Quick Reference Guide
Page 6
...; Windows® License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to troubleshoot and solve problems • Service Tag and Express Service Code •...; Microsoft Windows License Label Find It Here User's Guide Microsoft Windows Help and Support Center 1 Click Start or → Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide for your call when contacting support. What Are You Looking For? •...
...; Windows® License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to troubleshoot and solve problems • Service Tag and Express Service Code •...; Microsoft Windows License Label Find It Here User's Guide Microsoft Windows Help and Support Center 1 Click Start or → Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide for your call when contacting support. What Are You Looking For? •...
Quick Reference Guide
Page 7
...Follow the instructions on my computer configuration, product specifications, and white papers • Downloads - Frequently asked questions Dell Support Website - support.dell.com NOTE: Select your region or business segment to support.dell.com, select your region or business segment, and..., service contract, online discussions with other Dell customers • Upgrades - NSS provides critical updates for your computing environment Dell Support Utility The Dell Support Utility is necessary for the keyword Notebook System Software. The software automatically detects your...
...Follow the instructions on my computer configuration, product specifications, and white papers • Downloads - Frequently asked questions Dell Support Website - support.dell.com NOTE: Select your region or business segment to support.dell.com, select your region or business segment, and..., service contract, online discussions with other Dell customers • Upgrades - NSS provides critical updates for your computing environment Dell Support Utility The Dell Support Utility is necessary for the keyword Notebook System Software. The software automatically detects your...
Quick Reference Guide
Page 15
See "Specifications" in your User's Guide for the battery alarms in QuickSet or ...is turned off the computer, disconnect the AC adapter from the electrical outlet and the computer, disconnect the modem from Dell. Replace the battery only with a compatible battery purchased from the wall connector and computer, and remove any other computers...an electrical outlet. Low-Battery Warning NOTICE: To avoid losing or corrupting data, save your Dell™ computer. Charging the Battery NOTE: With Dell™ ExpressCharge™, when the computer is in your computer. For more than 60 ...
See "Specifications" in your User's Guide for the battery alarms in QuickSet or ...is turned off the computer, disconnect the AC adapter from the electrical outlet and the computer, disconnect the modem from Dell. Replace the battery only with a compatible battery purchased from the wall connector and computer, and remove any other computers...an electrical outlet. Low-Battery Warning NOTICE: To avoid losing or corrupting data, save your Dell™ computer. Charging the Battery NOTE: With Dell™ ExpressCharge™, when the computer is in your computer. For more than 60 ...
Quick Reference Guide
Page 20
...takes 10 to 20 minutes and requires no interaction on the screen. Tests a specific device. If you to answer questions periodically. NOTE: The Service Tag for the option you want. If you contact Dell, the technical support representative will ask you for your Service Tag. 3 If you... Test Custom Test Symptom Tree Function Performs a quick test of devices. This test typically takes 1 hour or more information. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for your computer is encountered during a test, a message ...
...takes 10 to 20 minutes and requires no interaction on the screen. Tests a specific device. If you to answer questions periodically. NOTE: The Service Tag for the option you want. If you contact Dell, the technical support representative will ask you for your Service Tag. 3 If you... Test Custom Test Symptom Tree Function Performs a quick test of devices. This test typically takes 1 hour or more information. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for your computer is encountered during a test, a message ...
User's Guide
Page 11
Only 201 FCC Class B 201 11 16 Dell™ QuickSet 177 17 Traveling With Your Computer 179 Identifying Your Computer 179 Packing the Computer 179 Travel Tips 180 Traveling by Air 181 18 Specifications 183 19 Getting Help 193 Obtaining Assistance 193 Technical Support and Customer Service 194 DellConnect 194 Online Services 194 AutoTech Service 195 Automated Order-Status Service 195 Problems With Your Order 195 Product Information 196 Returning Items for Warranty Repair or Credit 196 Before You Call 196 Contacting Dell 199 20 Appendix 201 FCC Notice (U.S.
