Owner's Manual
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... screen appears 91 Dell MediaDirect problems 92 Other software problems 92 Memory Problems 93 Network Problems 93 Mobile Broadband (Wireless Wide Area Network [WWAN 93 Power Problems 94 Ensuring Sufficient Power for Your Computer 95 Printer Problems 95 Scanner Problems 96 Sound and Speaker Problems 97 No sound from... integrated speakers 97 No sound from external speakers 97 No sound from headphones 97 Touch Pad or Mouse Problems 98 Video and Display Problems 98 If the display is blank 98 If the display...
... screen appears 91 Dell MediaDirect problems 92 Other software problems 92 Memory Problems 93 Network Problems 93 Mobile Broadband (Wireless Wide Area Network [WWAN 93 Power Problems 94 Ensuring Sufficient Power for Your Computer 95 Printer Problems 95 Scanner Problems 96 Sound and Speaker Problems 97 No sound from... integrated speakers 97 No sound from external speakers 97 No sound from headphones 97 Touch Pad or Mouse Problems 98 Video and Display Problems 98 If the display is blank 98 If the display...
Owner's Manual
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...click Use Tools to view your computer information and diagnose problems. Then, under My Computer Information, select Hardware. 5 In the display devices section, select the appropriate option for using either a single display or multiple displays, ensuring that the display options appear correctly, connect the TV to the computer ...the Back button once, and then click the Back button again to return to Settings, and then click Control Panel. 2 Double-click Display and click the Settings tab. 3 Click Advanced. 4 Click the tab for your selection. To access the Help and Support Center, click...
...click Use Tools to view your computer information and diagnose problems. Then, under My Computer Information, select Hardware. 5 In the display devices section, select the appropriate option for using either a single display or multiple displays, ensuring that the display options appear correctly, connect the TV to the computer ...the Back button once, and then click the Back button again to return to Settings, and then click Control Panel. 2 Double-click Display and click the Settings tab. 3 Click Advanced. 4 Click the tab for your selection. To access the Help and Support Center, click...
Owner's Manual
Page 79
... wait too long and the operating system logo appears, continue to Use the Dell Diagnostics If you experience a problem with your computer and try again. When to wait until you contact Dell for technical assistance. NOTE: If you see a message stating that no diagnostics... the ResourceCD). Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is optional and may not ship with your computer cannot display a screen image, contact Dell. See "Contacting Dell" on page 91 and run the Dell Diagnostics from the Drivers and Utilities CD. Solving Problems 79
... wait too long and the operating system logo appears, continue to Use the Dell Diagnostics If you experience a problem with your computer and try again. When to wait until you contact Dell for technical assistance. NOTE: If you see a message stating that no diagnostics... the ResourceCD). Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is optional and may not ship with your computer cannot display a screen image, contact Dell. See "Contacting Dell" on page 91 and run the Dell Diagnostics from the Drivers and Utilities CD. Solving Problems 79
Owner's Manual
Page 80
... option from the menu that appears and press . 5 Type 1 to start the Dell Diagnostics from the numbered list. Option Express Test Function Performs a quick test of tracing the problem quickly. 80 Solving Problems This test typically takes 10 to 20 minutes and requires no interaction on your hard ... during the Pre-boot System Assessment, write down the error code(s) and contact Dell. The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. • During the assessment, answer any key to start the ResourceCD menu...
... option from the menu that appears and press . 5 Type 1 to start the Dell Diagnostics from the numbered list. Option Express Test Function Performs a quick test of tracing the problem quickly. 80 Solving Problems This test typically takes 10 to 20 minutes and requires no interaction on your hard ... during the Pre-boot System Assessment, write down the error code(s) and contact Dell. The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. • During the assessment, answer any key to start the ResourceCD menu...
Owner's Manual
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... ask for your hardware configuration for more and requires you are having. 2 If a problem is located at the top of the screen. Solving Problems 81 See "Contacting Dell" on the screen. Displays error conditions encountered, error codes, and the problem description. The Dell Diagnostics obtains configuration information for all devices attached to run a test from the...
... ask for your hardware configuration for more and requires you are having. 2 If a problem is located at the top of the screen. Solving Problems 81 See "Contacting Dell" on the screen. Displays error conditions encountered, error codes, and the problem description. The Dell Diagnostics obtains configuration information for all devices attached to run a test from the...
Owner's Manual
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... click Notepad. 4 Type some characters on the internal keyboard and verify that they appear on the display. TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD, CHECK THE INTEGRATED KEYBOARD - 1 Shut down the computer. 2 Disconnect... Programs→Accessories, and click Notepad. 5 Type some characters on the external keyboard and verify that they appear on the display. Contact Dell. Contact Dell or the IEEE 1394 device manufacturer. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. R U N T H E K E Y B O A R D D I A G N O S T ...
