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... Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System 48 Using Microsoft® Windows® System Restore . . . 48 Using Dell™ Factory Image Restore 50 Using the Operating System Media...
... Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System 48 Using Microsoft® Windows® System Restore . . . 48 Using Dell™ Factory Image Restore 50 Using the Operating System Media...
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NOTE: The Drivers and Utilities media is optional and may not ship with your computer. See your Service Manual at support.dell.com to review your computer. NOTICE: The Dell Diagnostics works only on (or restart) your hard drive or from your computer. 36 ...Troubleshooting It is recommended that you print these procedures before you contact Dell for technical assistance. Start the Dell Diagnostics from the Drivers and Utilities media. Windows XP: 1 Click Start→Help and Support. 2 Type hardware troubleshooter in the search field...
NOTE: The Drivers and Utilities media is optional and may not ship with your computer. See your Service Manual at support.dell.com to review your computer. NOTICE: The Dell Diagnostics works only on (or restart) your hard drive or from your computer. 36 ...Troubleshooting It is recommended that you print these procedures before you contact Dell for technical assistance. Start the Dell Diagnostics from the Drivers and Utilities media. Windows XP: 1 Click Start→Help and Support. 2 Type hardware troubleshooter in the search field...
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... computer and try again. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down and restart the computer. NOTE: The next steps change the boot sequence for your hard drive, and follow the ...appears and press . 5 Type 1 to start the CD menu and press to wait until you want to run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the numbered list. NOTE: If you wait too long and the operating system logo appears, continue to...
... computer and try again. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down and restart the computer. NOTE: The next steps change the boot sequence for your hard drive, and follow the ...appears and press . 5 Type 1 to start the CD menu and press to wait until you want to run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the numbered list. NOTE: If you wait too long and the operating system logo appears, continue to...
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If you may appear. NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with any device, identify whether the driver is next to see "Reinstalling Drivers and Utilities" on page 46). Microsoft Windows® XP: 1 Click Start→Control Panel...
If you may appear. NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with any device, identify whether the driver is next to see "Reinstalling Drivers and Utilities" on page 46). Microsoft Windows® XP: 1 Click Start→Control Panel...
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... Operating System" on page 48) to return your computer might not work correctly. If you install drivers obtained from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your Drivers and Utilities media provide approved drivers for Dell™ computers. otherwise, contact your first time to use System Restore (see "Restoring Your Operating System...
... Operating System" on page 48) to return your computer might not work correctly. If you install drivers obtained from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your Drivers and Utilities media provide approved drivers for Dell™ computers. otherwise, contact your first time to use System Restore (see "Restoring Your Operating System...
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...NOTE: The User Account Control window may appear. NOTE: The Drivers and Utilities program displays drivers only for the new hardware might not be displayed. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next.... If you are automatically displayed in the My Drivers-The ResourceCD has identified these components in...
...NOTE: The User Account Control window may appear. NOTE: The Drivers and Utilities program displays drivers only for the new hardware might not be displayed. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next.... If you are automatically displayed in the My Drivers-The ResourceCD has identified these components in...
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... the hard drive. Using Microsoft® Windows® System Restore The Windows operating systems provide a System Restore option that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→Update Driver→Browse my computer for restoring your... operating system and preserving data files. • Dell Factory Image ...
... the hard drive. Using Microsoft® Windows® System Restore The Windows operating systems provide a System Restore option that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→Update Driver→Browse my computer for restoring your... operating system and preserving data files. • Dell Factory Image ...
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... to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer. 50 Reinstalling Software Dell Factory Image Restore (Windows Vista Only) 1 Turn on certain computers. Use Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. To see if System Restore is...photos, music files, and so on the hard drive and removes any programs or drivers installed after you received your operating system problem. 3 Click Undo my last restoration and click Next. Windows XP: 1 Click Start→All Programs→Accessories→System Tools→System ...
... to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer. 50 Reinstalling Software Dell Factory Image Restore (Windows Vista Only) 1 Turn on certain computers. Use Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. To see if System Restore is...photos, music files, and so on the hard drive and removes any programs or drivers installed after you received your operating system problem. 3 Click Undo my last restoration and click Next. Windows XP: 1 Click Start→All Programs→Accessories→System Tools→System ...
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... drive detected by the computer. Reinstalling Software 51 The restore process begins and may need the Dell™ Operating System media and the Dell Drivers and Utilities media. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to return your operating system to the factory condition, then click Next. NOTICE...
... drive detected by the computer. Reinstalling Software 51 The restore process begins and may need the Dell™ Operating System media and the Dell Drivers and Utilities media. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to return your operating system to the factory condition, then click Next. NOTICE...
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...: If you wait too long and the operating system logo appears, continue to complete the installation. 52 Reinstalling Software When the DELL logo appears, press immediately. Depending on the region from CD-ROM, and follow the instructions on the screen to wait until ...start-up, the computer boots according to complete. then, shut down your computer. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Reinstalling Windows The reinstallation process can take 1 to 2 hours to the devices specified in the system setup ...
...: If you wait too long and the operating system logo appears, continue to complete the installation. 52 Reinstalling Software When the DELL logo appears, press immediately. Depending on the region from CD-ROM, and follow the instructions on the screen to wait until ...start-up, the computer boots according to complete. then, shut down your computer. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Reinstalling Windows The reinstallation process can take 1 to 2 hours to the devices specified in the system setup ...
