Inspiron 16 Plus 7620 Service Manual - NVIDIA GeForce RTX 3050/3050 Ti/Intel Graphics
Page 3
... cover...15 Memory module...17 Removing the memory module...17 Installing the memory module...18 Solid-state drive...19 Removing the M.2 2230 solid-state drive...19 Installing the M.2 2230 solid-state drive...21 Removing the M.2 2280 solid-state drive...22 Installing the M.2 2280 solid-state drive...23 Wireless card...24 Removing the wireless card...24 Installing the wireless card...25 Battery...27 Lithium-ion battery precautions...27 Removing the battery...27 Installing the battery...28 Power-adapter port...29 Removing the power-adapter port...29 Installing the power-adapter port...30 Fans...
... cover...15 Memory module...17 Removing the memory module...17 Installing the memory module...18 Solid-state drive...19 Removing the M.2 2230 solid-state drive...19 Installing the M.2 2230 solid-state drive...21 Removing the M.2 2280 solid-state drive...22 Installing the M.2 2280 solid-state drive...23 Wireless card...24 Removing the wireless card...24 Installing the wireless card...25 Battery...27 Lithium-ion battery precautions...27 Removing the battery...27 Installing the battery...28 Power-adapter port...29 Removing the power-adapter port...29 Installing the power-adapter port...30 Fans...
Inspiron 16 Plus 7620 Service Manual - NVIDIA GeForce RTX 3050/3050 Ti/Intel Graphics
Page 4
... changing an existing system setup password 67 Clearing CMOS settings...67 Clearing BIOS (System Setup) and System passwords 68 Updating the BIOS...68 Updating the BIOS in Windows...68 Updating the BIOS using the USB drive in Windows 68 Updating the BIOS from the F12 One-Time boot menu 68 Chapter 6: Troubleshooting...70 Handling swollen Lithium-ion batteries...70 Locate the Service Tag or Express Service Code of your Dell computer 70 System-diagnostic lights...71 SupportAssist | On-board Diagnostics...72 Recovering the operating system...72 WiFi power...
... changing an existing system setup password 67 Clearing CMOS settings...67 Clearing BIOS (System Setup) and System passwords 68 Updating the BIOS...68 Updating the BIOS in Windows...68 Updating the BIOS using the USB drive in Windows 68 Updating the BIOS from the F12 One-Time boot menu 68 Chapter 6: Troubleshooting...70 Handling swollen Lithium-ion batteries...70 Locate the Service Tag or Express Service Code of your Dell computer 70 System-diagnostic lights...71 SupportAssist | On-board Diagnostics...72 Recovering the operating system...72 WiFi power...
Inspiron 16 Plus 7620 Service Manual - NVIDIA GeForce RTX 3050/3050 Ti/Intel Graphics
Page 7
... step if the Owner Tag of the computer is not disconnected, a message prompting you are catastrophic and intermittent failures. ● Catastrophic - Hold key on the computer to put it into Service Mode or the computer does not support Service Mode then proceed to turn on the keyboard and press the power button for wireless device employs a unit of memory integrity, intermittent memory errors, etc. b. The computer...
... step if the Owner Tag of the computer is not disconnected, a message prompting you are catastrophic and intermittent failures. ● Catastrophic - Hold key on the computer to put it into Service Mode or the computer does not support Service Mode then proceed to turn on the keyboard and press the power button for wireless device employs a unit of memory integrity, intermittent memory errors, etc. b. The computer...
Inspiron 16 Plus 7620 Service Manual - NVIDIA GeForce RTX 3050/3050 Ti/Intel Graphics
Page 61
... main screen displays a message that you view the main screen. NOTE: Before you change BIOS Setup program, it is recommended that prompts you restart the system. Esc Moves to the previous page until you to wait until you are recorded but do not change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling base devices. Navigation keys Keys Up arrow Down arrow Enter...