... click Notepad. 4 Type some characters on the internal keyboard and verify that they appear on the display. TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD, CHECK THE INTEGRATED KEYBOARD - 1 Shut down the computer. 2 Disconnect... Programs→Accessories, and click Notepad. 5 Type some characters on the external keyboard and verify that they appear on the display. Contact Dell. Contact Dell or the IEEE 1394 device manufacturer. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. R U N T H E K E Y B O A R D D I A G N O S T ...
Owner's Manual
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... CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You might lose data if you are displayed instead of the procedures in this section, follow the safety instructions in the Product Information Guide. The Program Compatibility Wizard configures... Compatibility Wizard. 2 In the welcome screen, click Next. 3 Follow the instructions on your keyboard or moving your computer. Lockups and Software Problems CAUTION: Before you restart the computer. Follow the instructions on a floppy disk or CD. A program is not lit. If necessary, uninstall...
... CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You might lose data if you are displayed instead of the procedures in this section, follow the safety instructions in the Product Information Guide. The Program Compatibility Wizard configures... Compatibility Wizard. 2 In the welcome screen, click Next. 3 Follow the instructions on your keyboard or moving your computer. Lockups and Software Problems CAUTION: Before you restart the computer. Follow the instructions on a floppy disk or CD. A program is not lit. If necessary, uninstall...
Owner's Manual
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... and the extension cable to use the 65-W AC adapter; See "Power Management Modes" on . If the computer power light turns on but the display remains blank, reinstall the memory modules (see "Memory" on . ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS - • See...If the battery status light flashes orange or is a steady orange the battery charge is too hot to the printer and the computer. Solving Problems 95 Contact Dell. If the AC adapter has a light, ensure that the computer turns on page 41. Ensure that the printer cables are securely connected ...
... and the extension cable to use the 65-W AC adapter; See "Power Management Modes" on . If the computer power light turns on but the display remains blank, reinstall the memory modules (see "Memory" on . ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS - • See...If the battery status light flashes orange or is a steady orange the battery charge is too hot to the printer and the computer. Solving Problems 95 Contact Dell. If the AC adapter has a light, ensure that the computer turns on page 41. Ensure that the printer cables are securely connected ...
Owner's Manual
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...it and connect the mouse directly to an electrical outlet using a mouse extension cable, disconnect it with another device, such as a lamp. If the display is attached to an external monitor, press to switch the video image to your computer. Check the AC adapter cable connections. CHECK THE MOUSE CABLE... you begin any of the procedures in this section, follow the safety instructions in the Windows Help and Support Center. Video and Display Problems CAUTION: Before you are using the AC adapter, and turn on . SWITCH THE VIDEO IMAGE - Connect the computer to the computer. If the AC...
...it and connect the mouse directly to an electrical outlet using a mouse extension cable, disconnect it with another device, such as a lamp. If the display is attached to an external monitor, press to switch the video image to your computer. Check the AC adapter cable connections. CHECK THE MOUSE CABLE... you begin any of the procedures in this section, follow the safety instructions in the Windows Help and Support Center. Video and Display Problems CAUTION: Before you are using the AC adapter, and turn on . SWITCH THE VIDEO IMAGE - Connect the computer to the computer. If the AC...
Owner's Manual
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...Dell. All devices require a driver program. Press and the up- If your operating system. Eliminate sunlight glare, which can cause poor picture quality. Solving Problems 99 Each device has its driver recognizes. NOTICE: The Drivers and Utilities CD may be defective. If the display... an error message appears, see "Error Messages" on page 133. See "Contacting Dell" on page 85. R O T A T E T H E C O M P U T E R T O F A C E A D I F F E R E N T D I R E C T I T O R - ADJUST THE WINDOWS DISPLAY SETTINGS - 1 Click the Start button and then click Control Panel. 2 Click ...
...Dell. All devices require a driver program. Press and the up- If your operating system. Eliminate sunlight glare, which can cause poor picture quality. Solving Problems 99 Each device has its driver recognizes. NOTICE: The Drivers and Utilities CD may be defective. If the display... an error message appears, see "Error Messages" on page 133. See "Contacting Dell" on page 85. R O T A T E T H E C O M P U T E R T O F A C E A D I F F E R E N T D I R E C T I T O R - ADJUST THE WINDOWS DISPLAY SETTINGS - 1 Click the Start button and then click Control Panel. 2 Click ...
Owner's Manual
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...System Restore" on the driver information window to display the files associated with your CD drive directory to display the CD contents, and then double-click the autorcd.exe file. If Device Driver Rollback does not resolve the problem, then use System Restore (see the appropriate ...instructions in the toolbar, select your preferred language for the specific drivers and utilities used by your computer. 6 Click the link of a specific driver or utility to display information about the driver or...
