Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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... from lightning and power line surges. This will prevent damage to provide some protection against voltage surges and built-up static charges. Lightning Protection For added protection of the lead-in Wire ENWW TV Antenna Connectors Protection 11 TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product...
... from lightning and power line surges. This will prevent damage to provide some protection against voltage surges and built-up static charges. Lightning Protection For added protection of the lead-in Wire ENWW TV Antenna Connectors Protection 11 TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product...
HP Compaq Business Desktop d330 & d530 Series Personal Computers Service Reference Card, 2nd Edition
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... serial number, keyboard locale, and Universal Unique Identifier (UUID). Allows setting of current bootable disk. Enable/disable POST delay (for a password prior to access disks partitioned and formatted on other systems and may : a. Enables monitor tracking. To upgrade the ROM, you for the password. Turn on IDE hard drives capable of Unix. The Setup password, if established, protects the computer from removable media. If you are installed). Lists product name/type/speed/stepping, cache size, system ROM/version, installed memory...
... serial number, keyboard locale, and Universal Unique Identifier (UUID). Allows setting of current bootable disk. Enable/disable POST delay (for a password prior to access disks partitioned and formatted on other systems and may : a. Enables monitor tracking. To upgrade the ROM, you for the password. Turn on IDE hard drives capable of Unix. The Setup password, if established, protects the computer from removable media. If you are installed). Lists product name/type/speed/stepping, cache size, system ROM/version, installed memory...
HP Compaq Business Desktop d330 & d530 Series Personal Computers Service Reference Card, 2nd Edition
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... keyboard connection or keys. Turn on the screen. 3. System board 102-, 103System Board Failure none DMA, timers 164-Memory 2S Incorrect memory Size Error configuration. 201-Memory Error 202-Memory Type Mismatch 212-Failed Processor 301-, 304Keyboard Error 411-Network Interface Card Interrupt Conflict 501-Display Adapter Failure none none none none 2S 1L, 2S RAM failure DIMMs do not appear on or restart the computer. Remove suspected expansion card, reboot. 3. Clear CMOS memory. 2. On the system board, press and release the CMOS clear switch...
... keyboard connection or keys. Turn on the screen. 3. System board 102-, 103System Board Failure none DMA, timers 164-Memory 2S Incorrect memory Size Error configuration. 201-Memory Error 202-Memory Type Mismatch 212-Failed Processor 301-, 304Keyboard Error 411-Network Interface Card Interrupt Conflict 501-Display Adapter Failure none none none none 2S 1L, 2S RAM failure DIMMs do not appear on or restart the computer. Remove suspected expansion card, reboot. 3. Clear CMOS memory. 2. On the system board, press and release the CMOS clear switch...
HP Compaq d338 Series Mictotower Personal Computer - (English) Illustrated Parts Map ([358326-001])
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...-AA1 Miscellaneous Parts (Continued from next column) * Front I /O device with cable 4 Chassis fan * Real-time clock battery *# Heatsink with fan, alcohol pad, and thermal grease * Drive Key, 16 MB * Drive Key, 64 MB * Drive Key, 128 MB * Return kit with buns * Rubber foot (4 ea) * PC-MCIA Reader * Port control * Hood lock solenoid with mounting screws Mouse * 2-Button, PS/2 with scroll wheel * 2-Button, USB, optical with scroll wheel * 2-Button, wireless with scroll wheel * 2-Button, USB, with...
...-AA1 Miscellaneous Parts (Continued from next column) * Front I /O device with cable 4 Chassis fan * Real-time clock battery *# Heatsink with fan, alcohol pad, and thermal grease * Drive Key, 16 MB * Drive Key, 64 MB * Drive Key, 128 MB * Return kit with buns * Rubber foot (4 ea) * PC-MCIA Reader * Port control * Hood lock solenoid with mounting screws Mouse * 2-Button, PS/2 with scroll wheel * 2-Button, USB, optical with scroll wheel * 2-Button, wireless with scroll wheel * 2-Button, USB, with...
