Dell Technology Guide
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... Trademarks used in trademarks and trade names other than its own. A01 represents Windows Vista Start button. Reproduction of Dell Inc.; Microsoft, Windows, Internet Explorer, Windows Vista, and the Windows Vista start button logo are trademarks of these... NOTE indicates important information that helps you how to avoid the problem. and other countries. Dell Inc. Information in this text: Dell, the DELL logo, DellConnect, StrikeZone, Wi-Fi Catcher, ExpressCharge, and Dell TravelLite are either trademarks or registered trademarks of Microsoft Corporation in ...
... Trademarks used in trademarks and trade names other than its own. A01 represents Windows Vista Start button. Reproduction of Dell Inc.; Microsoft, Windows, Internet Explorer, Windows Vista, and the Windows Vista start button logo are trademarks of these... NOTE indicates important information that helps you how to avoid the problem. and other countries. Dell Inc. Information in this text: Dell, the DELL logo, DellConnect, StrikeZone, Wi-Fi Catcher, ExpressCharge, and Dell TravelLite are either trademarks or registered trademarks of Microsoft Corporation in ...
Dell Technology Guide
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...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
Dell Technology Guide
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.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
Dell Technology Guide
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... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
Dell Technology Guide
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... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Technology Guide
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S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
Dell Technology Guide
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...'s guides available on page 26). Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer information. Basic Information Click Start →...→ Tools (from the Pick a Task options) to view your computer information and to view your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Topic options). Finding Information 25
...'s guides available on page 26). Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer information. Basic Information Click Start →...→ Tools (from the Pick a Task options) to view your computer information and to view your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Topic options). Finding Information 25
Dell Technology Guide
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... You may not be performed if you click a button on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
... You may not be performed if you click a button on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
Dell Technology Guide
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... • Control keys for performing certain actions: , , , and the Windows logo key • Function keys, labeled ,< F2>, , and so on page 79. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys • Numeric keypad of numbers... grouped together like those on an adding machine (The numeric keypad on most laptop computers is the Source of a Device Problem" on , for performing specific tasks • Navigation keys for the device.
... • Control keys for performing certain actions: , , , and the Windows logo key • Function keys, labeled ,< F2>, , and so on page 79. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys • Numeric keypad of numbers... grouped together like those on an adding machine (The numeric keypad on most laptop computers is the Source of a Device Problem" on , for performing specific tasks • Navigation keys for the device.
Dell Technology Guide
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...may need to see "Using Microsoft® Windows® System Restore" on the device icon. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. ...to the state that controls your operating system. • Connect or install a new device. If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click the ...
...may need to see "Using Microsoft® Windows® System Restore" on the device icon. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. ...to the state that controls your operating system. • Connect or install a new device. If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click the ...
Dell Technology Guide
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...the safety instructions that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. HINT: The Dell Support website at support.dell.com and your computer. E N S U R E ...T H A T M I C R O S O F T W I N D O W S R E C O G N I Z E S T H E D R I V E - See "Windows Hardware Troubleshooter" on page 337). Click Start→ My Computer. See the user documentation that came with your computer. If the drive is defective. • Insert a bootable disc and restart the computer. Drives and Media 81 Drive Problems...
...the safety instructions that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. HINT: The Dell Support website at support.dell.com and your computer. E N S U R E ...T H A T M I C R O S O F T W I N D O W S R E C O G N I Z E S T H E D R I V E - See "Windows Hardware Troubleshooter" on page 337). Click Start→ My Computer. See the user documentation that came with your computer. If the drive is defective. • Insert a bootable disc and restart the computer. Drives and Media 81 Drive Problems...
Dell Technology Guide
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... drive or the media. Problems writing to room temperature before turning it stops. Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T E S P E E D T O A S L O W E R R A T E - Try allowing the computer to return to a media drive CLOSE OTHER PROGRAMS C H A N G E T H E W R I T O N - See "Running the Dell Diagnostics" on . See...at the front of different regions worldwide and different disc formats, not all DVD drives. Optical Drive Problems NOTE: High-speed optical drive vibration is inserted properly. The drive tray cannot eject (for your...
