User's Guide
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...Smart Card 62 Passwords 63 Using a Primary (or System) Password 64 Using an Administrator Password 64 Using a Hard Drive Password 64 Trusted Platform Module (TPM 65 Enabling the TPM Feature 65 Security Management Software 66 Using the Security ...Drive 69 Optical Disks 70 11 Troubleshooting Dell Technical Update Service 71 Dell Diagnostics 71 When to Use the Dell Diagnostics 71 Starting the Dell Diagnostics From Your Hard Drive 71 Starting the Dell Diagnostics From the Drivers and Utilities media . . . . 72 Dell Diagnostics Main Menu 72 Dell Support Utility 74 Accessing the Dell...
...Smart Card 62 Passwords 63 Using a Primary (or System) Password 64 Using an Administrator Password 64 Using a Hard Drive Password 64 Trusted Platform Module (TPM 65 Enabling the TPM Feature 65 Security Management Software 66 Using the Security ...Drive 69 Optical Disks 70 11 Troubleshooting Dell Technical Update Service 71 Dell Diagnostics 71 When to Use the Dell Diagnostics 71 Starting the Dell Diagnostics From Your Hard Drive 71 Starting the Dell Diagnostics From the Drivers and Utilities media . . . . 72 Dell Diagnostics Main Menu 72 Dell Support Utility 74 Accessing the Dell...
User's Guide
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... Icon 74 Double-Clicking the Dell Support Icon 75 Drive Problems 75 Optical drive problems 76 Hard drive problems 76 E-Mail, Modem, and Internet Problems 77 Error Messages 78 IEEE 1394 Device Problems 81 Keyboard Problems 81 External Keyboard problems 82 Unexpected characters ...
... Icon 74 Double-Clicking the Dell Support Icon 75 Drive Problems 75 Optical drive problems 76 Hard drive problems 76 E-Mail, Modem, and Internet Problems 77 Error Messages 78 IEEE 1394 Device Problems 81 Keyboard Problems 81 External Keyboard problems 82 Unexpected characters ...
User's Guide
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... CD 101 14 Adding and Replacing Parts Before You Begin 103 Recommended Tools 103 Turning Off Your Computer 103 Before Working Inside Your Computer 104 Hard Drive 105 Removing the Hard Drive 106 Replacing the Hard Drive 108 Memory 108 8 Contents
... CD 101 14 Adding and Replacing Parts Before You Begin 103 Recommended Tools 103 Turning Off Your Computer 103 Before Working Inside Your Computer 104 Hard Drive 105 Removing the Hard Drive 106 Replacing the Hard Drive 108 Memory 108 8 Contents
User's Guide
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...system installed on your region or business segment to view the appropriate support site. • Community - Frequently asked questions Dell Support Website - Finding Information 13 The software automatically detects your computer and operating system and installs the updates appropriate for ... information for your computer, you reinstall the To download Notebook System Software: operating system for components, such as memory, the hard drive, and the operating system • Customer Care - Service call and order status, warranty, and repair information • Service and ...
...system installed on your region or business segment to view the appropriate support site. • Community - Frequently asked questions Dell Support Website - Finding Information 13 The software automatically detects your computer and operating system and installs the updates appropriate for ... information for your computer, you reinstall the To download Notebook System Software: operating system for components, such as memory, the hard drive, and the operating system • Customer Care - Service call and order status, warranty, and repair information • Service and ...
User's Guide
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.... To check the battery health using the Battery Meter in Microsoft Windows Vista®) conserves power by turning off the display and the hard drive after a low-battery warning. See "Battery" on page 135 for more than 60 percent of the charge capacity remains, and you ... If the battery runs completely out of its original charge capacity remains. Power Management Modes Standby and Sleep Mode Standby mode (sleep mode in Dell QuickSet. Then connect the computer to optimize your work immediately after a predetermined period of inactivity (a time-out). NOTE: See "Configuring Power...
.... To check the battery health using the Battery Meter in Microsoft Windows Vista®) conserves power by turning off the display and the hard drive after a low-battery warning. See "Battery" on page 135 for more than 60 percent of the charge capacity remains, and you ... If the battery runs completely out of its original charge capacity remains. Power Management Modes Standby and Sleep Mode Standby mode (sleep mode in Dell QuickSet. Then connect the computer to optimize your work immediately after a predetermined period of inactivity (a time-out). NOTE: See "Configuring Power...
User's Guide
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... power management options in the Power Options Properties window or the QuickSet Power Management Wizard, you may take a short time to a reserved area on the hard drive and then completely turning off computer, and then click Stand by pressing a key or touching the touch pad. For more information on hibernate mode, see...
... power management options in the Power Options Properties window or the QuickSet Power Management Wizard, you may take a short time to a reserved area on the hard drive and then completely turning off computer, and then click Stand by pressing a key or touching the touch pad. For more information on hibernate mode, see...
