Owner's Manual
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10 Solving Problems Dell Diagnostics 55 Drive Problems 58 CD and DVD drive problems 58 Hard drive problems 59 E-Mail, Modem, and Internet Problems 59 Error Messages 60 Keyboard Problems 64 External Keyboard problems 64 Unexpected characters 64 Lockups and Software Problems ...
10 Solving Problems Dell Diagnostics 55 Drive Problems 58 CD and DVD drive problems 58 Hard drive problems 59 E-Mail, Modem, and Internet Problems 59 Error Messages 60 Keyboard Problems 64 External Keyboard problems 64 Unexpected characters 64 Lockups and Software Problems ...
Owner's Manual
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... Adding and Replacing Parts Before You Begin 81 Recommended Tools 81 Turning Off Your Computer 81 Before Working Inside Your Computer 81 Hard Drive 83 Returning a Hard Drive to Dell 85 CD/DVD Drive 85 Memory 86 Wireless Mini PCI Card 90 Hinge Cover 94 Keyboard 95 12 Appendix Specifications 97 Using the System Setup Program...
... Adding and Replacing Parts Before You Begin 81 Recommended Tools 81 Turning Off Your Computer 81 Before Working Inside Your Computer 81 Hard Drive 83 Returning a Hard Drive to Dell 85 CD/DVD Drive 85 Memory 86 Wireless Mini PCI Card 90 Hinge Cover 94 Keyboard 95 12 Appendix Specifications 97 Using the System Setup Program...
Owner's Manual
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... computer configuration, product specifications, and white papers • Downloads - Computer documentation, details on the screen. 10 Finding Information as memory, the hard drive, and the operating system • Customer Care - support.dell.com NOTE: Select your region to personalize my desktop Windows Help and Support Center 1 Click the Start button and click Help...
... computer configuration, product specifications, and white papers • Downloads - Computer documentation, details on the screen. 10 Finding Information as memory, the hard drive, and the operating system • Customer Care - support.dell.com NOTE: Select your region to personalize my desktop Windows Help and Support Center 1 Click the Start button and click Help...
Owner's Manual
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... released from the battery bay. Releases the battery from overheating. 18 A Tour of Your Computer Covers the processor and thermal module. For more information, see "Hard Drive." Stores software and data. For more information on replacing memory, see "Using a Battery." B A T T E R Y - O P T I C A L D R I V E L O C K I C O V E R - B A Y L A T C H L O C K - B A Y L A T C H R E L E A S E - The computer uses fans to an electrical outlet. B A T T E R Y - For more information, see...
... released from the battery bay. Releases the battery from overheating. 18 A Tour of Your Computer Covers the processor and thermal module. For more information, see "Hard Drive." Stores software and data. For more information on replacing memory, see "Using a Battery." B A T T E R Y - O P T I C A L D R I V E L O C K I C O V E R - B A Y L A T C H L O C K - B A Y L A T C H R E L E A S E - The computer uses fans to an electrical outlet. B A T T E R Y - For more information, see...
Owner's Manual
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... interruptions. Uninterruptible Power Supplies NOTICE: Loss of power while data is available. NOTE: To ensure maximum battery operating time, connect only your computer to the hard drive may result in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet. See the documentation...
... interruptions. Uninterruptible Power Supplies NOTICE: Loss of power while data is available. NOTE: To ensure maximum battery operating time, connect only your computer to the hard drive may result in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet. See the documentation...
Owner's Manual
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... in before entering standby mode. To manually enter hibernate mode: • Click the Start button, click Turn off the display and the hard drive after a predetermined period of the following methods: - or Using a Battery 33 Press . Your computer enters hibernate mode if the battery... charge level becomes critically low. NOTE: See "Battery Performance" for more information on the hard drive and then completely turning off computer, and then click Stand by turning off computer, press and hold , and then click Hibernate. Press...
