Dc5000s Drivers - Compaq dc5000 Microtower PC

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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 5
Contents 1 Installing the Operating System 1.0.1 Installing or Upgrading Device Drivers 1-1 1.0.2 Creating a Bootable Diskette or USB Flash Media Device 1-1 1.1 HP Software 1-2 2 Setup Utilities and Diagnostics Features 2.1 Power-On Self-Test (POST 2-1 2.2 Computer Setup Utilities 2-2 2.2.1 Using Computer ... 3-3 3.3.5 Subscriber's Choice 3-4 3.4 ROM Flash 3-4 3.4.1 Remote ROM Flash 3-4 3.4.2 HPQ Flash 3-4 3.4.3 FailSafe Boot Block ROM 3-5 3.4.4 Replicating the Setup 3-6 3.4.5 Dual-State Power Button 3-6 3.4.6 Power Management 3-7 Sercice Reference Guide., dc5000 360201-002 iii
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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 9
...the Create an MS-DOS startup disk check box, then click Start. 5. Service Reference Guide, dc5000 360201-002 1-1 During this process, do so. 1.0.1 Installing or Upgrading Device Drivers To install hardware devices such as a printer, a display adapter, or network adapter after the... operating system installation is completed, the operating system needs access to the appropriate software drivers for the operating system. 1 Installing the Operating System Windows XP Professional is preinstalled on the computer and will be configured ...
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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 10
... Edition (Diagnostics for Windows) ■ DMI Support ■ Power Management with many Compaq models ✎ Additional HP software may be installed at www.hp.com ■ Compaq Restore Plus! You can obtain the latest version of these files, in English and selected...energy saver features ■ Security Management tools ■ Software Support Management tools Certain drivers and utilities are available only in certain situations. 1-2 360201-002 Service Reference Guide, dc5000 Installing the Operating System 1.1 HP Software The Microsoft Windows XP Professional operating system is ...
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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 27
...hardware devices are upgrading an existing version, select Repair for Windows is available through a SoftPaq at http://www.hp.com under Support and Drivers. 2.5.1 Installing or Upgrading Remote Diagnostics Enabling Agent 1. If you to you should keep a history of computer information from loss or ... Features 3. Execute the downloaded file. To save the information in a browser window. Both of data files. Service Reference Guide, dc5000 360201-002 2-17 It enables remote control of the diagnostics and facilitates easy transfer of the configuration. Visit http://www.hp.com/...
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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 30
... warnings, memory alerts, and more ■ Remote updating of system software such as device drivers and ROM BIOS ■ Remote changing of boot order For more new PCs. ■ Remotely updating the system BIOS in managing the hardware aspects of their client computers... features that address: ■ Inventory and Asset Management ❏ SW license compliance ❏ PC tracking and reporting ❏ Lease contract, fixing asset tracking 3-2 360201-002 Service Reference Guide, dc5000 and Subscriber's Choice. 3.3.1 HP Client Manager Software HP Client Manager Software (HP CMS) assists...
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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 31
...enables communication with a special icon on the driver download Web site and on a PC client system, SSM detects both hardware and software versions, then updates the appropriate software from a central console. Service Reference Guide, dc5000 360201-002 3-3 When used to complete new ...System Software Manager System Software Manager (SSM) lets you email containing Customer Bulletins, Customer Advisories, Customer Notes, Security Bulletins, and Driver alerts for most commercial computers and servers, up to -follow wizards. To download the utility or to -use software distribution ...
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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 32
... setup password in a consistent deployment of the computer when prompted. 3-4 360201-002 Service Reference Guide, dc5000 The setup password prevents unauthorized ROM upgrades. Subscriber's Choice Driver and Support Alerts/Notifications will supply you with a reprogrammable flash ROM (read only memory). System Software ...com/go/pcn. 3.3.5 Subscriber's Choice Subscriber's Choice is used to locally update or restore the system ROM on one or more PCs simultaneously. To learn more about Subscriber's Choice and create a custom profile, visit http://www.hp.com/go /ssm. 3.4.1 Remote...
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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 35
...click on the hard drive. 3.4.6 Power Management Power Management is different from http://www.hp.com/support. If you must install corresponding device drivers and utilities to ensure that saves energy by shutting down certain components of the computer when they are based on industry standards, such as...in a very low power state (suspend). In Windows 2000, left click on LAN Technology ■ ACPI ■ SMBIOS Service Reference Guide, dc5000 360201-002 3-7 Press the button again to full power status. HP has made the task of suspend to quickly bring the system out of locating...
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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 81
Follow the instructions in the guide included with the restore CD. Microtower (µT) Chassis Connecting Hard Drive Cables 4. Install the access panel (Section 6.3, "Access Panel"). 6. Removal and Replacement Procedures- Install the front bezel (Section 6.4, "Front Bezel"). 5. When ... were preinstalled on the computer. ✎ If you replaced the primary hard drive, the restore CD may be used to restore the operating system, software drivers, and/or any software applications that were backed up before replacing the hard drive. Turn on the computer. Service Reference Guide...
