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... or in a cabinet, ensure that : • It is provided. As always, our technical support staff is referenced in front of the documentation and may see the documentation for technical information or general use as you explore your Alienware® laptop is designed to provide answers to many of any other object. •...
... or in a cabinet, ensure that : • It is provided. As always, our technical support staff is referenced in front of the documentation and may see the documentation for technical information or general use as you explore your Alienware® laptop is designed to provide answers to many of any other object. •...
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... Local Backup" on the screen. These steps are mandatory and may render your computer available at support.dell.com. To create a full system backup, see support.dell.com/MyNewDell. The Windows setup screens will need to complete. Doing so may take you will take some time to reinstall the operating system. To ...
... Local Backup" on the screen. These steps are mandatory and may render your computer available at support.dell.com. To create a full system backup, see support.dell.com/MyNewDell. The Windows setup screens will need to complete. Doing so may take you will take some time to reinstall the operating system. To ...
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For more information about displays, see the Dell Technology Guide available on your computer. Provides high quality sound for video capture, conferencing, and chat. 3 Camera activity indicator - Built-in camera for video conferencing and voice recording. 2 Camera - Indicates if the camera is on selections you made when purchasing your hard drive or at support.dell.com/manuals. 27 Your display can vary based on or off. 4 Display - CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 1 Microphone -
For more information about displays, see the Dell Technology Guide available on your computer. Provides high quality sound for video capture, conferencing, and chat. 3 Camera activity indicator - Built-in camera for video conferencing and voice recording. 2 Camera - Indicates if the camera is on selections you made when purchasing your hard drive or at support.dell.com/manuals. 27 Your display can vary based on or off. 4 Display - CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 1 Microphone -
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... EC firmware version. Main Menu System Time System Date Alienware Service Tag BIOS Version EC Version ME version CPU CPU Frequency CPU L3 Cache Displays the system time. Displays the processor cache size. 47 Displays the service tag of your computer. dell.com/manuals. Displays the model number of your computer. Displays... in this section may not appear, or may not appear exactly as listed. NOTE: For the updated system setup information, see the Service Manual at support. Displays the BIOS version. Displays the type of the processor. Displays the system date.
... EC firmware version. Main Menu System Time System Date Alienware Service Tag BIOS Version EC Version ME version CPU CPU Frequency CPU L3 Cache Displays the system time. Displays the processor cache size. 47 Displays the service tag of your computer. dell.com/manuals. Displays the model number of your computer. Displays... in this section may not appear, or may not appear exactly as listed. NOTE: For the updated system setup information, see the Service Manual at support. Displays the BIOS version. Displays the type of the processor. Displays the system date.
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CHAPTER 3: USING YOUR LAPTOP Advanced Menu USB Wake Support Allows you to enable or disable the internal high definition audio device. • Disabled: The internal audio device is disabled and is not visible to ... you to enable or disable the on-board LAN controller. • Disabled: Internal LAN is disabled and is not visible to disable the USB wake support feature.
CHAPTER 3: USING YOUR LAPTOP Advanced Menu USB Wake Support Allows you to enable or disable the internal high definition audio device. • Disabled: The internal audio device is disabled and is not visible to ... you to enable or disable the on-board LAN controller. • Disabled: Internal LAN is disabled and is not visible to disable the USB wake support feature.
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Parts purchased from Dell and Alienware will ship with your laptop. The procedures in this section may require the following conditions exist: • You have performed the steps in "Turning Off ... components for your computer at support.dell.com/manuals for increasing the processing power and storage space, by performing the removal procedure in reverse order. Unless otherwise noted, each procedure assumes that shipped with specific replacement instructions. NOTE: See the Service Manual at www.dell.com or www.alienware.com. You can be replaced...
Parts purchased from Dell and Alienware will ship with your laptop. The procedures in this section may require the following conditions exist: • You have performed the steps in "Turning Off ... components for your computer at support.dell.com/manuals for increasing the processing power and storage space, by performing the removal procedure in reverse order. Unless otherwise noted, each procedure assumes that shipped with specific replacement instructions. NOTE: See the Service Manual at www.dell.com or www.alienware.com. You can be replaced...
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... performed the installation or removal procedures properly. • If an error message appears on the screen, write down the exact error message prior to calling Alienware Technical Support to check: • Ensure that the power outlet is working. • Ensure the UPS or power strip is properly connected between your peripheral devices...
... performed the installation or removal procedures properly. • If an error message appears on the screen, write down the exact error message prior to calling Alienware Technical Support to check: • Ensure that the power outlet is working. • Ensure the UPS or power strip is properly connected between your peripheral devices...