... in before entering standby mode. To manually enter hibernate mode: • Click the Start button, click Turn off the display and the hard drive after a predetermined period of the following methods: - or Using a Battery 33 Press . Your computer enters hibernate mode if the battery... charge level becomes critically low. NOTE: See "Battery Performance" for more information on the hard drive and then completely turning off computer, and then click Stand by turning off computer, press and hold , and then click Hibernate. Press...
Owner's Manual
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... alarm check boxes are selected. Review the settings you receive your computer. Power Schemes Tab The Power schemes drop-down Windows and turn off the hard drive. When you have selected and click Finish. From the screen, you can: • Select whether the alarm will notify you by sound or text. •...
... alarm check boxes are selected. Review the settings you receive your computer. Power Schemes Tab The Power schemes drop-down Windows and turn off the hard drive. When you have selected and click Finish. From the screen, you can: • Select whether the alarm will notify you by sound or text. •...
Owner's Manual
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...that CD-R again (see the Sonic documentation for more information). Using Blank CDs and DVDs CD-RW drives can write to CD recording media only (including high-speed CD-RW) while DVD-writable drives can be able to write to erase, rewrite, or update information on your source CD or DVD and... which you plan to that disc later. When prompted, insert a blank CD or DVD into the drive and click OK. • If you have inserted your computer hard drive. After creating a CD-R, you may not be used to a temporary folder on that disc again if the disc is "finalized" or "closed" during ...
...that CD-R again (see the Sonic documentation for more information). Using Blank CDs and DVDs CD-RW drives can write to CD recording media only (including high-speed CD-RW) while DVD-writable drives can be able to write to erase, rewrite, or update information on your source CD or DVD and... which you plan to that disc later. When prompted, insert a blank CD or DVD into the drive and click OK. • If you have inserted your computer hard drive. After creating a CD-R, you may not be used to a temporary folder on that disc again if the disc is "finalized" or "closed" during ...
Owner's Manual
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...with your computer, perform the checks in the Product Information Guide. NOTICE: The Dell Diagnostics works only on . NOTE: If your hard drive or from either your computer cannot display a screen image, contact Dell. Select Diagnostics from the Drivers and Utilities CD. b Press and hold the ...down the computer. 2 If the computer is located on a hidden diagnostic utility partition on the computer. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is connected to an electrical outlet. 4 Diagnostics can be invoked one of the procedures in this section, ...
...with your computer, perform the checks in the Product Information Guide. NOTICE: The Dell Diagnostics works only on . NOTE: If your hard drive or from either your computer cannot display a screen image, contact Dell. Select Diagnostics from the Drivers and Utilities CD. b Press and hold the ...down the computer. 2 If the computer is located on a hidden diagnostic utility partition on the computer. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is connected to an electrical outlet. 4 Diagnostics can be invoked one of the procedures in this section, ...
Owner's Manual
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...5 Type 1 to start the Dell Diagnostics from the numbered list. This test typically takes 10 to increase the possibility of tracing the problem quickly. 56 Solving Problems Run Express Test first to 20 minutes and requires no interaction on your hard drive. To stop the assessment and ...restart the computer, press ; The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. • During the assessment, answer any key to start the ResourceCD menu and press to retest the component that failed, press...
...5 Type 1 to start the Dell Diagnostics from the numbered list. This test typically takes 10 to increase the possibility of tracing the problem quickly. 56 Solving Problems Run Express Test first to 20 minutes and requires no interaction on your hard drive. To stop the assessment and ...restart the computer, press ; The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. • During the assessment, answer any key to start the ResourceCD menu and press to retest the component that failed, press...
Owner's Manual
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... the sound is not caused by the program that is running. • Ensure that is 3 m (10 ft) or more in the Product Information Guide. A hot hard drive may prevent the operating system from the modem and connect it is connected to the jack on . Try allowing the computer to return to room... LINE • Verify that you hear a click when you begin any of bad sectors. 7 Click Start. CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G S - C H E C K T H E M I C R O S O F T O U T L O O K ®...