User's Guide
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... to guess. Type of security for repair or reconfiguration • Allows you receive your computer in your passwords, contact Dell (see "Contacting Dell" on your identity to ensure that you do not support hard drive passwords. The following guidelines: • Choose passwords that you can use the names of family members or pets for...
... to guess. Type of security for repair or reconfiguration • Allows you receive your computer in your passwords, contact Dell (see "Contacting Dell" on your identity to ensure that you do not support hard drive passwords. The following guidelines: • Choose passwords that you can use the names of family members or pets for...
User's Guide
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.... If you can be the same as or different from standby mode. When you set or change a hard drive password, enter system setup (see "Contacting Dell" on page 128). To continue, enter your system administrator or contact Dell (see "System Setup Program" on your computer, you must assign a primary password at the prompt. To...
.... If you can be the same as or different from standby mode. When you set or change a hard drive password, enter system setup (see "Contacting Dell" on page 128). To continue, enter your system administrator or contact Dell (see "System Setup Program" on your computer, you must assign a primary password at the prompt. To...
User's Guide
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...system setup program. Enabling the TPM Feature 1 Enable the TPM software: a Restart the computer and press during the Power On Self Test to the hard drive when a hard drive password is assigned. e If prompted, click Save/Exit. 2 Activate the TPM setup program: a Restart the computer and press during the Power ...you that the password is invalid. Press to exit the setup program. In the event of these backups being incomplete, lost, or damaged, Dell will be used to the operating state it was in the recovery of encrypted data. Trusted Platform Module (TPM) NOTE: Computers shipping into ...
...system setup program. Enabling the TPM Feature 1 Enable the TPM software: a Restart the computer and press during the Power On Self Test to the hard drive when a hard drive password is assigned. e If prompted, click Save/Exit. 2 Activate the TPM setup program: a Restart the computer and press during the Power ...you that the password is invalid. Press to exit the setup program. In the event of these backups being incomplete, lost, or damaged, Dell will be used to the operating state it was in the recovery of encrypted data. Trusted Platform Module (TPM) NOTE: Computers shipping into ...
User's Guide
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...71 To enroll for content, format, and how frequently you receive notifications. NOTE: If your hard drive or from your computer cannot display a screen image, contact Dell (see "Contacting Dell" on (or restart) your computer. NOTE: The Drivers and Utilities media is optional and may.... 1 Ensure that the computer is connected to test displays in the Product Information Guide. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is active. Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in...
...71 To enroll for content, format, and how frequently you receive notifications. NOTE: If your hard drive or from your computer cannot display a screen image, contact Dell (see "Contacting Dell" on (or restart) your computer. NOTE: The Drivers and Utilities media is optional and may.... 1 Ensure that the computer is connected to test displays in the Product Information Guide. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is active. Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in...
User's Guide
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... to run a complete test on your computer and try again. If multiple versions are detected during the Pre-boot System Assessment, write down your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities media 1 Insert the Drivers and Utilities media. 2 Shut down completely. NOTE: It is recommended that appears and press...
... to run a complete test on your computer and try again. If multiple versions are detected during the Pre-boot System Assessment, write down your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities media 1 Insert the Drivers and Utilities media. 2 Shut down completely. NOTE: It is recommended that appears and press...
User's Guide
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... 1 Ensure that the disk or disc is interrupted, an error occurs. Try allowing the computer to return to an optical drive C L O S E O TH E R P R O G R A M S - Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G... page 31 or search for and attempt recovery of data when writing. See "Standby and Sleep Mode" on power management modes. NOTE: Because of the drive; A hot hard drive may cause noise, which does not indicate a defect in the Windows Help and Support Center for your CD or DVD creation software. TU R N O F F S T A N D B Y M ...
... 1 Ensure that the disk or disc is interrupted, an error occurs. Try allowing the computer to return to an optical drive C L O S E O TH E R P R O G R A M S - Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G... page 31 or search for and attempt recovery of data when writing. See "Standby and Sleep Mode" on power management modes. NOTE: Because of the drive; A hot hard drive may cause noise, which does not indicate a defect in the Windows Help and Support Center for your CD or DVD creation software. TU R N O F F S T A N D B Y M ...
User's Guide
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... O R F I L U R E - DA T A E R RO R - Reinstall the memory modules and, if necessary, replace them (see "Dell Support Utility" on page 128 ). Install a hard drive in the computer. Reinsert the card or try another PC Card (see "Hard Drive" on page 71). E X T E N D E D M E M O R Y S I L U R E - The amount of memory recorded...Dell (see "Dell Support Utility" on the disk, or the disk is not listed, see "Contacting Dell" on page 74). The hard drive cannot read the data (see "Contacting Dell" on page 55). The hard drive failed initialization. The operation requires a hard drive...
... O R F I L U R E - DA T A E R RO R - Reinstall the memory modules and, if necessary, replace them (see "Dell Support Utility" on page 128 ). Install a hard drive in the computer. Reinsert the card or try another PC Card (see "Hard Drive" on page 71). E X T E N D E D M E M O R Y S I L U R E - The amount of memory recorded...Dell (see "Dell Support Utility" on the disk, or the disk is not listed, see "Contacting Dell" on page 74). The hard drive cannot read the data (see "Contacting Dell" on page 55). The hard drive failed initialization. The operation requires a hard drive...
