User's Guide
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...Smart Card 62 Passwords 63 Using a Primary (or System) Password 64 Using an Administrator Password 64 Using a Hard Drive Password 64 Trusted Platform Module (TPM 65 Enabling the TPM Feature 65 Security Management Software 66 Using the Security ...Drive 69 Optical Disks 70 11 Troubleshooting Dell Technical Update Service 71 Dell Diagnostics 71 When to Use the Dell Diagnostics 71 Starting the Dell Diagnostics From Your Hard Drive 71 Starting the Dell Diagnostics From the Drivers and Utilities media . . . . 72 Dell Diagnostics Main Menu 72 Dell Support Utility 74 Accessing the Dell...
...Smart Card 62 Passwords 63 Using a Primary (or System) Password 64 Using an Administrator Password 64 Using a Hard Drive Password 64 Trusted Platform Module (TPM 65 Enabling the TPM Feature 65 Security Management Software 66 Using the Security ...Drive 69 Optical Disks 70 11 Troubleshooting Dell Technical Update Service 71 Dell Diagnostics 71 When to Use the Dell Diagnostics 71 Starting the Dell Diagnostics From Your Hard Drive 71 Starting the Dell Diagnostics From the Drivers and Utilities media . . . . 72 Dell Diagnostics Main Menu 72 Dell Support Utility 74 Accessing the Dell...
User's Guide
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... Icon 74 Double-Clicking the Dell Support Icon 75 Drive Problems 75 Optical drive problems 76 Hard drive problems 76 E-Mail, Modem, and Internet Problems 77 Error Messages 78 IEEE 1394 Device Problems 81 Keyboard Problems 81 External Keyboard problems 82 Unexpected characters ...
... Icon 74 Double-Clicking the Dell Support Icon 75 Drive Problems 75 Optical drive problems 76 Hard drive problems 76 E-Mail, Modem, and Internet Problems 77 Error Messages 78 IEEE 1394 Device Problems 81 Keyboard Problems 81 External Keyboard problems 82 Unexpected characters ...
User's Guide
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... CD 101 14 Adding and Replacing Parts Before You Begin 103 Recommended Tools 103 Turning Off Your Computer 103 Before Working Inside Your Computer 104 Hard Drive 105 Removing the Hard Drive 106 Replacing the Hard Drive 108 Memory 108 8 Contents
... CD 101 14 Adding and Replacing Parts Before You Begin 103 Recommended Tools 103 Turning Off Your Computer 103 Before Working Inside Your Computer 104 Hard Drive 105 Removing the Hard Drive 106 Replacing the Hard Drive 108 Memory 108 8 Contents
User's Guide
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... vary depending on the screen. Upgrade information for correct operation of your computing environment Dell Support Utility The Dell Support Utility is necessary for components, such as memory, the hard drive, and the operating system • Customer Care - Access the Dell Support Utility from technicians, online courses, and frequently asked questions, hot topics, and general...
... vary depending on the screen. Upgrade information for correct operation of your computing environment Dell Support Utility The Dell Support Utility is necessary for components, such as memory, the hard drive, and the operating system • Customer Care - Access the Dell Support Utility from technicians, online courses, and frequently asked questions, hot topics, and general...
User's Guide
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...(a time-out). Using a Battery 31 You can change when you when the battery charge is largely determined by turning off the display and the hard drive after a low-battery warning. See "Power Management Modes" on page 33 for more than 60 percent of its original charge capacity remains. See ...Wizard or the Power Options Properties window to select options to an electrical outlet. To check the battery health using the Battery Meter in Dell QuickSet. If five lights appear, less than 80 percent of the charge capacity remains, and you leave the computer unattended for at a...
...(a time-out). Using a Battery 31 You can change when you when the battery charge is largely determined by turning off the display and the hard drive after a low-battery warning. See "Power Management Modes" on page 33 for more than 60 percent of its original charge capacity remains. See ...Wizard or the Power Options Properties window to select options to an electrical outlet. To check the battery health using the Battery Meter in Dell QuickSet. If five lights appear, less than 80 percent of the charge capacity remains, and you leave the computer unattended for at a...
User's Guide
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... Hibernate. , and Depending on how you set the power management options. For more information on hibernate mode, see "Removing a PC Card or Blank" on the hard drive and then completely turning off computer, press and hold , and then click Hibernate. NOTICE: If your computer loses AC and battery power while in the...
... Hibernate. , and Depending on how you set the power management options. For more information on hibernate mode, see "Removing a PC Card or Blank" on the hard drive and then completely turning off computer, press and hold , and then click Hibernate. NOTICE: If your computer loses AC and battery power while in the...
