HP Virtual Desktop Infrastructure with Citrix XenDesktop Getting Started Guide
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... to have purchased a Care Pack (service upgrade), call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level Configuration 11 For HP technical support: • In the United States, for contact options see the Contact HP worldwide...
... to have purchased a Care Pack (service upgrade), call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level Configuration 11 For HP technical support: • In the United States, for contact options see the Contact HP worldwide...
HP Image Manager 5.0: Quick Setup Guide
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... NIMCltSvc service to be closed down and the image returned to Volatile mode. Modifying the client image to support Desktop Manager Console Within the client image, you need to make these changes while the client is enabled by default in the option kits provided by HP. This service is booted in Admin mode off this image. NOTE: Experience has shown that opens a browser with the URL /client. You can be running and enabled to control the client.
... NIMCltSvc service to be closed down and the image returned to Volatile mode. Modifying the client image to support Desktop Manager Console Within the client image, you need to make these changes while the client is enabled by default in the option kits provided by HP. This service is booted in Admin mode off this image. NOTE: Experience has shown that opens a browser with the URL /client. You can be running and enabled to control the client.
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... added to POST to allow more time to press F10 to enter the Setup Utility. First Boot Device Select Boot Device Priority. Second Boot Device Select Boot Device Priority Third Boot Device Select Boot Device Priority Bootup NumLock Status Select Power On state for specific Setup options may vary depending on Allows you to set the time. F12 Boot Enable/disable network service boot. ✎ Support for NumLock. Troubleshooting Guide www.hp.com 3-3 xxxMB ATA Flash Indicates ATA Flash settings Halt on your hardware configuration...
... added to POST to allow more time to press F10 to enter the Setup Utility. First Boot Device Select Boot Device Priority. Second Boot Device Select Boot Device Priority Third Boot Device Select Boot Device Priority Bootup NumLock Status Select Power On state for specific Setup options may vary depending on Allows you to set the time. F12 Boot Enable/disable network service boot. ✎ Support for NumLock. Troubleshooting Guide www.hp.com 3-3 xxxMB ATA Flash Indicates ATA Flash settings Halt on your hardware configuration...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... the flash activity light is off, then there is accessing the internal IDE flash. The unit boots the operating system. 4-2 www.hp.com Troubleshooting Guide Initializes CPU and memory controller. 2. Initializes and configures all PCI devices. 4. Initializes VGA software. 3. Blinking Green Indicates the system is no access to a known state. 5. Performs power-on diagnostic tests to a known state. 6. Initializes the video to the system flash. Power-On Sequence At power-on, the flash boot block code initializes the hardware to...
... the flash activity light is off, then there is accessing the internal IDE flash. The unit boots the operating system. 4-2 www.hp.com Troubleshooting Guide Initializes CPU and memory controller. 2. Initializes and configures all PCI devices. 4. Initializes VGA software. 3. Blinking Green Indicates the system is no access to a known state. 5. Performs power-on diagnostic tests to a known state. 6. Initializes the video to the system flash. Power-On Sequence At power-on, the flash boot block code initializes the hardware to...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... not power on. Troubleshooting Guide www.hp.com 4-25 Diagnostics and Troubleshooting Basic Troubleshooting If the Thin Client t5000 Series is experiencing operating problems or will not power on, review the following connectors are securely plugged into the thin client unit: • Power connector • Keyboard • Mouse • Network RJ-45 connector • Monitor 1. If the power supply does not work properly with the replaced power supply, have the unit serviced. If the unit does not work on a known working unit and testing...
... not power on. Troubleshooting Guide www.hp.com 4-25 Diagnostics and Troubleshooting Basic Troubleshooting If the Thin Client t5000 Series is experiencing operating problems or will not power on, review the following connectors are securely plugged into the thin client unit: • Power connector • Keyboard • Mouse • Network RJ-45 connector • Monitor 1. If the power supply does not work properly with the replaced power supply, have the unit serviced. If the unit does not work on a known working unit and testing...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... thin client during the recovery process. At power on the Thin Client t5000 Series. Updating a BIOS To update the system BIOS on the Thin Client t5000 Series, download the Thin Client t5000 Series Softpaq (for the product being updated) from the diskette. Å WARNING: Do not turn off the thin client with a Preboot eXecution Environment (PXE) management application to update the system BIOS. ■ WFlash-Windows-based utility used to the thin client. The tools and appropriate BIOS images are no other USB devices connected...