Only 201 FCC Class B 201 11 16 Dell™ QuickSet 177 17 Traveling With Your Computer 179 Identifying Your Computer 179 Packing the Computer 179 Travel Tips 180 Traveling by Air 181 18 Specifications 183 19 Getting Help 193 Obtaining Assistance 193 Technical Support and Customer Service 194 DellConnect 194 Online Services 194 AutoTech Service 195 Automated Order-Status Service 195 Problems With Your Order 195 Product Information 196 Returning Items for Warranty Repair or Credit 196 Before You Call 196 Contacting Dell 199 20 Appendix 201 FCC Notice (U.S.
User's Guide
Page 17
...; Service and support - the NSS utility. Finding Information 17 Troubleshooting hints and Dell Support Website - Computer To download Notebook System Software: documentation, details on my 1 Go to support.dell.com, select your computer configuration, product region or business segment, and enter specifications, and white papers your region or business segment to view the appropriate...
...; Service and support - the NSS utility. Finding Information 17 Troubleshooting hints and Dell Support Website - Computer To download Notebook System Software: documentation, details on my 1 Go to support.dell.com, select your computer configuration, product region or business segment, and enter specifications, and white papers your region or business segment to view the appropriate...
User's Guide
Page 57
... adjusting the refresh rate on either the computer display or the external device. Switching the Video Image When you start the computer with your Dell-installed operating system. To view the rest of the desktop may appear on an external monitor, see the user's guide for future reference....default display settings, make a note of the default settings for the monitor. Setting Display Resolution and Refresh Rate To display a program at a specific resolution, both the graphics card and the display must support the program, and the necessary video drivers must be visible.
... adjusting the refresh rate on either the computer display or the external device. Switching the Video Image When you start the computer with your Dell-installed operating system. To view the rest of the desktop may appear on an external monitor, see the user's guide for future reference....default display settings, make a note of the default settings for the monitor. Setting Display Resolution and Refresh Rate To display a program at a specific resolution, both the graphics card and the display must support the program, and the necessary video drivers must be visible.
User's Guide
Page 64
... Broadband Modem Cable" on the General tab. Setting Up a New WLAN Using a Wireless Router and a Broadband Modem 1 Contact your Internet service provider (ISP) to obtain specific information about the wireless network card: 1 Right-click Wireless Network Connection. 2 Click Properties.
... Broadband Modem Cable" on the General tab. Setting Up a New WLAN Using a Wireless Router and a Broadband Modem 1 Contact your Internet service provider (ISP) to obtain specific information about the wireless network card: 1 Right-click Wireless Network Connection. 2 Click Properties.
User's Guide
Page 66
... for connecting to a network. Determining the Wireless Network Device Manager Depending on the software installed on the Dell™ Support website at support.dell.com. Verify the type of wireless network card that name on your computer, different wireless configuration utilities may...installed in Windows Vista: 1 Click Start→ Connect To→ Manage wireless networks. 2 Double-click a profile to a WLAN. Specific network names and configuration details vary. If the Choose a wireless network window states Windows cannot configure this connection, the wireless network card's...
... for connecting to a network. Determining the Wireless Network Device Manager Depending on the software installed on the Dell™ Support website at support.dell.com. Verify the type of wireless network card that name on your computer, different wireless configuration utilities may...installed in Windows Vista: 1 Click Start→ Connect To→ Manage wireless networks. 2 Double-click a profile to a WLAN. Specific network names and configuration details vary. If the Choose a wireless network window states Windows cannot configure this connection, the wireless network card's...
User's Guide
Page 67
...off , click the QuickSet icon in the taskbar and select Hotkey Popups. Monitoring the Status of the Wireless Network Card Through Dell QuickSet The wireless activity indicator provides you of your computer's wireless devices. The wireless activity indicator displays whether your computer's ... turn the wireless networking function on your computer, see your computer within the range of the Windows desktop). For specific information about the Dell QuickSet wireless activity indicator, rightclick the QuickSet icon in the taskbar and select Help. Once you have configured your computer...
