell Latitude LM Systems Service Manual 5. Remove the hard-disk drive assembly. Turn the computer over and push the lock towards the options ...
Service Manual
Page 43
power/ suspend indicator heat sink LCD panel assembly latch (2) keyboard bottom assembly diskette drive, secondary battery, or CD-ROM hard-disk drive main battery Figure 4-9. Exploded View-Computer Removing and Replacing Parts 4-7 Exploded Views of Components and Assemblies .
power/ suspend indicator heat sink LCD panel assembly latch (2) keyboard bottom assembly diskette drive, secondary battery, or CD-ROM hard-disk drive main battery Figure 4-9. Exploded View-Computer Removing and Replacing Parts 4-7 Exploded Views of Components and Assemblies .
Service Manual
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...,SMK Keyboard, Japan KYBD,89,LMP,JPN,SMK * Customer-replaceable unit (CRU) Removing and Replacing Parts 4-13 Factory Repair Parts and Assemblies (Continued) Part or Assembly Name Order Name Hard-Disk Drive Assemblies Hard-disk drive, 540-MB, service CUS,HD,540MB,I,F2,12.5MM,NBK kit* Hard-disk drive, subassembly, SUBASSY,HD,540MB,LF2, 540-MB 12...
...,SMK Keyboard, Japan KYBD,89,LMP,JPN,SMK * Customer-replaceable unit (CRU) Removing and Replacing Parts 4-13 Factory Repair Parts and Assemblies (Continued) Part or Assembly Name Order Name Hard-Disk Drive Assemblies Hard-disk drive, 540-MB, service CUS,HD,540MB,I,F2,12.5MM,NBK kit* Hard-disk drive, subassembly, SUBASSY,HD,540MB,LF2, 540-MB 12...
Service Manual
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...* CUS,MEM,32M,LMP Memory module, two 16-MB DIMM,16MB,LXP Miscellaneous Parts Cover, front, hard-disk drive BZL,HDD,LMP Cover, hinge/infrared lens, right CVR,PLSTC,IR,LMP Cover, hinge, left CVR,HNG,LF,LMP Cover, keyboard screws CVR,SCR,KYBD,LMP * Customer-replaceable unit (CRU) 4-14 Dell Latitude LM Systems Service Manual
...* CUS,MEM,32M,LMP Memory module, two 16-MB DIMM,16MB,LXP Miscellaneous Parts Cover, front, hard-disk drive BZL,HDD,LMP Cover, hinge/infrared lens, right CVR,PLSTC,IR,LMP Cover, hinge, left CVR,HNG,LF,LMP Cover, keyboard screws CVR,SCR,KYBD,LMP * Customer-replaceable unit (CRU) 4-14 Dell Latitude LM Systems Service Manual
Service Manual
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...Bracket, I/O BRKT,I/O,LMP Door, I/O DOOR,I/O,LMP Door, memory module DOOR,RAM,LMP Guide, hard-disk drive, left GDE,RL,LF,HD,LMP Assembly, base CVR,BTM,PLSTC,SYS,BAS,LMP Door, expansion... connector (docking DOOR,DCKG,LMP port) Screws Screw, hard-disk module, lock SCR,2X.4X8,PHH,MS,BLO Screw, hard...,DCKG,LMP ing port) standoff Service Documentation Service Manual MNL,SERVICE,LMP Technical sheet, hard-disk drive TSH,HD,LMP,ENG Technical sheet, options bay TSH,OPT,BAY,LMP,ENG Technical sheet...
...Bracket, I/O BRKT,I/O,LMP Door, I/O DOOR,I/O,LMP Door, memory module DOOR,RAM,LMP Guide, hard-disk drive, left GDE,RL,LF,HD,LMP Assembly, base CVR,BTM,PLSTC,SYS,BAS,LMP Door, expansion... connector (docking DOOR,DCKG,LMP port) Screws Screw, hard-disk module, lock SCR,2X.4X8,PHH,MS,BLO Screw, hard...,DCKG,LMP ing port) standoff Service Documentation Service Manual MNL,SERVICE,LMP Technical sheet, hard-disk drive TSH,HD,LMP,ENG Technical sheet, options bay TSH,OPT,BAY,LMP,ENG Technical sheet...
Service Manual
Page 55
.... 3. See step 5 of the computer. Place the hard-disk drive assembly bottom side up on the back of the bottom case. Four screws secure the drive inside the carrier. Removing and Replacing Parts 4-19 Hard-Disk Drive hard-disk drive E6 E5 flex-cable connector E3 E4 E1 E2 Figure... 4-14. Hard-Disk Drive Disassembly carrier (screws E1-E6 are 4 mm) 4 mm The hard-disk drive resides in a carrier that mounts in...
