Quick Reference Guide
Page 9
...also reinstall the NSS utility. The software automatically detects your computer and operating system and installs the updates appropriate for your 1 Go to support.dell.com and click Drivers & Downloads. 2 Enter your Service Tag and click Go, or select your computer, you start your PC by System Utilities, click Notebook... is an automated upgrade and notification system installed on . To download Notebook System If you use the • How to click the Windows Vista Start button , and then click Welcome Center. Find It Here • Notebook System Software (NSS) - Access the...
...also reinstall the NSS utility. The software automatically detects your computer and operating system and installs the updates appropriate for your 1 Go to support.dell.com and click Drivers & Downloads. 2 Enter your Service Tag and click Go, or select your computer, you start your PC by System Utilities, click Notebook... is an automated upgrade and notification system installed on . To download Notebook System If you use the • How to click the Windows Vista Start button , and then click Welcome Center. Find It Here • Notebook System Software (NSS) - Access the...
Quick Reference Guide
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... • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program.... AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Dell Diagnostics CAUTION: Before you are unable to get a response by pressing a key on your... turns off), and then restart your computer meets the minimum hardware requirements needed to non-Windows Vista operating system environments. 1 Click Start → Control Panel→ Programs→ Use ...
... • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program.... AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Dell Diagnostics CAUTION: Before you are unable to get a response by pressing a key on your... turns off), and then restart your computer meets the minimum hardware requirements needed to non-Windows Vista operating system environments. 1 Click Start → Control Panel→ Programs→ Use ...
Quick Reference Guide
Page 31
...with your docking device for technical assistance. Start the Dell Diagnostics from the optional Drivers and Utilities disc. When the DELL™ logo appears, press immediately. NOTICE: The Dell Diagnostics works only on . When to Use the Dell Diagnostics If you experience a problem with your computer,... down the computer. 2 If the computer is recommended that no diagnostics utility partition has been found, run the Dell Diagnostics before you see the Microsoft Windows desktop. NOTE: If you wait too long and the operating system logo appears, continue to an electrical outlet....
...with your docking device for technical assistance. Start the Dell Diagnostics from the optional Drivers and Utilities disc. When the DELL™ logo appears, press immediately. NOTICE: The Dell Diagnostics works only on . When to Use the Dell Diagnostics If you experience a problem with your computer,... down the computer. 2 If the computer is recommended that no diagnostics utility partition has been found, run the Dell Diagnostics before you see the Microsoft Windows desktop. NOTE: If you wait too long and the operating system logo appears, continue to an electrical outlet....
Quick Reference Guide
Page 32
to continue to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. Starting the Dell Diagnostics From the Optional Drivers and Utilities Disc 1 Insert the Drivers and Utilities disc. 2 Shut down the error code(s) and contact Dell (see the Windows desktop. On the next start-up, the computer boots according to the devices specified...
to continue to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. Starting the Dell Diagnostics From the Optional Drivers and Utilities Disc 1 Insert the Drivers and Utilities disc. 2 Shut down the error code(s) and contact Dell (see the Windows desktop. On the next start-up, the computer boots according to the devices specified...
Quick Reference Guide
Page 35
... D Dell Diagnostics, 30 Dell support site, 8 diagnostics Dell, 30 documentation End User License Agreement, 6 ergonomics, 6 online, 8 Product Information Guide, 6 regulatory, 6 safety, 6 documentation (continued) User's Guide, 6 warranty, 6 Drivers and Utilities disc Dell Diagnostics, 30 E End User License Agreement, 6 ergonomics information, 6 H hardware Dell Diagnostics, 30 hibernate mode, 25 I installing parts turning off your computer, 16 L labels Microsoft Windows, 7 Service...
... D Dell Diagnostics, 30 Dell support site, 8 diagnostics Dell, 30 documentation End User License Agreement, 6 ergonomics, 6 online, 8 Product Information Guide, 6 regulatory, 6 safety, 6 documentation (continued) User's Guide, 6 warranty, 6 Drivers and Utilities disc Dell Diagnostics, 30 E End User License Agreement, 6 ergonomics information, 6 H hardware Dell Diagnostics, 30 hibernate mode, 25 I installing parts turning off your computer, 16 L labels Microsoft Windows, 7 Service...