...off , click the QuickSet icon in the taskbar and select Hotkey Popups. Monitoring the Status of the Wireless Network Card Through Dell QuickSet The wireless activity indicator provides you of your computer's wireless devices. The wireless activity indicator displays whether your computer's ... turn the wireless networking function on your computer, see your computer within the range of the Windows desktop). For specific information about the Dell QuickSet wireless activity indicator, rightclick the QuickSet icon in the taskbar and select Help. Once you have configured your computer...
User's Guide
Page 68
... A Mobile Broadband network, also known as the computer is within a cellular-data coverage zone. Contact your computer configuration, see the Dell Mobile Broadband Card Utility user's guide for instructions. To determine your service provider for your computer, the computer has a variety of ...you selected when you need a SIM card. Checking Your Dell Mobile Broadband Card Depending on your computer if you purchased the card when you purchased it separately from your cellular phone in a specific geographical location, that accompanied your card if purchased separately from...
... A Mobile Broadband network, also known as the computer is within a cellular-data coverage zone. Contact your computer configuration, see the Dell Mobile Broadband Card Utility user's guide for instructions. To determine your service provider for your computer, the computer has a variety of ...you selected when you need a SIM card. Checking Your Dell Mobile Broadband Card Depending on your computer if you purchased the card when you purchased it separately from your cellular phone in a specific geographical location, that accompanied your card if purchased separately from...
User's Guide
Page 71
... standby mode, as long as the switch is automatically enabled when you must first use Dell QuickSet to enable and configure the switch to scan specifically for use when your computer is connected to enable the feature through Dell QuickSet or the BIOS (system setup program) to appear. Setting Up and Using Networks...
... standby mode, as long as the switch is automatically enabled when you must first use Dell QuickSet to enable and configure the switch to scan specifically for use when your computer is connected to enable the feature through Dell QuickSet or the BIOS (system setup program) to appear. Setting Up and Using Networks...
User's Guide
Page 89
For your password(s). Using a Primary (or System) Password The primary password allows you type your protection, Dell technical support staff will ask you do not enter a password within 2 minutes, the computer returns to protect the computer from the Control... User Accounts from the Control Panel. Using an Administrator Password The administrator password is stored in your passwords, contact Dell (see "Contacting Dell" on page 199). The computer does not specifically prompt you must assign a primary password at the prompt. To set or change passwords, access User Accounts from ...
For your password(s). Using a Primary (or System) Password The primary password allows you type your protection, Dell technical support staff will ask you do not enter a password within 2 minutes, the computer returns to protect the computer from the Control... User Accounts from the Control Panel. Using an Administrator Password The administrator password is stored in your passwords, contact Dell (see "Contacting Dell" on page 199). The computer does not specifically prompt you must assign a primary password at the prompt. To set or change passwords, access User Accounts from ...
User's Guide
Page 95
... or alcohol. • Moisten a soft, lint-free cloth with either water or a display cleaner, and wipe the display until it is clean. Only use products specifically designed for the monitor's antistatic coating. • Wipe the keyboard, computer, and monitor plastics with a soft cleaning cloth moistened with water. 11 Cleaning Your Computer...
... or alcohol. • Moisten a soft, lint-free cloth with either water or a display cleaner, and wipe the display until it is clean. Only use products specifically designed for the monitor's antistatic coating. • Wipe the keyboard, computer, and monitor plastics with a soft cleaning cloth moistened with water. 11 Cleaning Your Computer...
User's Guide
Page 104
...specific device. Performs a thorough check of the test and any error conditions encountered. 104 Troubleshooting Lists the most common symptoms encountered and allows you to run. NOTE: The Service Tag for the option you cannot resolve the error condition, contact Dell (see "Obtaining Assistance" on page 193). Dell Diagnostics Main Menu 1 After the Dell...the button for your Service Tag. 3 If you run . If you contact Dell, technical support will ask for more and requires you want . 7 When the Dell Diagnostics Main Menu appears, select the test you want to select a test based...
...specific device. Performs a thorough check of the test and any error conditions encountered. 104 Troubleshooting Lists the most common symptoms encountered and allows you to run. NOTE: The Service Tag for the option you cannot resolve the error condition, contact Dell (see "Obtaining Assistance" on page 193). Dell Diagnostics Main Menu 1 After the Dell...the button for your Service Tag. 3 If you run . If you contact Dell, technical support will ask for more and requires you want . 7 When the Dell Diagnostics Main Menu appears, select the test you want to select a test based...
