Owners Manual
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......87 Wireless screen options...87 Maintenance screen options...87 6 Software...89 Operating system configurations...89 Downloading drivers...89 Chipset driver...89 Serial IO driver...90 Graphics controller driver...90 USB drivers...90 Network drivers...91 Realtek Audio...91 Serial ATA drivers...91 Security drivers...92 7 Troubleshooting...93 Enhanced Pre-Boot System Assessment ePSA diagnostics 93 Running the ePSA Diagnostics...
......87 Wireless screen options...87 Maintenance screen options...87 6 Software...89 Operating system configurations...89 Downloading drivers...89 Chipset driver...89 Serial IO driver...90 Graphics controller driver...90 USB drivers...90 Network drivers...91 Realtek Audio...91 Serial ATA drivers...91 Security drivers...92 7 Troubleshooting...93 Enhanced Pre-Boot System Assessment ePSA diagnostics 93 Running the ePSA Diagnostics...
Owners Manual
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...Dell.com/support. 3 Click Product Support, enter the Service Tag of your notebook, and then click Submit. Chipset driver The chipset driver helps the system identify the components and install necessary drivers accurately. Many of them may exist by default. • Intel HID Event Filter Driver • Intel Dynamic Platform and Thermal Framework Driver...6 Scroll down the page and select the driver to install. 7 Click Download File to download the driver for your system. The unknown devices disappear once you install the chipset driver. 6 Software This chapter details the supported ...
...Dell.com/support. 3 Click Product Support, enter the Service Tag of your notebook, and then click Submit. Chipset driver The chipset driver helps the system identify the components and install necessary drivers accurately. Many of them may exist by default. • Intel HID Event Filter Driver • Intel Dynamic Platform and Thermal Framework Driver...6 Scroll down the page and select the driver to install. 7 Click Download File to download the driver for your system. The unknown devices disappear once you install the chipset driver. 6 Software This chapter details the supported ...
Re-imaging Guide for Microsoft Windows
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..............13 1 Intel chipset device software 13 Downloading and installing the chipset driver 13 2 Critical Microsoft Quick Fix Engineering (QFE) updates 14 3 Media-card reader driver 14 Downloading and installing the media-card reader driver 14 4 Intel Rapid Storage Technology (IRST 15 Downloading and installing the IRST driver 15 5 Graphics 16 Downloading and installing the Dell graphics driver 16 6 Audio 16 3
..............13 1 Intel chipset device software 13 Downloading and installing the chipset driver 13 2 Critical Microsoft Quick Fix Engineering (QFE) updates 14 3 Media-card reader driver 14 Downloading and installing the media-card reader driver 14 4 Intel Rapid Storage Technology (IRST 15 Downloading and installing the IRST driver 15 5 Graphics 16 Downloading and installing the Dell graphics driver 16 6 Audio 16 3
Re-imaging Guide for Microsoft Windows
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Downloading and installing the Dell audio driver 16 7 Dell ControlVault2 Driver and Firmware 17 IR Camera Driver 17 8 Dell Power Manager Service (DPM 18 Downloading and installing the DPM 18 9 Wireless Local Network (WLAN) drivers and applications 19 Downloading and installing the Wi-Fi driver 19 10 DELL Dock Station WD15 20 11 DELL Thunderbolt Dock Station TB16 21 .NET Framework 22 Getting help and contacting Dell 23 Self-help resources 23 Contacting Dell 24 4
Downloading and installing the Dell audio driver 16 7 Dell ControlVault2 Driver and Firmware 17 IR Camera Driver 17 8 Dell Power Manager Service (DPM 18 Downloading and installing the DPM 18 9 Wireless Local Network (WLAN) drivers and applications 19 Downloading and installing the Wi-Fi driver 19 10 DELL Dock Station WD15 20 11 DELL Thunderbolt Dock Station TB16 21 .NET Framework 22 Getting help and contacting Dell 23 Self-help resources 23 Contacting Dell 24 4
Re-imaging Guide for Microsoft Windows
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...and Recovery application or other factory-reset methods. This ensures that you have the latest device drivers installed on the Dell driver downloads page before assessing the need to the following improvements: • Increase system performance •... computer with an update. 5 Installing device drivers from the Dell Drivers & Downloads website. Updating drivers unnecessarily may lead to continue with malicious software. Installation overview NOTE: Dell recommends that you download and install the device drivers from a non-Dell website can cause system performance issues, corrupt...
