Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Technology Guide
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Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Dell Technology Guide
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... system is installed. Using the NVIDIA Utilities If installed on your computer (see "Setting Your Computer to exit the system setup program and resume the boot process. Depending on your system, see "Using the Intel® RAID Utilities" on your computer, you did not select a RAID configuration when the computer was...
... system is installed. Using the NVIDIA Utilities If installed on your computer (see "Setting Your Computer to exit the system setup program and resume the boot process. Depending on your system, see "Using the Intel® RAID Utilities" on your computer, you did not select a RAID configuration when the computer was...
Dell Technology Guide
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... and Media 91 NOTICE: Deleting a RAID 0 volume destroys all drives to keep before continuing. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to Another RAID Configuration You can add hard drives...
... and Media 91 NOTICE: Deleting a RAID 0 volume destroys all drives to keep before continuing. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to Another RAID Configuration You can add hard drives...
Dell Technology Guide
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.... 8 On the Select Source Hard Drive screen, double-click the hard drive from the drop-down -arrow keys to migrate, and click Next. Your computer boots to RAID-Enabled Mode" on page 87). 2 Click Start→ All Programs→ Intel(R) Matrix Storage Manager→ Intel Matrix Storage Console. This drive should...
.... 8 On the Select Source Hard Drive screen, double-click the hard drive from the drop-down -arrow keys to migrate, and click Next. Your computer boots to RAID-Enabled Mode" on page 87). 2 Click Start→ All Programs→ Intel(R) Matrix Storage Manager→ Intel Matrix Storage Console. This drive should...
Dell Technology Guide
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... that you may take five or more minutes to complete. The restore process begins and may need to select Dell Factory Tools, then Dell Factory Image Restore. To access the command prompt, type administrator in when you received your computer-including data files... Image Restore. Windows Vista: Dell Factory Image Restore 1 Turn on . A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. Data files include documents, spreadsheets, ...
... that you may take five or more minutes to complete. The restore process begins and may need to select Dell Factory Tools, then Dell Factory Image Restore. To access the command prompt, type administrator in when you received your computer-including data files... Image Restore. Windows Vista: Dell Factory Image Restore 1 Turn on . A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. Data files include documents, spreadsheets, ...
Dell Technology Guide
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...complete the installation. 270 Restoring Your Operating System NOTE: The next steps change the boot sequence for one time only. 3 Click Exit if the Install Windows message appears. 4 Restart the computer. When the DELL logo appears, press immediately. then, shut down your computer and try again. On ...the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW...
...complete the installation. 270 Restoring Your Operating System NOTE: The next steps change the boot sequence for one time only. 3 Click Exit if the Install Windows message appears. 4 Restart the computer. When the DELL logo appears, press immediately. then, shut down your computer and try again. On ...the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW...
Dell Technology Guide
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...more complete system test to evaluate your Service Manual for information about diagnostic and status lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating...in a certain sequence to indicate status and problems. See your computer. 272 Troubleshooting Some desktop computers have diagnostic lights. Dell Diagnostics can also indicate internal power problems. See your computer include: Tool Power lights Diagnostic lights for desktop computers Diagnostic ...
...more complete system test to evaluate your Service Manual for information about diagnostic and status lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating...in a certain sequence to indicate status and problems. See your computer. 272 Troubleshooting Some desktop computers have diagnostic lights. Dell Diagnostics can also indicate internal power problems. See your computer include: Tool Power lights Diagnostic lights for desktop computers Diagnostic ...
Dell Technology Guide
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... the documentation for Desktop Computers NOTE: If the message you can use the status of the various keyboard status lights displayed, see "Contacting Dell" on the Dell Support website support.dell.com. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I L U R E - FOR MORE INFORMATION: To learn more details. C ...meaning of certain features. FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for assistance). The computer failed to ...
