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... 29 System Messages 34 Troubleshooting Software and Hardware Problems 35 Dell Diagnostics 36 Troubleshooting Tips 38 Power Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System 48 Using Microsoft...
... 29 System Messages 34 Troubleshooting Software and Hardware Problems 35 Dell Diagnostics 36 Troubleshooting Tips 38 Power Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System 48 Using Microsoft...
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It is optional and may not ship with your hard drive or from your computer. Start the Dell Diagnostics from the Drivers and Utilities media. Windows XP: 1 Click Start→Help and Support. 2 Type hardware troubleshooter in the search field and press to ... the Hardware Troubleshooter list, select the option that you print these procedures before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on (or restart) your computer. NOTE: The Drivers and Utilities media is recommended that best describes the problem and click Next to follow the...
It is optional and may not ship with your hard drive or from your computer. Start the Dell Diagnostics from the Drivers and Utilities media. Windows XP: 1 Click Start→Help and Support. 2 Type hardware troubleshooter in the search field and press to ... the Hardware Troubleshooter list, select the option that you print these procedures before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on (or restart) your computer. NOTE: The Drivers and Utilities media is recommended that best describes the problem and click Next to follow the...
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...again. NOTE: If you want to run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start menu and press . 3 When the DELL™ logo appears, press immediately. Select Diagnostics from the start the Dell Diagnostics from the numbered list. NOTE: If you...wait until you see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. When the DELL logo appears, press immediately. NOTE: If you wait too long and the...
...again. NOTE: If you want to run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start menu and press . 3 When the DELL™ logo appears, press immediately. Select Diagnostics from the start the Dell Diagnostics from the numbered list. NOTE: If you...wait until you see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. When the DELL logo appears, press immediately. NOTE: If you wait too long and the...
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• Ensure that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. See the software documentation for your computer. BACK UP YOUR ... and close any open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of your computer and available from the Dell Support, , icon on your computing environment. To enroll for content, format, and how frequently you receive...
• Ensure that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. See the software documentation for your computer. BACK UP YOUR ... and close any open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of your computer and available from the Dell Support, , icon on your computing environment. To enroll for content, format, and how frequently you receive...
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...problem with a [!]) on the device icon. otherwise, contact your problem and, if necessary, update the driver. If you may appear. Scroll down the list to see "Reinstalling Drivers and Utilities" on the computer, click Continue; Reinstalling Software 45 Microsoft® Windows Vista®: 1... Manager. NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with any device, identify whether the driver is next to continue. Microsoft Windows® XP: 1 Click Start→...
...problem with a [!]) on the device icon. otherwise, contact your problem and, if necessary, update the driver. If you may appear. Scroll down the list to see "Reinstalling Drivers and Utilities" on the computer, click Continue; Reinstalling Software 45 Microsoft® Windows Vista®: 1... Manager. NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with any device, identify whether the driver is next to continue. Microsoft Windows® XP: 1 Click Start→...
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... Utilities media. 1 With the Windows desktop displayed, insert your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→Roll Back Driver. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media. If you are an administrator on...
... Utilities media. 1 With the Windows desktop displayed, insert your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→Roll Back Driver. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media. If you are an administrator on...
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... Manager. NOTE: In most cases, the Drivers and Utilities program starts running automatically. If you installed additional hardware, the drivers for hardware that you are not displayed, exit the Drivers and Utilities program. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. otherwise...
... Manager. NOTE: In most cases, the Drivers and Utilities program starts running automatically. If you installed additional hardware, the drivers for hardware that you are not displayed, exit the Drivers and Utilities program. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. otherwise...
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... System Restore option that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→Update Driver→Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to...the device for which you to an earlier operating state (without affecting data files. Use System Restore as the first solution for driver software. 6 Click Browse and browse to the location to which you are completely reversible. 48 Reinstalling Software Use the media only...
... System Restore option that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→Update Driver→Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to...the device for which you to an earlier operating state (without affecting data files. Use System Restore as the first solution for driver software. 6 Click Browse and browse to the location to which you are completely reversible. 48 Reinstalling Software Use the media only...