...and Recovery application or other factory-reset methods. This ensures that you have the latest device drivers installed on the Dell driver downloads page before assessing the need to the following improvements: • Increase system performance •... computer with an update. 5 Installing device drivers from the Dell Drivers & Downloads website. Updating drivers unnecessarily may lead to continue with malicious software. Installation overview NOTE: Dell recommends that you download and install the device drivers from a non-Dell website can cause system performance issues, corrupt...
Re-imaging Guide for Microsoft Windows
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...the latest BIOS update results in the BIOS setup program for your computer. 8 After the download is complete, navigate to factory settings. To flash the BIOS: 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of the BIOS for it ...Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it to be deployed on your computer. 6 Scroll down the page and expand BIOS. 7 Click Download to download the latest version of your computer being unable to boot, a BIOS reset is necessary....
...the latest BIOS update results in the BIOS setup program for your computer. 8 After the download is complete, navigate to factory settings. To flash the BIOS: 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of the BIOS for it ...Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it to be deployed on your computer. 6 Scroll down the page and expand BIOS. 7 Click Download to download the latest version of your computer being unable to boot, a BIOS reset is necessary....
Re-imaging Guide for Microsoft Windows
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... to adjust hardware settings. The Windows reinstallation includes drivers for your Dell computer from the Dell Download Center. Dell recommends that you download the device drivers for most devices, but device-specific drivers may have the Service Tag, use the auto-detect feature or manually browse for your Dell computer from Drivers & Downloads. Devices such as video and sound cards require...
... to adjust hardware settings. The Windows reinstallation includes drivers for your Dell computer from the Dell Download Center. Dell recommends that you download the device drivers for most devices, but device-specific drivers may have the Service Tag, use the auto-detect feature or manually browse for your Dell computer from Drivers & Downloads. Devices such as video and sound cards require...
Re-imaging Guide for Microsoft Windows
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... streaming, users can install webcam software available from third-party providers. Downloading and installing these chipset drivers 1 Turn on Dell's support site www.dell.com/support. For more information, see the Dell knowledge-base article SLN148687 at www.dell.com/support.com. These Intel chipset drivers are encountering any issues with a specific device. In some scenarios, you...
... streaming, users can install webcam software available from third-party providers. Downloading and installing these chipset drivers 1 Turn on Dell's support site www.dell.com/support. For more information, see the Dell knowledge-base article SLN148687 at www.dell.com/support.com. These Intel chipset drivers are encountering any issues with a specific device. In some scenarios, you...
Re-imaging Guide for Microsoft Windows
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..., use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads 5 Scroll down the page and select Chipset in Category 6 Click Download to download chipset drivers for download on the Dell support site. NOTE: If you saved the chipset driver files. 8 Double-click the chipset driver files icon and follow the instructions on the screen.
..., use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads 5 Scroll down the page and select Chipset in Category 6 Click Download to download chipset drivers for download on the Dell support site. NOTE: If you saved the chipset driver files. 8 Double-click the chipset driver files icon and follow the instructions on the screen.
Re-imaging Guide for Microsoft Windows
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... RAID capabilities for your computer model. 15 NOTE: The following conditions must be met before you can install IRST on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of a hard drive failure. If your computer does not have a RAID ICH you cannot install IRST... I/O controller hub (ICH). NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads 5 Scroll down the page and select Chipset in the event of your computer, and then click Submit.
... RAID capabilities for your computer model. 15 NOTE: The following conditions must be met before you can install IRST on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of a hard drive failure. If your computer does not have a RAID ICH you cannot install IRST... I/O controller hub (ICH). NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads 5 Scroll down the page and select Chipset in the event of your computer, and then click Submit.
Re-imaging Guide for Microsoft Windows
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... The Windows operating system includes the VGA graphics driver only. Downloading and installing the Dell graphics driver 1 Turn on the Dell support site. 16 4 Click Drivers & downloads. 5 Scroll down the page and select Video in Category. 6 Click Download to the folder where you saved the IRST driver file. 8 Double-click the driver file icon and follow the instructions on the...