... thin client during the recovery process. At power on the Thin Client t5000 Series. Updating a BIOS To update the system BIOS on the Thin Client t5000 Series, download the Thin Client t5000 Series Softpaq (for the product being updated) from the diskette. Å WARNING: Do not turn off the thin client with a Preboot eXecution Environment (PXE) management application to update the system BIOS. ■ WFlash-Windows-based utility used to the thin client. The tools and appropriate BIOS images are no other USB devices connected...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...number, t5000 2-1 AC adapter spare part number, t5720 2-6 accessing F10 setup 3-1 Active Directory Server C-3 adding image restore tool B-1 administrative software specs A-2, A-4 Altiris Complimentary Support Web site F-1 Altiris Deployment Server B-1 asset tag number 3-2 audio specs A-1, A-3 audio troubleshooting 4-22 authorizing Remote Installation Services C-2 B Bad Block Test error 4-6 battery E-1, E-3 battery location E-4 battery test 4-3 beep codes 4-4 BIOS beep codes 4-4 error messages 4-4 restoring corrupt D-1 updating D-2 BIOS ROM checksum error 4-4 Boot Block Checksum 4-3 boot device...
...number, t5000 2-1 AC adapter spare part number, t5720 2-6 accessing F10 setup 3-1 Active Directory Server C-3 adding image restore tool B-1 administrative software specs A-2, A-4 Altiris Complimentary Support Web site F-1 Altiris Deployment Server B-1 asset tag number 3-2 audio specs A-1, A-3 audio troubleshooting 4-22 authorizing Remote Installation Services C-2 B Bad Block Test error 4-6 battery E-1, E-3 battery location E-4 battery test 4-3 beep codes 4-4 BIOS beep codes 4-4 error messages 4-4 restoring corrupt D-1 updating D-2 BIOS ROM checksum error 4-4 Boot Block Checksum 4-3 boot device...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...I image restore tool B-1 initialization 4-2 input specs A-1, A-3 installing Remote Installation Services C-1 Remote Installation Services (RIS) C-1 RIS C-1 IP address troubleshooting 4-23 ISO image creating 5-3 K Kensington Lock connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 Kensington lock spare part number 2-5, 2-9 keyboard connector t5500/t5700 1-4 t5720 1-5 keyboard error 4-5 keyboard spare part number, t5000 2-2 keyboard spare part number, t5720 2-7 keyboard troubleshooting 4-20 L LEDs flash activity 1-2, 4-2 power 1-2, 4-1 RJ-45 4-1 Lifecycle Management Software Web site F-1 line-in audio...
...I image restore tool B-1 initialization 4-2 input specs A-1, A-3 installing Remote Installation Services C-1 Remote Installation Services (RIS) C-1 RIS C-1 IP address troubleshooting 4-23 ISO image creating 5-3 K Kensington Lock connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 Kensington lock spare part number 2-5, 2-9 keyboard connector t5500/t5700 1-4 t5720 1-5 keyboard error 4-5 keyboard spare part number, t5000 2-2 keyboard spare part number, t5720 2-7 keyboard troubleshooting 4-20 L LEDs flash activity 1-2, 4-2 power 1-2, 4-1 RJ-45 4-1 Lifecycle Management Software Web site F-1 line-in audio...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... 1-4 t5720 1-5 mouse connector t5500/t5700 1-4 t5720 1-5 mouse troubleshooting 4-20 MS RIS PXE 4-29 N network connection troubleshooting 4-21 network firmware 1-1 network support 3-4 networking specs A-2, A-4 no audio troubleshooting 4-22 no IP address troubleshooting 4-23 no operating system loading troubleshooting 4-18 no power troubleshooting 4-10 no video troubleshooting 4-13 no-flash unit troubleshooting 4-29 non-flash boot sequence 4-29 non-system disk error 4-6 NumLock state 3-3 O operating system troubleshooting 4-18, 4-19 option spare part numbers, t5000 2-5 option spare part numbers...