... the documentation for Desktop Computers NOTE: If the message you can use the status of the various keyboard status lights displayed, see "Contacting Dell" on the Dell Support website support.dell.com. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I L U R E - FOR MORE INFORMATION: To learn more details. C ...meaning of certain features. FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for assistance). The computer failed to ...
Dell Technology Guide
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... options (see "Keyboard Problems for assistance). Keyboard failure or keyboard cable loose (see "Working With Options on the System Setup Program Screen" on page 292). DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. I N V A L I D C O N F I G U R A T I O N I N F O R M A T I L U R E - HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE.... system or the program that the boot sequence information is not listed in BIOS setup. This feature can be malfunctioning or the system board itself may have a failure (see "Contacting...
... options (see "Keyboard Problems for assistance). Keyboard failure or keyboard cable loose (see "Working With Options on the System Setup Program Screen" on page 292). DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. I N V A L I D C O N F I G U R A T I O N I N F O R M A T I L U R E - HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE.... system or the program that the boot sequence information is not listed in BIOS setup. This feature can be malfunctioning or the system board itself may have a failure (see "Contacting...
Dell Technology Guide
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.... • Enter the system setup program and ensure that the boot sequence information is correct (see "Entering the System Setup Program" on page 292. ( V A L U E) - See "Lockups and Software Problems" on page 308). N O B O O T S E C T O R O N H A R D - Run the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). TIME-OF-DAY CLOCK STOPPED - See "Lockups and Software...
.... • Enter the system setup program and ensure that the boot sequence information is correct (see "Entering the System Setup Program" on page 292. ( V A L U E) - See "Lockups and Software Problems" on page 308). N O B O O T S E C T O R O N H A R D - Run the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). TIME-OF-DAY CLOCK STOPPED - See "Lockups and Software...
Dell Technology Guide
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... CORD. STRIKE THE F1 KEY TO S H U T D O W N . - PRESS F5 TO RUN ONBOARD DIAGNOSTICS. - • Reseat the memory (for assistance (see "Running the Dell Diagnostics" on page 337). THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. NOTE: This message concerning the requirement of an AC power adapter type of 130-W or...
... CORD. STRIKE THE F1 KEY TO S H U T D O W N . - PRESS F5 TO RUN ONBOARD DIAGNOSTICS. - • Reseat the memory (for assistance (see "Running the Dell Diagnostics" on page 337). THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. NOTE: This message concerning the requirement of an AC power adapter type of 130-W or...
Dell Technology Guide
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...AC ADAPTER ORIGINALLY SHIPPED. WARNING: THE PRIMARY BATTERY CANNOT BE IDENTIFIED. Contact Dell for assistance (see "Contacting Dell" on page 307. See "System Setup" on page 337). Contact Dell for assistance (see "Contacting Dell" on page 337). THEY SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE...YOUR SUPPORT DESK OR D E L L. - PRESS F1 TO SHUTDOWN THE S YS T E M . THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE [PRIMARY/SECONDARY] EIDE CONTROLLER IS OPERATING OUTSIDE OF NORMAL SPECIFICATIONS. HIT ...
...AC ADAPTER ORIGINALLY SHIPPED. WARNING: THE PRIMARY BATTERY CANNOT BE IDENTIFIED. Contact Dell for assistance (see "Contacting Dell" on page 307. See "System Setup" on page 337). Contact Dell for assistance (see "Contacting Dell" on page 337). THEY SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE...YOUR SUPPORT DESK OR D E L L. - PRESS F1 TO SHUTDOWN THE S YS T E M . THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE [PRIMARY/SECONDARY] EIDE CONTROLLER IS OPERATING OUTSIDE OF NORMAL SPECIFICATIONS. HIT ...
Dell Technology Guide
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... on your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you see the Microsoft® Windows® desktop; If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Press any key to continue...." 4 Press any questions that is known to run the Dell Diagnostics from the Drivers and Utilities media. NOTE...
... on your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you see the Microsoft® Windows® desktop; If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Press any key to continue...." 4 Press any questions that is known to run the Dell Diagnostics from the Drivers and Utilities media. NOTE...