Quick Reference Guide
Page 36
...disc, 10 P power hibernate mode, 25 standby mode, 24 problems blue screen, 30 computer crashes, 29-30 computer stops responding, 29 Dell Diagnostics, 30 general, 29 program crashes, 29 program stops responding, 29 software, 29-30 Product Information Guide, 6 Q QuickSet Help,...problems, 29-30 standby mode about, 24 Starting the Dell Diagnostics From the Drivers and Utilities Disc, 32 Starting the Dell Diagnostics From Your Hard Drive, 31 support website, 8 T troubleshooting Dell Diagnostics, 30 U User's Guide, 6 W warranty information, 6 Windows 2000 hibernate mode, 25 standby mode, 24 36 Index
...disc, 10 P power hibernate mode, 25 standby mode, 24 problems blue screen, 30 computer crashes, 29-30 computer stops responding, 29 Dell Diagnostics, 30 general, 29 program crashes, 29 program stops responding, 29 software, 29-30 Product Information Guide, 6 Q QuickSet Help,...problems, 29-30 standby mode about, 24 Starting the Dell Diagnostics From the Drivers and Utilities Disc, 32 Starting the Dell Diagnostics From Your Hard Drive, 31 support website, 8 T troubleshooting Dell Diagnostics, 30 U User's Guide, 6 W warranty information, 6 Windows 2000 hibernate mode, 25 standby mode, 24 36 Index
User's Guide
Page 9
... 14 Reinstalling Software 127 Drivers 127 What Is a Driver 127 Identifying Drivers 127 Reinstalling Drivers and Utilities 128 Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista® Operating Systems 131 Restoring Your Operating System 131 Using Microsoft Windows System Restore . . . . 132 Using Dell™ PC Restore and Dell Factory Image Restore...
... 14 Reinstalling Software 127 Drivers 127 What Is a Driver 127 Identifying Drivers 127 Reinstalling Drivers and Utilities 128 Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista® Operating Systems 131 Restoring Your Operating System 131 Using Microsoft Windows System Restore . . . . 132 Using Dell™ PC Restore and Dell Factory Image Restore...
User's Guide
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To reinstall your operating system, use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer. Finding Information 19 After you ordered. The operating system is located on your computer (see "Restoring Your ... your operating system media varies according to the operating system you reinstall your operating system, use the Operating System media (see "Service Tag and Microsoft Windows License Label" on page 15).
To reinstall your operating system, use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer. Finding Information 19 After you ordered. The operating system is located on your computer (see "Restoring Your ... your operating system media varies according to the operating system you reinstall your operating system, use the Operating System media (see "Service Tag and Microsoft Windows License Label" on page 15).
User's Guide
Page 54
...and click Control Panel. 2 Under Appearance and Personalization, click Adjust screen resolution. 3 In the Display Settings window, under or pick a Control Panel icon, click Display. 4 In the Display Properties window, click the Settings tab. 5 Try different settings for Color quality and Screen resolution. If the video ...appears at the bottom of images on the screen by the display, the computer enters pan mode. NOTE: Use only the Dell-installed video drivers, which are designed to change the appearance of 54 Using the Display In pan mode, the entire video image cannot be ...
...and click Control Panel. 2 Under Appearance and Personalization, click Adjust screen resolution. 3 In the Display Settings window, under or pick a Control Panel icon, click Display. 4 In the Display Properties window, click the Settings tab. 5 Try different settings for Color quality and Screen resolution. If the video ...appears at the bottom of images on the screen by the display, the computer enters pan mode. NOTE: Use only the Dell-installed video drivers, which are designed to change the appearance of 54 Using the Display In pan mode, the entire video image cannot be ...
User's Guide
Page 77
... the CL Headphone option. 8 Click the arrows beside the Dynamic range compression option to the main menu screen. Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click Close. 6 Click OK...
... the CL Headphone option. 8 Click the arrows beside the Dynamic range compression option to the main menu screen. Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click Close. 6 Click OK...
User's Guide
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...stop the assessment and restart the computer, press ; If the Pre-boot System Assessment completes successfully, you see the Microsoft® Windows® desktop. When the DELL™ logo appears, press immediately. Press any key to continue. 5 Press any questions that appear. • If a failure ...test, press ; See the documentation that no diagnostics utility partition has been found, run the Dell Diagnostics from the boot menu and press . Select Diagnostics from the optional Drivers and Utilities CD. NOTE: If you wait too long and the operating system logo appears, ...
...stop the assessment and restart the computer, press ; If the Pre-boot System Assessment completes successfully, you see the Microsoft® Windows® desktop. When the DELL™ logo appears, press immediately. Press any key to continue. 5 Press any questions that appear. • If a failure ...test, press ; See the documentation that no diagnostics utility partition has been found, run the Dell Diagnostics from the boot menu and press . Select Diagnostics from the optional Drivers and Utilities CD. NOTE: If you wait too long and the operating system logo appears, ...
User's Guide
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...; Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar...your keyboard or moving your computer. A program is designed for information. • Ensure that the program is compatible with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on your computer. • Ensure that your computer meets the ...
...; Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar...your keyboard or moving your computer. A program is designed for information. • Ensure that the program is compatible with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on your computer. • Ensure that your computer meets the ...
User's Guide
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... this section, follow the safety instructions in the Product Information Guide. Ensure that the volume on reinstalling the printer driver. Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Scanners and Cameras. 2 If ... information. NOTE: If you begin any of the procedures in this section, follow the safety instructions in MP3 and other media players may override the Windows volume setting. RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See the scanner documentation for instructions. R E I N S T A L L T H E...