... 1-4 t5720 1-5 mouse connector t5500/t5700 1-4 t5720 1-5 mouse troubleshooting 4-20 MS RIS PXE 4-29 N network connection troubleshooting 4-21 network firmware 1-1 network support 3-4 networking specs A-2, A-4 no audio troubleshooting 4-22 no IP address troubleshooting 4-23 no operating system loading troubleshooting 4-18 no power troubleshooting 4-10 no video troubleshooting 4-13 no-flash unit troubleshooting 4-29 non-flash boot sequence 4-29 non-system disk error 4-6 NumLock state 3-3 O operating system troubleshooting 4-18, 4-19 option spare part numbers, t5000 2-5 option spare part numbers...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... Password 3-5 Set User Password 3-5 Standard CMOS Features 3-3 System Information 3-2 Setup utility 3-1 spare part number AC adapter, t5000 2-1 AC adapter, t5720 2-6 cable lock 2-5, 2-9 drives 2-5 Kensington lock 2-5, 2-9 keyboards, t5000 2-2 keyboards, t5720 2-7 options, t5000 2-5 options, t5720 2-9 power cords, t5000 2-2, 2-7 spare parts list 2-1 t5720 2-6 specifications t5000 series A-1 t5720 model A-3 starting Setup 3-1 support information F-1 system requirements, flash image restore 5-1 system ROM 3-2 Index-4 www.hp.com Troubleshooting Guide Index PXE 1-1 configuring server...
... Password 3-5 Set User Password 3-5 Standard CMOS Features 3-3 System Information 3-2 Setup utility 3-1 spare part number AC adapter, t5000 2-1 AC adapter, t5720 2-6 cable lock 2-5, 2-9 drives 2-5 Kensington lock 2-5, 2-9 keyboards, t5000 2-2 keyboards, t5720 2-7 options, t5000 2-5 options, t5720 2-9 power cords, t5000 2-2, 2-7 spare parts list 2-1 t5720 2-6 specifications t5000 series A-1 t5720 model A-3 starting Setup 3-1 support information F-1 system requirements, flash image restore 5-1 system ROM 3-2 Index-4 www.hp.com Troubleshooting Guide Index PXE 1-1 configuring server...
HP Device Manager User Manual
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... 4 plugin management 200 removing plugin 200 sequence 73 task 3 terms used in manual 6 time, configuring settings 103 timeout 183 toolbar, console 46 tools menu, management console 43 troubleshooting 5 view authentication key 190 management console menu 43 W walking with IP list 40 with IP range 38 write filter policy setting 185 U UDP ports required 10 uninstalling Device Manager 31 updating agent version 157 authentication key 188 images 140 user management 159 users adding 159 assigning...
... 4 plugin management 200 removing plugin 200 sequence 73 task 3 terms used in manual 6 time, configuring settings 103 timeout 183 toolbar, console 46 tools menu, management console 43 troubleshooting 5 view authentication key 190 management console menu 43 W walking with IP list 40 with IP range 38 write filter policy setting 185 U UDP ports required 10 uninstalling Device Manager 31 updating agent version 157 authentication key 188 images 140 user management 159 users adding 159 assigning...
Terminal Emulation User's Guide (XPe)
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... Started For a TCP/IP connection, click the TCP/IP button and enter the name or internet address of the host login procedure. The IBM 3270 emulation enables you to specify up to four hosts and you can use keyboard commands to display the Automate Login Process dialog box. 8. Make the relevant selections if required then click Next to automate part or...
... Started For a TCP/IP connection, click the TCP/IP button and enter the name or internet address of the host login procedure. The IBM 3270 emulation enables you to specify up to four hosts and you can use keyboard commands to display the Automate Login Process dialog box. 8. Make the relevant selections if required then click Next to automate part or...
Terminal Emulation User's Guide (XPe)
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... on the network, select Use Network Printer (LPR) and enter the LPD Hostname. These options are optional (the User Name will attempt to execute the print job before cancelling by selecting Debug Information. 2-24 The Job Name and User Name entries are described in which enables you to specify various print settings. When a serial port is specified). Clicking the Configure button will cause the...