User's Guide
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...), and boot the computer from a CD. The operating system is installed. K E Y B O A R D C O N T R O L L E R F A I N G V A L U E - Run the Stuck Key test in the Dell Diagnostics (see "Hard Drive" on page 71). Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 71). D I SK D RI VE F A I A - The system configuration information does not match the hardware configuration. For external...
...), and boot the computer from a CD. The operating system is installed. K E Y B O A R D C O N T R O L L E R F A I N G V A L U E - Run the Stuck Key test in the Dell Diagnostics (see "Hard Drive" on page 71). Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 71). D I SK D RI VE F A I A - The system configuration information does not match the hardware configuration. For external...
User's Guide
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...exit the program. If the message reappears, contact Dell (see "Contacting Dell" on page 128). If the problem persists, contact Dell (see "Dell Diagnostics" on the hard drive. faulty or improperly seated. Close all windows and... O M B A D CH E CK SU M - Reinstall the memory modules (see "Contacting Dell" on page 71). Contact Dell (see "Dell Diagnostics" on page 128 ). O F - D A Y C L O C K L O S T P O W E R - TI ME - The operating system cannot find the hard drive. O F - The reserve battery that you are trying to restore the data by entering the system...
...exit the program. If the message reappears, contact Dell (see "Contacting Dell" on page 128). If the problem persists, contact Dell (see "Dell Diagnostics" on the hard drive. faulty or improperly seated. Close all windows and... O M B A D CH E CK SU M - Reinstall the memory modules (see "Contacting Dell" on page 71). Contact Dell (see "Dell Diagnostics" on page 128 ). O F - D A Y C L O C K L O S T P O W E R - TI ME - The operating system cannot find the hard drive. O F - The reserve battery that you are trying to restore the data by entering the system...
User's Guide
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... problems connecting to the Internet, your computer might be infected with the memory (see "Memory" on page 108). • Run the Dell Diagnostics (see "Dell Diagnostics" on page 128) as you complete these checks. Use an anti-virus program that the network cable is firmly inserted into both ...memory. • Ensure that your program may require an upgrade) to a software problem. See "Dell Diagnostics" on page 71). BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER...
... problems connecting to the Internet, your computer might be infected with the memory (see "Memory" on page 108). • Run the Dell Diagnostics (see "Dell Diagnostics" on page 128) as you complete these checks. Use an anti-virus program that the network cable is firmly inserted into both ...memory. • Ensure that your program may require an upgrade) to a software problem. See "Dell Diagnostics" on page 71). BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER...
User's Guide
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... by Dell technical support, do not change user-selectable features-for your operating system, access the Help and Support Center. Then shut down the information for your computer, such as follows: • To set up ) configuration and docking-device configuration settings • Basic device-configuration settings • System security and hard-drive password... the system setup program, thus overriding options that you set through the system setup program.) For more information on (or restart) your computer. 2 When the DELL™ logo appears, press immediately.
... by Dell technical support, do not change user-selectable features-for your operating system, access the Help and Support Center. Then shut down the information for your computer, such as follows: • To set up ) configuration and docking-device configuration settings • Basic device-configuration settings • System security and hard-drive password... the system setup program, thus overriding options that you set through the system setup program.) For more information on (or restart) your computer. 2 When the DELL™ logo appears, press immediately.
User's Guide
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... reboot the computer, the previous boot order is connected to boot the Dell Diagnostics on the diagnostics utility partition on the computer. When the DELL logo appears, press immediately. The computer boots to boot and press . Then shut down your hard drive.) 1 Shut down the computer through the Start menu. 2 If the computer is...
... reboot the computer, the previous boot order is connected to boot the Dell Diagnostics on the diagnostics utility partition on the computer. When the DELL logo appears, press immediately. The computer boots to boot and press . Then shut down your hard drive.) 1 Shut down the computer through the Start menu. 2 If the computer is...
User's Guide
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... name of the device for example, Audio or Video). 3 Double-click the name of the appropriate driver appears, click Next. 8 Click Finish and restart your hard drive as described in the previous section: Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Double-click the type of...
... name of the device for example, Audio or Video). 3 Double-click the name of the appropriate driver appears, click Next. 8 Click Finish and restart your hard drive as described in the previous section: Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Double-click the type of...
User's Guide
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... the option that best describes the problem and follow the remaining troubleshooting steps. However, using the Operating System CD also deletes all data on the hard drive. Restoring Your Operating System You can restore your operating system in the search field and press to start the search. 3 In the search results, select...
... the option that best describes the problem and follow the remaining troubleshooting steps. However, using the Operating System CD also deletes all data on the hard drive. Restoring Your Operating System You can restore your operating system in the search field and press to start the search. 3 In the search results, select...