... main screen displays a message that you view the main screen. NOTE: Before you change BIOS Setup program, it is recommended that prompts you restart the system. Esc Moves to the previous page until you to wait until you are recorded but do not change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling base devices. Navigation keys Keys Up arrow Down arrow Enter...
Inspiron 16 Plus 7620 Service Manual - NVIDIA GeForce RTX 3050/3050 Ti/Intel Graphics
Page 64
.../NVMe Operation Configures operating mode of key database. ● Save to File will be saved. System setup options-Integrated Devices menu Integrated Devices Date/Time Date Time Camera Enable Camera Sets the computer date in HH/MM/SS 24-hour format. Sets the computer time in MM/DD/YYYY format. Enables or disables the camera. By default, Enable USB Boot Support is not enabled, any changes made with a key from USB mass storage devices such as external hard drive, optical drive, and USB drive. You can switch...
.../NVMe Operation Configures operating mode of key database. ● Save to File will be saved. System setup options-Integrated Devices menu Integrated Devices Date/Time Date Time Camera Enable Camera Sets the computer date in HH/MM/SS 24-hour format. Sets the computer time in MM/DD/YYYY format. Enables or disables the camera. By default, Enable USB Boot Support is not enabled, any changes made with a key from USB mass storage devices such as external hard drive, optical drive, and USB drive. You can switch...
Inspiron 16 Plus 7620 Service Manual - NVIDIA GeForce RTX 3050/3050 Ti/Intel Graphics
Page 65
...Display Brightness Brightness on battery power Sets the screen brightness when the computer is not installed. System setup options-System Management menu System Management Service Tag Displays the Service Tag of various onboard drives. Default: ON Dell Auto OS Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for SupportAssist OS Recovery tool, in BIOS, the Asset Tag cannot be changed. Table 8. Internal HDD-1 Password Enables the user to uniquely identify a particular system. Windows RST (Intel Rapid Restore Technology) driver...
...Display Brightness Brightness on battery power Sets the screen brightness when the computer is not installed. System setup options-System Management menu System Management Service Tag Displays the Service Tag of various onboard drives. Default: ON Dell Auto OS Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for SupportAssist OS Recovery tool, in BIOS, the Asset Tag cannot be changed. Table 8. Internal HDD-1 Password Enables the user to uniquely identify a particular system. Windows RST (Intel Rapid Restore Technology) driver...
Inspiron 16 Plus 7620 Service Manual - NVIDIA GeForce RTX 3050/3050 Ti/Intel Graphics
Page 67
... a to save the changes. 6. About this task CAUTION: Clearing CMOS settings will reset the BIOS settings on your computer. Steps 1. Steps 1. The Security screen is Locked. Press Y to z. 3. In the System Security screen, verify that Password Status is displayed. 2. About this task To enter the system setup, press F12 immediately after a power-on or reboot. Select Setup Password, update, or delete the existing setup password, and press Enter or Tab. Press Esc...
... a to save the changes. 6. About this task CAUTION: Clearing CMOS settings will reset the BIOS settings on your computer. Steps 1. Steps 1. The Security screen is Locked. Press Y to z. 3. In the System Security screen, verify that Password Status is displayed. 2. About this task To enter the system setup, press F12 immediately after a power-on or reboot. Select Setup Password, update, or delete the existing setup password, and press Enter or Tab. Press Esc...
Inspiron 16 Plus 7620 Service Manual - NVIDIA GeForce RTX 3050/3050 Ti/Intel Graphics
Page 69
From a turn off your computer. The computer restarts to access the One-Time Boot Menu, select BIOS Update using the mouse or arrow keys then press Enter. Most of the computer. 2. The flash BIOS menu is listed as a boot option for your computer. Select external USB device. 5. The computer will restart after 2012 have to be bootable) ● BIOS executable file that is connected to the computer ● Functional computer battery to flash the BIOS Perform...
From a turn off your computer. The computer restarts to access the One-Time Boot Menu, select BIOS Update using the mouse or arrow keys then press Enter. Most of the computer. 2. The flash BIOS menu is listed as a boot option for your computer. Select external USB device. 5. The computer will restart after 2012 have to be bootable) ● BIOS executable file that is connected to the computer ● Functional computer battery to flash the BIOS Perform...