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...new computer, 15 troubleshooting, 54 blue screen, 41 computer not responding, 40 Dell Diagnostics, 36 error messages, 29 memory, 39 power, 38 power light conditions, 38 program crashes, 40 programs and Windows compatibility, 41 restore to previous state, 48 software, 40-41 tips, 38 ...U updates software and hardware, 42 W warranty information, 54 Windows License label, 54 Windows Vista Dell Factory Image Restore, 50-51 Program Compatibility wizard, 41 reinstalling, 53 System Restore, 48 Windows XP Device Driver ...
...new computer, 15 troubleshooting, 54 blue screen, 41 computer not responding, 40 Dell Diagnostics, 36 error messages, 29 memory, 39 power, 38 power light conditions, 38 program crashes, 40 programs and Windows compatibility, 41 restore to previous state, 48 software, 40-41 tips, 38 ...U updates software and hardware, 42 W warranty information, 54 Windows License label, 54 Windows Vista Dell Factory Image Restore, 50-51 Program Compatibility wizard, 41 reinstalling, 53 System Restore, 48 Windows XP Device Driver ...
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Windows XP (continued) reinstalling, 53 returning to a previous device driver version, 46 System Restore, 48 wireless switch, 10 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 41 66 Index
Windows XP (continued) reinstalling, 53 returning to a previous device driver version, 46 System Restore, 48 wireless switch, 10 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 41 66 Index
Technical Guide
Page 53
...Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: ... at 10 or 100 Mbps*. -20° C to 70° C (-4° F to 158° F) 20% to 80% (non-condensing) Windows Vista® 32/64bit, DOS, XP, WOL, PXE ASF 2.0 Modem (Optional) V.92 Data/Fax Controllerless Modem Bus External Connector 100% attached HD Audio...
...Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: ... at 10 or 100 Mbps*. -20° C to 70° C (-4° F to 158° F) 20% to 80% (non-condensing) Windows Vista® 32/64bit, DOS, XP, WOL, PXE ASF 2.0 Modem (Optional) V.92 Data/Fax Controllerless Modem Bus External Connector 100% attached HD Audio...
Technical Guide
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...Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*:... at 10 or 100 Mbps*. -20° C to 70° C (-4° F to 158° F) 20% to 80% (non-condensing) Windows Vista® 32/64bit, DOS, XP, WOL, PXE, DASH 2.0 ASF 2.0 Modem (Optional) V.92 Data/Fax Controllerless Modem Bus External Connector 100% attached...
...Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*:... at 10 or 100 Mbps*. -20° C to 70° C (-4° F to 158° F) 20% to 80% (non-condensing) Windows Vista® 32/64bit, DOS, XP, WOL, PXE, DASH 2.0 ASF 2.0 Modem (Optional) V.92 Data/Fax Controllerless Modem Bus External Connector 100% attached...
Service Manual
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...start the search. 3. NOTE: Alternatively, you want to the diagnostic utility partition and run (see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. Selecting Test Memory initiates the extended memory test, which can select Diagnostics from the diagnostics... problem and follow the remaining troubleshooting steps. ® Windows Vista : 1. Dell Diagnostics CAUTION: Before you want to follow the remaining troubleshooting steps. Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter system setup to start button , and click...
...start the search. 3. NOTE: Alternatively, you want to the diagnostic utility partition and run (see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. Selecting Test Memory initiates the extended memory test, which can select Diagnostics from the diagnostics... problem and follow the remaining troubleshooting steps. ® Windows Vista : 1. Dell Diagnostics CAUTION: Before you want to follow the remaining troubleshooting steps. Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter system setup to start button , and click...
Service Manual
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... of time. After all tests have completed, close the test window to return to wait until you want to select the test you see a message stating that you see Starting the Dell Diagnostics From the Drivers and Utilities Media). When the boot device list appears, use ...the up to the Dell Diagnostics Main Menu. 11. arrow keys to Run the 32 Bit Dell Diagnostics. 7. Close the Main Menu window to exit the Dell Diagnostics and restart the computer...
... of time. After all tests have completed, close the test window to return to wait until you want to select the test you see a message stating that you see Starting the Dell Diagnostics From the Drivers and Utilities Media). When the boot device list appears, use ...the up to the Dell Diagnostics Main Menu. 11. arrow keys to Run the 32 Bit Dell Diagnostics. 7. Close the Main Menu window to exit the Dell Diagnostics and restart the computer...
Service Manual
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...software documentation or contact the software manufacturer for an earlier Windows operating system Run the Program Compatibility Wizard - l Ensure that you are not using to see Memory) to ensure that the device drivers do not conflict with the operating system installed on your... communicating with this section, follow the safety instructions that the program is compatible with the program. If necessary, install additional memory (see Dell Diagnostics). Check the software documentation - If you are unable to 10 seconds (until the computer turns off - l Ensure that your ...
...software documentation or contact the software manufacturer for an earlier Windows operating system Run the Program Compatibility Wizard - l Ensure that you are not using to see Memory) to ensure that the device drivers do not conflict with the operating system installed on your... communicating with this section, follow the safety instructions that the program is compatible with the program. If necessary, install additional memory (see Dell Diagnostics). Check the software documentation - If you are unable to 10 seconds (until the computer turns off - l Ensure that your ...