.... 3. See step 5 of the computer. Place the hard-disk drive assembly bottom side up on the back of the bottom case. Four screws secure the drive inside the carrier. Removing and Replacing Parts 4-19 Hard-Disk Drive hard-disk drive E6 E5 flex-cable connector E3 E4 E1 E2 Figure... 4-14. Hard-Disk Drive Disassembly carrier (screws E1-E6 are 4 mm) 4 mm The hard-disk drive resides in a carrier that mounts in...
Service Manual
Page 84
... bottom assembly, 4-10 computer, 4-7 LCD assembly, 4-8 top assembly, 4-9 external video connector, 1-2 F factory repair parts and assemblies list of, 4-11 field-replaceable parts and assemblies, 4-1, 4-7 front bezel removal, 4-24 G getting help, 2-5 H hard-disk drive location, 1-2 removal, 4-19 headphones/speakers connector, 1-2 heat sink, 4-31 help, 2-5 I I/O panel, 1-2 infrared device removal, 4-36 infrared port, 1-2 initial procedures beep...
... bottom assembly, 4-10 computer, 4-7 LCD assembly, 4-8 top assembly, 4-9 external video connector, 1-2 F factory repair parts and assemblies list of, 4-11 field-replaceable parts and assemblies, 4-1, 4-7 front bezel removal, 4-24 G getting help, 2-5 H hard-disk drive location, 1-2 removal, 4-19 headphones/speakers connector, 1-2 heat sink, 4-31 help, 2-5 I I/O panel, 1-2 infrared device removal, 4-36 infrared port, 1-2 initial procedures beep...
Service Manual
Page 86
...1-3 suspend-to-disk mode, 1-6 system error messages about, 3-3 Dell diagnostics, 3-6 list of, 3-3 system power, 1-6 T technical specifications, 1-8 tools recommended field replaceable parts and assemblies, 4-1 top assembly removal, 4-32 touch pad ...location, 1-2 removal, 4-38 touch pad buttons, 1-2 troubleshooting boot routine, 2-3 initial procedures, 2-1 initial user contact, 2-1 POST beep codes, 3-1 running the Dell diagnostics, 3-6 system error messages, 3-3 visual inspection, 2-1 turning off the hard-disk drive...
...1-3 suspend-to-disk mode, 1-6 system error messages about, 3-3 Dell diagnostics, 3-6 list of, 3-3 system power, 1-6 T technical specifications, 1-8 tools recommended field replaceable parts and assemblies, 4-1 top assembly removal, 4-32 touch pad ...location, 1-2 removal, 4-38 touch pad buttons, 1-2 troubleshooting boot routine, 2-3 initial procedures, 2-1 initial user contact, 2-1 POST beep codes, 3-1 running the Dell diagnostics, 3-6 system error messages, 3-3 visual inspection, 2-1 turning off the hard-disk drive...
Service Manual Update
Page 5
...INT,10X,LMP CD-ROM drive CD ROM,I,INT,10X,LM Hard-Disk Drive Assemblies Hard-disk drive, 2.1-GB, service kit* CUS,HD,2.1GB,I,F2,12.5MM Hard-disk drive, 2.1-GB, subassembly SUBASSY,HD,2.1G,F2, 12.5MM,NBK Hard-disk drive, 2.1-GB HD,2.1GB,I,F2,12.5MM,IBM Bracket, hard-disk drive BRKT,HD,12.5MM,LMP...kit SVC,LCD/FPC/INV,TFT,LMM,IBM Cable, TFT flex CBL,FLEX,LCD,TFT,IBM,W/ EMI,LM LCD, SA, service kit SVC,LCD/FPC/INV,TFT,LMM, SMSNG LCD panel, active-matrix color display (TFT), 12.1" LCD,TFT,SVGA,12.1",LM,SMSNG * Customer-replaceable unit (CRU) Dell Latitude LM Service Manual Update 5
...INT,10X,LMP CD-ROM drive CD ROM,I,INT,10X,LM Hard-Disk Drive Assemblies Hard-disk drive, 2.1-GB, service kit* CUS,HD,2.1GB,I,F2,12.5MM Hard-disk drive, 2.1-GB, subassembly SUBASSY,HD,2.1G,F2, 12.5MM,NBK Hard-disk drive, 2.1-GB HD,2.1GB,I,F2,12.5MM,IBM Bracket, hard-disk drive BRKT,HD,12.5MM,LMP...kit SVC,LCD/FPC/INV,TFT,LMM,IBM Cable, TFT flex CBL,FLEX,LCD,TFT,IBM,W/ EMI,LM LCD, SA, service kit SVC,LCD/FPC/INV,TFT,LMM, SMSNG LCD panel, active-matrix color display (TFT), 12.1" LCD,TFT,SVGA,12.1",LM,SMSNG * Customer-replaceable unit (CRU) Dell Latitude LM Service Manual Update 5
Service Manual Update
Page 6
