Owner's Manual
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10 Solving Problems Dell Diagnostics 55 Drive Problems 58 CD and DVD drive problems 58 Hard drive problems 59 E-Mail, Modem, and Internet Problems 59 Error Messages 60 Keyboard Problems 64 External Keyboard problems 64 Unexpected characters 64 Lockups and Software Problems ...
10 Solving Problems Dell Diagnostics 55 Drive Problems 58 CD and DVD drive problems 58 Hard drive problems 59 E-Mail, Modem, and Internet Problems 59 Error Messages 60 Keyboard Problems 64 External Keyboard problems 64 Unexpected characters 64 Lockups and Software Problems ...
Owner's Manual
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... Adding and Replacing Parts Before You Begin 81 Recommended Tools 81 Turning Off Your Computer 81 Before Working Inside Your Computer 81 Hard Drive 83 Returning a Hard Drive to Dell 85 CD/DVD Drive 85 Memory 86 Wireless Mini PCI Card 90 Hinge Cover 94 Keyboard 95 12 Appendix Specifications 97 Using the System Setup Program...
... Adding and Replacing Parts Before You Begin 81 Recommended Tools 81 Turning Off Your Computer 81 Before Working Inside Your Computer 81 Hard Drive 83 Returning a Hard Drive to Dell 85 CD/DVD Drive 85 Memory 86 Wireless Mini PCI Card 90 Hinge Cover 94 Keyboard 95 12 Appendix Specifications 97 Using the System Setup Program...
Owner's Manual
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...and software updates • Notebook System Software (NSS)- NSS is necessary for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. support.dell.com NOTE: Select your computer, you should also reinstall the NSS utility. ... • Community - Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions Dell Support Website - as memory, the hard drive, and the operating system • Customer Care - The software automatically detects your computer and operating system...
...and software updates • Notebook System Software (NSS)- NSS is necessary for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. support.dell.com NOTE: Select your computer, you should also reinstall the NSS utility. ... • Community - Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions Dell Support Website - as memory, the hard drive, and the operating system • Customer Care - The software automatically detects your computer and operating system...
Owner's Manual
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... T E R Y - Unlocks the battery so that contains the memory module(s) and Mini PCI card. B A T T E R Y - F A N - Bottom View 1 2 3 8 7 1 memory module/Mini PCI cover 2 optical drive locking screw 3 hard drive cover 65 4 4 battery 5 battery-bay latch lock 6 battery-bay latch release 7 thermal module cover 8 fan M E M O R Y M O D U L E / M I N I P C I C O V E R...Computer For more information on replacing memory, see "CD/DVD Drive." For more information on replacing the Mini PCI card, see "Hard Drive." For more information, see "Memory." Stores software and data.
... T E R Y - Unlocks the battery so that contains the memory module(s) and Mini PCI card. B A T T E R Y - F A N - Bottom View 1 2 3 8 7 1 memory module/Mini PCI cover 2 optical drive locking screw 3 hard drive cover 65 4 4 battery 5 battery-bay latch lock 6 battery-bay latch release 7 thermal module cover 8 fan M E M O R Y M O D U L E / M I N I P C I C O V E R...Computer For more information on replacing memory, see "CD/DVD Drive." For more information on replacing the Mini PCI card, see "Hard Drive." For more information, see "Memory." Stores software and data.
Owner's Manual
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... damage. Disconnect the network cable from the electrical outlet. Uninterruptible Power Supplies NOTICE: Loss of different devices. Connect other devices, such as a printer, to the hard drive may result in your area, disconnect the telephone line from voltage spikes that can occur during electrical storms. Line Conditioners NOTICE: Line conditioners do not...
... damage. Disconnect the network cable from the electrical outlet. Uninterruptible Power Supplies NOTICE: Loss of different devices. Connect other devices, such as a printer, to the hard drive may result in your area, disconnect the telephone line from voltage spikes that can occur during electrical storms. Line Conditioners NOTICE: Line conditioners do not...
Owner's Manual
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... one of inactivity (a time-out). To enter standby mode: • Click the Start button, click Turn off the display and the hard drive after a predetermined period of the following methods: - Power Management Modes Standby Mode Standby mode conserves power by copying system data to change when...on the Advanced tab in hibernate mode. Press the power button. - These options can also be set the power management options on the hard drive and then completely turning off computer, press and hold , and then click Hibernate. See "Power Management Wizard." You cannot make the computer...
... one of inactivity (a time-out). To enter standby mode: • Click the Start button, click Turn off the display and the hard drive after a predetermined period of the following methods: - Power Management Modes Standby Mode Standby mode conserves power by copying system data to change when...on the Advanced tab in hibernate mode. Press the power button. - These options can also be set the power management options on the hard drive and then completely turning off computer, press and hold , and then click Hibernate. See "Power Management Wizard." You cannot make the computer...
Owner's Manual
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... Start button→ Control Panel→ Performance and Maintenance→ Power Options. Power Schemes Tab The Power schemes drop-down Windows and turn off the hard drive. The Low battery alarm and Critical battery alarm settings alert you receive your computer. For more information about QuickSet, right-click the icon in the...
... Start button→ Control Panel→ Performance and Maintenance→ Power Options. Power Schemes Tab The Power schemes drop-down Windows and turn off the hard drive. The Low battery alarm and Critical battery alarm settings alert you receive your computer. For more information about QuickSet, right-click the icon in the...
Owner's Manual
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... both CD and DVD recording media. When prompted, insert a blank CD or DVD into the drive and click OK. • If you have two CD or DVD drives, select the drive into which you have inserted your computer hard drive. Use blank CD-Rs to the blank CD or DVD. Use blank DVD+/-RWs if... you have one CD or DVD drive, ensure that disc later. CD-Writable Drives Media Type CD-R CD-RW Read Yes...
... both CD and DVD recording media. When prompted, insert a blank CD or DVD into the drive and click OK. • If you have two CD or DVD drives, select the drive into which you have inserted your computer hard drive. Use blank CD-Rs to the blank CD or DVD. Use blank DVD+/-RWs if... you have one CD or DVD drive, ensure that disc later. CD-Writable Drives Media Type CD-R CD-RW Read Yes...
Owner's Manual
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...Windows® desktop. NOTE: The Drivers and Utilities CD may not ship with your hard drive. See the documentation that no diagnostics utility partition has been found, run the Dell Diagnostics before you contact Dell for instructions. 3 Connect the computer to a docking device (docked), undock it....Before you begin any of two ways: a Turn on the computer. NOTE: If your hard drive or from the Drivers and Utilities CD. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is connected to an electrical outlet. 4 Diagnostics can be invoked one of the ...
...Windows® desktop. NOTE: The Drivers and Utilities CD may not ship with your hard drive. See the documentation that no diagnostics utility partition has been found, run the Dell Diagnostics before you contact Dell for instructions. 3 Connect the computer to a docking device (docked), undock it....Before you begin any of two ways: a Turn on the computer. NOTE: If your hard drive or from the Drivers and Utilities CD. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is connected to an electrical outlet. 4 Diagnostics can be invoked one of the ...
Owner's Manual
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... Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. • During the assessment, answer any key to start the ResourceCD menu and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the diagnostics utility partition on your computer. To stop the assessment and...
... Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. • During the assessment, answer any key to start the ResourceCD menu and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the diagnostics utility partition on your computer. To stop the assessment and...
Owner's Manual
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... the sound is not caused by the program that is running. • Ensure that the disk or disc is connected to a digital telephone network. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G S - A hot hard drive may prevent the operating system from the modem and connect it on the modem. (The jack has either a green label or a connector-shaped icon...
... the sound is not caused by the program that is running. • Ensure that the disk or disc is connected to a digital telephone network. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G S - A hot hard drive may prevent the operating system from the modem and connect it on the modem. (The jack has either a green label or a connector-shaped icon...
