HP Client Manager 6.1
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.../2003 server and guide you 're ready to open or save this first in a simple workgroup environment consisting of one Microsoft Windows server and just one client computer. Installing HPCM is described in detail in the HP Client Manager 6.1 Product Guide, which will walk you to ...the most commonly-used tasks, as a free download from the Altiris Web site. HPCM is available for HP client computers as shown in Figure 10. After the installation and during the setup process, the HP Client Manager Software Quick Start page will simplify the installation process and enable you through...
.../2003 server and guide you 're ready to open or save this first in a simple workgroup environment consisting of one Microsoft Windows server and just one client computer. Installing HPCM is described in detail in the HP Client Manager 6.1 Product Guide, which will walk you to ...the most commonly-used tasks, as a free download from the Altiris Web site. HPCM is available for HP client computers as shown in Figure 10. After the installation and during the setup process, the HP Client Manager Software Quick Start page will simplify the installation process and enable you through...
HP Business Desktop BIOS
Page 10
... is stored in MultiBay slots can be changed without providing that the image originated from HP and has not been corrupted or tampered with HP Windows-based BIOS update tools (flash tools), such as flash memory. This helps the administrator maintain a common BIOS image and prevent undesired upgrades. ...Securing the BIOS flash The computer BIOS image is the only way to clear 10 The image in the flash memory may not be booted and in what order) 5. When this password or smart card on each startup, and...
... is stored in MultiBay slots can be changed without providing that the image originated from HP and has not been corrupted or tampered with HP Windows-based BIOS update tools (flash tools), such as flash memory. This helps the administrator maintain a common BIOS image and prevent undesired upgrades. ...Securing the BIOS flash The computer BIOS image is the only way to clear 10 The image in the flash memory may not be booted and in what order) 5. When this password or smart card on each startup, and...
Troubleshooting Guide
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Contents 1 Computer Diagnostic Features Diagnostics for Windows 1-1 Detecting Diagnostics for Windows 1-2 Installing Diagnostics for Windows 1-3 Using Categories in Diagnostics for Windows 1-4 Running Diagnostic Tests in Diagnostics for Windows 1-6 Configuration Record 1-9 Installing Configuration Record 1-10 Running Configuration Record 1-10 Protecting the Software 1-11 Restoring the Software 1-11 2 Troubleshooting Without Diagnostics Safety and Comfort 2-1 Before You Call for Technical Support...
Contents 1 Computer Diagnostic Features Diagnostics for Windows 1-1 Detecting Diagnostics for Windows 1-2 Installing Diagnostics for Windows 1-3 Using Categories in Diagnostics for Windows 1-4 Running Diagnostic Tests in Diagnostics for Windows 1-6 Configuration Record 1-9 Installing Configuration Record 1-10 Running Configuration Record 1-10 Protecting the Software 1-11 Restoring the Software 1-11 2 Troubleshooting Without Diagnostics Safety and Comfort 2-1 Before You Call for Technical Support...
Troubleshooting Guide
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...codes. 7. To exit Diagnostics for assistance. 11. By following the recommended actions, you need to contact an authorized dealer, reseller, or service provider for Windows, click File, then click Exit. 1-8 www.hp.com Troubleshooting Guide Click Print or save an Error tab report. 8. To save a test report: &#.... ❏ Select the Error tab Save button to save the error information in case you may be able to solve some problems yourself. 10. If errors are found on the Error tab, select the Error tab Print button. 9. Computer Diagnostic Features ❏ The Log tab lists...
...codes. 7. To exit Diagnostics for assistance. 11. By following the recommended actions, you need to contact an authorized dealer, reseller, or service provider for Windows, click File, then click Exit. 1-8 www.hp.com Troubleshooting Guide Click Print or save an Error tab report. 8. To save a test report: &#.... ❏ Select the Error tab Save button to save the error information in case you may be able to solve some problems yourself. 10. If errors are found on the Error tab, select the Error tab Print button. 9. Computer Diagnostic Features ❏ The Log tab lists...