... 12.1" LCD,TFT,SVGA,12.1",LMP,LG Board, TFT inverter CRD,INVRTR,TFT,LMP,LG Cable, TFT flex CBL,FLEX,LCD,TFT,LG, W/EMI,LM Bezel, TFT back CVR,BK,LCD,TFT,LMP,LG Memory Memory module, 64-MB SODIMM, CUS,MEM,64M,LMP service kit* Memory module, two...,70NS,8X32,NBK,G Miscellaneous Parts Top cover, palmrest PLMRST,PLSTC,BLK,W/EMI,LM Top Case Assembly Guide rail, hard-disk drive, left RAIL,HD,LF,W/EMI PLD,LM Guide rail, hard-disk drive, right GDE, RL,RT,HD,LMP Case, base bottom CVR,BTM,PLSTC,BLK, W/EMI,LM * Customer-replaceable unit (CRU) 6 Dell Latitude LM Service Manual Update
... 12.1" LCD,TFT,SVGA,12.1",LMP,LG Board, TFT inverter CRD,INVRTR,TFT,LMP,LG Cable, TFT flex CBL,FLEX,LCD,TFT,LG, W/EMI,LM Bezel, TFT back CVR,BK,LCD,TFT,LMP,LG Memory Memory module, 64-MB SODIMM, CUS,MEM,64M,LMP service kit* Memory module, two...,70NS,8X32,NBK,G Miscellaneous Parts Top cover, palmrest PLMRST,PLSTC,BLK,W/EMI,LM Top Case Assembly Guide rail, hard-disk drive, left RAIL,HD,LF,W/EMI PLD,LM Guide rail, hard-disk drive, right GDE, RL,RT,HD,LMP Case, base bottom CVR,BTM,PLSTC,BLK, W/EMI,LM * Customer-replaceable unit (CRU) 6 Dell Latitude LM Service Manual Update
Service Manual Update
Page 7
The top assembly has two hard-disk drive contact springs on the underside of the top assembly. keyboard heat sink hinge cover (2) EMI foil SD1 conductive sponge top assembly display close button SD2 ... and SD4 are 3 mm) 3 mm Dell Latitude LM Service Manual Update 7 There may be a conductive sponge added to your computer may have a Latitude MMX computer, use the following figure). Top Assembly If you have been made to the top assembly (see the following figure for the removal and replacement procedure. There is also a conductive sponge...
The top assembly has two hard-disk drive contact springs on the underside of the top assembly. keyboard heat sink hinge cover (2) EMI foil SD1 conductive sponge top assembly display close button SD2 ... and SD4 are 3 mm) 3 mm Dell Latitude LM Service Manual Update 7 There may be a conductive sponge added to your computer may have a Latitude MMX computer, use the following figure). Top Assembly If you have been made to the top assembly (see the following figure for the removal and replacement procedure. There is also a conductive sponge...
Reference and Troubleshooting Guide
Page 39
... the documentation that fails to solve the problem, call Dell for technical assistance. (For instructions, see Chapter 5, "Getting Help.") System cache error-cache disabled The primary cache internal to power the computer. Replace and run Setup The CMOS battery does not have been...Stuck Key Test in the diskette drive. Or the operating system cannot be found The operating system may be corrupted. Call Dell for technical assistance. (For instructions, see Chapter 4, "Running the Dell Diagnostics.") Operating system not found on the hard-disk drive or on the built-in keyboard...
... the documentation that fails to solve the problem, call Dell for technical assistance. (For instructions, see Chapter 5, "Getting Help.") System cache error-cache disabled The primary cache internal to power the computer. Replace and run Setup The CMOS battery does not have been...Stuck Key Test in the diskette drive. Or the operating system cannot be found The operating system may be corrupted. Call Dell for technical assistance. (For instructions, see Chapter 4, "Running the Dell Diagnostics.") Operating system not found on the hard-disk drive or on the built-in keyboard...
Reference and Troubleshooting Guide
Page 45
...yourself by touching one of the same capacity must be some resistance as the drive connects to its connectors to disengage from the AC adapter. Replace the hard-disk drive that you cannot identify the damaged component(s), call Dell for technical assistance. (See Chapter 5, "Getting Help," for the memory module... area at least 24 hours. That is dropped or damaged, use artificial means to the right, and replace the screws below the hard-disk door. Slide the drive cover to speed up slightly). Turn off any open to identify computer damage. With the computer facing you...