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...Vista) only as the last method to the operating state it was in certain countries or on the hard drive and removes any programs or drivers installed after you received your computer. 3 Click Undo my last restoration and click Next. To see if System Restore is enabled: 1 Click...Panel→Performance and Maintenance→System. 2 Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. Use Dell Factory Image Restore only if System Restore did not resolve your operating system. If possible, back up all data on certain computers. Any ...
...Vista) only as the last method to the operating state it was in certain countries or on the hard drive and removes any programs or drivers installed after you received your computer. 3 Click Undo my last restoration and click Next. To see if System Restore is enabled: 1 Click...Panel→Performance and Maintenance→System. 2 Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. Use Dell Factory Image Restore only if System Restore did not resolve your operating system. If possible, back up all data on certain computers. Any ...
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...then click OK. 5 Click Dell Factory Image Restore. Reinstalling Software 51 To access the command prompt, type administrator in before you may take 5 or more minutes to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. NOTE: Depending upon ...that you are considering reinstalling the Windows operating system to complete. The restore process begins and may need the Dell™ Operating System media and the Dell Drivers and Utilities media. The System Recovery Options window appears. 3 Select a keyboard layout and click Next. 4 ...
...then click OK. 5 Click Dell Factory Image Restore. Reinstalling Software 51 To access the command prompt, type administrator in before you may take 5 or more minutes to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. NOTE: Depending upon ...that you are considering reinstalling the Windows operating system to complete. The restore process begins and may need the Dell™ Operating System media and the Dell Drivers and Utilities media. The System Recovery Options window appears. 3 Select a keyboard layout and click Next. 4 ...
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Use the Dell Drivers and Utilities media to complete. When the DELL logo appears, press immediately. On the next start-up, the ... Press any key to Boot from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer and try again. NOTE: The...region from CD-ROM, and follow the instructions on the screen to wait until you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close any open programs. 2 Insert the Operating System ...
Use the Dell Drivers and Utilities media to complete. When the DELL logo appears, press immediately. On the next start-up, the ... Press any key to Boot from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer and try again. NOTE: The...region from CD-ROM, and follow the instructions on the screen to wait until you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close any open programs. 2 Insert the Operating System ...
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... Media • A diagnostic program for your computer The Drivers and Utilities media is a CD or • Drivers for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be ...The Operating System media is located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to your computer or advanced technical-reference material for your computer ...
... Media • A diagnostic program for your computer The Drivers and Utilities media is a CD or • Drivers for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be ...The Operating System media is located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to your computer or advanced technical-reference material for your computer ...
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... Support Utility, 42 Technical Update Service, 42 Dell Diagnostics, 36 starting from the Drivers and Utilities media, 37 starting from your hard drive, 36 Dell Factory Image Restore, 51 Dell Technology Guide, 54 DellConnect, 56 diagnostics beep codes, 27 Dell, 36 documentation, 53 Dell Technology Guide, 54 Service Manual, 54 drivers Drivers and Utilities media, 53 identifying, 45...
... Support Utility, 42 Technical Update Service, 42 Dell Diagnostics, 36 starting from the Drivers and Utilities media, 37 starting from your hard drive, 36 Dell Factory Image Restore, 51 Dell Technology Guide, 54 DellConnect, 56 diagnostics beep codes, 27 Dell, 36 documentation, 53 Dell Technology Guide, 54 Service Manual, 54 drivers Drivers and Utilities media, 53 identifying, 45...