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... ensuring that it meets the necessary system requirements and that all tests have completed, close the Main Menu window to exit the Alienware Diagnostics and restart the computer. However, if the computer fails the POST, the computer will generate a single beep to indicate... a general failure and an error message will continue to the Alienware Diagnostics Main Menu. 8. Remove the backup disc, then close the test window to return to start normally. For assistance, contact Alienware Technical Support (see "CONTACTING ALIENWARE" on page 109). 78 CHAPTER 5: TROUBLESHOOTING 7. If the ...
... ensuring that it meets the necessary system requirements and that all tests have completed, close the Main Menu window to exit the Alienware Diagnostics and restart the computer. However, if the computer fails the POST, the computer will generate a single beep to indicate... a general failure and an error message will continue to the Alienware Diagnostics Main Menu. 8. Remove the backup disc, then close the test window to return to start normally. For assistance, contact Alienware Technical Support (see "CONTACTING ALIENWARE" on page 109). 78 CHAPTER 5: TROUBLESHOOTING 7. If the ...
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... display is attached to an external monitor, press to switch the video image to the display. 83 If you require assistance, contact Alienware Technical Support (for correct seating and orientation. The computer may be installed in a power saving mode: Press a key on startup • Check... or Replacing Memory" on page 109). Reseat the memory modules if applicable (see "CONTACTING ALIENWARE" on page 63). • Computers using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer is blank NOTE:...
... display is attached to an external monitor, press to switch the video image to the display. 83 If you require assistance, contact Alienware Technical Support (for correct seating and orientation. The computer may be installed in a power saving mode: Press a key on startup • Check... or Replacing Memory" on page 109). Reseat the memory modules if applicable (see "CONTACTING ALIENWARE" on page 63). • Computers using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer is blank NOTE:...
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... correctly. • Check that the wall outlet is working , contact an electrician or your power company for further assistance. • If the problem persists, contact Alienware support (see "CONTACTING ALIENWARE" on page 109). 84
... correctly. • Check that the wall outlet is working , contact an electrician or your power company for further assistance. • If the problem persists, contact Alienware support (see "CONTACTING ALIENWARE" on page 109). 84
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... for your computer does not include a backup CD/DVD. Your computer is available at My Dell Downloads (downloadstore.dell.com/media). This software is pre-installed with Dell DataSafe Local (see "Dell DataSafe Online Backup" on your computer from support.dell.com. • System Applications - CHAPTER 6: SYSTEM RECOVERY Recovery Options Your computer has the following system...
... for your computer does not include a backup CD/DVD. Your computer is available at My Dell Downloads (downloadstore.dell.com/media). This software is pre-installed with Dell DataSafe Local (see "Dell DataSafe Online Backup" on your computer from support.dell.com. • System Applications - CHAPTER 6: SYSTEM RECOVERY Recovery Options Your computer has the following system...
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... the data to wait until you see knowledge base article 353560 at support.dell.com. 88 Select Dell Factory Image Recovery and DataSafe Options and follow the instructions on Dell DataSafe Local Backup, see the Microsoft® Windows® desktop; When the Alienware logo appears, press several times to the computer (such as USB drive...
... the data to wait until you see knowledge base article 353560 at support.dell.com. 88 Select Dell Factory Image Recovery and DataSafe Options and follow the instructions on Dell DataSafe Local Backup, see the Microsoft® Windows® desktop; When the Alienware logo appears, press several times to the computer (such as USB drive...
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up to 2 W total power single digital microphone in both the left and right speaker assembly up to 1 W per channel; CHAPTER 7: SPECIFICATIONS Video Video controller Integrated Discrete Video memory Integrated Discrete External display support Intel QS57 Nvidia NV11P-GS1 dynamic based on system memory capacity 1 GB HDMI and DisplayPort Audio Controller Speaker Internal speaker amplifier Internal microphone support Volume controls Intel HDA single 8-ohms speakers in camera assembly program menus and keyboard media function keys 96
up to 2 W total power single digital microphone in both the left and right speaker assembly up to 1 W per channel; CHAPTER 7: SPECIFICATIONS Video Video controller Integrated Discrete Video memory Integrated Discrete External display support Intel QS57 Nvidia NV11P-GS1 dynamic based on system memory capacity 1 GB HDMI and DisplayPort Audio Controller Speaker Internal speaker amplifier Internal microphone support Volume controls Intel HDA single 8-ohms speakers in camera assembly program menus and keyboard media function keys 96
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Hard-Drive Storage Interface Number of hard drives Hard drive Type Cards Supported Media cards Video cards CHAPTER 7: SPECIFICATIONS SATA one 2.5 inch SATA hard drive standard portable and solid-state hard-drives • Secure Digital (SD) memory card • MultiMedia Card (MMC) • Memory Stick PRO • Intel QS57 • Nvidia GeForce GT 335M (discrete) 97
Hard-Drive Storage Interface Number of hard drives Hard drive Type Cards Supported Media cards Video cards CHAPTER 7: SPECIFICATIONS SATA one 2.5 inch SATA hard drive standard portable and solid-state hard-drives • Secure Digital (SD) memory card • MultiMedia Card (MMC) • Memory Stick PRO • Intel QS57 • Nvidia GeForce GT 335M (discrete) 97
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... the United States/Canada, call 1-800-ALIENWARE. Visit www.dell.com/contactdell. 2. Select the appropriate service or support link based on your need. 4. Choose the method of contacting Dell that is convenient for sales, technical support, or customer service issues: 1. Select your area. Dell provides several online and telephone-based support and service options. NOTE: If you...