Troubleshooting Guide
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...Window File. ✎ Saving the configuration of the computer periodically allows the user to keep a history of the system. 2. Click Start > HP Information Center > Configuration Record. Switching to your service provider if the system ever encounters a problem that needs debugging. 4. To exit Configuration Record, click File, then click Exit. 1-10... www.hp.com Troubleshooting Guide Whenever you install Diagnostics for Windows.
...Window File. ✎ Saving the configuration of the computer periodically allows the user to keep a history of the system. 2. Click Start > HP Information Center > Configuration Record. Switching to your service provider if the system ever encounters a problem that needs debugging. 4. To exit Configuration Record, click File, then click Exit. 1-10... www.hp.com Troubleshooting Guide Whenever you install Diagnostics for Windows.
Troubleshooting Guide
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... 4. Click the "+" next to Audio Devices to the desired setting. 11. Change the Output Mode to expand it . 8. Click Settings. 10. Troubleshooting Guide www.hp.com D-1 These systems are capable of procedures based on the operating system. ✎ If you set analog as the ...12. Highlight the appropriate driver by clicking it . 7. Select the Hardware tab. 3. D Setting up the Device Properties panel. 5. In Microsoft Windows XP: 1. Click Properties. 9. Click OK to open up Analog/Digital Audio Output Some computers may have an integrated audio solution that supports analog or...
... 4. Click the "+" next to Audio Devices to the desired setting. 11. Change the Output Mode to expand it . 8. Click Settings. 10. Troubleshooting Guide www.hp.com D-1 These systems are capable of procedures based on the operating system. ✎ If you set analog as the ...12. Highlight the appropriate driver by clicking it . 7. Select the Hardware tab. 3. D Setting up the Device Properties panel. 5. In Microsoft Windows XP: 1. Click Properties. 9. Click OK to open up Analog/Digital Audio Output Some computers may have an integrated audio solution that supports analog or...
Troubleshooting Guide
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... A-1 Quick Boot A-1 C CD-ROM or DVD problems 2-39 CMOS backing up B-1 button B-1, B-3 clearing and resetting B-3 Configuration Record Utility installing 1-10 overview 1-9 running 1-10 Customer Support 2-2, 2-45 D date and time display 2-6 Diagnostics for Windows detecting 1-2 installing 1-3 menu bar 1-5 overview 1-1 running tests 1-6 tool bar 1-5 Index diskette problems 2-12 Drive Key problems 2-41 Drive Protection System...
... A-1 Quick Boot A-1 C CD-ROM or DVD problems 2-39 CMOS backing up B-1 button B-1, B-3 clearing and resetting B-3 Configuration Record Utility installing 1-10 overview 1-9 running 1-10 Customer Support 2-2, 2-45 D date and time display 2-6 Diagnostics for Windows detecting 1-2 installing 1-3 menu bar 1-5 overview 1-1 running tests 1-6 tool bar 1-5 Index diskette problems 2-12 Drive Key problems 2-41 Drive Protection System...
HP Compaq dc71xx and dx61xx Series Business Desktop Computers Technical Reference Guide, 2nd Edition
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Introduction Acronym or Abbreviation VDC VESA VGA VLSI VRAM W WOL WRAM ZF ZIF Table 1-1 Acronyms and Abbreviations Description Volts direct current Video Electronic Standards Association video graphics adapter very large scale integration Video RAM watt Wake-On-LAN Windows RAM zero flag zero insertion force (socket) 1-10 361834-002 Technical Reference Guide
Introduction Acronym or Abbreviation VDC VESA VGA VLSI VRAM W WOL WRAM ZF ZIF Table 1-1 Acronyms and Abbreviations Description Volts direct current Video Electronic Standards Association video graphics adapter very large scale integration Video RAM watt Wake-On-LAN Windows RAM zero flag zero insertion force (socket) 1-10 361834-002 Technical Reference Guide
HP Compaq dc71xx and dx61xx Series Business Desktop Computers Technical Reference Guide, 2nd Edition
Page 91
...■ Reduced wiring (smaller cable assemblies) The SATA interface duplicates most of the functionality of the legacy IDE host adapter. Non-DOS (non-Windows) operating systems may require using Setup (F10) for the SATA controller function (PCI device #31, function #2) are listed in Table 5-4. SATA...Device 31/Function 2) PCI Conf. Addr. Register Reset Value 00-01h Vender ID 8086h 0F..1Fh Reserved 0's 02-03h Device ID 24D1h 10-17h Pri. SATA Configuration Registers The SATA controller is configured as a PCI device during POST and controlled through a register interface that is...