User's Guide
Page 111
... (see "Hard drive problems" on page 108), and boot the computer from media. The operating system is usually followed by specific information-for example, Printer out of memory recorded in NVRAM does not match the memory installed in the bay before it can ... restart the computer. HARD- Run the Hard-Disk Drive tests in filenames. Try copying the file to a different disk or use these characters in the Dell Diagnostics (see "Obtaining Assistance" on page 101). D I S K D R I V E C O N F I G U R A T I L U R E 0 - The computer cannot identify the PC Card. DRIVE ...
... (see "Hard drive problems" on page 108), and boot the computer from media. The operating system is usually followed by specific information-for example, Printer out of memory recorded in NVRAM does not match the memory installed in the bay before it can ... restart the computer. HARD- Run the Hard-Disk Drive tests in filenames. Try copying the file to a different disk or use these characters in the Dell Diagnostics (see "Obtaining Assistance" on page 101). D I S K D R I V E C O N F I G U R A T I L U R E 0 - The computer cannot identify the PC Card. DRIVE ...
User's Guide
Page 114
...board may be loose. The keyboard controller may be malfunctioning, or a memory module may require replacement (see "Dell Diagnostics" on page 101). The reserve battery that supports the system configuration settings may be malfunctioning. If the... E D M O D E - OF - U N E X P E C T E D I N T E R R U P T I L E D - The operating system cannot locate a sector on the hard drive. The operating system cannot find a specific track on the hard drive. OF- S ECTOR NOT FOUND - Run the Windows error-checking utility to remove. 4 Click Remove or Change/Remove and follow the...
...board may be loose. The keyboard controller may be malfunctioning, or a memory module may require replacement (see "Dell Diagnostics" on page 101). The reserve battery that supports the system configuration settings may be malfunctioning. If the... E D M O D E - OF - U N E X P E C T E D I N T E R R U P T I L E D - The operating system cannot locate a sector on the hard drive. The operating system cannot find a specific track on the hard drive. OF- S ECTOR NOT FOUND - Run the Windows error-checking utility to remove. 4 Click Remove or Change/Remove and follow the...
User's Guide
Page 136
... or values that you see the Windows desktop. System Setup Screens NOTE: For information about the computer. the lower-right corner displays information about a specific item on a system setup screen, highlight the item and see "Performing a One-Time Boot" on the screen. NOTE: To change the boot ... page of the screen. Commonly Used Options Certain options require that appear as white type on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find...
... or values that you see the Windows desktop. System Setup Screens NOTE: For information about the computer. the lower-right corner displays information about a specific item on a system setup screen, highlight the item and see "Performing a One-Time Boot" on the screen. NOTE: To change the boot ... page of the screen. Commonly Used Options Certain options require that appear as white type on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find...
User's Guide
Page 142
...the toolbar, select your preferred language for the driver or utility (if available). 4 At the welcome screen, click Next and wait for the specific drivers and utilities used by your media drive directory to complete the installation. The first time that you run the media, it does not, ...start Windows Explorer, click your computer. 6 Click the link of a specific driver or utility to display information about the driver or utility that you want to install. 7 Click the Install button (if present) to install setup...
...the toolbar, select your preferred language for the driver or utility (if available). 4 At the welcome screen, click Next and wait for the specific drivers and utilities used by your media drive directory to complete the installation. The first time that you run the media, it does not, ...start Windows Explorer, click your computer. 6 Click the link of a specific driver or utility to display information about the driver or utility that you want to install. 7 Click the Install button (if present) to install setup...
User's Guide
Page 143
... and restart your computer. Reinstalling Software 143 If you are installing the driver. 4 Click the Driver tab→ Update Driver. 5 Click Install from a list or specific location (Advanced)→ Next. 6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate...
... and restart your computer. Reinstalling Software 143 If you are installing the driver. 4 Click the Driver tab→ Update Driver. 5 Click Install from a list or specific location (Advanced)→ Next. 6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate...