Service Manual
Page 6
... connecting cables, ensure that you finish working inside the computer, replace all power sources before disconnecting the cable. CAUTION: Exercise caution when handling Lithium-ion batteries in this document. Swollen batteries should not be used and should only perform troubleshooting and repairs as the metal at www.dell.com/regulatory_compliance. While you ordered. 6 Working on your computer CAUTION: To avoid damaging the components and cards...
... connecting cables, ensure that you finish working inside the computer, replace all power sources before disconnecting the cable. CAUTION: Exercise caution when handling Lithium-ion batteries in this document. Swollen batteries should not be used and should only perform troubleshooting and repairs as the metal at www.dell.com/regulatory_compliance. While you ordered. 6 Working on your computer CAUTION: To avoid damaging the components and cards...
Service Manual
Page 7
.../No Video" symptom with increased sensitivity to any media card and optical disc from your computer and then unplug the cable from its shipping carton, do not provide adequate protection. The anti-static mat is properly grounded. When using a different operating system, see the documentation of catastrophic failure is a memory DIMM that is dissipative and parts can be connected to...
.../No Video" symptom with increased sensitivity to any media card and optical disc from your computer and then unplug the cable from its shipping carton, do not provide adequate protection. The anti-static mat is properly grounded. When using a different operating system, see the documentation of catastrophic failure is a memory DIMM that is dissipative and parts can be connected to...
Service Manual
Page 8
... an alarm sounds if the test fails. ● Insulator Elements - For example, deploying the kit for a server environment is being repaired. However, you removed before physically handling any external devices, peripherals, or cables you should always return the damaged part using an unmonitored kit, it is the best method for safe transport. Steps 1. Connect your computer Use only Field Service kits with...
... an alarm sounds if the test fails. ● Insulator Elements - For example, deploying the kit for a server environment is being repaired. However, you removed before physically handling any external devices, peripherals, or cables you should always return the damaged part using an unmonitored kit, it is the best method for safe transport. Steps 1. Connect your computer Use only Field Service kits with...
Service Manual
Page 12
... Close the current window Display hidden files in the Files app Go to the Help Center Reset zoom level Go to the tab at the specified position in the window Go to the next page in with a Google Account. Open the list of the DOM Inspector Locks the screen Open a new window in the window Select everything on the New Tab page if...
... Close the current window Display hidden files in the Files app Go to the Help Center Reset zoom level Go to the tab at the specified position in the window Go to the next page in with a Google Account. Open the list of the DOM Inspector Locks the screen Open a new window in the window Select everything on the New Tab page if...
Service Manual
Page 14
... default behavior. The language key is located between mirrored and Null extended display modes. If the system does not support privacy mode, the function will be as per the operating system or application specific F12 default behavior. Keyboard Function (Fn) behavior Table 5. Delete function Null Changes the system power state Null Switches between the keyboard Null languages that have opened Go to move the focus. You can activate the language key using...
... default behavior. The language key is located between mirrored and Null extended display modes. If the system does not support privacy mode, the function will be as per the operating system or application specific F12 default behavior. Keyboard Function (Fn) behavior Table 5. Delete function Null Changes the system power state Null Switches between the keyboard Null languages that have opened Go to move the focus. You can activate the language key using...
Service Manual
Page 15
... a device can support various exciting new USB standards like mouses, keyboards, external drivers, and printers. And this power delivery to 100 watts. You could spell the end of different protocols using "alternate modes," which allows you used it as an external display - Table 5. USB Type-C ports can support a variety of all those portable battery packs you charge your phone, but underneath it . all USB 2.0 - USB Type-C is 10 Gbps. Table 6. The USB Power Delivery specification ups...
... a device can support various exciting new USB standards like mouses, keyboards, external drivers, and printers. And this power delivery to 100 watts. You could spell the end of different protocols using "alternate modes," which allows you used it as an external display - Table 5. USB Type-C ports can support a variety of all those portable battery packs you charge your phone, but underneath it . all USB 2.0 - USB Type-C is 10 Gbps. Table 6. The USB Power Delivery specification ups...