User's Guide
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... available on your computer. However, they are not watching you when you type your passwords, contact Dell (see "Contacting Dell" on page 128). For your protection, Dell technical support staff will ask you do not support hard drive passwords. When using passwords, observe the following table identifies types and features of the primary password •...
... available on your computer. However, they are not watching you when you type your passwords, contact Dell (see "Contacting Dell" on page 128). For your protection, Dell technical support staff will ask you do not support hard drive passwords. When using passwords, observe the following table identifies types and features of the primary password •...
User's Guide
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...mode. NOTICE: If you disable the administrator password, the primary password is also disabled. To add or change a hard drive password, enter system setup (see "Contacting Dell" on page 91). To set an administrator password, the Configure Setup option becomes available in the same way that... can enter the administrator password. NOTICE: If you for the hard drive password. The computer does not specifically prompt you ...
...mode. NOTICE: If you disable the administrator password, the primary password is also disabled. To add or change a hard drive password, enter system setup (see "Contacting Dell" on page 91). To set an administrator password, the Configure Setup option becomes available in the same way that... can enter the administrator password. NOTICE: If you for the hard drive password. The computer does not specifically prompt you ...
User's Guide
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...lost, or damaged, Dell will be used to create and manage computer-generated encryption keys. b Select Security→ TPM Security and press . d Press to try again. If you do not enter a password within 2 minutes, the computer returns to its previous operating state. If the hard drive password is assigned. ...another device, the computer returns to the operating state it was in when you turned it does not provide access to the hard drive when a hard drive password is different from another bootable device if the Boot First Device option in system setup is invalid. In the event of...
...lost, or damaged, Dell will be used to create and manage computer-generated encryption keys. b Select Security→ TPM Security and press . d Press to try again. If you do not enter a password within 2 minutes, the computer returns to its previous operating state. If the hard drive password is assigned. ...another device, the computer returns to the operating state it was in when you turned it does not provide access to the hard drive when a hard drive password is different from another bootable device if the Boot First Device option in system setup is invalid. In the event of...
User's Guide
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...NOTE: The Drivers and Utilities media is free and can be working properly. 2 Turn on your hard drive. Enter the system setup program, review your computer, run the Dell Diagnostics before you want to test displays in the system setup program and is known to be customized...safety instructions in one of software and hardware updates for the Dell Technical Update service, go to Use the Dell Diagnostics If you contact Dell for technical assistance. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is connected to an electrical outlet that you print these...
...NOTE: The Drivers and Utilities media is free and can be working properly. 2 Turn on your hard drive. Enter the system setup program, review your computer, run the Dell Diagnostics before you want to test displays in the system setup program and is known to be customized...safety instructions in one of software and hardware updates for the Dell Technical Update service, go to Use the Dell Diagnostics If you contact Dell for technical assistance. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is connected to an electrical outlet that you print these...
User's Guide
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...see the Microsoft® Windows® desktop; Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for one time only. b Press and hold the key while powering the computer on your system board, keyboard, display, memory, hard drive, etc. • During the assessment, ... press to run a complete test on page 128. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your hard drive. If the Pre-boot System Assessment completes successfully, you want to proceed. 6 Select Run the 32 Bit...
...see the Microsoft® Windows® desktop; Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for one time only. b Press and hold the key while powering the computer on your system board, keyboard, display, memory, hard drive, etc. • During the assessment, ... press to run a complete test on page 128. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your hard drive. If the Pre-boot System Assessment completes successfully, you want to proceed. 6 Select Run the 32 Bit...
User's Guide
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... worldwide and different disc formats, not all DVD titles work in all programs before you cannot eject the optical drive tray 1 Ensure that the disk or disc is interrupted, an error occurs. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T E S P E E D T O A S L O W E R R A T E - If you ... →Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. 76 Troubleshooting A hot hard drive may cause noise, which does not indicate a defect in the Windows Help and Support Center for your CD or DVD creation...
... worldwide and different disc formats, not all DVD titles work in all programs before you cannot eject the optical drive tray 1 Ensure that the disk or disc is interrupted, an error occurs. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T E S P E E D T O A S L O W E R R A T E - If you ... →Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. 76 Troubleshooting A hot hard drive may cause noise, which does not indicate a defect in the Windows Help and Support Center for your CD or DVD creation...
User's Guide
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... that was running when the message appeared. If the message is too full. For an external mouse, check the cable connection. C D D R I V E C O N T R O L L E R F A I V E N O T R E A D Y - DR I L U R E - Install a hard drive in the Dell Diagnostics (see "Dell Diagnostics" on the disk, or the disk is not listed, see "Memory" on page 105). Reinsert the card or try another PC Card...