... The Windows operating system includes the VGA graphics driver only. Downloading and installing the Dell graphics driver 1 Turn on the Dell support site. 16 4 Click Drivers & downloads. 5 Scroll down the page and select Video in Category. 6 Click Download to the folder where you saved the IRST driver file. 8 Double-click the driver file icon and follow the instructions on the...
Re-imaging Guide for Microsoft Windows
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... browse for your computer model. 4 Click Drivers & downloads. 5 Scroll down the page and select Audio in Category 6 Click Download to download the software package for your computer. 7 After the download is complete, navigate to www.dell.com/support. 3 Click Product support, enter... your computer model. 4 Click Drivers & downloads. 5 Scroll down the page and select Security in Category. 6 Click Download to download the audio driver for your computer. 7 After the download is available on the Dell support site. Downloading and installing the Dell audio driver 1 Turn on your computer. ...
... browse for your computer model. 4 Click Drivers & downloads. 5 Scroll down the page and select Audio in Category 6 Click Download to download the software package for your computer. 7 After the download is complete, navigate to www.dell.com/support. 3 Click Product support, enter... your computer model. 4 Click Drivers & downloads. 5 Scroll down the page and select Security in Category. 6 Click Download to download the audio driver for your computer. 7 After the download is available on the Dell support site. Downloading and installing the Dell audio driver 1 Turn on your computer. ...
Re-imaging Guide for Microsoft Windows
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...use the auto-detect feature or manually browse for Dell computers. 7.2 IR Camera Driver IR Camera driver enable all advanced Camera features in Category. 6 Click Download to download the software package for your computer. 7 After the download is complete, navigate to the folder where you ... day, even when the computer is available on the screen. 8 Dell Power Manager Service (DPM) DPM is a Dell-developed application providing simplified and efficient power management capabilities for your computer model. 4 Click Drivers & downloads. 5 Scroll down the page and select Mouse, keyboard & Input ...
...use the auto-detect feature or manually browse for Dell computers. 7.2 IR Camera Driver IR Camera driver enable all advanced Camera features in Category. 6 Click Download to download the software package for your computer. 7 After the download is complete, navigate to the folder where you ... day, even when the computer is available on the screen. 8 Dell Power Manager Service (DPM) DPM is a Dell-developed application providing simplified and efficient power management capabilities for your computer model. 4 Click Drivers & downloads. 5 Scroll down the page and select Mouse, keyboard & Input ...
Re-imaging Guide for Microsoft Windows
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... your computer, and then click Submit. Downloading and installing the DPM 1 Turn on your computer. 7 After the download is complete, navigate to the folder where you do not provide native device driver support for WLAN controllers on Dell computers. WLAN applications, which provide 19 ...-detect feature or manually browse for your computer model. 4 Click Drivers & downloads. 5 Scroll down the page and select System Management in Category. 6 Click Download to download the DPM application for your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of...
... your computer, and then click Submit. Downloading and installing the DPM 1 Turn on your computer. 7 After the download is complete, navigate to the folder where you do not provide native device driver support for WLAN controllers on Dell computers. WLAN applications, which provide 19 ...-detect feature or manually browse for your computer model. 4 Click Drivers & downloads. 5 Scroll down the page and select System Management in Category. 6 Click Download to download the DPM application for your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of...
Re-imaging Guide for Microsoft Windows
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... you saved the Wi- additional features including enterprise authentication enhancements can also be installed from the Dell support site. NOTE: For Wireless Wide Area Network (WWAN) Drivers. Connecting the computer to your computer using a USB Type-C cable interface. NOTE: If you... for your computer, and then click Submit. Downloading and installing the Wi-Fi driver 1 Turn on the screen. Please select Modem/Communications in Category. 6 Click Download to download the Wi-Fi driver for your computer model. 4 Click Drivers & downloads. 5 Scroll down the page and select Network...
... you saved the Wi- additional features including enterprise authentication enhancements can also be installed from the Dell support site. NOTE: For Wireless Wide Area Network (WWAN) Drivers. Connecting the computer to your computer using a USB Type-C cable interface. NOTE: If you... for your computer, and then click Submit. Downloading and installing the Wi-Fi driver 1 Turn on the screen. Please select Modem/Communications in Category. 6 Click Download to download the Wi-Fi driver for your computer model. 4 Click Drivers & downloads. 5 Scroll down the page and select Network...