... on the network, select Use Network Printer (LPR) and enter the LPD Hostname. These options are optional (the User Name will attempt to execute the print job before cancelling by selecting Debug Information. 2-24 The Job Name and User Name entries are described in which enables you to specify various print settings. When a serial port is specified). Clicking the Configure button will cause the...
Quick Reference Guide: Microsoft Windows XPe-based Thin Clients - t5710 & t5720
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...Windows Firewall 3-7 U updates 1-2 upgrading images 5-2 USB to serial converter cable 6-1 user accounts 2-8 user desktop 1-2 User Manager 2-9 user profiles 2-9 using manufacturer print drivers 6-3 V volatile memory 2-6 W Web site Altiris 1-6, 4-15 Citrix 3-11 Deploying Windows Firewall Settings 3-10 HP Compaq Thin Client Imaging Tool white paper 4-6 HP support 3-1 HP Sygate Security Agent and Symantec Embedded Security FAQs 3-3 Manually Configuring Windows Firewall 3-10 PC SAM 3-14 QuickSpecs 6-1 TechNet Windows HP Professional 3-10 unsafe file list for Internet Explorer 3-17 Using the Windows...
...Windows Firewall 3-7 U updates 1-2 upgrading images 5-2 USB to serial converter cable 6-1 user accounts 2-8 user desktop 1-2 User Manager 2-9 user profiles 2-9 using manufacturer print drivers 6-3 V volatile memory 2-6 W Web site Altiris 1-6, 4-15 Citrix 3-11 Deploying Windows Firewall Settings 3-10 HP Compaq Thin Client Imaging Tool white paper 4-6 HP support 3-1 HP Sygate Security Agent and Symantec Embedded Security FAQs 3-3 Manually Configuring Windows Firewall 3-10 PC SAM 3-14 QuickSpecs 6-1 TechNet Windows HP Professional 3-10 unsafe file list for Internet Explorer 3-17 Using the Windows...
Hardware Reference Guide HP Compaq t5720/t5725 Thin Client
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... 1-4 power connector 1-3 power LED location 1-2 power supply specifications A-2 preventing electrostatic damage D-1 PS/2 connectors 1-3 R rear panel components 1-3 relative humidity specifications A-2 removing battery 2-10 chassis cover 2-3 PCI Expansion Module 2-9 SODIMMs 2-6 RJ-45 connector 1-3 routine care E-1 S security provisions B-1 serial connector 1-3 serial number 1-7 service repair F-2 shipping preparation F-1 shutting down 2-1 SODIMM 2-6 software Altiris Deployment Solution 1-1 pre-installed 1-1 speaker cable connecting 2-8 speaker connector location 1-4 specifications A-1 supported...
... 1-4 power connector 1-3 power LED location 1-2 power supply specifications A-2 preventing electrostatic damage D-1 PS/2 connectors 1-3 R rear panel components 1-3 relative humidity specifications A-2 removing battery 2-10 chassis cover 2-3 PCI Expansion Module 2-9 SODIMMs 2-6 RJ-45 connector 1-3 routine care E-1 S security provisions B-1 serial connector 1-3 serial number 1-7 service repair F-2 shipping preparation F-1 shutting down 2-1 SODIMM 2-6 software Altiris Deployment Solution 1-1 pre-installed 1-1 speaker cable connecting 2-8 speaker connector location 1-4 specifications A-1 supported...
Hardware Reference Guide: HP Compaq t5720 Thin Client
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... 1-4 power connector 1-3 power LED location 1-2 power supply specifications A-2 preventing electrostatic damage D-1 PS/2 connectors 1-3 R rear panel components 1-3 relative humidity specifications A-2 removing battery 2-10 chassis cover 2-3 PCI Expansion Module 2-9 SODIMMs 2-6 RJ-45 connector 1-3 routine care E-1 S security provisions B-1 serial connector 1-3 serial number 1-8 service repair F-2 shipping preparation F-1 shutting down 2-1 SODIMM 2-6 software Altiris Deployment Solution 1-1 pre-installed 1-1 speaker cable connecting 2-8 speaker connector location 1-4 specifications A-1 supported...