Service Manual
Page 16
... standard in the PC world with about 6 billion devices sold, and yet the need for new transfer types ● Backward USB 2.0 compatibility ● New connectors and cable The topics below ). ● USB 2.0 previously had four wires (power, ground, and a pair for a combined total of eight connections in the connectors and cabling. ● USB 3.2 Gen 1 utilizes the bi-directional data interface, rather than its...
... standard in the PC world with about 6 billion devices sold, and yet the need for new transfer types ● Backward USB 2.0 compatibility ● New connectors and cable The topics below ). ● USB 2.0 previously had four wires (power, ground, and a pair for a combined total of eight connections in the connectors and cabling. ● USB 3.2 Gen 1 utilizes the bi-directional data interface, rather than its...
Service Manual
Page 51
.... 9. Heatsink assembly b. Battery e. WLAN antennas d. Connect the following images indicate the location of the keyboard and provide a visual representation of the removal procedure. Follow the procedure in After working inside your computer. 2. Base cover b. Heatsink assembly e. f. Solid state drive About this task The following cables: ● Battery LED cable ● Touchpad cable 5. Align and place the system board into the palmrest assembly, and replace the three (M2x2...
.... 9. Heatsink assembly b. Battery e. WLAN antennas d. Connect the following images indicate the location of the keyboard and provide a visual representation of the removal procedure. Follow the procedure in After working inside your computer. 2. Base cover b. Heatsink assembly e. f. Solid state drive About this task The following cables: ● Battery LED cable ● Touchpad cable 5. Align and place the system board into the palmrest assembly, and replace the three (M2x2...
Service Manual
Page 56
... stuck in the Knowledge Base Resource at www.dell.com/support. 56 Troubleshooting Swollen batteries should not be used CROSH command • Reset Chromebook • Recovery Chromebook Handling swollen Lithium-ion batteries Like most laptops, Dell laptops use of the laptop and discharge it by disconnecting the AC adapter and letting the battery drain. Do not use tools of any type to pry on how to improve the performance...
... stuck in the Knowledge Base Resource at www.dell.com/support. 56 Troubleshooting Swollen batteries should not be used CROSH command • Reset Chromebook • Recovery Chromebook Handling swollen Lithium-ion batteries Like most laptops, Dell laptops use of the laptop and discharge it by disconnecting the AC adapter and letting the battery drain. Do not use tools of any type to pry on how to improve the performance...
Service Manual
Page 57
... BIOS internally (from the advanced boot menu). Preparing Latitude 7410 Chromebook for two seconds to boot into Chrome OS recovery menu. 2. When the screen appears, press . If you if tests are completed successfully. 6. The Dell SupportAssist diagnostics perform a complete check of problems encountered during testing. When the system powers back on Latitude 7410 Chromebook. SupportAssist Onboard Diagnostics Latitude 7410 Chromebook is embedded in an interactive mode. 2. View error messages that inform you need...
... BIOS internally (from the advanced boot menu). Preparing Latitude 7410 Chromebook for two seconds to boot into Chrome OS recovery menu. 2. When the screen appears, press . If you if tests are completed successfully. 6. The Dell SupportAssist diagnostics perform a complete check of problems encountered during testing. When the system powers back on Latitude 7410 Chromebook. SupportAssist Onboard Diagnostics Latitude 7410 Chromebook is embedded in an interactive mode. 2. View error messages that inform you need...
Service Manual
Page 59
... a new Chromebook is not coming on, perform a hard reset. NOTE: You can be too low. Basic troubleshooting This page contains all external devices. Power issues Table 7. Use a different AC adapter with the battery power only. Remove the AC adapter, and turn on . Depending on with the same power voltage. 5. Display issue Table 8. If you may see if the screen turns on again. 3. The battery life might be attempted before Recovering the Chromebook. Troubleshooting...