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... Transfer Wizard, 15 finding information, 53 H hardware beep codes, 27 I Internet connecting, 13 setting up, 14 wireless switch Network Locator, 10 M media Drivers and Utilities, 53 operating system, 53 memory troubleshooting, 39 N networks wireless switch, 10 Notebook System Software, 53 64 Index O operating system media, 51,...power button, 12 power light conditions, 38 troubleshooting, 38 problems beep codes, 27 restore to previous state, 48 R regulatory information, 54 reinstalling drivers and utilities, 46 S S.M.A.R.T, 35 safety information, 54 Service Manual, 54 Service Tag, 53
... Transfer Wizard, 15 finding information, 53 H hardware beep codes, 27 I Internet connecting, 13 setting up, 14 wireless switch Network Locator, 10 M media Drivers and Utilities, 53 operating system, 53 memory troubleshooting, 39 N networks wireless switch, 10 Notebook System Software, 53 64 Index O operating system media, 51,...power button, 12 power light conditions, 38 troubleshooting, 38 problems beep codes, 27 restore to previous state, 48 R regulatory information, 54 reinstalling drivers and utilities, 46 S S.M.A.R.T, 35 safety information, 54 Service Manual, 54 Service Tag, 53
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...enabling, 50 T telephone numbers, 61 transferring information to a new computer, 15 troubleshooting, 54 blue screen, 41 computer not responding, 40 Dell Diagnostics, 36 error messages, 29 memory, 39 power, 38 power light conditions, 38 program crashes, 40 programs and Windows compatibility, 41 restore... 38 U updates software and hardware, 42 W warranty information, 54 Windows License label, 54 Windows Vista Dell Factory Image Restore, 50-51 Program Compatibility wizard, 41 reinstalling, 53 System Restore, 48 Windows XP Device Driver Rollback, 46 Files and Settings Transfer Wizard, 15 Index 65
...enabling, 50 T telephone numbers, 61 transferring information to a new computer, 15 troubleshooting, 54 blue screen, 41 computer not responding, 40 Dell Diagnostics, 36 error messages, 29 memory, 39 power, 38 power light conditions, 38 program crashes, 40 programs and Windows compatibility, 41 restore... 38 U updates software and hardware, 42 W warranty information, 54 Windows License label, 54 Windows Vista Dell Factory Image Restore, 50-51 Program Compatibility wizard, 41 reinstalling, 53 System Restore, 48 Windows XP Device Driver Rollback, 46 Files and Settings Transfer Wizard, 15 Index 65
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Windows XP (continued) reinstalling, 53 returning to a previous device driver version, 46 System Restore, 48 wireless switch, 10 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 41 66 Index
Windows XP (continued) reinstalling, 53 returning to a previous device driver version, 46 System Restore, 48 wireless switch, 10 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 41 66 Index
Technical Guide
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... data rate connection speed) Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: 1470mW 100 Mbps*: 780mW...
... data rate connection speed) Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: 1470mW 100 Mbps*: 780mW...
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... data rate connection speed) Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: 924mW 100 Mbps*: 651mW...
... data rate connection speed) Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: 924mW 100 Mbps*: 651mW...
Service Manual
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Replace the bottom of the Base Assembly). 4. Back to Contents Page Install the operating system, drivers, and utilities for your computer or on Your Computer. 5. Follow the procedures in After Working on support.dell.com. For more information, see Replacing the E5400 Bottom of the Base Assembly or Replacing the E5500 Bottom of the base assembly (see the Setup and Quick Reference Guide that shipped with your computer, as needed. 3.
Replace the bottom of the Base Assembly). 4. Back to Contents Page Install the operating system, drivers, and utilities for your computer or on Your Computer. 5. Follow the procedures in After Working on support.dell.com. For more information, see Replacing the E5400 Bottom of the Base Assembly or Replacing the E5500 Bottom of the base assembly (see the Setup and Quick Reference Guide that shipped with your computer, as needed. 3.
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... your system board, keyboard, display, memory, hard drive, etc. ¡ During the assessment, answer any of your Drivers and Utilities media (see Dell NOTE: If you want to review your computer. Type hardware troubleshooter in Solving Problems, and then run (see Starting the... Dell Diagnostics From the Drivers and Utilities Media). 3. NOTE: If the computer is located on a separate diagnostic utility partition on using the system setup ...
... your system board, keyboard, display, memory, hard drive, etc. ¡ During the assessment, answer any of your Drivers and Utilities media (see Dell NOTE: If you want to review your computer. Type hardware troubleshooter in Solving Problems, and then run (see Starting the... Dell Diagnostics From the Drivers and Utilities Media). 3. NOTE: If the computer is located on a separate diagnostic utility partition on using the system setup ...