...■ Reduced wiring (smaller cable assemblies) The SATA interface duplicates most of the functionality of the legacy IDE host adapter. Non-DOS (non-Windows) operating systems may require using Setup (F10) for the SATA controller function (PCI device #31, function #2) are listed in Table 5-4. SATA...Device 31/Function 2) PCI Conf. Addr. Register Reset Value 00-01h Vender ID 8086h 0F..1Fh Reserved 0's 02-03h Device ID 24D1h 10-17h Pri. SATA Configuration Registers The SATA controller is configured as a PCI device during POST and controlled through a register interface that is...
HP Compaq dc71xx and dx61xx Series Business Desktop Computers Technical Reference Guide, 2nd Edition
Page 125
...Boot ROM Support F12 BIOS Support Bus Inteface Power Management Support Table 5-27. Technical Reference Guide 361834-002 5-39 NIC Specifications 10BASE-T half duplex @ 10 Mb/s 10Base-T full duplex @ 20 Mb/s 100BASE-TX half duplex @ 100 Mb/s 100Base-TX full duplex @ 200 Mb/s 1000BASE-T half duplex ... @ 2 Gb/s IEEE 802.2 IEEE 802.3 & 802.3x IEEE Intel priority packet (801.1p) MS-DOS MS Windows 3.1 MS Windows 95 (pre-OSR2), 98, and 2000 Professional, XP Home, XP Pro MS Windows NT 3.51 & 4.0 Novell Netware 3.x, 4.x, 5x Novell Netware/IntraNetWare SCO UnixWare 7 Linux 2.2, 2.4 PXE 2.0 Intel PRO...
...Boot ROM Support F12 BIOS Support Bus Inteface Power Management Support Table 5-27. Technical Reference Guide 361834-002 5-39 NIC Specifications 10BASE-T half duplex @ 10 Mb/s 10Base-T full duplex @ 20 Mb/s 100BASE-TX half duplex @ 100 Mb/s 100Base-TX full duplex @ 200 Mb/s 1000BASE-T half duplex ... @ 2 Gb/s IEEE 802.2 IEEE 802.3 & 802.3x IEEE Intel priority packet (801.1p) MS-DOS MS Windows 3.1 MS Windows 95 (pre-OSR2), 98, and 2000 Professional, XP Home, XP Pro MS Windows NT 3.51 & 4.0 Novell Netware 3.x, 4.x, 5x Novell Netware/IntraNetWare SCO UnixWare 7 Linux 2.2, 2.4 PXE 2.0 Intel PRO...
HP Compaq dc71xx and dx61xx Series Business Desktop Computers Technical Reference Guide, 2nd Edition
Page 193
... for internet accessibility functions. This appendix covers the following keyboard types: ■ Standard enhanced keyboard. ■ Space-Saver Windows-version keyboard featuring additional keys for pressed keys while at the same time monitoring communications with the exception of keyboard is obtained...only. Power (+5 VDC) is supplied with the system unit. The Z86C14 scans the key matrix drivers every 10 ms for specific support of the Windows operating system. ■ Easy Access keyboard with the industry-standard classification of the keystroke processing elements is shown...