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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 141
... as the primary VGA adapter. If the system beeps, then the keyboard is operating correctly. ■ Check all printer drivers been installed for your region (115V or 230V)? ■ Is the computer turned on? ■ Is the green ...NIC Remote Wakeup cable (featured on the source selected as a diskette drive. ■ Are all of the necessary device drivers installed? ■ Have all cables for loose or incorrect connections. ■ Reconfigure the computer after installing a non-Plug... You can select which source will not function. Service Reference Guide, dc5000 360201-002 D-1
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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 142
...pause periodically. Transfer data from the hard drive to create more than four seconds. battery may be on the hard drive. Network driver is loaded and no network connection is not blocked. 2. Cursor will not respond to resume from outlet. Press and hold down ...button is hot. 1. Computer date and RTC (real-time clock) time display is not functional. 1. D-2 360201-002 Service Reference Guide, dc5000 Software control of the power switch is incorrect. Computer appears to disable the network controller. Replace the RTC battery. Poor performance is in ...
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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 147
.... Insert a bootable diskette into the diskette drive and restart the computer. 2. Insert a bootable system diskette and restart. 2. System is a driver problem. Solution 1. If it is not listed, the probable cause is a newly installed drive, enter Setup and try restoring the previously saved ...on the same cable as the primary drive, verify that the jumpers for the appropriate operating system if necessary. Service Reference Guide, dc5000 360201-002 D-7 If the drive is partitioned and formatted. 3. Run Computer Setup and increase the POST Delay in Storage > Storage...
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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 150
..., replace the system board. If the graphics controller was upgraded, the correct video drivers may be loaded. Electronic relays have been activated inside the monitor. Install the video drivers included in and out of displaying requested resolution. In a two-monitor system or ... Monitor degaussing coil has been activated. Replace the graphics card. 3. Replace the system board. None. D-10 360201-002 Service Reference Guide, dc5000 The picture is securely connected to make a clicking noise when turned on . Check that the graphics cable is broken up, rolls, jitters,...
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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 154
... properly. The cables may be connected properly. The correct printer driver is offline. Solution Turn the printer on . If the printer works, reload the printer driver. Install the correct printer driver for the application. 2. Reconnect all cables. D-14 360201-002 Service Reference Guide, dc5000 Printer is not installed. The printer may not be out...
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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 158
... board. There is installed. Make sure the correct network client and protocol is a problem with the network. Diagnostics reports a failure. Reinstall network drivers. D-18 360201-002 Service Reference Guide, dc5000 Replace the NIC. 1. System cannot autosense the network. Run Computer Setup and enable network controller. The cable is not enabled. Under the...
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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 159
...controller is not configured properly. Under the Computer Setup Advanced menu, change the resource settings for your NIC. Reinstall the network drivers, using the Restore Plus! CD. Verify Network Connectivity, that a DHCP Server is shared with the embedded NIC. Cannot connect...the NIC. The cable is not configured for this computer. The network controller requires drivers. Service Reference Guide, dc5000 360201-002 D-19 The files containing the network drivers are securely attached to boot from another source. Network controller stops working when an ...
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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 162
... not enabled through the Computer Setup utility. The CD-ROM or DVD boot is not installed. CD-ROM or DVD devices are not detected or driver is fully extended, then remove the disc. Cannot eject compact disc (tray-load unit). Use Device Manager to the drive. 2. Install decoder software...insert a thin metal rod into the emergency eject hole and push firmly. 2. Install correct device driver. Slowly pull the tray out from CD-ROM or DVD drive. D-22 360201-002 Service Reference Guide, dc5000 Wait at least 30 seconds to start , read a disc or takes too long to let ...
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HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition


Page 175
... to computer 3-8 country-specific power cord set requirements B-2 customizing software 3-1 D date and time display D-2 deleting password 3-12 delimiter characters, table 3-13 deployment tools, software 3-1 device drivers, installing/upgrading 1-1 diagnostic tool for hard drives 3-18 Diagnostics for Windows categories 2-13 detecting 2-12 Service Reference Guide...

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We have the following 21 documents available for the Compaq dc5000:
  • HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
  • Troubleshooting Guide
  • Hardware Reference Guide - HP Compaq Business Desktop dc5000 Microtower Model
  • Desktop Management Guide
  • Support Telephone Numbers
  • Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
  • Computer Setup (F10) Utility Guide
  • Getting Started
  • Getting Started - Business Desktops
  • HP Business Desktop BIOS
  • HP Client Manager 6.1
  • 11 More!
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