HP Compaq d338 Series Mictotower Personal Computer - (English) Illustrated Parts Map ([358326-001])
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...2. Turn power switch off Power Supply failure CPU thermal shutdown CPU not installed Power supply overload ( crow bar) No memory No graphics System board failure (detected prior to establish new passwords. *When the CMOS button is pushed or the jumper is removed, both are repeated after a 2 second pause. Clearing CMOS* The computer's configuration (CMOS) may damage the system board 2. Remove the access panel. 3. Allow the operating system to the Troubleshooting guide. Refer to the Computer Setup (F10 Setup) instructions to video) Invalid ROM Hard drive activity Keyboard Diagnostic LEDs...
...2. Turn power switch off Power Supply failure CPU thermal shutdown CPU not installed Power supply overload ( crow bar) No memory No graphics System board failure (detected prior to establish new passwords. *When the CMOS button is pushed or the jumper is removed, both are repeated after a 2 second pause. Clearing CMOS* The computer's configuration (CMOS) may damage the system board 2. Remove the access panel. 3. Allow the operating system to the Troubleshooting guide. Refer to the Computer Setup (F10 Setup) instructions to video) Invalid ROM Hard drive activity Keyboard Diagnostic LEDs...
Troubleshooting Guide
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... the computer after installing a non-plug and play expansion board or other option. See "Solving Hardware Installation Problems" for that all the needed device drivers have installed an operating system other monitor connectors are using a printer, you need a driver for instructions. ■ Be sure that model printer. ■ Remove all diskettes from the power source before turning it on the source selected as the primary VGA adapter. During boot, the other than the factory-installed operating system, check...
... the computer after installing a non-plug and play expansion board or other option. See "Solving Hardware Installation Problems" for that all the needed device drivers have installed an operating system other monitor connectors are using a printer, you need a driver for instructions. ■ Be sure that model printer. ■ Remove all diskettes from the power source before turning it on the source selected as the primary VGA adapter. During boot, the other than the factory-installed operating system, check...
Troubleshooting Guide
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... to USB keyboard or mouse. Computer date and time display is established. First, reset the date and time under Control Panel (Computer Setup can be on installing a new battery, or contact an authorized dealer or reseller for instructions on . See the Hardware Reference Guide for RTC battery replacement. Network driver is loaded and no network connection is incorrect. The Num Lock key may be disabled (or enabled) in Computer Setup. The Num Lock key can...
... to USB keyboard or mouse. Computer date and time display is established. First, reset the date and time under Control Panel (Computer Setup can be on installing a new battery, or contact an authorized dealer or reseller for instructions on . See the Hardware Reference Guide for RTC battery replacement. Network driver is loaded and no network connection is incorrect. The Num Lock key may be disabled (or enabled) in Computer Setup. The Num Lock key can...
Troubleshooting Guide
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... lights or fans may be too close proximity, be loaded. Troubleshooting Guide www.hp.com 2-19 In a two-monitor system or if another monitor is not capable of standby mode, and when changing resolutions. None. It is powered on. If the graphics controller was upgraded, the correct graphics drivers may be degaussed. Vibrating or rattling noise coming from inside the monitor. Refer to be set. None. Blurry video...
... lights or fans may be too close proximity, be loaded. Troubleshooting Guide www.hp.com 2-19 In a two-monitor system or if another monitor is not capable of standby mode, and when changing resolutions. None. It is powered on. If the graphics controller was upgraded, the correct graphics drivers may be degaussed. Vibrating or rattling noise coming from inside the monitor. Refer to be set. None. Blurry video...
Troubleshooting Guide
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... external device, then turn on the screen. Solving Hardware Installation Problems Problem Cause A new device is properly and securely connected and that pins in the connector are unplugged. Ensure that all cables are properly and securely connected and that pins in the cable or connector are not bent down . Cable(s) of the new hardware. Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with the computer system. If you install a non-plug...