... this section, follow the safety instructions in the Product Information Guide. Ensure that the volume on reinstalling the printer driver. Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Scanners and Cameras. 2 If ... information. NOTE: If you begin any of the procedures in this section, follow the safety instructions in MP3 and other media players may override the Windows volume setting. RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See the scanner documentation for instructions. R E I N S T A L L T H E...
User's Guide
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..., or halogen lamps to move the cursor around, select an icon, and open it for interference. See "Drivers" on page 25). Shut down the computer. 2 Disconnect the mouse. 3 Turn on the computer. 4 At the Windows desktop, use the touch pad to check for damage, and firmly reconnect the cable. TO VERIFY THAT...
..., or halogen lamps to move the cursor around, select an icon, and open it for interference. See "Drivers" on page 25). Shut down the computer. 2 Disconnect the mouse. 3 Turn on the computer. 4 At the Windows desktop, use the touch pad to check for damage, and firmly reconnect the cable. TO VERIFY THAT...
User's Guide
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See "Reinstalling Drivers and Utilities" on the computer. C H E C K T H E B A T T E R Y - A D J U S T T H E P O W E R P R O P E R T I C A L O U T L E T - If the display is blank NOTE: For troubleshooting procedures, see "Dell Diagnostics" on page 123. If you are using a battery to your computer. TE S T T H E E L E ...T H E A C A D A P T E R - Connect the computer to verify that the system setup program lists the correct device for the keyword standby in Windows Help and Support (see "System Setup Program" on page 103). TE S T T H E M O U S E C O N T R O L L ...
See "Reinstalling Drivers and Utilities" on the computer. C H E C K T H E B A T T E R Y - A D J U S T T H E P O W E R P R O P E R T I C A L O U T L E T - If the display is blank NOTE: For troubleshooting procedures, see "Dell Diagnostics" on page 123. If you are using a battery to your computer. TE S T T H E E L E ...T H E A C A D A P T E R - Connect the computer to verify that the system setup program lists the correct device for the keyword standby in Windows Help and Support (see "System Setup Program" on page 103). TE S T T H E M O U S E C O N T R O L L ...
User's Guide
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..., if necessary, update the driver. Reinstalling Software 127 Dell ships your computer to install drivers if you experience a problem with your operating system. • Connect or install a new device. Identifying Drivers If you : • Upgrade your operating system. • Reinstall your Microsoft® Windows® operating system. All devices require a driver program. A driver is a program that only...
..., if necessary, update the driver. Reinstalling Software 127 Dell ships your computer to install drivers if you experience a problem with your operating system. • Connect or install a new device. Identifying Drivers If you : • Upgrade your operating system. • Reinstall your Microsoft® Windows® operating system. All devices require a driver program. A driver is a program that only...
User's Guide
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... right-click Computer. 2 Click Properties→ Device Manager. otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Windows Vista: 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. Scroll down the list to continue. If you are...
... right-click Computer. 2 Click Properties→ Device Manager. otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Windows Vista: 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. Scroll down the list to continue. If you are...
User's Guide
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...If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 131) to return your computer to display the CD/DVD contents, and then double-click the autorcd.exe file. The first time that you run the CD/DVD, it does not, start Windows Explorer, click ...your computer. 6 Click the link of a specific driver or utility to display information about the driver or utility that existed before you to complete the hardware scan 5 To detect other...
...If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 131) to return your computer to display the CD/DVD contents, and then double-click the autorcd.exe file. The first time that you run the CD/DVD, it does not, start Windows Explorer, click ...your computer. 6 Click the link of a specific driver or utility to display information about the driver or utility that existed before you to complete the hardware scan 5 To detect other...
User's Guide
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...8594; Hardware→ Device Manager. 2 Double-click the type of device for which you are installing the driver (for which you are an administrator on the driver information window to your hard drive as described in system setup (see "System Setup Program" on page 123) before ...read the readme file. If instructed to navigate to which you are installing the driver. 130 Reinstalling Software NOTE: The User Account Control window may appear. Manually Reinstalling Drivers NOTE: If you previously copied the driver files. 7 When the name of the device for example, Audio or Video...
...8594; Hardware→ Device Manager. 2 Double-click the type of device for which you are installing the driver (for which you are an administrator on the driver information window to your hard drive as described in system setup (see "System Setup Program" on page 123) before ...read the readme file. If instructed to navigate to which you are installing the driver. 130 Reinstalling Software NOTE: The User Account Control window may appear. Manually Reinstalling Drivers NOTE: If you previously copied the driver files. 7 When the name of the device for example, Audio or Video...
User's Guide
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... problem and click Next to follow the remaining troubleshooting steps. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to which you can restore your computer. Windows Vista: 1 Click the Windows Vista start button , and click Help and Support. 2 Type hardware troubleshooter in...
... problem and click Next to follow the remaining troubleshooting steps. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to which you can restore your computer. Windows Vista: 1 Click the Windows Vista start button , and click Help and Support. 2 Type hardware troubleshooter in...