... the United States/Canada, call 1-800-ALIENWARE. Visit www.dell.com/contactdell. 2. Select the appropriate service or support link based on your need. 4. Choose the method of contacting Dell that is convenient for sales, technical support, or customer service issues: 1. Select your area. Dell provides several online and telephone-based support and service options. NOTE: If you...
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APPENDIX Websites You can learn about Alienware products and services on the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • www.dell.ca (Canada only) You can access Alienware Support through the following websites: • support.dell.com • support.jp.dell.com (Japan only) • support.euro.dell.com (Europe only) • support.la.dell.com (Argentina, Brazil, Chile, Mexico) 110
APPENDIX Websites You can learn about Alienware products and services on the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • www.dell.ca (Canada only) You can access Alienware Support through the following websites: • support.dell.com • support.jp.dell.com (Japan only) • support.euro.dell.com (Europe only) • support.la.dell.com (Argentina, Brazil, Chile, Mexico) 110
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...and Before Working Inside Your Computer. Back to Contents Page Before You Begin Alienware® M11x R2 Service Manual Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Contacting Alienware This manual provides procedures for at least 8 to 10 seconds until the ...and attached devices did not automatically turn off your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at support.dell.com Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs. ...
...and Before Working Inside Your Computer. Back to Contents Page Before You Begin Alienware® M11x R2 Service Manual Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Contacting Alienware This manual provides procedures for at least 8 to 10 seconds until the ...and attached devices did not automatically turn off your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at support.dell.com Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs. ...
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... before working inside the computer. 7. Dell provides several online and telephone-based support and service options. Disconnect all telephone or network cables from their electrical outlets. 6. CAUTION: To help prevent damage to ground the system board. Contacting Alienware For customers in -1 Media Card Reader....your computer (see Turning Off Your Computer). Select the appropriate service or support link based on your purchase invoice, packing slip, bill, or Dell product catalog. Back to www.dell.com/contactdell. 2. Disconnect your computer and all attached devices from your ...
... before working inside the computer. 7. Dell provides several online and telephone-based support and service options. Disconnect all telephone or network cables from their electrical outlets. 6. CAUTION: To help prevent damage to ground the system board. Contacting Alienware For customers in -1 Media Card Reader....your computer (see Turning Off Your Computer). Select the appropriate service or support link based on your purchase invoice, packing slip, bill, or Dell product catalog. Back to www.dell.com/contactdell. 2. Disconnect your computer and all attached devices from your ...
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...for ATA mode. SD Card Reader Allows you to enable USB devices to wake the computer from standby or to disable the USB wake support feature. l AHCI: SATA is not visible to the USB Powershare connector may improve performance, but will detect unsupported AC adapters and ... integrated SATA hard drive controller. l Disabled: The internal Bluetooth device is disabled and is not visible to the operating system. USB Wake Support NOTE: You cannot boot any message on the screen. The computer displays these messages if you to enable or disable the Intel SpeedStep technology...
...for ATA mode. SD Card Reader Allows you to enable USB devices to wake the computer from standby or to disable the USB wake support feature. l AHCI: SATA is not visible to the USB Powershare connector may improve performance, but will detect unsupported AC adapters and ... integrated SATA hard drive controller. l Disabled: The internal Bluetooth device is disabled and is not visible to the operating system. USB Wake Support NOTE: You cannot boot any message on the screen. The computer displays these messages if you to enable or disable the Intel SpeedStep technology...
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...Select Your Product Family list. e. A list of the computer. Click Save to save the file on the screen. The file downloads to support.dell.com/support/downloads. 3. Go to your computer is titled the same as the downloaded BIOS update file. 8. b. Back to download the latest BIOS ... the product model number in the Select Your Product Line list. Click BIOS. 5. Click Download Now to Contents Page Flashing the BIOS Alienware® M11x R2 Service Manual 1. Click Close if the Download Complete window appears. The file icon appears on your desktop and is located on a label...
...Select Your Product Family list. e. A list of the computer. Click Save to save the file on the screen. The file downloads to support.dell.com/support/downloads. 3. Go to your computer is titled the same as the downloaded BIOS update file. 8. b. Back to download the latest BIOS ... the product model number in the Select Your Product Line list. Click BIOS. 5. Click Download Now to Contents Page Flashing the BIOS Alienware® M11x R2 Service Manual 1. Click Close if the Download Complete window appears. The file icon appears on your desktop and is located on a label...