Dell Technology Guide
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... specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press ...and try again. If multiple versions are listed, select the version appropriate for one time only. When the DELL logo appears, press immediately. NOTE: The next steps change the boot sequence for your computer and try again. Troubleshooting 283 NOTE: If you wait too long and the operating ...
... specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press ...and try again. If multiple versions are listed, select the version appropriate for one time only. When the DELL logo appears, press immediately. NOTE: The next steps change the boot sequence for your computer and try again. Troubleshooting 283 NOTE: If you wait too long and the operating ...
Dell Technology Guide
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... and settings for the currently highlighted option. Entering the System Setup Program 1 Turn on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you ...cannot change settings that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup System ...
... and settings for the currently highlighted option. Entering the System Setup Program 1 Turn on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you ...cannot change settings that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup System ...
Dell Technology Guide
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... as soon as you want to exit the system setup program and resume the boot process. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to highlight the Boot Device Property, and then press . 4 Press the up- and down -arrow keys to .../DVD/CD-RW drive • Modular Bay HDD NOTE: Only devices that may be installed in your computer, including but not limited to highlight the Boot tab. 3 Press the up -arrow key, and then enable or disable the device or change , and then press . 5 Press and then press to change its...
... as soon as you want to exit the system setup program and resume the boot process. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to highlight the Boot Device Property, and then press . 4 Press the up- and down -arrow keys to .../DVD/CD-RW drive • Modular Bay HDD NOTE: Only devices that may be installed in your computer, including but not limited to highlight the Boot tab. 3 Press the up -arrow key, and then enable or disable the device or change , and then press . 5 Press and then press to change its...
Dell Technology Guide
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...then shut down your computer and try again. 3 When the boot device list appears, highlight the device from which you want to select the appropriate device (for certain hardware replacements. 310 System Setup When the DELL logo appears, press immediately. If you wait too long and... the Windows logo appears, continue to wait until you reboot the computer, the previous boot order is bootable, check the device documentation. Changing Boot Sequence to a USB Device 1 Connect...
...then shut down your computer and try again. 3 When the boot device list appears, highlight the device from which you want to select the appropriate device (for certain hardware replacements. 310 System Setup When the DELL logo appears, press immediately. If you wait too long and... the Windows logo appears, continue to wait until you reboot the computer, the previous boot order is bootable, check the device documentation. Changing Boot Sequence to a USB Device 1 Connect...
Dell Technology Guide
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...Secondary cache which can transfer information. A rewritable version of many processor operations. Data can be either be recorded only once onto a CD-R. boot sequence - In case your hard drive is damaged or your computer. British thermal unit - A communication pathway between the components in MHz, ...- Data can read CDs and write to a CD-RW disc, and then erased and written over . bit - A CD that you can use to boot. bits per second - bus speed - C C - A special high-speed storage mechanism which the computer attempts to start your hard drive is a bootable...
...Secondary cache which can transfer information. A rewritable version of many processor operations. Data can be either be recorded only once onto a CD-R. boot sequence - In case your hard drive is damaged or your computer. British thermal unit - A communication pathway between the components in MHz, ...- Data can read CDs and write to a CD-RW disc, and then erased and written over . bit - A CD that you can use to boot. bits per second - bus speed - C C - A special high-speed storage mechanism which the computer attempts to start your hard drive is a bootable...
Dell Technology Guide
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... interprets and executes program instructions. The higher the refresh rate, the less video flicker can view but cannot edit or delete. processor - personal system/2 - pre-boot execution environment - random-access memory - readme file - A file can have not yet been documented. The higher the resolution, the sharper the image. read -only - The...
... interprets and executes program instructions. The higher the refresh rate, the less video flicker can view but cannot edit or delete. processor - personal system/2 - pre-boot execution environment - random-access memory - readme file - A file can have not yet been documented. The higher the resolution, the sharper the image. read -only - The...