Owner's Manual
Page 7
...Dell Technical Update Service 87 Dell Diagnostics 87 When to Use the Dell Diagnostics 87 Starting the Dell Diagnostics From Your Hard Drive 87 Starting the Dell Diagnostics From the Drivers and Utilities CD 88 Dell Diagnostics Main Menu 89 Dell Support Utility 90 Accessing the Dell Support Utility 90 Clicking the Dell... 99 A Program Stops Responding or Crashes Repeatedly 99 A Program Is Designed for an Earlier Microsoft® Windows® Operating System 99 A Solid Blue Screen Appears 99 Dell MediaDirect Problems 100 Other Software Problems 100 Memory Problems 101 Contents 7
...Dell Technical Update Service 87 Dell Diagnostics 87 When to Use the Dell Diagnostics 87 Starting the Dell Diagnostics From Your Hard Drive 87 Starting the Dell Diagnostics From the Drivers and Utilities CD 88 Dell Diagnostics Main Menu 89 Dell Support Utility 90 Accessing the Dell Support Utility 90 Clicking the Dell... 99 A Program Stops Responding or Crashes Repeatedly 99 A Program Is Designed for an Earlier Microsoft® Windows® Operating System 99 A Solid Blue Screen Appears 99 Dell MediaDirect Problems 100 Other Software Problems 100 Memory Problems 101 Contents 7
Owner's Manual
Page 8
... Read 107 If Only Part of the Display is Readable 107 Drivers 108 What Is a Driver 108 Identifying Drivers 108 Reinstalling Drivers and Utilities 108 Resolving Software and Hardware Incompatibilities 110 Restoring Your Operating System 111 Using Microsoft Windows XP System Restore 111 Using Dell PC Restore by Symantec 112 Using the Operating System CD 114...
... Read 107 If Only Part of the Display is Readable 107 Drivers 108 What Is a Driver 108 Identifying Drivers 108 Reinstalling Drivers and Utilities 108 Resolving Software and Hardware Incompatibilities 110 Restoring Your Operating System 111 Using Microsoft Windows XP System Restore 111 Using Dell PC Restore by Symantec 112 Using the Operating System CD 114...
Owner's Manual
Page 13
...; processors, optical drives, and USB devices. For more information, see "Dell Support Utility" on the screen. support.dell.com NOTE: Select your problem. 4 Follow the instructions on page 90. • How to use Windows XP • How to work with programs and files • How ...Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your region to support.dell.com, select your region or business segment, and enter your Service Tag. 2 Select Drivers...
...; processors, optical drives, and USB devices. For more information, see "Dell Support Utility" on the screen. support.dell.com NOTE: Select your problem. 4 Follow the instructions on page 90. • How to use Windows XP • How to work with programs and files • How ...Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your region to support.dell.com, select your region or business segment, and enter your Service Tag. 2 Select Drivers...
Owner's Manual
Page 14
... ship with your computer, you reinstall your operating system, use it to reinstall drivers for the devices that came with your computer. To view Dell QuickSet Help, right-click the Microsoft® Windows® taskbar. After you can use the Drivers and Utilities CD (ResourceCD) to restore your CD varies based on page 111...
... ship with your computer, you reinstall your operating system, use it to reinstall drivers for the devices that came with your computer. To view Dell QuickSet Help, right-click the Microsoft® Windows® taskbar. After you can use the Drivers and Utilities CD (ResourceCD) to restore your CD varies based on page 111...
Owner's Manual
Page 33
... connectors on page 13) and search for document #PA1089586 (How Do I Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft® Windows® XP Operating System CD?). Your printer may not come with your computer was shipped. The USB connectors fit only one ...or ink cartridge. NOTE: Access to the Dell Knowledge Base document may arrive in the box in certain countries. Printer Cable Your printer connects to your computer with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the ...
... connectors on page 13) and search for document #PA1089586 (How Do I Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft® Windows® XP Operating System CD?). Your printer may not come with your computer was shipped. The USB connectors fit only one ...or ink cartridge. NOTE: Access to the Dell Knowledge Base document may arrive in the box in certain countries. Printer Cable Your printer connects to your computer with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the ...