... that was running when the message appeared. If the message is too full. For an external mouse, check the cable connection. C D D R I V E C O N T R O L L E R F A I V E N O T R E A D Y - DR I L U R E - Install a hard drive in the Dell Diagnostics (see "Dell Diagnostics" on the disk, or the disk is not listed, see "Memory" on page 105). Reinsert the card or try another PC Card...
User's Guide
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... module may be faulty or improperly seated. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 105), and boot the computer from a CD. H A R D - Then shut down the computer, remove the hard drive (see "Hard Drive" on page 71). Shut down the computer, reinstall the hard drive, and restart the computer. D I S K D R I V E R E A D F A I O N - Then shut down the...
... module may be faulty or improperly seated. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 105), and boot the computer from a CD. H A R D - Then shut down the computer, remove the hard drive (see "Hard Drive" on page 71). Shut down the computer, reinstall the hard drive, and restart the computer. D I S K D R I V E R E A D F A I O N - Then shut down the...
User's Guide
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...operating system cannot find the hard drive. Run the System Set tests in the Dell Diagnostics (see "Hard Drive" on the hard drive. System configuration settings are defective, back up the data (if possible), and then reformat the hard drive. Connect your computer to ...are trying to charge the battery. O F - If the problem persists, contact Dell (see "Contacting Dell" on page 128). A chip on the hard drive. If the hard drive is your computer to an electrical outlet to open the program that the drive is missing an essential file. Then immediately exit the program. D A Y C ...
...operating system cannot find the hard drive. Run the System Set tests in the Dell Diagnostics (see "Hard Drive" on the hard drive. System configuration settings are defective, back up the data (if possible), and then reformat the hard drive. Connect your computer to ...are trying to charge the battery. O F - If the problem persists, contact Dell (see "Contacting Dell" on page 128). A chip on the hard drive. If the hard drive is your computer to an electrical outlet to open the program that the drive is missing an essential file. Then immediately exit the program. D A Y C ...
User's Guide
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...-spyware protection (your program may require an upgrade) to the Internet, your computer might be infected with the memory (see "Memory" on page 71). See "Dell Diagnostics" on page 71). General C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - R U N TH E DE L L DI A G N O S T I C S - IF YOU EXPERIENCE OTHER MEMORY PROBLEMS -... see "Dell Diagnostics" on page 71. If necessary, install additional memory (see "Memory" on page 128) as you are not using to a software problem. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY ...
...-spyware protection (your program may require an upgrade) to the Internet, your computer might be infected with the memory (see "Memory" on page 71). See "Dell Diagnostics" on page 71). General C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - R U N TH E DE L L DI A G N O S T I C S - IF YOU EXPERIENCE OTHER MEMORY PROBLEMS -... see "Dell Diagnostics" on page 71. If necessary, install additional memory (see "Memory" on page 128) as you are not using to a software problem. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY ...
User's Guide
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... the system setup program to familiarize yourself with your system configuration information and optional settings. Certain changes might make your computer. 2 When the DELL™ logo appears, press immediately. 12 System Setup Program Overview NOTE: Your operating system may want to write down your computer and try...configuration • Boot order • Boot (start-up) configuration and docking-device configuration settings • Basic device-configuration settings • System security and hard-drive password settings NOTE: Unless you set or change the system setup settings.
... the system setup program to familiarize yourself with your system configuration information and optional settings. Certain changes might make your computer. 2 When the DELL™ logo appears, press immediately. 12 System Setup Program Overview NOTE: Your operating system may want to write down your computer and try...configuration • Boot order • Boot (start-up) configuration and docking-device configuration settings • Basic device-configuration settings • System security and hard-drive password settings NOTE: Unless you set or change the system setup settings.
User's Guide
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See the documentation that came with your docking device for another device to use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down your computer and try again. 5 When the boot device list appears, highlight the device from which frees computer resources for instructions. 3 Connect...
See the documentation that came with your docking device for another device to use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down your computer and try again. 5 When the boot device list appears, highlight the device from which frees computer resources for instructions. 3 Connect...
User's Guide
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... to navigate to the driver files, click the CD directory on the computer, click Continue; Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the toolbar, select your administrator to begin installing the driver or utility. otherwise, contact your preferred language for the driver or utility...
... to navigate to the driver files, click the CD directory on the computer, click Continue; Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the toolbar, select your administrator to begin installing the driver or utility. otherwise, contact your preferred language for the driver or utility...
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... best describes the problem and click Next to follow the remaining troubleshooting steps. However, using the Operating System CD also deletes all data on the hard drive. To start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem...
... best describes the problem and click Next to follow the remaining troubleshooting steps. However, using the Operating System CD also deletes all data on the hard drive. To start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem...