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Dell™ Latitude™ E5400 and E5500 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell™ Technology Guide at support.dell.com. Models PP32LA and PP32LB www.dell.com | support.dell.com For more information about your computer.
Dell™ Latitude™ E5400 and E5500 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell™ Technology Guide at support.dell.com. Models PP32LA and PP32LB www.dell.com | support.dell.com For more information about your computer.
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Error Messages 29 System Messages 34 Troubleshooting Software and Hardware Problems 35 Dell Diagnostics 36 Troubleshooting Tips 38 Power Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System...
Error Messages 29 System Messages 34 Troubleshooting Software and Hardware Problems 35 Dell Diagnostics 36 Troubleshooting Tips 38 Power Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System...
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... been applied, the Finished screen appears. 3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for transferring your new computer. Follow the instructions provided on the screen. screen, select the items you want to transfer? Microsoft Windows...the Completing the Collection Phase screen appears. 7 Click Finish. The wizard reads the collected files and settings and applies them to the Dell™ Knowledge Base document may not be available in progress. 6 On the What do you want to your old computer screen on...
... been applied, the Finished screen appears. 3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for transferring your new computer. Follow the instructions provided on the screen. screen, select the items you want to transfer? Microsoft Windows...the Completing the Collection Phase screen appears. 7 Click Finish. The wizard reads the collected files and settings and applies them to the Dell™ Knowledge Base document may not be available in progress. 6 On the What do you want to your old computer screen on...
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For more information regarding the configuration of your computer, click Start→Help and Support and select the option to both the Dell™ Latitude™ E5400 and E5500 unless indicated otherwise. NOTE: These specifications apply to view information about your computer. Specifications NOTE: Offerings may vary by region. Processor Processor type L1 cache ...
For more information regarding the configuration of your computer, click Start→Help and Support and select the option to both the Dell™ Latitude™ E5400 and E5500 unless indicated otherwise. NOTE: These specifications apply to view information about your computer. Specifications NOTE: Offerings may vary by region. Processor Processor type L1 cache ...
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...speakers connector 4-pin connector one full Mini-Card and one half Mini-Card slot optional RJ-11 connector RJ-45 connector S-video (supports S/PDIF adapter), VGA four USB connectors 9-pin D-sub connector 144-pin docking connector 20 Specifications Ports and Connectors PC Card Audio ...IEEE 1394 Mini-Card Support (internal expansion slots) Modem Network adapter Video USB Serial port E-family docking Type I /O, MultiMediaCard (MMC) Memory Memory module connector two...
...speakers connector 4-pin connector one full Mini-Card and one half Mini-Card slot optional RJ-11 connector RJ-45 connector S-video (supports S/PDIF adapter), VGA four USB connectors 9-pin D-sub connector 144-pin docking connector 20 Specifications Ports and Connectors PC Card Audio ...IEEE 1394 Mini-Card Support (internal expansion slots) Modem Network adapter Video USB Serial port E-family docking Type I /O, MultiMediaCard (MMC) Memory Memory module connector two...
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Communications Modem Network adapter Wireless Mobile Broadband GPS Video Video type: Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Internal microphone Volume controls internal, ...LAN on system board wireless local area network (WLAN), wireless personal area network (WPAN) Mini-Cards Bluetooth® wireless technology Mini-Card supported by Mobile Broadband Mini-Card Intel integrated UMA graphics Intel GE45 size of shared video memory is up to 256 MB LVDS S-video (S/...
Communications Modem Network adapter Wireless Mobile Broadband GPS Video Video type: Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Internal microphone Volume controls internal, ...LAN on system board wireless local area network (WLAN), wireless personal area network (WPAN) Mini-Cards Bluetooth® wireless technology Mini-Card supported by Mobile Broadband Mini-Card Intel integrated UMA graphics Intel GE45 size of shared video memory is up to 256 MB LVDS S-video (S/...
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...that you are installing are detected installed, remove the modules, reinstall one module (see your Service Manual on the Dell Support website at support.dell.com), and then restart the computer. failure. Possible motherboard failure. 2 No memory modules 1 If you have two...same type into your computer see your Service Manual on the Dell Support website at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible Contact Dell. Possible on the Dell Support website at battery failure or support.dell.com). If the computer starts normally, reinstall an additional ...
...that you are installing are detected installed, remove the modules, reinstall one module (see your Service Manual on the Dell Support website at support.dell.com), and then restart the computer. failure. Possible motherboard failure. 2 No memory modules 1 If you have two...same type into your computer see your Service Manual on the Dell Support website at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible Contact Dell. Possible on the Dell Support website at battery failure or support.dell.com). If the computer starts normally, reinstall an additional ...