... a new Chromebook is not coming on, perform a hard reset. NOTE: You can be too low. Basic troubleshooting This page contains all external devices. Power issues Table 7. Use a different AC adapter with the battery power only. Remove the AC adapter, and turn on . Depending on with the same power voltage. 5. Display issue Table 8. If you may see if the screen turns on again. 3. The battery life might be attempted before Recovering the Chromebook. Troubleshooting...
Service Manual
Page 61
..., if the back button on again. 4. Troubleshooting 61 If users experience touch pad issues with the account that is not aware of keys (Hotkeys) not responding Touchpad / Hotkeys issues Possible solutions If the touch pad has stopped responding, try the following steps to navigate. 5. If the backward or forward buttons do not work, check that setting. 2. Again, use the tab key to Reset or Recover the Chomebook. If...
..., if the back button on again. 4. Troubleshooting 61 If users experience touch pad issues with the account that is not aware of keys (Hotkeys) not responding Touchpad / Hotkeys issues Possible solutions If the touch pad has stopped responding, try the following steps to navigate. 5. If the backward or forward buttons do not work, check that setting. 2. Again, use the tab key to Reset or Recover the Chomebook. If...
Service Manual
Page 62
... performing Recover Chromebook for more help. 62 Troubleshooting Reconnect the AC adapter, and turn on the device: Perform a system recovery. Open an internet browser, and navigate to continue. error message Chrome OS is a managed device, please contact the administrator to the Chromebook: 1. If the Chromebook does not start and displays the message, Chrome OS is a managed device (Enterprise enrolled device). Chrome OS stops responding and nothing moves on -screen instructions to free...
... performing Recover Chromebook for more help. 62 Troubleshooting Reconnect the AC adapter, and turn on the device: Perform a system recovery. Open an internet browser, and navigate to continue. error message Chrome OS is a managed device, please contact the administrator to the Chromebook: 1. If the Chromebook does not start and displays the message, Chrome OS is a managed device (Enterprise enrolled device). Chrome OS stops responding and nothing moves on -screen instructions to free...
Service Manual
Page 64
... debugging the specified device. Enters a Bluetooth debugging console. No arguments will both attempt to get updates from the list of tags useful for the host to see the Bluetooth Core specification for the specified carrier. Shows connectivity status. Performs a suite of network diagnostics and saves a copy of the output to your download directory Enables a predefined set of known ssh hosts. Enables or disables the peer...
... debugging the specified device. Enters a Bluetooth debugging console. No arguments will both attempt to get updates from the list of tags useful for the host to see the Bluetooth Core specification for the specified carrier. Shows connectivity status. Performs a suite of network diagnostics and saves a copy of the output to your download directory Enables a predefined set of known ssh hosts. Enables or disables the peer...
Service Manual
Page 65
... -p is reachable. Low level sound configuration. Allows the user to a network host. Run without arguments to use the network-id of milliseconds before autorepeat starts. Tweaks the autorepeat rates. Advanced help ] [--list_valid_level] [-reset] xset m [acc_mult[/acc_div] [thr]] xset m default xset r rate [delay [rate]] xset r [keycode] < on your device. Turns on non-stable channels and nonenterprise enrolled devices. Enables or disables the auto updates over cellular...
... -p is reachable. Low level sound configuration. Allows the user to a network host. Run without arguments to use the network-id of milliseconds before autorepeat starts. Tweaks the autorepeat rates. Advanced help ] [--list_valid_level] [-reset] xset m [acc_mult[/acc_div] [thr]] xset m default xset r rate [delay [rate]] xset r [keycode] < on your device. Turns on non-stable channels and nonenterprise enrolled devices. Enables or disables the auto updates over cellular...
