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...of Microsoft Corporation in this document to refer to either the entities claiming the marks and names or their products. and is a trademark of Dell Inc.; under license; August 2008 Rev. A01 All rights reserved. Blu-ray Disc is used by Bluetooth SIG, Inc. Bluetooth is a trademark ... of Dell Inc. Intel and iAMT are either potential damage to hardware or loss of data and tells you make better use of operating system installed on the version of your computer. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem.
...of Microsoft Corporation in this document to refer to either the entities claiming the marks and names or their products. and is a trademark of Dell Inc.; under license; August 2008 Rev. A01 All rights reserved. Blu-ray Disc is used by Bluetooth SIG, Inc. Bluetooth is a trademark ... of Dell Inc. Intel and iAMT are either potential damage to hardware or loss of data and tells you make better use of operating system installed on the version of your computer. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem.
Dell Technology Guide
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...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
Dell Technology Guide
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.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
Dell Technology Guide
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... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
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... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
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S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
Dell Technology Guide
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... a Topic options). Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer, click Start →... Help and Support→ Dell User and System guides (from the Pick a Task options) to view your computer information and to view your computer information. Windows®...
... a Topic options). Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer, click Start →... Help and Support→ Dell User and System guides (from the Pick a Task options) to view your computer information and to view your computer information. Windows®...
Dell Technology Guide
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... You may not be performed if you click a button on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
... You may not be performed if you click a button on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
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Keyboard Your keyboard provides different sets of keys to reinstall the driver. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys • Numeric ...keypad of numbers grouped together like those on an adding machine (The numeric keypad on most laptop computers is the Source of a Device Problem" on , for performing specific tasks • Navigation keys for the device. See "Determining Whether a Device Driver is integrated into the alphabetic keys.) Navigation...
Keyboard Your keyboard provides different sets of keys to reinstall the driver. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys • Numeric ...keypad of numbers grouped together like those on an adding machine (The numeric keypad on most laptop computers is the Source of a Device Problem" on , for performing specific tasks • Navigation keys for the device. See "Determining Whether a Device Driver is integrated into the alphabetic keys.) Navigation...
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... [!]) on page 265) to return your computer to perform the tasks mentioned in this section. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. 4...down the list to install drivers if you installed the new driver. Drives and Media 79 If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click the ...
... [!]) on page 265) to return your computer to perform the tasks mentioned in this section. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. 4...down the list to install drivers if you installed the new driver. Drives and Media 79 If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click the ...
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... CABLE CONNECTIONS R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Drive Problems CAUTION: Before you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for driver software. 7 Click Browse, and browse to the location to eliminate the possibility that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. See "Windows...
... CABLE CONNECTIONS R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Drive Problems CAUTION: Before you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for driver software. 7 Click Browse, and browse to the location to eliminate the possibility that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. See "Windows...
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...and Media NOTE: Because of the drive, and then push firmly until it on page 281. Optical Drive Problems NOTE: High-speed optical drive vibration is normal and may prevent the operating system from starting. See the... partially ejected. 3 Gently pull out the tray until the tray is inserted properly. Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I C S - R U N THE DELL D I A G N O S T I T O N - See "Running the Dell Diagnostics" on . Problems writing to room temperature before turning it stops. The drive tray cannot eject (for your CD...
...and Media NOTE: Because of the drive, and then push firmly until it on page 281. Optical Drive Problems NOTE: High-speed optical drive vibration is normal and may prevent the operating system from starting. See the... partially ejected. 3 Gently pull out the tray until the tray is inserted properly. Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I C S - R U N THE DELL D I A G N O S T I T O N - See "Running the Dell Diagnostics" on . Problems writing to room temperature before turning it stops. The drive tray cannot eject (for your CD...
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NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem.
NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem.
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... entered or changes made in that is not responding and then click End Task. In order to continue work, you may have to find the problem and fix it automatically. FOR MORE INFORMATION: To learn more about Task Manager, see Windows Help and Support: click Start or → Help and Support...
... entered or changes made in that is not responding and then click End Task. In order to continue work, you may have to find the problem and fix it automatically. FOR MORE INFORMATION: To learn more about Task Manager, see Windows Help and Support: click Start or → Help and Support...
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..., write down your computer in the corners of the display to run Windows are using. If an existing problem does not reappear when you start your computer in Safe Mode, you troubleshoot the problem later. Also, you may want to ensure that may want to remove and replace the battery for a laptop... Support: click Start or and Support → Help • "Maintenance Tasks (Enhance Performance and Ensure Security)" on page 125 • Your system administrator • support.dell.com.
..., write down your computer in the corners of the display to run Windows are using. If an existing problem does not reappear when you start your computer in Safe Mode, you troubleshoot the problem later. Also, you may want to ensure that may want to remove and replace the battery for a laptop... Support: click Start or and Support → Help • "Maintenance Tasks (Enhance Performance and Ensure Security)" on page 125 • Your system administrator • support.dell.com.
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... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer. HINT: Simply deleting a program does not completely remove it automatically.
... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer. HINT: Simply deleting a program does not completely remove it automatically.
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... MORE INFORMATION: To learn more about maintenance tasks, see "Navigation Devices (Mouse, Keyboard, Touch Pad)" on page 57. If you notice problems, such as an overview of your computer's operating system to drip inside the computer or keyboard. Cleaning the Computer To clean your computer, wipe... the playback quality of the options provided. Turn off and unplug the computer from the electrical outlet. Never touch the lens in the Dell™ safety information that come with your computer, see Windows Help and Support: click Start or → Help and Support. FOR MORE...
... MORE INFORMATION: To learn more about maintenance tasks, see "Navigation Devices (Mouse, Keyboard, Touch Pad)" on page 57. If you notice problems, such as an overview of your computer's operating system to drip inside the computer or keyboard. Cleaning the Computer To clean your computer, wipe... the playback quality of the options provided. Turn off and unplug the computer from the electrical outlet. Never touch the lens in the Dell™ safety information that come with your computer, see Windows Help and Support: click Start or → Help and Support. FOR MORE...
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... Disk Cleanup - Event Viewer - system tools to monitor the status of the available options to help you find what you are looking for errors or problem areas. change how menus and windows appear to increase the storage space on your computer. delete unnecessary or temporary files on your hard disk to...
... Disk Cleanup - Event Viewer - system tools to monitor the status of the available options to help you find what you are looking for errors or problem areas. change how menus and windows appear to increase the storage space on your computer. delete unnecessary or temporary files on your hard disk to...
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... computer includes components compatible with enhanced access to the options and controls that allow for computer performance to be required to detect problems. FOR MORE INFORMATION: To learn more about ESA, see nvidia.com/object/nvidia_esa.html. For more information on accessing System ...System Setup" on page 123. Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of System Setup provide users with ESA, Dell has preinstalled applications for real-time monitoring and control of the NVIDIA Control Panel. ...
... computer includes components compatible with enhanced access to the options and controls that allow for computer performance to be required to detect problems. FOR MORE INFORMATION: To learn more about ESA, see nvidia.com/object/nvidia_esa.html. For more information on accessing System ...System Setup" on page 123. Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of System Setup provide users with ESA, Dell has preinstalled applications for real-time monitoring and control of the NVIDIA Control Panel. ...