Owner's Manual
Page 34
... with a higher joule rating offers more protection. Carefully read the device warranty when choosing a surge protector. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. 1 3 2 1 USB connector on computer 2 USB printer cable 3 connector on printer 3 Turn on the printer and then turn on the computer...
... with a higher joule rating offers more protection. Carefully read the device warranty when choosing a surge protector. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. 1 3 2 1 USB connector on computer 2 USB printer cable 3 connector on printer 3 Turn on the printer and then turn on the computer...
Owner's Manual
Page 69
... to All Programs, and click PowerDVD to launch the Cyberlink PowerDVD program. 2 Insert a DVD into the DVD drive. Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click Close. 6 Click OK...
... to All Programs, and click PowerDVD to launch the Cyberlink PowerDVD program. 2 Insert a DVD into the DVD drive. Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click Close. 6 Click OK...
Owner's Manual
Page 88
... try again. To stop the assessment and restart the computer, press ; Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut down the error code(s) and contact Dell see a message stating that appear. • If a failure is detected, the ... from the Drivers and Utilities CD. NOTE: The next steps change the boot sequence for your computer and try again. When the DELL logo appears, press immediately. If the Pre-boot System Assessment completes successfully, you wait too long and the Windows logo appears, continue ...
... try again. To stop the assessment and restart the computer, press ; Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut down the error code(s) and contact Dell see a message stating that appear. • If a failure is detected, the ... from the Drivers and Utilities CD. NOTE: The next steps change the boot sequence for your computer and try again. When the DELL logo appears, press immediately. If the Pre-boot System Assessment completes successfully, you wait too long and the Windows logo appears, continue ...
Owner's Manual
Page 100
... are having problems connecting to scan the computer and remove spyware. icon at the bottom of the Dell MediaDirect screen to use a video enhancement technology that the device drivers do not conflict with the operating system installed on page 155. CANNOT PLAY SOME MEDIA FILES - ..., this software should already be installed. For more information, go to run the software. Click the ? Because Dell MediaDirect provides access to media files outside the Windows XP operating system environment, access to it. You can access licensed files in some graphics cards to them. ADJUSTING...
... are having problems connecting to scan the computer and remove spyware. icon at the bottom of the Dell MediaDirect screen to use a video enhancement technology that the device drivers do not conflict with the operating system installed on page 155. CANNOT PLAY SOME MEDIA FILES - ..., this software should already be installed. For more information, go to run the software. Click the ? Because Dell MediaDirect provides access to media files outside the Windows XP operating system environment, access to it. You can access licensed files in some graphics cards to them. ADJUSTING...
Owner's Manual
Page 104
...begin any of the procedures in this section, follow the safety instructions in other Dell portable computers can be used in the Product Information Guide. Scanner Problems CAUTION: Before...begin any of the procedures in the Product Information Guide. R EINSTALL T H E PRINTER DRIVER - Using less-powerful AC adapters may cause your scanner is listed, right-click the printer .... NOTE: If you need technical assistance for instructions. VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware...
...begin any of the procedures in this section, follow the safety instructions in other Dell portable computers can be used in the Product Information Guide. Scanner Problems CAUTION: Before...begin any of the procedures in the Product Information Guide. R EINSTALL T H E PRINTER DRIVER - Using less-powerful AC adapters may cause your scanner is listed, right-click the printer .... NOTE: If you need technical assistance for instructions. VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware...
Owner's Manual
Page 105
...; Ensure that the sound is working by testing it with the speakers. R EINSTALL T H E S C A N N E R DRIVER - No Sound From Integrated Speakers A D J U S T T H E WI N D O W S VOLUME C O N T R O L - A D J U S T T H E V O L U M E U S I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - A D J U S T T H E WI N D O W S VOLUME C O N T R O L - R EINSTALL T H E AUDIO DRIVER - TEST THE ELECTRICAL OUTLET - VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other...