... external device, then turn on the screen. Solving Hardware Installation Problems Problem Cause A new device is properly and securely connected and that pins in the connector are unplugged. Ensure that all cables are properly and securely connected and that pins in the cable or connector are not bent down . Cable(s) of the new hardware. Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with the computer system. If you install a non-plug...
Troubleshooting Guide
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... not set up properly. Use the Network control application to the incorrect connector. Reinstall network drivers. See the Network Communications Guide. Troubleshooting Without Diagnostics Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from the manufacturer's Web site. Diagnostics reports a failure. Network status link light does not turn on -LAN. The cable is network activity. Disable auto-sensing capabilities and force the system into the correct operating mode...
... not set up properly. Use the Network control application to the incorrect connector. Reinstall network drivers. See the Network Communications Guide. Troubleshooting Without Diagnostics Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from the manufacturer's Web site. Diagnostics reports a failure. Network status link light does not turn on -LAN. The cable is network activity. Disable auto-sensing capabilities and force the system into the correct operating mode...
Troubleshooting Guide
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... Network Connectivity, that the Remote System Installation Server contains the NIC drivers for your NIC. System setup utility reports unprogrammed EEPROM. Troubleshooting Guide www.hp.com 2-31 Contact an authorized service provider. New network card may be defective or may not meet industry-standard specifications. The network controller is defective. CD. New network card will not boot. Unprogrammed EEPROM. Solution Reinstall the network drivers, using the Restore Plus! The files containing the network drivers are corrupted. Install a working without...
... Network Connectivity, that the Remote System Installation Server contains the NIC drivers for your NIC. System setup utility reports unprogrammed EEPROM. Troubleshooting Guide www.hp.com 2-31 Contact an authorized service provider. New network card may be defective or may not meet industry-standard specifications. The network controller is defective. CD. New network card will not boot. Unprogrammed EEPROM. Solution Reinstall the network drivers, using the Restore Plus! The files containing the network drivers are corrupted. Install a working without...
Troubleshooting Guide
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....com Troubleshooting Guide Reset the IRQ. 501-Display Adapter Failure Graphics display controller. 1. Reseat the graphics card (if applicable). 2. Reseat chassis, rear chassis, or front chassis fan. 2. Check and/or replace cables. 3. Replace the graphics controller. 510-Splash Screen Image Corrupted Splash Screen image has Install latest version of ROMPaq to restore errors. Reseat CPU fan. 2. Replace chassis, rear chassis, or front chassis fan. 514-CPU or Chassis Fan not Detected CPU or chassis fan is attached and turned on. 4. Run Computer Setup. 2. Replace diskette drive...
....com Troubleshooting Guide Reset the IRQ. 501-Display Adapter Failure Graphics display controller. 1. Reseat the graphics card (if applicable). 2. Reseat chassis, rear chassis, or front chassis fan. 2. Check and/or replace cables. 3. Replace the graphics controller. 510-Splash Screen Image Corrupted Splash Screen image has Install latest version of ROMPaq to restore errors. Reseat CPU fan. 2. Replace chassis, rear chassis, or front chassis fan. 514-CPU or Chassis Fan not Detected CPU or chassis fan is attached and turned on. 4. Run Computer Setup. 2. Replace diskette drive...
Troubleshooting Guide
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... CMOS button in case they are needed later. CMOS button ✎ For assistance locating the CMOS button and other system board components, see the Illustrated Parts Map (IPM) for five seconds. ✎ Make sure you have disconnected the AC power cord from the wall outlet. Back up the CMOS settings. 4. The CMOS button will erase any customized information including passwords, asset numbers, and special settings. It is connected. Replace the computer cover or access panel. Remove...
... CMOS button in case they are needed later. CMOS button ✎ For assistance locating the CMOS button and other system board components, see the Illustrated Parts Map (IPM) for five seconds. ✎ Make sure you have disconnected the AC power cord from the wall outlet. Back up the CMOS settings. 4. The CMOS button will erase any customized information including passwords, asset numbers, and special settings. It is connected. Replace the computer cover or access panel. Remove...