... for internet accessibility functions. This appendix covers the following keyboard types: ■ Standard enhanced keyboard. ■ Space-Saver Windows-version keyboard featuring additional keys for pressed keys while at the same time monitoring communications with the exception of keyboard is obtained...only. Power (+5 VDC) is supplied with the system unit. The Z86C14 scans the key matrix drivers every 10 ms for specific support of the Windows operating system. ■ Easy Access keyboard with the industry-standard classification of the keystroke processing elements is shown...
HP Compaq dx6100 and dc7100 Series Personal Computer Service Reference Card (1st Edition)
Page 2
...tool built into hard drives on some models and can be used /available • System identification, asset tracking Diagnostics for Windows provides detailed system information including: • Processor type and speed • Memory amount, mapping, and integrity • Hardware...Hz [1] 8 Invalid ROM checksum (error) Blinks red 9 times @ 1 Hz [1] 9 Wrong power supply input voltage Blinks red10 times @ 1 Hz [1] 10 Bad option card NOTE: Power LED blinks are provided by 1 long and 3 short beeps [2] LEDs will blink in unwarranted drive replacement. Notifies system administrator. Can...
...tool built into hard drives on some models and can be used /available • System identification, asset tracking Diagnostics for Windows provides detailed system information including: • Processor type and speed • Memory amount, mapping, and integrity • Hardware...Hz [1] 8 Invalid ROM checksum (error) Blinks red 9 times @ 1 Hz [1] 9 Wrong power supply input voltage Blinks red10 times @ 1 Hz [1] 10 Bad option card NOTE: Power LED blinks are provided by 1 long and 3 short beeps [2] LEDs will blink in unwarranted drive replacement. Notifies system administrator. Can...
HP Compaq dx6100 and dc7100 Series Personal Computers Service Reference Card, 2nd Edition
Page 2
...enable/disable the Cover Removal Sensor. Notifies system administrator. Requires Kensington sis. to secure computer to enable/disable the Embed- Diagnostics for Windows provides detailed system information including: • Processor type and speed • Memory amount, mapping, and integrity • Hardware peripheral...red 7 times 7 PCA failure Blinks red 8 times 8 Invalid ROM checksum (error) Blinks red 9 times Blinks red10 times None 9 10 None Wrong power supply input voltage Bad option card System unable to power on , press and hold the F10 key until Setup Utilities. [1]...
...enable/disable the Cover Removal Sensor. Notifies system administrator. Requires Kensington sis. to secure computer to enable/disable the Embed- Diagnostics for Windows provides detailed system information including: • Processor type and speed • Memory amount, mapping, and integrity • Hardware peripheral...red 7 times 7 PCA failure Blinks red 8 times 8 Invalid ROM checksum (error) Blinks red 9 times Blinks red10 times None 9 10 None Wrong power supply input voltage Bad option card System unable to power on , press and hold the F10 key until Setup Utilities. [1]...
HP Compaq Business Desktop dc7100 Software Overview
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...) 1.00 A 1.02 D510 Version 68602 - 5.12.01.3620 D - 5.40 A - 5.5.13 6.4.16.1 A 8.28 F - - 6.14.10.3732 A 6.14.10.3732 A 6.14.10.3732 A 45.23 A - 8.0.0.683 - - 1.00 A 1.00 A 1.00 A 5.1.0.1008 A 1.00 B HP Compaq dc7100 Software Overview Whitepaper 4 Q828035 Microsoft Windows DMA Downshift Fix Microsoft Windows XP Service Pack 1 Hotfixes Monitor INF and ICM Files Multiple Fixes In RPC...
...) 1.00 A 1.02 D510 Version 68602 - 5.12.01.3620 D - 5.40 A - 5.5.13 6.4.16.1 A 8.28 F - - 6.14.10.3732 A 6.14.10.3732 A 6.14.10.3732 A 45.23 A - 8.0.0.683 - - 1.00 A 1.00 A 1.00 A 5.1.0.1008 A 1.00 B HP Compaq dc7100 Software Overview Whitepaper 4 Q828035 Microsoft Windows DMA Downshift Fix Microsoft Windows XP Service Pack 1 Hotfixes Monitor INF and ICM Files Multiple Fixes In RPC...