Inspiron 16 Plus 7620 Service Manual - NVIDIA GeForce RTX 3050/3050 Ti/Intel Graphics
Page 71
... EC internal Failure 2,1 Processor failure 2,2 System board: BIOS or ROM (Read-Only Memory) failure 2,3 No memory or RAM (Random-Access Memory) detected 2,4 Memory or RAM (Random-Access Memory) failure 2,5 Invalid memory installed 2,6 System-board or chipset error 2,7 Display failure - Diagnostic-light codes Diagnostic light codes (Amber, white) Problem description 1,1 TPM detection failure 1,2 Unrecoverable SPI flash failure 1,3 Short in hinge cable tripped OCP1 1,4 Short in use. ● Solid white-Camera is connected, and the battery has more than 5% charge...
... EC internal Failure 2,1 Processor failure 2,2 System board: BIOS or ROM (Read-Only Memory) failure 2,3 No memory or RAM (Random-Access Memory) detected 2,4 Memory or RAM (Random-Access Memory) failure 2,5 Invalid memory installed 2,6 System-board or chipset error 2,7 Display failure - Diagnostic-light codes Diagnostic light codes (Amber, white) Problem description 1,1 TPM detection failure 1,2 Unrecoverable SPI flash failure 1,3 Short in hinge cable tripped OCP1 1,4 Short in use. ● Solid white-Camera is connected, and the battery has more than 5% charge...
Inspiron 16 Plus 7620 Service Manual - NVIDIA GeForce RTX 3050/3050 Ti/Intel Graphics
Page 72
... Windows operating system. SupportAssist | On-board Diagnostics can also download it automatically starts Dell SupportAssist OS Recovery. Recovering the operating system When your hardware. ● Off-Camera is the new on-board diagnostic tool and replaces the ePSA 3.0 diagnostics. Caps Lock status light: Indicates whether Caps Lock is launched by the BIOS internally. For more information about the failed device(s) ● Run tests in all Dell computers installed with the BIOS and is enabled or disabled...
... Windows operating system. SupportAssist | On-board Diagnostics can also download it automatically starts Dell SupportAssist OS Recovery. Recovering the operating system When your hardware. ● Off-Camera is the new on-board diagnostic tool and replaces the ePSA 3.0 diagnostics. Caps Lock status light: Indicates whether Caps Lock is launched by the BIOS internally. For more information about the failed device(s) ● Run tests in all Dell computers installed with the BIOS and is enabled or disabled...
Service Manual - NVIDIA GeForce RTX 3060
Page 3
... of Inspiron 16 Plus 7620...11 Base cover...13 Removing the base cover...13 Installing the base cover...14 Memory module...16 Removing the memory module...16 Installing the memory module...17 Solid-state drive...19 Removing the M.2 2230 solid-state drive...19 Installing the M.2 2230 solid-state drive...20 Removing the M.2 2280 solid-state drive...21 Installing the M.2 2280 solid-state drive...22 Wireless card...23 Removing the wireless card...23 Installing the wireless card...24 Battery...26 Lithium-ion battery precautions...26 Removing the battery...26 Installing the battery...27 Fans...
... of Inspiron 16 Plus 7620...11 Base cover...13 Removing the base cover...13 Installing the base cover...14 Memory module...16 Removing the memory module...16 Installing the memory module...17 Solid-state drive...19 Removing the M.2 2230 solid-state drive...19 Installing the M.2 2230 solid-state drive...20 Removing the M.2 2280 solid-state drive...21 Installing the M.2 2280 solid-state drive...22 Wireless card...23 Removing the wireless card...23 Installing the wireless card...24 Battery...26 Lithium-ion battery precautions...26 Removing the battery...26 Installing the battery...27 Fans...
Service Manual - NVIDIA GeForce RTX 3060
Page 4
... changing an existing system setup password 62 Clearing CMOS settings...62 Clearing BIOS (System Setup) and System passwords 63 Updating the BIOS...63 Updating the BIOS in Windows...63 Updating the BIOS using the USB drive in Windows 63 Updating the BIOS from the F12 One-Time boot menu 63 Chapter 6: Troubleshooting...65 Handling swollen Lithium-ion batteries...65 Locate the Service Tag or Express Service Code of your Dell computer 65 System-diagnostic lights...66 SupportAssist | On-board Diagnostics...67 Recovering the operating system...67 WiFi power...
... changing an existing system setup password 62 Clearing CMOS settings...62 Clearing BIOS (System Setup) and System passwords 63 Updating the BIOS...63 Updating the BIOS in Windows...63 Updating the BIOS using the USB drive in Windows 63 Updating the BIOS from the F12 One-Time boot menu 63 Chapter 6: Troubleshooting...65 Handling swollen Lithium-ion batteries...65 Locate the Service Tag or Express Service Code of your Dell computer 65 System-diagnostic lights...66 SupportAssist | On-board Diagnostics...67 Recovering the operating system...67 WiFi power...
Service Manual - NVIDIA GeForce RTX 3060
Page 7
... you are unable to power on your computer. The Service Mode procedure automatically skips the following steps to disconnect the battery cable. When the ready-to-proceed message appears on the screen. The exposure standard for 3 seconds or until the Dell logo appears on the screen, press any media card and optical disk from system board prior conducting repairs in the computer. Electrostatic...
... you are unable to power on your computer. The Service Mode procedure automatically skips the following steps to disconnect the battery cable. When the ready-to-proceed message appears on the screen. The exposure standard for 3 seconds or until the Dell logo appears on the screen, press any media card and optical disk from system board prior conducting repairs in the computer. Electrostatic...
Service Manual - NVIDIA GeForce RTX 3060
Page 56
... or may not be displayed. NOTE: Before you change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling base devices. Navigation keys Keys Up arrow Down arrow Enter Spacebar Tab Navigation Moves to the previous page until you view the main screen. Entering BIOS setup program Steps 1. Navigation keys NOTE: For most of the hard drive. ● Change the system configuration information. ● Set or change BIOS Setup program, it is...
... or may not be displayed. NOTE: Before you change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling base devices. Navigation keys Keys Up arrow Down arrow Enter Spacebar Tab Navigation Moves to the previous page until you view the main screen. Entering BIOS setup program Steps 1. Navigation keys NOTE: For most of the hard drive. ● Change the system configuration information. ● Set or change BIOS Setup program, it is...
Service Manual - NVIDIA GeForce RTX 3060
Page 60
... onboard drives. System setup options-Display menu Display Display Brightness Brightness on battery power Sets the screen brightness when the computer is running on AC power. Internal HDD-1 Password Enables the user to boot the OS. Table 10. Default: ON Dell Auto OS Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for SupportAssist OS Recovery tool, in order to set in BIOS, the Asset Tag cannot be changed. 60 System setup Once set , change, or delete the Internal HDD-1 password. The admin password enables...
... onboard drives. System setup options-Display menu Display Display Brightness Brightness on battery power Sets the screen brightness when the computer is running on AC power. Internal HDD-1 Password Enables the user to boot the OS. Table 10. Default: ON Dell Auto OS Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for SupportAssist OS Recovery tool, in order to set in BIOS, the Asset Tag cannot be changed. 60 System setup Once set , change, or delete the Internal HDD-1 password. The admin password enables...
Service Manual - NVIDIA GeForce RTX 3060
Page 62
... immediately after a power-on or reboot. In the System BIOS or System Setup screen, select Security and press Enter. The Security screen is Locked. Select System/Admin Password and create a password in the Confirm new password field and click OK. 4. Use the following guidelines to assign the system password: ● A password can have up message. 5. Type the system password that Password Status is Unlocked. 3. Press Esc and save the changes. 6. Press...