... 1-4 power connector 1-3 power LED location 1-2 power supply specifications A-2 preventing electrostatic damage D-1 PS/2 connectors 1-3 R rear panel components 1-3 relative humidity specifications A-2 removing battery 2-10 chassis cover 2-3 PCI Expansion Module 2-9 SODIMMs 2-6 RJ-45 connector 1-3 routine care E-1 S security provisions B-1 serial connector 1-3 serial number 1-8 service repair F-2 shipping preparation F-1 shutting down 2-1 SODIMM 2-6 software Altiris Deployment Solution 1-1 pre-installed 1-1 speaker cable connecting 2-8 speaker connector location 1-4 specifications A-1 supported...
Microsoft® Windows Embedded Standard 2009 (WES) and Windows® XP Embedded (XPe) Quick Reference Guide
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In some cases, you may have to remove software components to free up space for USB, serial, parallel, and PCI devices, as long as the appropriate software is installed on the thin client to support text-only printing to less than 15MB, the thin client becomes unstable. Connect the printer to open the Add Printer Wizard. Select Add a Printer to the parallel port. 2. Select the model, select Specifications, and then click the QuickSpec...
In some cases, you may have to remove software components to free up space for USB, serial, parallel, and PCI devices, as long as the appropriate software is installed on the thin client to support text-only printing to less than 15MB, the thin client becomes unstable. Connect the printer to open the Add Printer Wizard. Select Add a Printer to the parallel port. 2. Select the model, select Specifications, and then click the QuickSpec...
Quick Reference Guide for Microsoft Windows XPe-based Thin Clients - t5720 & t5730
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... using the text-only print driver: 1. In some cases, you can provide services for printers. Printing to free up space for USB, serial, parallel, and PCI devices, as long as the appropriate software is described in the first panel of the server produces full text and graphics functionality from the Start > Settings menu. 3. Adding printers-using generic text-only print driver Follow these steps to add a printer using printers requires sufficient flash...
... using the text-only print driver: 1. In some cases, you can provide services for printers. Printing to free up space for USB, serial, parallel, and PCI devices, as long as the appropriate software is described in the first panel of the server produces full text and graphics functionality from the Start > Settings menu. 3. Adding printers-using generic text-only print driver Follow these steps to add a printer using printers requires sufficient flash...
Implementing ActivIdentity Smart Cards for Use with HP Compaq t5720 Thin Clients and HP Blade PCs
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... software installation, the reader should not contain a smart card. For large scale rollout or deployment options, please consult with a standard ActivClient PKI Only.msi installation: • Pin-initialization • Advanced Configuration Manager • Advanced Diagnostics • Digital Certificates Services (node) • Entrust Entelligence Desktop Solution Support • User Console • Troubleshooting Installation of ActivClient PKI Only 6.0 requires changing the thin client RAMDisk size to 64MB as well as Altiris client manager...
... software installation, the reader should not contain a smart card. For large scale rollout or deployment options, please consult with a standard ActivClient PKI Only.msi installation: • Pin-initialization • Advanced Configuration Manager • Advanced Diagnostics • Digital Certificates Services (node) • Entrust Entelligence Desktop Solution Support • User Console • Troubleshooting Installation of ActivClient PKI Only 6.0 requires changing the thin client RAMDisk size to 64MB as well as Altiris client manager...
Implementing ActivIdentity Smart Cards for Use with HP Compaq t5720 Thin Clients and HP Blade PCs
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... Compaq t5720 Thin Client, you must again be changed , right-click on the EWF icon on HP thin client systems. 7 NOTE: The environmental variables should be committed. Manual execution of the MSI or through the product CD requires usage of : • Base Services • Microsoft CAPI support • Device Drivers • Remote Access & OneTime Password Services Applying an advanced configuration default template to clients that meets Government Smart Card Interoperability Specifications...
... Compaq t5720 Thin Client, you must again be changed , right-click on the EWF icon on HP thin client systems. 7 NOTE: The environmental variables should be committed. Manual execution of the MSI or through the product CD requires usage of : • Base Services • Microsoft CAPI support • Device Drivers • Remote Access & OneTime Password Services Applying an advanced configuration default template to clients that meets Government Smart Card Interoperability Specifications...