...; Ensure that the sound is working by testing it with the speakers. R EINSTALL T H E S C A N N E R DRIVER - No Sound From Integrated Speakers A D J U S T T H E WI N D O W S VOLUME C O N T R O L - A D J U S T T H E V O L U M E U S I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - A D J U S T T H E WI N D O W S VOLUME C O N T R O L - R EINSTALL T H E AUDIO DRIVER - TEST THE ELECTRICAL OUTLET - VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other...
Owner's Manual
Page 106
... setting. Video and Display Problems CAUTION: Before you did not turn on the computer. 4 At the Windows desktop, use the touch pad to power your screen. No Sound From Headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N - CHECK THE MOUSE CABLE - See "Reinstalling Drivers and Utilities" on page 87. A D J U S T T H E WI N D O W S ...computer. If you attach an external monitor to the computer. R U N T H E D ELL D IAGNOSTICS - See "Dell Diagnostics" on page 108. If the Display Is Blank NOTE: If you are using a mouse extension cable, disconnect it is recommended...
... setting. Video and Display Problems CAUTION: Before you did not turn on the computer. 4 At the Windows desktop, use the touch pad to power your screen. No Sound From Headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N - CHECK THE MOUSE CABLE - See "Reinstalling Drivers and Utilities" on page 87. A D J U S T T H E WI N D O W S ...computer. If you attach an external monitor to the computer. R U N T H E D ELL D IAGNOSTICS - See "Dell Diagnostics" on page 108. If the Display Is Blank NOTE: If you are using a mouse extension cable, disconnect it is recommended...
Owner's Manual
Page 108
... system. • Reinstall your Microsoft® Windows® operating system. Dell ships your computer to install drivers if you experience a problem with a [!]) on the device icon. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your operating system. Ensure that you may contain drivers for Dell™ computers. If an exclamation point is...
... system. • Reinstall your Microsoft® Windows® operating system. Dell ships your computer to install drivers if you experience a problem with a [!]) on the device icon. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your operating system. Ensure that you may contain drivers for Dell™ computers. If an exclamation point is...
Owner's Manual
Page 109
... drop-down menu in the toolbar, select your computer to the operating state that existed before you install or update a driver, use System Restore (see "Using Microsoft Windows XP System Restore" on page 111) to display the CD contents, and then double-click the autorcd.exe file. In... and close any open files, and exit any open programs. 2 Insert the Drivers and Utilities CD. Using Windows XP Device Driver Rollback If a problem occurs on your computer. Using the Drivers and Utilities CD NOTE: The Drivers and Utilities CD is optional and may not ship with your computer after you ...
... drop-down menu in the toolbar, select your computer to the operating state that existed before you install or update a driver, use System Restore (see "Using Microsoft Windows XP System Restore" on page 111) to display the CD contents, and then double-click the autorcd.exe file. In... and close any open files, and exit any open programs. 2 Insert the Drivers and Utilities CD. Using Windows XP Device Driver Rollback If a problem occurs on your computer. Using the Drivers and Utilities CD NOTE: The Drivers and Utilities CD is optional and may not ship with your computer after you ...
Owner's Manual
Page 110
... the Hardware Troubleshooter list, click I need to resolve a hardware conflict on the driver information window to display the files associated with that driver. 7 Click the Install button (if present) to the driver files, click the CD directory on my computer, and click Next. 110 Troubleshooting ... and browse to the location to which you can use the Hardware Troubleshooter to complete the installation. Manually Reinstalling Drivers 1 After extracting the driver files to your hard drive as described in the following subsections, or click Extract, follow the screen prompts to...
... the Hardware Troubleshooter list, click I need to resolve a hardware conflict on the driver information window to display the files associated with that driver. 7 Click the Install button (if present) to the driver files, click the CD directory on my computer, and click Next. 110 Troubleshooting ... and browse to the location to which you can use the Hardware Troubleshooter to complete the installation. Manually Reinstalling Drivers 1 After extracting the driver files to your hard drive as described in the following subsections, or click Extract, follow the screen prompts to...
Owner's Manual
Page 111
...close any open files and exit any open programs. Do not alter, open, or delete any applications installed after you can restore your Dell™ computer to an earlier operating state without affecting data files) if changes to the hardware, software, or other system settings have left... you set your operating system in an undesirable operating state. Restoring the Computer to resolve the problem. For instructions, see "Using Windows XP Device Driver Rollback" on page 109) to an Earlier Operating State If problems occur after you restore the computer to the operating state it ...
...close any open files and exit any open programs. Do not alter, open, or delete any applications installed after you can restore your Dell™ computer to an earlier operating state without affecting data files) if changes to the hardware, software, or other system settings have left... you set your operating system in an undesirable operating state. Restoring the Computer to resolve the problem. For instructions, see "Using Windows XP Device Driver Rollback" on page 109) to an Earlier Operating State If problems occur after you restore the computer to the operating state it ...
Owner's Manual
Page 112
... steps using PC Restore. Enabling System Restore If you reinstall Windows XP with available restore points appear in boldface type. 4 Select a restore point and click Next. Using Dell PC Restore by Symantec NOTICE: Using Dell PC Restore permanently deletes all open files and exit any open... programs. Do not alter, open, or delete any application programs or drivers installed after System Restore finishes collecting data and then...
... steps using PC Restore. Enabling System Restore If you reinstall Windows XP with available restore points appear in boldface type. 4 Select a restore point and click Next. Using Dell PC Restore by Symantec NOTICE: Using Dell PC Restore permanently deletes all open files and exit any open... programs. Do not alter, open, or delete any application programs or drivers installed after System Restore finishes collecting data and then...
Owner's Manual
Page 114
... administrator, a message appears stating that you need the following items: • Dell™ Operating System CD • Dell Drivers and Utilities CD NOTE: The Drivers and Utilities CD contains drivers that the additional disk space is no partition to delete. 4 Click OK to...driver, first try using Windows XP Device Driver Rollback (see "Using Windows XP Device Driver Rollback" on page 109). Reinstalling Windows XP The reinstallation process can take 1 to 2 hours to load any required drivers. Click Quit, and then log on as a local administrator. 2 In Windows Explorer, go to c:\dell\...
... administrator, a message appears stating that you need the following items: • Dell™ Operating System CD • Dell Drivers and Utilities CD NOTE: The Drivers and Utilities CD contains drivers that the additional disk space is no partition to delete. 4 Click OK to...driver, first try using Windows XP Device Driver Rollback (see "Using Windows XP Device Driver Rollback" on page 109). Reinstalling Windows XP The reinstallation process can take 1 to 2 hours to load any required drivers. Click Quit, and then log on as a local administrator. 2 In Windows Explorer, go to c:\dell\...
Owner's Manual
Page 115
... reinstallation. 9 When the operating system reinstallation completes, reinstall drivers and application programs as necessary. Click Exit if the Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears. Therefore, do so. If the operating...protection software installed on the screen to do not reinstall Windows XP unless a Dell technical support representative instructs you reinstall Windows XP. See the documentation that came with Windows XP, disable any key. 7 When the Windows XP Setup screen appears, press . 8 Follow the...
... reinstallation. 9 When the operating system reinstallation completes, reinstall drivers and application programs as necessary. Click Exit if the Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears. Therefore, do so. If the operating...protection software installed on the screen to do not reinstall Windows XP unless a Dell technical support representative instructs you reinstall Windows XP. See the documentation that came with Windows XP, disable any key. 7 When the Windows XP Setup screen appears, press . 8 Follow the...
Owner's Manual
Page 173
... length of electrical power allocated to conserve the amount of time (years) during which allows the storage driver to as system setup. basic input/output system - Bluetooth® wireless technology - A CD that enables Microsoft® Windows® operating systems to put a computer in this Glossary are provided for measuring data transmission speed...
... length of electrical power allocated to conserve the amount of time (years) during which allows the storage driver to as system setup. basic input/output system - Bluetooth® wireless technology - A CD that enables Microsoft® Windows® operating systems to put a computer in this Glossary are provided for measuring data transmission speed...