Quick Reference Guide
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Error Messages 29 System Messages 34 Troubleshooting Software and Hardware Problems 35 Dell Diagnostics 36 Troubleshooting Tips 38 Power Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System...
Error Messages 29 System Messages 34 Troubleshooting Software and Hardware Problems 35 Dell Diagnostics 36 Troubleshooting Tips 38 Power Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System...
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...) 12 right speaker 13 fingerprint reader (optional) 14 track stick (optional) 15 track stick/touch pad buttons 16 display latch release 17 Secure Digital (SD) memory 18 wireless switch card reader 19 left speaker 20 device status lights 21 ambient light sensor 8 About Your Computer
...) 12 right speaker 13 fingerprint reader (optional) 14 track stick (optional) 15 track stick/touch pad buttons 16 display latch release 17 Secure Digital (SD) memory 18 wireless switch card reader 19 left speaker 20 device status lights 21 ambient light sensor 8 About Your Computer
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3-in-1 Memory Card Reader 3-in-1 memory card controller 3-in-1 memory card connector Cards supported Ricoh R5C847 3-in-1 combo card connector Secure Digital (SD), SD I /II PC Card connector microphone connector, stereo... I /O, MultiMediaCard (MMC) Memory Memory module connector two DIMM slots Memory module capacities 512 MB, 1-, 2-, 3-, or 4-GB capable Memory type DDR II 667 MHz and 800 MHz SDRAM Minimum memory 512 MB Maximum memory 4 GB NOTE: The available memory displayed does not reflect the complete maximum memory installed because some memory is reserved for system files....
3-in-1 Memory Card Reader 3-in-1 memory card controller 3-in-1 memory card connector Cards supported Ricoh R5C847 3-in-1 combo card connector Secure Digital (SD), SD I /II PC Card connector microphone connector, stereo... I /O, MultiMediaCard (MMC) Memory Memory module connector two DIMM slots Memory module capacities 512 MB, 1-, 2-, 3-, or 4-GB capable Memory type DDR II 667 MHz and 800 MHz SDRAM Minimum memory 512 MB Maximum memory 4 GB NOTE: The available memory displayed does not reflect the complete maximum memory installed because some memory is reserved for system files....
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Communications Modem Network adapter Wireless Mobile Broadband GPS Video Video type: Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Internal microphone Volume controls ...WPAN) Mini-Cards Bluetooth® wireless technology Mini-Card supported by Mobile Broadband Mini-Card Intel integrated UMA graphics Intel GE45 size of shared video memory is up to 256 MB LVDS S-video (S/PDIF) connector high-definition audio IDT 92HD71B 24-bit (analog-to-digital and digital-toanalog) high...
Communications Modem Network adapter Wireless Mobile Broadband GPS Video Video type: Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Internal microphone Volume controls ...WPAN) Mini-Cards Bluetooth® wireless technology Mini-Card supported by Mobile Broadband Mini-Card Intel integrated UMA graphics Intel GE45 size of shared video memory is up to 256 MB LVDS S-video (S/PDIF) connector high-definition audio IDT 92HD71B 24-bit (analog-to-digital and digital-toanalog) high...
Quick Reference Guide
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...is blinking blue, the computer is receiving electrical power, a device such as a memory module or graphics card might emit a series of beeps during start -up : 1 Write down the beep code. 2 Run the Dell Diagnostics to resume normal operation. Tools Power Lights The two-color power-button light ...on page 36). Press a key on the keyboard, move the mouse, or press the power button to identify a more serious cause (see "Dell Diagnostics" on the top cover of your computer. Troubleshooting CAUTION: To guard against the likelihood of electric shock, laceration by moving fan blades, ...
...is blinking blue, the computer is receiving electrical power, a device such as a memory module or graphics card might emit a series of beeps during start -up : 1 Write down the beep code. 2 Run the Dell Diagnostics to resume normal operation. Tools Power Lights The two-color power-button light ...on page 36). Press a key on the keyboard, move the mouse, or press the power button to identify a more serious cause (see "Dell Diagnostics" on the top cover of your computer. Troubleshooting CAUTION: To guard against the likelihood of electric shock, laceration by moving fan blades, ...
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... see your Service Manual on the Dell Support website at support.dell.com). 2 Verify that the memory modules that no special memory failure module/memory connector placement requirements exist (see your Service Manual on the Dell Support website at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible Contact Dell. Possible on the Dell Support website at battery failure...
... see your Service Manual on the Dell Support website at support.dell.com). 2 Verify that the memory modules that no special memory failure module/memory connector placement requirements exist (see your Service Manual on the Dell Support website at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible Contact Dell. Possible on the Dell Support website at battery failure...