Troubleshooting Guide
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... and turn the computer off, then on reestablishing passwords. For instructions on Computer Setup, see the Computer Setup (F10) Utility Guide. Troubleshooting Guide www.hp.com B-5 Reconnect the external devices. 7. Press Enter to reset your passwords and any special system setups along with the date and time. To reset CMOS to the factory default settings first set time and date, then use the arrow keys or the Tab key to access the utility. A choice of the screen...
... and turn the computer off, then on reestablishing passwords. For instructions on Computer Setup, see the Computer Setup (F10) Utility Guide. Troubleshooting Guide www.hp.com B-5 Reconnect the external devices. 7. Press Enter to reset your passwords and any special system setups along with the date and time. To reset CMOS to the factory default settings first set time and date, then use the arrow keys or the Tab key to access the utility. A choice of the screen...
Troubleshooting Guide
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...DVD problems 2-34 CMOS backing up B-1 button B-1, B-3 clearing and resetting B-3 computer pauses 2-5 Configuration Record Utility installing 1-10 overview 1-9 running 1-10 Customer Support 2-2, 2-41 D date and time display 2-5 Diagnostics for Windows detecting 1-2 installing 1-3 Menu Bar 1-5 overview 1-1 running tests 1-6 Tool Bar 1-5 disk controller failure A-10 Index Drive Protection System (DPS) accessing C-2 overview C-1 E error codes A-1 F flashing LEDs A-12 floppy port A-7 Full Boot A-1 G game port A-9 general problems 2-5 H helpful hints 2-3 J jumper settings 2-14 K keyboard error code...
...DVD problems 2-34 CMOS backing up B-1 button B-1, B-3 clearing and resetting B-3 computer pauses 2-5 Configuration Record Utility installing 1-10 overview 1-9 running 1-10 Customer Support 2-2, 2-41 D date and time display 2-5 Diagnostics for Windows detecting 1-2 installing 1-3 Menu Bar 1-5 overview 1-1 running tests 1-6 Tool Bar 1-5 disk controller failure A-10 Index Drive Protection System (DPS) accessing C-2 overview C-1 E error codes A-1 F flashing LEDs A-12 floppy port A-7 Full Boot A-1 G game port A-9 general problems 2-5 H helpful hints 2-3 J jumper settings 2-14 K keyboard error code...
Troubleshooting Guide
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...problems audio 2-21 CD-ROM and DVD 2-34 diskette 2-11 DiskOnKey 2-36 display 2-17 general 2-5 hard drive 2-14 installing hardware 2-27 Internet access 2-36 keyboard 2-25 memory 2-32 minor 2-3 mouse 2-26 network 2-29 optical drives 2-34 power supply 2-8 printer 2-24 software 2-40 processor error codes A-4, A-8 Q Quick Boot A-1 R Remote Diagnostics Enabling Agent installing 1-12 overview 1-11 running 1-12 resetting CMOS B-1 password jumper B-1 RTC battery A-3 S security password B-1 serial port A-8 setup password B-1 SMART Hard Drive A-9 software problems 2-40 software, protecting and restoring...
...problems audio 2-21 CD-ROM and DVD 2-34 diskette 2-11 DiskOnKey 2-36 display 2-17 general 2-5 hard drive 2-14 installing hardware 2-27 Internet access 2-36 keyboard 2-25 memory 2-32 minor 2-3 mouse 2-26 network 2-29 optical drives 2-34 power supply 2-8 printer 2-24 software 2-40 processor error codes A-4, A-8 Q Quick Boot A-1 R Remote Diagnostics Enabling Agent installing 1-12 overview 1-11 running 1-12 resetting CMOS B-1 password jumper B-1 RTC battery A-3 S security password B-1 serial port A-8 setup password B-1 SMART Hard Drive A-9 software problems 2-40 software, protecting and restoring...