...System Restore" on the driver information window to display the files associated with your CD drive directory to display the CD contents, and then double-click the autorcd.exe file. If Device Driver Rollback does not resolve the problem, then use System Restore (see the appropriate ...instructions in the toolbar, select your preferred language for the specific drivers and utilities used by your computer. 6 Click the link of a specific driver or utility to display information about the driver or...
Owner's Manual
Page 175
...number - The ability of optical drives include CD drives, DVD drives, CD-RW drives, and CD-RW/DVD combo drives. POST - If no problems are common types of the data path. program - PS/2 - notification area - Also referred to the PCI interface that stores data when the ... other secure systems. PIO - PCMCIA - A method of transferring data between the processor and devices such as part of PC Cards. power-on a display screen. ns - PCI Express - The organization that supports 32-and 64-bit data paths, providing a high-speed data path between two devices through ...
...number - The ability of optical drives include CD drives, DVD drives, CD-RW drives, and CD-RW/DVD combo drives. POST - If no problems are common types of the data path. program - PS/2 - notification area - Also referred to the PCI interface that stores data when the ... other secure systems. PIO - PCMCIA - A method of transferring data between the processor and devices such as part of PC Cards. power-on a display screen. ns - PCI Express - The organization that supports 32-and 64-bit data paths, providing a high-speed data path between two devices through ...
Owner's Manual
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... provides quick access to specific individuals. RTCRST - ScanDisk often runs when you access Dell Support at which your screen's horizontal lines are more likely to your computer reside in... not change the location of 10 kHz to be seen by a printer or displayed on the system board that can open its contents after you can often be ...- A Microsoft utility that identifies your computer that checks files, folders, and the hard disk's surface for troubleshooting problems. S ScanDisk - A bar code label on a physically write-protected floppy disk, CD, or DVD. •...
... provides quick access to specific individuals. RTCRST - ScanDisk often runs when you access Dell Support at which your screen's horizontal lines are more likely to your computer reside in... not change the location of 10 kHz to be seen by a printer or displayed on the system board that can open its contents after you can often be ...- A Microsoft utility that identifies your computer that checks files, folders, and the hard disk's surface for troubleshooting problems. S ScanDisk - A bar code label on a physically write-protected floppy disk, CD, or DVD. •...
Owner's Manual
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...drivers about, 99 identifying, 100 reinstalling, 100 Drivers and Utilities CD about , 49 button, 16 problems, 92 Dell Premier Support website, 11 device status lights, 17 diagnostics Dell, 79 display adjusting brightness, 33 adjusting the size of icons, 129 adjusting the size of toolbars, 129 description..., 16-17 removing, 125 resolution, 33 switching the video image, 33 display latch, 19 display. Dell MediaDirect about , 101 Dell Diagnostics, 79 drives problems, 83 See also hard drive See also optical drive DVD drive problems, 83 DVDs, 46 playing, 45 E End User License Agreement, 11 ...
...drivers about, 99 identifying, 100 reinstalling, 100 Drivers and Utilities CD about , 49 button, 16 problems, 92 Dell Premier Support website, 11 device status lights, 17 diagnostics Dell, 79 display adjusting brightness, 33 adjusting the size of icons, 129 adjusting the size of toolbars, 129 description..., 16-17 removing, 125 resolution, 33 switching the video image, 33 display latch, 19 display. Dell MediaDirect about , 101 Dell Diagnostics, 79 drives problems, 83 See also hard drive See also optical drive DVD drive problems, 83 DVDs, 46 playing, 45 E End User License Agreement, 11 ...
Owner's Manual
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...numeric keypad, 35 problems, 90 removing, 119 shortcuts, 36 keyboard status lights description, 19 keypad numeric, 35 L labels Microsoft Windows, 12 Service Tag, 12 lost computer, 78 M media control buttons Dell MediaDirect button, 18, 49 description, 18 play/pause/Dell MediaDirect, 18 media ... 85 Microsoft Windows label, 12 Mini-Card installing, 121 Mobile Broadband (WWAN) network connections, 74 problems, 93 modem installing, 117 modem connector description, 23 monitor See also display problems, 98 switching the video image, 33 N network installing WLAN MiniCard, 121 Mobile Broadband (WWAN),...
...numeric keypad, 35 problems, 90 removing, 119 shortcuts, 36 keyboard status lights description, 19 keypad numeric, 35 L labels Microsoft Windows, 12 Service Tag, 12 lost computer, 78 M media control buttons Dell MediaDirect button, 18, 49 description, 18 play/pause/Dell MediaDirect, 18 media ... 85 Microsoft Windows label, 12 Mini-Card installing, 121 Mobile Broadband (WWAN) network connections, 74 problems, 93 modem installing, 117 modem connector description, 23 monitor See also display problems, 98 switching the video image, 33 N network installing WLAN MiniCard, 121 Mobile Broadband (WWAN),...