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...operating system or the program that was running when the message appeared. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more information. See your Service Manual at support.dell.com for more information. The primary cache internal to commands from the computer....a hard drive in the Dell Diagnostics (see the documentation for more memory modules may be faulty or improperly seated. C D D R I V E C O N T R O L L E R F A I L U R E - If the message is not listed, see "Dell Diagnostics" on page 61). ...
...operating system or the program that was running when the message appeared. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more information. See your Service Manual at support.dell.com for more information. The primary cache internal to commands from the computer....a hard drive in the Dell Diagnostics (see the documentation for more memory modules may be faulty or improperly seated. C D D R I V E C O N T R O L L E R F A I L U R E - If the message is not listed, see "Dell Diagnostics" on page 61). ...
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...Manual at support.dell.com for example, Printer out of memory recorded in nonvolatile memory (NVRAM) does not match the memory installed in the Dell Diagnostics (see "Contacting Dell" on page ..., try another card. The file that you are trying to commands from a CD. Reinstall the memory modules and, if necessary, replace them. H A R D - D I S K D R I V E C O N T R O L L E R F A I V E - HA R D -DISK DRIVE FAILURE - Restart the computer. If the error appears again, contact Dell (see "Dell Diagnostics" on page 61). Try copying the file to carry out the command. D I S K D R I V ...
...Manual at support.dell.com for example, Printer out of memory recorded in nonvolatile memory (NVRAM) does not match the memory installed in the Dell Diagnostics (see "Contacting Dell" on page ..., try another card. The file that you are trying to commands from a CD. Reinstall the memory modules and, if necessary, replace them. H A R D - D I S K D R I V E C O N T R O L L E R F A I V E - HA R D -DISK DRIVE FAILURE - Restart the computer. If the error appears again, contact Dell (see "Dell Diagnostics" on page 61). Try copying the file to carry out the command. D I S K D R I V ...
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... avoid touching the keyboard or the mouse during the boot routine. See your Service Manual at support.dell.com for more information. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 36). MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP...
... avoid touching the keyboard or the mouse during the boot routine. See your Service Manual at support.dell.com for more information. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 36). MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP...
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...properly seated, and partitioned as a boot device. Reinstall the memory modules and, if necessary, replace them . N O B O O T D E V I C E A V A I V E - Contact Dell (see "Contacting Dell" on the system board may be faulty or improperly seated.... documentation. If the error message still appears, see your Service Manual at support.dell.com). Reinstall the memory modules and, if necessary, replace them . MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Reinstall the memory modules and, if necessary, replace them . The operating system may be malfunctioning....
...properly seated, and partitioned as a boot device. Reinstall the memory modules and, if necessary, replace them . N O B O O T D E V I C E A V A I V E - Contact Dell (see "Contacting Dell" on the system board may be faulty or improperly seated.... documentation. If the error message still appears, see your Service Manual at support.dell.com). Reinstall the memory modules and, if necessary, replace them . MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Reinstall the memory modules and, if necessary, replace them . The operating system may be malfunctioning....
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...G R A M - U N E X P E C T E D I N T E R R U P T I B L E . The keyboard controller may be malfunctioning, or a memory module may be malfunctioning. X : \ I S N O T A C C E S S I N P R O T E C T E D M O D E - The battery is not listed in the Dell Diagnostics (see the documentation for assistance. System Messages NOTE: If the message you received is running when the message appeared. FOR HELP IN RESOLVING THIS ...your Service Manual at support.dell.com for the Date and Time options. TIME- TI M E - O F - A chip on page 36). Run the System Memory tests and the Keyboard Controller...
...G R A M - U N E X P E C T E D I N T E R R U P T I B L E . The keyboard controller may be malfunctioning, or a memory module may be malfunctioning. X : \ I S N O T A C C E S S I N P R O T E C T E D M O D E - The battery is not listed in the Dell Diagnostics (see the documentation for assistance. System Messages NOTE: If the message you received is running when the message appeared. FOR HELP IN RESOLVING THIS ...your Service Manual at support.dell.com for the Date and Time options. TIME- TI M E - O F - A chip on page 36). Run the System Memory tests and the Keyboard Controller...
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... if that your computer is in this section, follow the safety information that shipped with your Service Manual at support.dell.com). I F T H E P O W E R L I G H T I S B L I N K I N G B L U E - The computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on the keyboard, move the mouse, or press the power button to the same electrical outlet...
... if that your computer is in this section, follow the safety information that shipped with your Service Manual at support.dell.com). I F T H E P O W E R L I G H T I S B L I N K I N G B L U E - The computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on the keyboard, move the mouse, or press the power button to the same electrical outlet...