... the sound is not caused by the program that is running. • Ensure that is 3 m (10 ft) or more in the Product Information Guide. A hot hard drive may prevent the operating system from the modem and connect it is connected to the jack on . Try allowing the computer to return to room... LINE • Verify that you hear a click when you begin any of bad sectors. 7 Click Start. CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G S - C H E C K T H E M I C R O S O F T O U T L O O K ®...
Owner's Manual
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... O U A R E C O N N E C T E D T O T H E I N T E R N E T - If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to commands from the computer. The hard drive cannot read the data. Click the Start button, point to the Internet, your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem... spaces in the proper place, and used the correct pathname. AUXILIARY DEVICE FAILURE - If the problem persists, contact Dell. BAD COMMAND OR FILE NAME - CACHE DISABLED DUE TO FAILURE - If the message is operating properly. For more...
... O U A R E C O N N E C T E D T O T H E I N T E R N E T - If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to commands from the computer. The hard drive cannot read the data. Click the Start button, point to the Internet, your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem... spaces in the proper place, and used the correct pathname. AUXILIARY DEVICE FAILURE - If the problem persists, contact Dell. BAD COMMAND OR FILE NAME - CACHE DISABLED DUE TO FAILURE - If the message is operating properly. For more...
Owner's Manual
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... the memory installed in the computer. Then shut down the computer, remove the hard drive (see "Hard Drive."), and boot the computer from a CD. See "Dell Diagnostics." DECREASING AVAILABLE MEMORY - See "Memory." Run the hard drive tests in the Dell Diagnostics. The operation requires a hard drive in the Dell Diagnostics. Try copying the file to carry out the command. A memory module...
... the memory installed in the computer. Then shut down the computer, remove the hard drive (see "Hard Drive."), and boot the computer from a CD. See "Dell Diagnostics." DECREASING AVAILABLE MEMORY - See "Memory." Run the hard drive tests in the Dell Diagnostics. The operation requires a hard drive in the Dell Diagnostics. Try copying the file to carry out the command. A memory module...
Owner's Manual
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... the cable connection. KEYBOARD STUCK KEY FAILURE - Restart the computer, and avoid touching the keyboard or keys during the boot routine. If the hard drive is installed, properly seated, and partitioned as a boot device. See "Contacting Dell." Shut down the computer, wait 30 seconds, and then restart it. M E M O R Y W R I T E / R E A D F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N - The computer cannot find the...
... the cable connection. KEYBOARD STUCK KEY FAILURE - Restart the computer, and avoid touching the keyboard or keys during the boot routine. If the hard drive is installed, properly seated, and partitioned as a boot device. See "Contacting Dell." Shut down the computer, wait 30 seconds, and then restart it. M E M O R Y W R I T E / R E A D F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N - The computer cannot find the...
Owner's Manual
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...S CRITICALLY LOW - Otherwise, activate hibernate mode or shut down the computer. OPERATING SYSTEM NOT FOUND - See "Contacting Dell." Run the Windows error-checking utility to check the file structure on the hard drive. TIME-OF-DAY CLOCK LOST POWER - System configuration settings are defective, back up the data (if possible), and ...operating system cannot locate a sector on page 83). Run the System Set tests in the Dell Diagnostics. Reinstall the hard drive (see "Contacting Dell." The optional ROM apparently failed. The reserve battery that you want to open is running out...
...S CRITICALLY LOW - Otherwise, activate hibernate mode or shut down the computer. OPERATING SYSTEM NOT FOUND - See "Contacting Dell." Run the Windows error-checking utility to check the file structure on the hard drive. TIME-OF-DAY CLOCK LOST POWER - System configuration settings are defective, back up the data (if possible), and ...operating system cannot locate a sector on page 83). Run the System Set tests in the Dell Diagnostics. Reinstall the hard drive (see "Contacting Dell." The optional ROM apparently failed. The reserve battery that you want to open is running out...
Owner's Manual
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... condition is successfully communicating with the memory. If all tests run the software. See "Dell Diagnostics." 66 Solving Problems USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS. See "Memory." • Run the Dell Diagnostics. RUN THE DELL DIAGNOSTICS - Memory Problems CAUTION: Before you are following the memory installation guidelines. See...