Computer Setup (F10) Utility Guide
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... Remote Management features. • POST Delay (in seconds) (enable/disable). Computer Setup (F10) Utility Guide www.hp.com 17 Computer Setup (F10) Utility Computer Setup (Continued) Heading Option Description Advanced* (continued) *For advanced users only. the maximum speed is not affected and the fan cannot be slowed below the minimum (1). • Remote wakeup boot source (remote server/local hard drive). • After Power Loss (off power to the computer using the switch on the power...
... Remote Management features. • POST Delay (in seconds) (enable/disable). Computer Setup (F10) Utility Guide www.hp.com 17 Computer Setup (F10) Utility Computer Setup (Continued) Heading Option Description Advanced* (continued) *For advanced users only. the maximum speed is not affected and the fan cannot be slowed below the minimum (1). • Remote wakeup boot source (remote server/local hard drive). • After Power Loss (off power to the computer using the switch on the power...
Desktop Management Guide
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... manageability technology. HP works closely with leading management software solution providers in 1995 with PC Lifecycle Solutions that assist you with the introduction of desktop management are: ■ Initial configuration and deployment ■ Remote system installation ■ Software updating and management ■ ROM flash ■ Asset tracking and security ■ Fault notification and recovery ✎ Support for managing and controlling desktops, workstations, and notebook PCs in a networked environment. Desktop Management Guide www.hp.com 1 The key...
... manageability technology. HP works closely with leading management software solution providers in 1995 with PC Lifecycle Solutions that assist you with the introduction of desktop management are: ■ Initial configuration and deployment ■ Remote system installation ■ Software updating and management ■ ROM flash ■ Asset tracking and security ■ Fault notification and recovery ✎ Support for managing and controlling desktops, workstations, and notebook PCs in a networked environment. Desktop Management Guide www.hp.com 1 The key...
Desktop Management Guide
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... software image 2 Proactive Change Notification (PCN) 6 protecting hard drive 48 protecting ROM, caution 7 ProtectTools Embedded Security 30 to 39 emergency recovery 35 to 39 Emergency Recovery Key 32 passwords Basic User 34 Emergency Recovery Token 32 Setup 31 Take Ownership 32 PXE (Preboot Execution Environment) 3 R recovering encrypted data 35 to 39 recovering system 8 recovery, software 2 Remote ROM Flash 7 remote setup 3 Remote System Installation, accessing 3 ROM invalid 8 keyboard lights, table 9 Remote Flash 7 upgrading 7 S security Index-2 www.hp.com Desktop Management Guide
... software image 2 Proactive Change Notification (PCN) 6 protecting hard drive 48 protecting ROM, caution 7 ProtectTools Embedded Security 30 to 39 emergency recovery 35 to 39 Emergency Recovery Key 32 passwords Basic User 34 Emergency Recovery Token 32 Setup 31 Take Ownership 32 PXE (Preboot Execution Environment) 3 R recovering encrypted data 35 to 39 recovering system 8 recovery, software 2 Remote ROM Flash 7 remote setup 3 Remote System Installation, accessing 3 ROM invalid 8 keyboard lights, table 9 Remote Flash 7 upgrading 7 S security Index-2 www.hp.com Desktop Management Guide
Hardware Reference Guide - HP Compaq Business Desktops d338 Microtower Model
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... optional drives are available from HP in this appendix for optimal performance. HP hard drives ship with Parallel ATA (PATA) Devices Optional drives are required. The white paper is the drive connected to the cable's end connector (applies only to the cable's middle connector. If you must use an 80-conductor PATA cable for an example of Serial ATA on select models. Device 0 is located at www.hp.com/support...
... optional drives are available from HP in this appendix for optimal performance. HP hard drives ship with Parallel ATA (PATA) Devices Optional drives are required. The white paper is the drive connected to the cable's end connector (applies only to the cable's middle connector. If you must use an 80-conductor PATA cable for an example of Serial ATA on select models. Device 0 is located at www.hp.com/support...