... drive or the media. Problems writing to room temperature before turning it stops. Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T E S P E E D T O A S L O W E R R A T E - Try allowing the computer to return to a media drive CLOSE OTHER PROGRAMS C H A N G E T H E W R I T O N - See "Running the Dell Diagnostics" on . See...at the front of different regions worldwide and different disc formats, not all DVD drives. Optical Drive Problems NOTE: High-speed optical drive vibration is inserted properly. The drive tray cannot eject (for your...
Dell Technology Guide
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2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem. NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer.
2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem. NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer.
Dell Technology Guide
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... If a program on your computer stops responding or appears frozen, Windows will be lost. In order to continue work, you may have to find the problem and fix it automatically. You can terminate the program by using the Task Manager utility. 1 Right-click the taskbar, and click Task Manager. 2 The Task...
... If a program on your computer stops responding or appears frozen, Windows will be lost. In order to continue work, you may have to find the problem and fix it automatically. You can terminate the program by using the Task Manager utility. 1 Right-click the taskbar, and click Task Manager. 2 The Task...
Dell Technology Guide
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Starting Your Computer in Safe Mode Safe mode is a troubleshooting option for a laptop computer to identify which Windows mode you troubleshoot the problem later. If an existing problem does not reappear when you start your computer in Safe Mode, you may be displayed after you have shut down your computer. Also, you ...Shutting Down Your Computer 107 NOTE: Unsaved data associated with a frozen blue screen. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com. Press and hold the power button for at least 8 seconds.
Starting Your Computer in Safe Mode Safe mode is a troubleshooting option for a laptop computer to identify which Windows mode you troubleshoot the problem later. If an existing problem does not reappear when you start your computer in Safe Mode, you may be displayed after you have shut down your computer. Also, you ...Shutting Down Your Computer 107 NOTE: Unsaved data associated with a frozen blue screen. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com. Press and hold the power button for at least 8 seconds.
Dell Technology Guide
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... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer any way other than by using Task Manager: 1 Right-click the taskbar and select Task Manager. 2 On the Applications...
... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer any way other than by using Task Manager: 1 Right-click the taskbar and select Task Manager. 2 On the Applications...
Dell Technology Guide
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...with water. Cleaning the Computer To clean your computer, wipe the computer, keyboard, and plastic portion of the options provided. If you notice problems, such as an overview of the monitor with a soft cloth dampened with your computer, see Windows Help and Support: click Start or ...through your optical media, try cleaning the media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) Never touch the lens in the Dell™ safety information that come with the playback quality of your computer. Turn off and unplug the computer from the electrical outlet. ...
...with water. Cleaning the Computer To clean your computer, wipe the computer, keyboard, and plastic portion of the options provided. If you notice problems, such as an overview of the monitor with a soft cloth dampened with your computer, see Windows Help and Support: click Start or ...through your optical media, try cleaning the media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) Never touch the lens in the Dell™ safety information that come with the playback quality of your computer. Turn off and unplug the computer from the electrical outlet. ...
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... computer. Event Viewer - index options to optimize performance. change how menus and windows appear to help you find what you are looking for errors or problem areas. Open Disk Cleanup - provides access to increase the storage space on your computer resumes from power-saving settings more efficiently; advanced system tool to...
... computer. Event Viewer - index options to optimize performance. change how menus and windows appear to help you find what you are looking for errors or problem areas. Open Disk Cleanup - provides access to increase the storage space on your computer resumes from power-saving settings more efficiently; advanced system tool to...
Dell Technology Guide
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...End User License Agreement. For more information about managing space on your computer includes components compatible with enhanced access to detect problems. FOR MORE INFORMATION: To learn more information on accessing System Setup, see "Removing Applications From Your Computer" on page... and operating characteristics. Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of System Setup provide users with ESA, Dell has preinstalled applications for monitoring and "tweaking" the performance of the NVIDIA...
...End User License Agreement. For more information about managing space on your computer includes components compatible with enhanced access to detect problems. FOR MORE INFORMATION: To learn more information on accessing System Setup, see "Removing Applications From Your Computer" on page... and operating characteristics. Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of System Setup provide users with ESA, Dell has preinstalled applications for monitoring and "tweaking" the performance of the NVIDIA...