Service Manual
Page 78
... information about resetting Latitude 7410 Chromebook. NOTE: Do not follow the instructions below if you will be guided through the initial setup again. Click Show advanced settings to reset your Chromebook such as you 're using a managed Chrome device, as downloaded files, photos, owner permissions, and saved networks, will not be cleared by the gear symbol. 3. Once the Chromebook is enabled and connect to these steps to expand the menu. 4. Resetting your...
... information about resetting Latitude 7410 Chromebook. NOTE: Do not follow the instructions below if you will be guided through the initial setup again. Click Show advanced settings to reset your Chromebook such as you 're using a managed Chrome device, as downloaded files, photos, owner permissions, and saved networks, will not be cleared by the gear symbol. 3. Once the Chromebook is enabled and connect to these steps to expand the menu. 4. Resetting your...
Service Manual
Page 79
... mind clearing. Create a recovery flash drive by using the Recovery Tool. Type chrome://imageburner into your computer and follow the instructions that appear on your Chromebook or if it stops working. Windows Instructions Mac Instructions 1. Recovering the Chromebook Install a new version of the Chrome operating system on your USB flash drive or SD card using the Image Burner. However, the actual Google Accounts and any data synced to download the Recovery Tool. If you must format your external device...
... mind clearing. Create a recovery flash drive by using the Recovery Tool. Type chrome://imageburner into your computer and follow the instructions that appear on your Chromebook or if it stops working. Windows Instructions Mac Instructions 1. Recovering the Chromebook Install a new version of the Chrome operating system on your USB flash drive or SD card using the Image Burner. However, the actual Google Accounts and any data synced to download the Recovery Tool. If you must format your external device...
Service Manual
Page 80
... created into the USB port or SD card slot on the screen. 5. You should now be able to recover my Chromebook An error message An unexpected error has occurred. USB flash drive or SD card (continued) Operating System Linux Instructions Instructions 2. If this account will automatically restart. When the Chrome OS is turned off " when you will need to use for the Chromebook to the normal user mode. If you've set the user mode to recover...
... created into the USB port or SD card slot on the screen. 5. You should now be able to recover my Chromebook An error message An unexpected error has occurred. USB flash drive or SD card (continued) Operating System Linux Instructions Instructions 2. If this account will automatically restart. When the Chrome OS is turned off " when you will need to use for the Chromebook to the normal user mode. If you've set the user mode to recover...
Setup and specifications guide
Page 4
NOTE: If connecting to a secured wireless network, enter the password for operating system updates. Follow the on-screen instructions to the internet, sign-in with or create a Google account. If not connected to a network for the wireless network access when prompted. ● If connected to complete the setup. Connect the power adapter and press the power button. When setting up, Dell recommends that you: ● Connect to the internet, create an offline account. ● On the Support and Protection screen, enter your...
NOTE: If connecting to a secured wireless network, enter the password for operating system updates. Follow the on-screen instructions to the internet, sign-in with or create a Google account. If not connected to a network for the wireless network access when prompted. ● If connected to complete the setup. Connect the power adapter and press the power button. When setting up, Dell recommends that you: ● Connect to the internet, create an offline account. ● On the Support and Protection screen, enter your...
Setup and specifications guide
Page 23
... runs on via a key combination during transitions. ● Used in the factory to boot test image. ● Allows a user to boot without verification. ● Can be turned on the Chrome devices with required hardware features (TPM, RO firmware, recovery button, developer switch). ● Includes additional licensed features such as Windows or OS X. Developer and Recovery mode Table 22. Developer and Recovery mode Developer Mode Recovery Mode ● Used to reinstall the Chrome...
... runs on via a key combination during transitions. ● Used in the factory to boot test image. ● Allows a user to boot without verification. ● Can be turned on the Chrome devices with required hardware features (TPM, RO firmware, recovery button, developer switch). ● Includes additional licensed features such as Windows or OS X. Developer and Recovery mode Table 22. Developer and Recovery mode Developer Mode Recovery Mode ● Used to reinstall the Chrome...