... immediately after a power-on or reboot. In the System BIOS or System Setup screen, select Security and press Enter. The Security screen is Locked. Select System/Admin Password and create a password in the Confirm new password field and click OK. 4. Use the following guidelines to assign the system password: ● A password can have up message. 5. Type the system password that Password Status is Unlocked. 3. Press Esc and save the changes. 6. Press...
Service Manual - NVIDIA GeForce RTX 3060
Page 64
... boot if you downloaded from the Dell Support website and copied to perform the BIOS update flash process from the One-Time boot menu To update your computer. From a turn off state, insert the USB drive where you can use this capability, and you copied the flash into a USB port of the USB drive ● AC power adapter that is connected to the computer ● Functional computer battery to flash the BIOS Perform the following : ● USB drive formatted...
... boot if you downloaded from the Dell Support website and copied to perform the BIOS update flash process from the One-Time boot menu To update your computer. From a turn off state, insert the USB drive where you can use this capability, and you copied the flash into a USB port of the USB drive ● AC power adapter that is connected to the computer ● Functional computer battery to flash the BIOS Perform the following : ● USB drive formatted...
Service Manual - NVIDIA GeForce RTX 3060
Page 67
...-light LED codes (continued) Diagnostic light codes (Amber,White) Problem description 4,1 Memory error 4,2 Power rail error Camera status light: Indicates whether the camera is in use. ● Solid white-Camera is in use. SupportAssist | On-board Diagnostics can also download it from the Dell Support website to troubleshoot and fix your computer to software or hardware failures. The embedded system diagnostics provides a set of the following methods: ● Pressing F12 to enter one of options for particular devices or device...
...-light LED codes (continued) Diagnostic light codes (Amber,White) Problem description 4,1 Memory error 4,2 Power rail error Camera status light: Indicates whether the camera is in use. ● Solid white-Camera is in use. SupportAssist | On-board Diagnostics can also download it from the Dell Support website to troubleshoot and fix your computer to software or hardware failures. The embedded system diagnostics provides a set of the following methods: ● Pressing F12 to enter one of options for particular devices or device...
Setup and Specifications
Page 6
... computer with Dell Technical support. Follow the on-screen instructions to conserve charge on for Windows updates. Locate Dell apps Resources Description My Dell Centralized location for the wireless network access when prompted. ● If connected to your Inspiron 16 Plus 7620 It also notifies you : ● Connect to a network for the first time. 2. Dell Update Updates your computer. Locate and use Dell apps from the Windows Start menu-Recommended. When setting up, Dell recommends that the power adapter is connected to the Internet, sign in...
... computer with Dell Technical support. Follow the on-screen instructions to conserve charge on for Windows updates. Locate Dell apps Resources Description My Dell Centralized location for the wireless network access when prompted. ● If connected to your Inspiron 16 Plus 7620 It also notifies you : ● Connect to a network for the first time. 2. Dell Update Updates your computer. Locate and use Dell apps from the Windows Start menu-Recommended. When setting up, Dell recommends that the power adapter is connected to the Internet, sign in...
Setup and Specifications
Page 8
... computer models, the power and battery-status light are also used for USB4 and Thunderbolt 4. NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to a TV, external display or another HDMI-in enabled device. Power and battery-status light Indicates the power state and battery state of up to your computer's Service Manual. 8 Views of Inspiron 16 Plus 7620 For more information, search in your computer and charge the battery. 2. HDMI 2.0 port Connect to connect a DisplayPort device. USB 3.2 Gen 1 port Connect devices such as external storage devices...
... computer models, the power and battery-status light are also used for USB4 and Thunderbolt 4. NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to a TV, external display or another HDMI-in enabled device. Power and battery-status light Indicates the power state and battery state of up to your computer's Service Manual. 8 Views of Inspiron 16 Plus 7620 For more information, search in your computer and charge the battery. 2. HDMI 2.0 port Connect to connect a DisplayPort device. USB 3.2 Gen 1 port Connect devices such as external storage devices...