Owner's Manual
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Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Owner's Manual
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Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 USA Canada Mexico Puerto Rico UK Ireland France Italy Spain Germany Austria Netherlands Belgium Sweden Norway Denmark...1590 08 587 705 81 231622 64 3287 5215 09 2533 1411 0848 801 888 Your printer has been designed to detect the ink levels in the printer. You can order ink online at www.dell.com/supplies or by phone. During a print job, a screen appears on your ...
Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 USA Canada Mexico Puerto Rico UK Ireland France Italy Spain Germany Austria Netherlands Belgium Sweden Norway Denmark...1590 08 587 705 81 231622 64 3287 5215 09 2533 1411 0848 801 888 Your printer has been designed to detect the ink levels in the printer. You can order ink online at www.dell.com/supplies or by phone. During a print job, a screen appears on your ...
Owner's Manual
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... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not...
... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not...
Owner's Manual
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NOTE: To close the printer (scanner unit) for locking. Getting Started 11 Unlock the scanner before use support.dell.com or contact technical support. • Enter the Express Service Code to lock or unlock the scanner. Lock or unlock the scanner. • ..., press the scanner support to the right, then lower the printer (scanner unit) until it rests on the main body of the printer. • Identify your printer when you are moving your printer. Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner lock. The Express Code is not available...
NOTE: To close the printer (scanner unit) for locking. Getting Started 11 Unlock the scanner before use support.dell.com or contact technical support. • Enter the Express Service Code to lock or unlock the scanner. Lock or unlock the scanner. • ..., press the scanner support to the right, then lower the printer (scanner unit) until it rests on the main body of the printer. • Identify your printer when you are moving your printer. Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner lock. The Express Code is not available...
Owner's Manual
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...the operator panel to the right while lowering the printer (scanner unit) until the correct part number appears, and then press Select. Make sure the black ink cartridge is secure in the left (black) cartridge carrier and the color cartridge is secure in this section, read and follow ...into the paper support. 9 Use the buttons on the cartridges. 6 Insert the new cartridges. The ink cartridge carrier moves and stops at www.dell.com/supplies. 1 Make sure the printer is not the number of the procedures listed in the right (blue) cartridge carrier, and then snap the lids closed. 7 Lift...
...the operator panel to the right while lowering the printer (scanner unit) until the correct part number appears, and then press Select. Make sure the black ink cartridge is secure in the left (black) cartridge carrier and the color cartridge is secure in this section, read and follow ...into the paper support. 9 Use the buttons on the cartridges. 6 Insert the new cartridges. The ink cartridge carrier moves and stops at www.dell.com/supplies. 1 Make sure the printer is not the number of the procedures listed in the right (blue) cartridge carrier, and then snap the lids closed. 7 Lift...
Owner's Manual
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... choose the part number that appears should be the number of the cartridge you are using. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to solve print quality problems. Using the Operator Panel 1 Load plain...
... choose the part number that appears should be the number of the cartridge you are using. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to solve print quality problems. Using the Operator Panel 1 Load plain...
Owner's Manual
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... arrow for each alignment group. 6 Use the arrows in the Align Cartridges dialog box to fix blurry edges. 4 Click Manual Alignment, and then click Print. For help, see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to select...
... arrow for each alignment group. 6 Use the arrows in the Align Cartridges dialog box to fix blurry edges. 4 Click Manual Alignment, and then click Print. For help, see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to select...
Owner's Manual
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...Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Clean to fix horizontal streaks. 4 Click Print. Using the Printer Software 1 Load paper. For help , see your print quality has improved. 6 If you are not satisfied with wiping the ink cartridge...print quality has improved. Ink Cartridge Maintenance 67 If you are not satisfied with the print quality, continue with...your document again to verify that your User's Guide. Cleaning the Ink Cartridge Nozzles Clean the nozzles when: • Characters are not printing completely ...
...Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Clean to fix horizontal streaks. 4 Click Print. Using the Printer Software 1 Load paper. For help , see your print quality has improved. 6 If you are not satisfied with wiping the ink cartridge...print quality has improved. Ink Cartridge Maintenance 67 If you are not satisfied with the print quality, continue with...your document again to verify that your User's Guide. Cleaning the Ink Cartridge Nozzles Clean the nozzles when: • Characters are not printing completely ...
Owner's Manual
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... to Pause Printing. • Print a test page: a Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. For help installing the cartridges, see "Uninstalling and reinstalling the software" in your setup documentation). Turn the power on . • The scanner is unlocked. If problems persist, see the Setup ...
... to Pause Printing. • Print a test page: a Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. For help installing the cartridges, see "Uninstalling and reinstalling the software" in your setup documentation). Turn the power on . • The scanner is unlocked. If problems persist, see the Setup ...
Owner's Manual
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... unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these steps: 1 Using both hands, lift the scanner unit. 2 With one hand, push the scanner... the scanner support to change an Advanced Copy Setting in the All-In-One Center. www.dell.com/supplies | support.dell.com Black and White Copy Quality Is Unsatisfactory You might need to the... 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center. The All-In-One Main Page appears on your computer screen. 2 In the Copy section...
... unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these steps: 1 Using both hands, lift the scanner unit. 2 With one hand, push the scanner... the scanner support to change an Advanced Copy Setting in the All-In-One Center. www.dell.com/supplies | support.dell.com Black and White Copy Quality Is Unsatisfactory You might need to the... 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center. The All-In-One Main Page appears on your computer screen. 2 In the Copy section...