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... I L E D INITIALIZATION - For an external mouse, check the cable connection. See your Service Manual at support.dell.com for more information. Contact Dell (see "Dell Diagnostics" on page 36). DATA ERROR - The hard drive cannot read the data. DI S K C ...D R I V E C O N T R O L L E R F A I L A B L E M E M O R Y - If the problem persists, contact Dell (see the documentation for the operating system or the program that shipped with your Service Manual at support.dell.com for more memory modules may be faulty or improperly seated. C A C H E D I S A B L E D D U E T O F A I L U ...
... I L E D INITIALIZATION - For an external mouse, check the cable connection. See your Service Manual at support.dell.com for more information. Contact Dell (see "Dell Diagnostics" on page 36). DATA ERROR - The hard drive cannot read the data. DI S K C ...D R I V E C O N T R O L L E R F A I L A B L E M E M O R Y - If the problem persists, contact Dell (see the documentation for the operating system or the program that shipped with your Service Manual at support.dell.com for more memory modules may be faulty or improperly seated. C A C H E D I S A B L E D D U E T O F A I L U ...
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..., if necessary, replace them. H A R D - The computer cannot identify the drive type. Then, shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. D I S K D R I V E C O N T R O L L E R F A I Z E H A S C H A N G E D - If the problem persists, try another drive. E X T E N D E D M E M O R Y S I L U R E 0 - T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I O N E R R O R - Try copying the file to carry out the command. A FILENAME CANNOT...
..., if necessary, replace them. H A R D - The computer cannot identify the drive type. Then, shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. D I S K D R I V E C O N T R O L L E R F A I Z E H A S C H A N G E D - If the problem persists, try another drive. E X T E N D E D M E M O R Y S I L U R E 0 - T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I O N E R R O R - Try copying the file to carry out the command. A FILENAME CANNOT...
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... drive. Insert bootable media. INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP PROGRAM - See your Service Manual at support.dell.com for more information. K E Y B O A R D C O N T R O L L E R F A I L U R E - Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 36). L I C E N S E D C O N T E N T I S N O T A C C E S S I B L E I N M E D I A D I L U R E - Dell™ MediaDirect™ cannot verify the Digital Rights Management (DRM) restrictions on the file, so the...
... drive. Insert bootable media. INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP PROGRAM - See your Service Manual at support.dell.com for more information. K E Y B O A R D C O N T R O L L E R F A I L U R E - Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 36). L I C E N S E D C O N T E N T I S N O T A C C E S S I B L E I N M E D I A D I L U R E - Dell™ MediaDirect™ cannot verify the Digital Rights Management (DRM) restrictions on the file, so the...
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...module may be faulty or improperly seated. MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - See your Service Manual at support.dell.com for more information. NOT ENOUGH MEMORY OR RESOURCES. You have too many programs open the program that the drive is installed, ...properly seated, and partitioned as a boot device. Reinstall the hard drive (see your Service Manual at support.dell.com for more information. A memory module may be faulty or improperly seated. MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING...
...module may be faulty or improperly seated. MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - See your Service Manual at support.dell.com for more information. NOT ENOUGH MEMORY OR RESOURCES. You have too many programs open the program that the drive is installed, ...properly seated, and partitioned as a boot device. Reinstall the hard drive (see your Service Manual at support.dell.com for more information. A memory module may be faulty or improperly seated. MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING...
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...→ Programs and Features. 2 Select the program you are trying to check the file structure on page 61). D A Y C L O C K L O S T P O W E R - Connect your Service Manual at support.dell.com). Contact Dell (see "Contacting Dell" on the hard drive. OPTIONAL R O M B A D CHECKSUM - Remove and then reinstall the program. Run the Windows error-checking utility to open is missing an...
...→ Programs and Features. 2 Select the program you are trying to check the file structure on page 61). D A Y C L O C K L O S T P O W E R - Connect your Service Manual at support.dell.com). Contact Dell (see "Contacting Dell" on the hard drive. OPTIONAL R O M B A D CHECKSUM - Remove and then reinstall the program. Run the Windows error-checking utility to open is missing an...
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... to an electrical outlet to charge the battery. CPU FAN FAILURE - TIME- Connect your Service Manual at support.dell.com. 34 Troubleshooting O F - Processor fan failure. P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - The time or date stored in the Dell Diagnostics (see "Contacting Dell" on page 36). TI M E R C H I P C O U N T E R 2 F A I B L E . otherwise, activate hibernate mode or shut down the computer. Replace battery. T H E D E V I C E I C A L L Y L O W - System...
... to an electrical outlet to charge the battery. CPU FAN FAILURE - TIME- Connect your Service Manual at support.dell.com. 34 Troubleshooting O F - Processor fan failure. P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - The time or date stored in the Dell Diagnostics (see "Contacting Dell" on page 36). TI M E R C H I P C O U N T E R 2 F A I B L E . otherwise, activate hibernate mode or shut down the computer. Replace battery. T H E D E V I C E I C A L L Y L O W - System...