HP Compaq Business Desktop dc7100 Software Overview
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... WinDVD Software dc7100 Version In development 5.12.1.4070 8.01 2.1.37.8 7.73 2.4.225 6.4.16.1 6.14.10.3829 1 1 1 1 1 1.2 1 6.00 1.02 1.00 1.00 1.00 1.2.1.3 1.4.2_03 1.00 1 1 3.100.6.1 3.00 (XP Pro Only) * 1.00 5.0.11.285 HP Compaq dc7100 Software Overview Whitepaper 6 Windows XP Driver Comparison Name Remote Diags Enabling Agent CD Delivered Applications Roxio Easy CD Creator...
... WinDVD Software dc7100 Version In development 5.12.1.4070 8.01 2.1.37.8 7.73 2.4.225 6.4.16.1 6.14.10.3829 1 1 1 1 1 1.2 1 6.00 1.02 1.00 1.00 1.00 1.2.1.3 1.4.2_03 1.00 1 1 3.100.6.1 3.00 (XP Pro Only) * 1.00 5.0.11.285 HP Compaq dc7100 Software Overview Whitepaper 6 Windows XP Driver Comparison Name Remote Diags Enabling Agent CD Delivered Applications Roxio Easy CD Creator...
HP Compaq Business Desktop dc7100 Software Overview
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... licenses, thus HP will no longer allowed to support the dc7100 series for Windows 2000 are no longer provide the required HP Compaq dc7100 Software Overview Whitepaper 7 Interested customers should contact their HP account manger. HP will be providing this ... Security Manager Preloaded Applications Altiris Deployment Agent for Windows (A Client) dc7100 Version In development ² Release TBD 5.12.1.4070 2.1.37.8 8.01 7.73 2.4.225 6.4.16.1 6.14.10.3829 1.2 6.00 1.2.1.3 1.4.2_03 3.00 (XP Pro Only) * 1.00 5.5 Microsoft Windows NT Microsoft NT is not supported by Microsoft ...
... licenses, thus HP will no longer allowed to support the dc7100 series for Windows 2000 are no longer provide the required HP Compaq dc7100 Software Overview Whitepaper 7 Interested customers should contact their HP account manger. HP will be providing this ... Security Manager Preloaded Applications Altiris Deployment Agent for Windows (A Client) dc7100 Version In development ² Release TBD 5.12.1.4070 2.1.37.8 8.01 7.73 2.4.225 6.4.16.1 6.14.10.3829 1.2 6.00 1.2.1.3 1.4.2_03 3.00 (XP Pro Only) * 1.00 5.5 Microsoft Windows NT Microsoft NT is not supported by Microsoft ...
HP Compaq Business Desktop dc7100 Software Overview
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...SCRIPTS, VER 1.00, REV C, PASS 9 (03) 218155-B2T, 101, MARKETING BITMAPS AND URLS, VER 1.10, REV G, PASS 2 (04) 226623-B2H, 100, APPLICATION INSTALLER, VER 2.00, REV H, PASS 1 (05) 257956-B2C, 101, WINDOWS XP SLP FILES, VER 2.00, REV A, PASS 2 (06) 267992-B2D, 100, SYSTEM CORRUPTION CHECKER,... UPDATE, VER E, REV 1.02, PASS 1 (22) 325643-B2B, 101, ALTIRIS EXPRESS AGENT - KB314405, VER 1.00, REV A, PASS 1 HP Compaq dc7100 Software Overview Whitepaper 14 This is installed. This white paper describes three methods of preinstalled software. If the preinstalled image has already been removed...
...SCRIPTS, VER 1.00, REV C, PASS 9 (03) 218155-B2T, 101, MARKETING BITMAPS AND URLS, VER 1.10, REV G, PASS 2 (04) 226623-B2H, 100, APPLICATION INSTALLER, VER 2.00, REV H, PASS 1 (05) 257956-B2C, 101, WINDOWS XP SLP FILES, VER 2.00, REV A, PASS 2 (06) 267992-B2D, 100, SYSTEM CORRUPTION CHECKER,... UPDATE, VER E, REV 1.02, PASS 1 (22) 325643-B2B, 101, ALTIRIS EXPRESS AGENT - KB314405, VER 1.00, REV A, PASS 1 HP Compaq dc7100 Software Overview Whitepaper 14 This is installed. This white paper describes three methods of preinstalled software. If the preinstalled image has already been removed...
HP Compaq Business Desktop dc7100 Software Overview
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... 03 CUMULATIVE PATCH - HP Branded XP Help and Support Module The HP dc7100 series desktop ships with an HP modified Windows XP Help and Support module. HP Compaq dc7100 Software Overview Whitepaper 15 Feature Overview • My HP Computer: Access general information about your HP PC in addition..., CDC FLAG CHECK UTILITY, VER 1.05, REV C, PASS 1 (42.09) 346573-B2E, 102, DEVICE CHECKING UTIL 32-BIT CONFIG, VER 2.00, REV E, PASS 3 (42.10) 367180-B2A, 100, CHECK FOR CERTAIN FILES, VER 1.00, REV A, PASS 1 (43) 359674-B2A, 108, HP PROTECTTOOLS SECURITY MANAGER, VER 1.0, REV A, PASS 9 (44...
... 03 CUMULATIVE PATCH - HP Branded XP Help and Support Module The HP dc7100 series desktop ships with an HP modified Windows XP Help and Support module. HP Compaq dc7100 Software Overview Whitepaper 15 Feature Overview • My HP Computer: Access general information about your HP PC in addition..., CDC FLAG CHECK UTILITY, VER 1.05, REV C, PASS 1 (42.09) 346573-B2E, 102, DEVICE CHECKING UTIL 32-BIT CONFIG, VER 2.00, REV E, PASS 3 (42.10) 367180-B2A, 100, CHECK FOR CERTAIN FILES, VER 1.00, REV A, PASS 1 (43) 359674-B2A, 108, HP PROTECTTOOLS SECURITY MANAGER, VER 1.0, REV A, PASS 9 (44...
Desktop Management Guide
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... to access the utility. Turn off the computer. Turn on the screen to be configured and insert the configuration diskette or USB flash media device. 10 www.hp.com Desktop Management Guide Press Enter to bypass the title screen, if necessary. ✎ If you are not the same model. If you... not press the F10 key at the appropriate time, you must restart the computer and press and hold the F10 key until you are in Windows, click Start > Shut Down > Shut Down. 2. If you enter Computer Setup.
... to access the utility. Turn off the computer. Turn on the screen to be configured and insert the configuration diskette or USB flash media device. 10 www.hp.com Desktop Management Guide Press Enter to bypass the title screen, if necessary. ✎ If you are not the same model. If you... not press the F10 key at the appropriate time, you must restart the computer and press and hold the F10 key until you are in Windows, click Start > Shut Down > Shut Down. 2. If you enter Computer Setup.
Desktop Management Guide
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...; CAUTION: A setup configuration is model-specific. Copying to bypass the title screen, if necessary. 10. Click File > Replicated Setup > Restore from a USB flash media device. Turn off the computer. If Windows XP is turned on the screen. 11. If the default boot order in the Computer Setup ... drive, the computer can be booted from Removable Media, and follow the instructions on , press and hold the F10 key until you are in Windows, click Start > Shut Down > Shut Down. 3. Desktop Management Guide 8. As soon as the computer is not available to use to create ...
...; CAUTION: A setup configuration is model-specific. Copying to bypass the title screen, if necessary. 10. Click File > Replicated Setup > Restore from a USB flash media device. Turn off the computer. If Windows XP is turned on the screen. 11. If the default boot order in the Computer Setup ... drive, the computer can be booted from Removable Media, and follow the instructions on , press and hold the F10 key until you are in Windows, click Start > Shut Down > Shut Down. 3. Desktop Management Guide 8. As soon as the computer is not available to use to create ...