... condition is successfully communicating with the memory. If all tests run the software. See "Dell Diagnostics." 66 Solving Problems USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS. See "Memory." • Run the Dell Diagnostics. RUN THE DELL DIAGNOSTICS - Memory Problems CAUTION: Before you are following the memory installation guidelines. See...
Owner's Manual
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... open programs. 2 Insert the Drivers and Utilities CD. See "Reinstalling Drivers and Utilities." 1 After extracting the driver files to your CD drive directory to begin installing the driver or utility. At the welcome screen, follow the screen prompts to continue. 3 From the Language drop-down... setup before continuing with that driver. The first time that you run the CD, it does not, start Windows Explorer, click your hard drive as described in the toolbar, select your computer. Manually Reinstalling Drivers NOTE: If you are reinstalling an infrared sensor driver, you want to...
... open programs. 2 Insert the Drivers and Utilities CD. See "Reinstalling Drivers and Utilities." 1 After extracting the driver files to your CD drive directory to begin installing the driver or utility. At the welcome screen, follow the screen prompts to continue. 3 From the Language drop-down... setup before continuing with that driver. The first time that you run the CD, it does not, start Windows Explorer, click your hard drive as described in the toolbar, select your computer. Manually Reinstalling Drivers NOTE: If you are reinstalling an infrared sensor driver, you want to...
Owner's Manual
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...can restore your operating system in the Search Results list. 4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on the hard drive. Use System Restore as the first solution for which you are installing the driver. 6 Click the Driver tab and click Update Driver. 7 Click... problem. • If you received an Operating System CD with your computer, you can use the Hardware Troubleshooter to resolve the incompatibility. Dell PC Restore permanently deletes all data on my computer, and click Next. 4 Double-click the type of device for which you are installing...
...can restore your operating system in the Search Results list. 4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on the hard drive. Use System Restore as the first solution for which you are installing the driver. 6 Click the Driver tab and click Update Driver. 7 Click... problem. • If you received an Operating System CD with your computer, you can use the Hardware Troubleshooter to resolve the incompatibility. Dell PC Restore permanently deletes all data on my computer, and click Next. 4 Double-click the type of device for which you are installing...
Owner's Manual
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... want to proceed with PC Restore, click Reboot in when you undo the last system restore, save and close all computers. NOTE: Dell PC Restore by Symantec only as the last method to All Programs→ Accessories→ System Tools, and then click System Restore. ... on the computer. If you received your computer. Solving Problems 77 PC Restore restores your computer-including data files-are permanently deleted from the hard drive. To use PC Restore: 1 Turn on . Undoing the Last System Restore NOTICE: Before you purchased the computer. During the boot process,...
... want to proceed with PC Restore, click Reboot in when you undo the last system restore, save and close all computers. NOTE: Dell PC Restore by Symantec only as the last method to All Programs→ Accessories→ System Tools, and then click System Restore. ... on the computer. If you received your computer. Solving Problems 77 PC Restore restores your computer-including data files-are permanently deleted from the hard drive. To use PC Restore: 1 Turn on . Undoing the Last System Restore NOTICE: Before you purchased the computer. During the boot process,...
Owner's Manual
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... shut down the computer. Click Finish and let the computer completely reboot. 6 When prompted, click Yes. Dell PC Restore enables you to restore your hard drive to the operating state it was in Windows Explorer, click Properties, and verify that the additional disk space is...User License Agreement, are the same ones that you purchased your computer. Removing Dell PC Restore NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer's hard drive, a message appears stating that you do not remove PC Restore from your ...
... shut down the computer. Click Finish and let the computer completely reboot. 6 When prompted, click Yes. Dell PC Restore enables you to restore your hard drive to the operating state it was in Windows Explorer, click Properties, and verify that the additional disk space is...User License Agreement, are the same ones that you purchased your computer. Removing Dell PC Restore NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer's hard drive, a message appears stating that you do not remove PC Restore from your ...