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...Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in BIOS setup. Check cables, swap hard disks, or see "Contacting Dell" on page 61 for the USB device. Disconnect the USB device. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. Use external ...power source for assistance). Possible hard drive failure during the operating system setup or is your Service Manual at support.dell.com). No bootable partition on the system board might be enabled or disabled in the search field and press to resolve the...
...Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in BIOS setup. Check cables, swap hard disks, or see "Contacting Dell" on page 61 for the USB device. Disconnect the USB device. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. Use external ...power source for assistance). Possible hard drive failure during the operating system setup or is your Service Manual at support.dell.com). No bootable partition on the system board might be enabled or disabled in the search field and press to resolve the...
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See your Service Manual at support.dell.com to review your computer. 36 Troubleshooting Windows XP: 1 Click Start→Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter ...
See your Service Manual at support.dell.com to review your computer. 36 Troubleshooting Windows XP: 1 Click Start→Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter ...
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... used are plugged into an electrical outlet and are securely connected to the system board (see your Service Manual at support.dell.com). • If a device does not work, ensure that the display is connected and powered on. •... testing it with another device, such as a lamp. • Ensure that shipped with your computer. This message may help support personnel to verify that the computer turns on page 27. 38 Troubleshooting NOTE: The procedures in a program, see the program ... and ensure that the part is correctly installed (see your Service Manual at support.dell.com).
... used are plugged into an electrical outlet and are securely connected to the system board (see your Service Manual at support.dell.com). • If a device does not work, ensure that the display is connected and powered on. •... testing it with another device, such as a lamp. • Ensure that shipped with your computer. This message may help support personnel to verify that the computer turns on page 27. 38 Troubleshooting NOTE: The procedures in a program, see the program ... and ensure that the part is correctly installed (see your Service Manual at support.dell.com).
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...malfunctioning or incorrectly installed. • Ensure that the processor power cable is successfully communicating with your Service Manual at support.dell.com). • Remove and then reinstall any open files and exit any expansion cards, including graphics cards (see your Service Manual...close any open programs you begin any of the procedures in standby mode. If necessary, install additional memory (see your Service Manual at support.dell.com) to resume normal operation. The computer is a power problem, a device may be malfunctioning or incorrectly installed. • Remove ...
...malfunctioning or incorrectly installed. • Ensure that the processor power cable is successfully communicating with your Service Manual at support.dell.com). • Remove and then reinstall any open files and exit any expansion cards, including graphics cards (see your Service Manual...close any open programs you begin any of the procedures in standby mode. If necessary, install additional memory (see your Service Manual at support.dell.com) to resume normal operation. The computer is a power problem, a device may be malfunctioning or incorrectly installed. • Remove ...
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IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with your computer. TURN THE COMPUTER OFF - The computer does not start up ENSURE THAT THE ... pressing a key on your keyboard or moving your mouse, press and hold the power button for at support.dell.com). • Ensure that is supported by your computer, see "Memory" on page 20. • Run the Dell Diagnostics (see your Service Manual at least 8 to 10 seconds (until the computer turns off), and then...
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with your computer. TURN THE COMPUTER OFF - The computer does not start up ENSURE THAT THE ... pressing a key on your keyboard or moving your mouse, press and hold the power button for at support.dell.com). • Ensure that is supported by your computer, see "Memory" on page 20. • Run the Dell Diagnostics (see your Service Manual at least 8 to 10 seconds (until the computer turns off), and then...
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... be customized for the Dell Technical Update service, go to support.dell.com/technicalupdate. Accessing the Dell Support Utility Access the Dell Support Utility from the Start button. icon on the taskbar option is not available from the If the Dell Support icon does not appear in your taskbar: 1 Click Start→All Programs→Dell Support→Dell Support Settings. 2 Ensure that...
... be customized for the Dell Technical Update service, go to support.dell.com/technicalupdate. Accessing the Dell Support Utility Access the Dell Support Utility from the Start button. icon on the taskbar option is not available from the If the Dell Support icon does not appear in your taskbar: 1 Click Start→All Programs→Dell Support→Dell Support Settings. 2 Ensure that...
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.... • View frequently asked questions. • Learn more information about the Dell Support Utility. • Turn off the Dell Support Utility. For more about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen. Double-Clicking the Dell Support Icon Double-click the icon to perform the following tasks: • Check your computing...
.... • View frequently asked questions. • Learn more information about the Dell Support Utility. • Turn off the Dell Support Utility. For more about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen. Double-Clicking the Dell Support Icon Double-click the icon to perform the following tasks: • Check your computing...