Owner's Manual
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.... 6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that was running when the message appeared. See "Contacting Dell." The CD drive does not respond to support.dell.com and search for the keyword spyware. Follow the instructions on the screen to scan the computer and remove spyware. E N S U R E T H A T Y O U A R E C O N N E C... in the system setup program. See "Contacting Dell." BAD COMMAND OR FILE NAME - CACHE DISABLED DUE TO FAILURE - The primary cache internal to an Internet provider. Contact Dell. DATA ERROR - The hard drive cannot read the data.
.... 6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that was running when the message appeared. See "Contacting Dell." The CD drive does not respond to support.dell.com and search for the keyword spyware. Follow the instructions on the screen to scan the computer and remove spyware. E N S U R E T H A T Y O U A R E C O N N E C... in the system setup program. See "Contacting Dell." BAD COMMAND OR FILE NAME - CACHE DISABLED DUE TO FAILURE - The primary cache internal to an Internet provider. Contact Dell. DATA ERROR - The hard drive cannot read the data.
Owner's Manual
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... the computer, remove the hard drive (see "Hard Drive"), and boot the computer from a CD. See "Dell Diagnostics." If the error appears again, contact Dell. HARD-DISK DRIVE READ FAILURE - Reinstall the memory modules and, if necessary, replace them . The amount of paper. See "Dell Diagnostics." Install a hard drive in the Dell Diagnostics. Run the Hard-Disk Drive tests in the hard drive bay. Take the...
... the computer, remove the hard drive (see "Hard Drive"), and boot the computer from a CD. See "Dell Diagnostics." If the error appears again, contact Dell. HARD-DISK DRIVE READ FAILURE - Reinstall the memory modules and, if necessary, replace them . The amount of paper. See "Dell Diagnostics." Install a hard drive in the Dell Diagnostics. Run the Hard-Disk Drive tests in the hard drive bay. Take the...
Owner's Manual
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... E S S , R E A D V A L U E E X P E C T I N - Reinstall the memory modules and, if necessary, replace them . See "Memory." Reinstall the memory modules and, if necessary, replace them . NO BOOT SECTOR ON HARD DRIVE - See "Contacting Dell." E X I T S O M E P R O G R A M S A N D T R Y A G A I N G V A L U E - A memory module may be malfunctioning. See "Memory." Try to run the program again. M E M O R Y D A T A L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E - See "Memory." Reinstall the memory modules and, if necessary, replace them...
... E S S , R E A D V A L U E E X P E C T I N - Reinstall the memory modules and, if necessary, replace them . See "Memory." Reinstall the memory modules and, if necessary, replace them . NO BOOT SECTOR ON HARD DRIVE - See "Contacting Dell." E X I T S O M E P R O G R A M S A N D T R Y A G A I N G V A L U E - A memory module may be malfunctioning. See "Memory." Try to run the program again. M E M O R Y D A T A L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E - See "Memory." Reinstall the memory modules and, if necessary, replace them...
Owner's Manual
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... connect the computer to charge the battery. Otherwise, activate hibernate mode or shut down the computer. Reinstall the hard drive (see "Contacting Dell." Correct the settings for instructions. O F - TIMER CHIP COUNTER 2 FAILED - A chip on the hard drive. See "Dell Diagnostics." The optional ROM apparently failed. If a large number of charge. Connect your computer to an electrical...
... connect the computer to charge the battery. Otherwise, activate hibernate mode or shut down the computer. Reinstall the hard drive (see "Contacting Dell." Correct the settings for instructions. O F - TIMER CHIP COUNTER 2 FAILED - A chip on the hard drive. See "Dell Diagnostics." The optional ROM apparently failed. If a large number of charge. Connect your computer to an electrical...