...yourself by touching one of the same capacity must be some resistance as the drive connects to its connectors to disengage from the AC adapter. Replace the hard-disk drive that you cannot identify the damaged component(s), call Dell for technical assistance. (See Chapter 5, "Getting Help," for the memory module... area at least 24 hours. That is dropped or damaged, use artificial means to the right, and replace the screws below the hard-disk door. Slide the drive cover to speed up slightly). Turn off any open to identify computer damage. With the computer facing you...
Reference and Troubleshooting Guide
Page 46
...to disengage from the keyboard, display, hard-disk drive, and diskette drive. A total power failure is operating properly. (See Chapter 4, "Running the Dell Diagnostics," for instructions.) Troubleshooting a Power...problem is receiving power. Reseat (remove and reinstall) any memory modules, and then replace the memory cover. The problem is not receiving power. To remove a memory module... the PC Card connectors. 7. Your computer is resolved. No. Call Dell for instructions. 3-12 Dell Latitude LM Reference and Troubleshooting Guide 4. Using a small screwdriver, remove the memory ...
...to disengage from the keyboard, display, hard-disk drive, and diskette drive. A total power failure is operating properly. (See Chapter 4, "Running the Dell Diagnostics," for instructions.) Troubleshooting a Power...problem is receiving power. Reseat (remove and reinstall) any memory modules, and then replace the memory cover. The problem is not receiving power. To remove a memory module... the PC Card connectors. 7. Your computer is resolved. No. Call Dell for instructions. 3-12 Dell Latitude LM Reference and Troubleshooting Guide 4. Using a small screwdriver, remove the memory ...
Reference and Troubleshooting Guide
Page 50
.... Does the operating system load now? Does the operating system load now? The hard-disk drive may contain a corrupted operating system or it out as described in 3-16 Dell Latitude LM Reference and Troubleshooting Guide Reinstall the operating system as you attach an external keyboard, ...your operating system. You have bad sectors. Does your diagnostics diskette into drive A, and reboot the computer. Replace your autoexec.bat or config.sys file. See Chapter 5, "Getting Help," for drive D? During POST, the computer checks whether an external keyboard is resolved...
.... Does the operating system load now? Does the operating system load now? The hard-disk drive may contain a corrupted operating system or it out as described in 3-16 Dell Latitude LM Reference and Troubleshooting Guide Reinstall the operating system as you attach an external keyboard, ...your operating system. You have bad sectors. Does your diagnostics diskette into drive A, and reboot the computer. Replace your autoexec.bat or config.sys file. See Chapter 5, "Getting Help," for drive D? During POST, the computer checks whether an external keyboard is resolved...
Reference and Troubleshooting Guide
Page 117
... not accept liability for the U.S. If Dell repairs or replaces a product, its hardware products from Dell; Please refer to your system. Only) Dell Computer Corporation ("Dell") manufactures its warranty term is not extended. Batteries for portable computers are covered under this limited warranty that are included on the hard-disk drive(s) and any other locations will ship...
... not accept liability for the U.S. If Dell repairs or replaces a product, its hardware products from Dell; Please refer to your system. Only) Dell Computer Corporation ("Dell") manufactures its warranty term is not extended. Batteries for portable computers are covered under this limited warranty that are included on the hard-disk drive(s) and any other locations will ship...
Reference and Troubleshooting Guide
Page 119
... appropriate backup and other storage device(s) in returning the replaced part to Dell, back up the data on the hard-disk drive(s) and any removable media, such as may provide replacement parts made freight collect. If Dell repairs or replaces a product, its warranty term is required, Dell will repair or replace products covered under this limited warranty. You must...
... appropriate backup and other storage device(s) in returning the replaced part to Dell, back up the data on the hard-disk drive(s) and any removable media, such as may provide replacement parts made freight collect. If Dell repairs or replaces a product, its warranty term is required, Dell will repair or replace products covered under this limited warranty. You must...
Reference and Troubleshooting Guide
Page 120
...devices (except as described in the following categories: software; accessories or parts added to Dell, back up the data on the hard-disk drive(s) and any on-site service contract covering your system, refer to external causes, ...replacement products to you must ship the products back to Dell's Canadian limited threeyear warranty only. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. speakers; all parts removed from Dell; Dell uses new and reconditioned parts made freight collect. D-4 Dell Latitude LM...
...devices (except as described in the following categories: software; accessories or parts added to Dell, back up the data on the hard-disk drive(s) and any on-site service contract covering your system, refer to external causes, ...replacement products to you must ship the products back to Dell's Canadian limited threeyear warranty only. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. speakers; all parts removed from Dell; Dell uses new and reconditioned parts made freight collect. D-4 Dell Latitude LM...