Owner's Manual
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...one of these instructions to clear the message from Dell at www.dell.com/supplies. to get information about 25% full, 15% full, and 5% full. Paper Jam Message If your printer has a paper jam: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer... Solution Center. 2 Click the Troubleshooting tab on the display. 1 Follow these messages appears, you can: • Click OK. • Click the ? Ink Low Message An ink cartridge is out of ...
...one of these instructions to clear the message from Dell at www.dell.com/supplies. to get information about 25% full, 15% full, and 5% full. Paper Jam Message If your printer has a paper jam: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer... Solution Center. 2 Click the Troubleshooting tab on the display. 1 Follow these messages appears, you can: • Click OK. • Click the ? Ink Low Message An ink cartridge is out of ...
Owner's Manual
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.... Troubleshooting 79 See "Document Misfeeds or Jams" on . 5 Uninstall and reinstall the cartridges. Hardware Error: 0402 The printer has a paper jam in your printer. 4 Turn your printer on. Hardware Error: 401 The printer scanner is stalled. 1 Press Power to turn your printer off. 2 Unplug your printer. 3 Make sure the scanner is stalled. 1 Press Power to turn your...
.... Troubleshooting 79 See "Document Misfeeds or Jams" on . 5 Uninstall and reinstall the cartridges. Hardware Error: 0402 The printer has a paper jam in your printer. 4 Turn your printer on. Hardware Error: 401 The printer scanner is stalled. 1 Press Power to turn your printer off. 2 Unplug your printer. 3 Make sure the scanner is stalled. 1 Press Power to turn your...
Owner's Manual
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...Print Quality If you are not satisfied with "Cleaning the Ink Cartridge Nozzles" on . The Print dialog box appears. www.dell.com/supplies | support.dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled. Use Dell™ Premium Photo Paper for printing photos. • Select ... the ink cartridges. 2 Insert the ink cartridges. 3 Print your document still does not have the print quality you : • Use the appropriate paper for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting b From the Print...
...Print Quality If you are not satisfied with "Cleaning the Ink Cartridge Nozzles" on . The Print dialog box appears. www.dell.com/supplies | support.dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled. Use Dell™ Premium Photo Paper for printing photos. • Select ... the ink cartridges. 2 Insert the ink cartridges. 3 Print your document still does not have the print quality you : • Use the appropriate paper for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting b From the Print...
Owner's Manual
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...see "Cleaning the Ink Cartridge Nozzles" on page 67. Troubleshooting 81 Remove and Reinstall the Software If the All-In-One is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the screen. ...Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow the instructions on your screen to install the software. Clean the Ink Cartridge...
...see "Cleaning the Ink Cartridge Nozzles" on page 67. Troubleshooting 81 Remove and Reinstall the Software If the All-In-One is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the screen. ...Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow the instructions on your screen to install the software. Clean the Ink Cartridge...
Owner's Manual
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... 16 +, 16 Black, 16 Color, 16 Copy, 15 Fax, 15 Lighter/Darker, 16 Number of Copies, 15 Options, 16 Power, 15 Quality, 15 Redial/Pause, 16 Reduce/Enlarge, 16 Scan, 15 Select, 16 Speed Dial, 16 Stop/Clear, 15 C cards loading, 26 cartridges, ink aligning, 65 installing, ... removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer Solution Center accessing...
... 16 +, 16 Black, 16 Color, 16 Copy, 15 Fax, 15 Lighter/Darker, 16 Number of Copies, 15 Options, 16 Power, 15 Quality, 15 Redial/Pause, 16 Reduce/Enlarge, 16 Scan, 15 Select, 16 Speed Dial, 16 Stop/Clear, 15 C cards loading, 26 cartridges, ink aligning, 65 installing, ... removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer Solution Center accessing...
Owner's Manual
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... multiple images, 37 scanning multiple pages or images, 37 Q Quality/Copies tab, 59 R Redial/Pause button, 16 Reduce/Enlarge button, 16 removing ink cartridges, 64 S safety information, 4 Save Settings menu, 61 Scan (Select mode) button, 15 scan settings, 57 scanner lock, 11 scanner support, 11 ..., 34 software, 35 scanning multiple images, 37 Select button, 16 settings, saving for future use, 61 setup, 13 software, 56 Dell All-In-One Center, 56 Dell Printer Solution Center, 61 Fax Setup Utility, 44 reinstalling, 81 removing, 81 uninstalling, 81 specialty media cards, 26 coated, 26 custom size...
... multiple images, 37 scanning multiple pages or images, 37 Q Quality/Copies tab, 59 R Redial/Pause button, 16 Reduce/Enlarge button, 16 removing ink cartridges, 64 S safety information, 4 Save Settings menu, 61 Scan (Select mode) button, 15 scan settings, 57 scanner lock, 11 scanner support, 11 ..., 34 software, 35 scanning multiple images, 37 Select button, 16 settings, saving for future use, 61 setup, 13 software, 56 Dell All-In-One Center, 56 Dell Printer Solution Center, 61 Fax Setup Utility, 44 reinstalling, 81 removing, 81 uninstalling, 81 specialty media cards, 26 coated, 26 custom size...