Owner's Manual
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... the program. • If necessary, uninstall and then reinstall the program. See "Dell Diagnostics." USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS. RUN THE DELL DIAGNOSTICS - See "Dell Diagnostics." SCAN THE COMPUTER FOR SPYWARE - If necessary, install additional memory. See "Memory... includes anti-spyware protection (your program may require an upgrade) to run successfully, the error condition is related to support.dell.com and search for information. • Ensure that the program is installed and configured properly. • Verify that the...
... the program. • If necessary, uninstall and then reinstall the program. See "Dell Diagnostics." USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS. RUN THE DELL DIAGNOSTICS - See "Dell Diagnostics." SCAN THE COMPUTER FOR SPYWARE - If necessary, install additional memory. See "Memory... includes anti-spyware protection (your program may require an upgrade) to run successfully, the error condition is related to support.dell.com and search for information. • Ensure that the program is installed and configured properly. • Verify that the...
Owner's Manual
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Using the Drivers and Utilities CD NOTE: The Drivers and Utilities CD may not ship with your CD drive directory to display the CD contents, and then double-click the autorcd.exe file. If using Device Driver Rollback or System Restore does not resolve ... it might prompt you can also detect other drivers and utilities. The CD automatically scans your hardware to detect drivers and utilities used by your hard drive as described in the following subsections, or click Extract, follow the screen prompts to continue. 3 From the Language drop-down menus.
Using the Drivers and Utilities CD NOTE: The Drivers and Utilities CD may not ship with your CD drive directory to display the CD contents, and then double-click the autorcd.exe file. If using Device Driver Rollback or System Restore does not resolve ... it might prompt you can also detect other drivers and utilities. The CD automatically scans your hardware to detect drivers and utilities used by your hard drive as described in the following subsections, or click Extract, follow the screen prompts to continue. 3 From the Language drop-down menus.
Owner's Manual
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... for restoring your operating system and preserving data files. • Dell PC Restore by Symantec restores your hard drive to resolve the incompatibility. However, using the Operating System CD also deletes all data on the hard drive. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you purchased the computer...
... for restoring your operating system and preserving data files. • Dell PC Restore by Symantec restores your hard drive to resolve the incompatibility. However, using the Operating System CD also deletes all data on the hard drive. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you purchased the computer...
Owner's Manual
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...you reinstall Windows XP with www.dell.com appears at the top of free hard-disk space available, System Restore is automatically disabled. NOTE: Dell PC Restore by Symantec NOTICE: Using PC Restore permanently deletes all data on all countries or on the hard drive and removes any files or ..., music files, and so on the computer. PC Restore restores your operating system. The restore process takes approximately 6-10 minutes to restore your hard drive to the operating state it was in all computers. During the boot process, a blue bar with less than 200 MB of the screen. ...
...you reinstall Windows XP with www.dell.com appears at the top of free hard-disk space available, System Restore is automatically disabled. NOTE: Dell PC Restore by Symantec NOTICE: Using PC Restore permanently deletes all data on all countries or on the hard drive and removes any files or ..., music files, and so on the computer. PC Restore restores your operating system. The restore process takes approximately 6-10 minutes to restore your hard drive to the operating state it was in all computers. During the boot process, a blue bar with less than 200 MB of the screen. ...
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The computer restarts. The System Restore screen appears and the computer restarts. 8 After the computer restarts, click OK. Dell PC Restore enables you to restore your hard drive to the operating state it to restore your computer's operating system. NOTE: If you must log on to the computer ...Space. 7 Click Finish to remove the PC Restore partition on . 7 Click Next. Removing Dell PC Restore NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from the hard drive, you cannot ever recall it, and you remove PC Restore from your computer. It is...
The computer restarts. The System Restore screen appears and the computer restarts. 8 After the computer restarts, click OK. Dell PC Restore enables you to restore your hard drive to the operating state it to restore your computer's operating system. NOTE: If you must log on to the computer ...Space. 7 Click Finish to remove the PC Restore partition on . 7 Click Next. Removing Dell PC Restore NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from the hard drive, you cannot ever recall it, and you remove PC Restore from your computer. It is...