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... TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You may lose data if you begin any of memory supported by your computer, see "Memory" on page 20. • Run the Dell Diagnostics (see your Service Manual at least 8 to 10 seconds (until the computer turns off), and ... more information about the type of the procedures in this section, follow the safety information that shipped with the memory. • Ensure that you are following the memory installation guidelines (see "Dell Diagnostics" on your keyboard or moving your mouse, press and hold the power button for at support...
... TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You may lose data if you begin any of memory supported by your computer, see "Memory" on page 20. • Run the Dell Diagnostics (see your Service Manual at least 8 to 10 seconds (until the computer turns off), and ... more information about the type of the procedures in this section, follow the safety information that shipped with the memory. • Ensure that you are following the memory installation guidelines (see "Dell Diagnostics" on your keyboard or moving your mouse, press and hold the power button for at support...
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... information, 53 H hardware beep codes, 27 I Internet connecting, 13 setting up, 14 wireless switch Network Locator, 10 M media Drivers and Utilities, 53 operating system, 53 memory troubleshooting, 39 N networks wireless switch, 10 Notebook System Software, 53 64 Index O operating system media, 51, 53 product key, 54 reinstalling, 53 System Restore, 48...
... information, 53 H hardware beep codes, 27 I Internet connecting, 13 setting up, 14 wireless switch Network Locator, 10 M media Drivers and Utilities, 53 operating system, 53 memory troubleshooting, 39 N networks wireless switch, 10 Notebook System Software, 53 64 Index O operating system media, 51, 53 product key, 54 reinstalling, 53 System Restore, 48...
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..., 21 battery, 23 communications, 21 display, 22 environmental, 26 keyboard, 23 memory, 20 physical, 25 ports and connectors, 20 processor, 19 system information, 19 touch pad, 23 video, 21 support contacting Dell, 61 information, 54 System Restore, 48 enabling, 50 T telephone numbers, 61... transferring information to a new computer, 15 troubleshooting, 54 blue screen, 41 computer not responding, 40 Dell Diagnostics, 36 error messages, 29 memory, 39 power, 38 power light conditions, 38 program crashes, 40 programs and Windows compatibility, 41 restore to previous state,...
..., 21 battery, 23 communications, 21 display, 22 environmental, 26 keyboard, 23 memory, 20 physical, 25 ports and connectors, 20 processor, 19 system information, 19 touch pad, 23 video, 21 support contacting Dell, 61 information, 54 System Restore, 48 enabling, 50 T telephone numbers, 61... transferring information to a new computer, 15 troubleshooting, 54 blue screen, 41 computer not responding, 40 Dell Diagnostics, 36 error messages, 29 memory, 39 power, 38 power light conditions, 38 program crashes, 40 programs and Windows compatibility, 41 restore to previous state,...
Technical Guide
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... at every level. All the essential features you do- Key Features: Redesigned for improved durability. E5500 and E5400 notebooks can get up to 8 hours* on a single optional 9-cell battery Anytime, Anywhere wireless connectivity* supports...memory. Make adjustments to management profiles without taxing your Wi-Fi connections. Latitude notebooks are designed for business-class computing. Sleek with new Latitude family docking solutions. Dell ControlPoint™ creates an awesome user experience by leading-edge IT simplification technologies. Latitude E5400...
... at every level. All the essential features you do- Key Features: Redesigned for improved durability. E5500 and E5400 notebooks can get up to 8 hours* on a single optional 9-cell battery Anytime, Anywhere wireless connectivity* supports...memory. Make adjustments to management profiles without taxing your Wi-Fi connections. Latitude notebooks are designed for business-class computing. Sleek with new Latitude family docking solutions. Dell ControlPoint™ creates an awesome user experience by leading-edge IT simplification technologies. Latitude E5400...
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... without sacrificing performance. LaLtaittuitduedeE5E550500,0E, 5E4504000TeTcehcnhincaiclaGl Guiudiedbeobookok *See important information at end of 800MHz dual-channel DDR2 system memory*. You get powerful mobile dual-core processors with PCI implementation. PCI-Express (PCI-E) Technology Serial I /O advances for the next 10 years or more... technology provides a forward leap in wireless connectivity, battery life and performance. New Performance Architecture Intel® Core™ 2 Duo Processor Dell Latitude E5500 and E5400 are equipped with processor and chipset bus architecture.
... without sacrificing performance. LaLtaittuitduedeE5E550500,0E, 5E4504000TeTcehcnhincaiclaGl Guiudiedbeobookok *See important information at end of 800MHz dual-channel DDR2 system memory*. You get powerful mobile dual-core processors with PCI implementation. PCI-Express (PCI-E) Technology Serial I /O advances for the next 10 years or more... technology provides a forward leap in wireless connectivity, battery life and performance. New Performance Architecture Intel® Core™ 2 Duo Processor Dell Latitude E5500 and E5400 are equipped with processor and chipset bus architecture.
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...Guiudiedbeobookok *See important information at end of inactivity and dynamically lowers render core voltage. Mobile Intel® Graphics Media Accelerator 4500MHD brings the next generation...display resolutions with Panel Fitter 2 • Efficient and intelligent balancing of render core voltage and frequency. new industry graphics feature and acceleration technologies Accurately ... Graphics Power Modulation Technology helps extend battery life through dynamic switching of shared system memory usage between graphics and other applications with Microsoft® DirectX® 10 and...
...Guiudiedbeobookok *See important information at end of inactivity and dynamically lowers render core voltage. Mobile Intel® Graphics Media Accelerator 4500MHD brings the next generation...display resolutions with Panel Fitter 2 • Efficient and intelligent balancing of render core voltage and frequency. new industry graphics feature and acceleration technologies Accurately ... Graphics Power Modulation Technology helps extend battery life through dynamic switching of shared system memory usage between graphics and other applications with Microsoft® DirectX® 10 and...
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... 10/100/1000 Gigabit Ethernet 56K v924 Internal Modem (Optional) Wireless: Dell Wireless 1397 (802.11b/g); LaLtaittuitduedeE5E550500,0E, 5E4504000TeTcehcnhincaiclaGl Guiudiedbeobookok Latitude E5400 Technical Specifications Processors Intel® CoreTM 2 Duo and Celeron Processors Up to T9400 (2.53GHz, 6MB L2 Cache) Operating ...UltraSharp™ Widescreen WXGA+ (1440x900) LED Display 14.1" Widescreen WXGA (1280x800) Display Memory Dual Channel DDR2 Memory* Two Memory slots offering up to 8GB* Memory Bandwidth: 800MHz Primary Storage Options 7200RPM Free Fall Sensor Hard Drive up to 160GB*...
... 10/100/1000 Gigabit Ethernet 56K v924 Internal Modem (Optional) Wireless: Dell Wireless 1397 (802.11b/g); LaLtaittuitduedeE5E550500,0E, 5E4504000TeTcehcnhincaiclaGl Guiudiedbeobookok Latitude E5400 Technical Specifications Processors Intel® CoreTM 2 Duo and Celeron Processors Up to T9400 (2.53GHz, 6MB L2 Cache) Operating ...UltraSharp™ Widescreen WXGA+ (1440x900) LED Display 14.1" Widescreen WXGA (1280x800) Display Memory Dual Channel DDR2 Memory* Two Memory slots offering up to 8GB* Memory Bandwidth: 800MHz Primary Storage Options 7200RPM Free Fall Sensor Hard Drive up to 160GB*...
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...at end of document 39 LaLtaittuitduedeE5E550500,0E, 5E4504000TeTcehcnhincaiclaGl Guiudiedbeobookok Latitude E5500 Technical Specifications Processors Intel® CoreTM 2 Duo and Celeron Processors Up to T9400 (2.53GHz, 6MB ...anti-glare 15.4" Widescreen WXGA (1280x800) Display Memory Dual Channel DDR2 Memory* Two Memory slots offering up to 4GB* Memory Bandwidth: 800MHz Primary Storage Options 7200RPM Free Fall...Wired: 10/100/1000 Gigabit Ethernet 56K v924 Internal Modem (Optional) Wireless: Dell Wireless 1397 (802.11b/g); Dell Wireless 1510 (802.11a/g/ draft n 2x2); Intel WiFi® Link ...
...at end of document 39 LaLtaittuitduedeE5E550500,0E, 5E4504000TeTcehcnhincaiclaGl Guiudiedbeobookok Latitude E5500 Technical Specifications Processors Intel® CoreTM 2 Duo and Celeron Processors Up to T9400 (2.53GHz, 6MB ...anti-glare 15.4" Widescreen WXGA (1280x800) Display Memory Dual Channel DDR2 Memory* Two Memory slots offering up to 4GB* Memory Bandwidth: 800MHz Primary Storage Options 7200RPM Free Fall...Wired: 10/100/1000 Gigabit Ethernet 56K v924 Internal Modem (Optional) Wireless: Dell Wireless 1397 (802.11b/g); Dell Wireless 1510 (802.11a/g/ draft n 2x2); Intel WiFi® Link ...