Resolving Start Up and No Boot Problems Checklist
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HP Notebook PCs - Connect a different AC power adapter and remove battery. Disconnect the AC power adapter, ... incorrectly, or there is no battery or AC power at the notebook, contact HP for at -a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. Resolving Start ... problems when computer does not startup or boot properly. If computer does not start If LEDs do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at least 15 seconds. 3....
HP Notebook PCs - Connect a different AC power adapter and remove battery. Disconnect the AC power adapter, ... incorrectly, or there is no battery or AC power at the notebook, contact HP for at -a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. Resolving Start ... problems when computer does not startup or boot properly. If computer does not start If LEDs do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at least 15 seconds. 3....
Resolving Start Up and No Boot Problems Checklist
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....microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search www...: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to start in BIOS mode and run memory and hard drive tests. Symptom: Computer may display an error message on system failure to...
....microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search www...: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to start in BIOS mode and run memory and hard drive tests. Symptom: Computer may display an error message on system failure to...
Limited warranty and technical support - (1 Year)
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... other storage devices as a precaution against possible failures, alteration, or loss of the data. During service, the hard drive may be available. These include diagnostics, configuration tools, and Compaq remote support solutions where appropriate. Limited software technical support is available only for service, be sure to back up data and remove any preinstalled...
... other storage devices as a precaution against possible failures, alteration, or loss of the data. During service, the hard drive may be available. These include diagnostics, configuration tools, and Compaq remote support solutions where appropriate. Limited software technical support is available only for service, be sure to back up data and remove any preinstalled...
Notebook Essentials - Windows 7
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... services are U.S. The only warranties for Business Notebook Keep this effort, we provide user guides and learning centers on the Web. They are available on your computer. Nothing herein should be liable for more user guides? You can find them on your computer hard drive in the express warranty statements accompanying such products...
... services are U.S. The only warranties for Business Notebook Keep this effort, we provide user guides and learning centers on the Web. They are available on your computer. Nothing herein should be liable for more user guides? You can find them on your computer hard drive in the express warranty statements accompanying such products...
Notebook Essentials - Windows 7
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Contents Appendix A: Backup and recovery Creating recovery discs 17 Backing up your information 18 Using Windows Backup and Restore 19 Using system restore points 20 Performing a recovery 21 Recovering using the recovery discs 21 Recovering using the partition on the hard drive 22 Appendix B: Specifications Operating environment 23 Input power 23 Appendix C: Routine care Cleaning the display 25 Cleaning the TouchPad and keyboard 25 Traveling and shipping 26 Index iv Notebook Essentials
Contents Appendix A: Backup and recovery Creating recovery discs 17 Backing up your information 18 Using Windows Backup and Restore 19 Using system restore points 20 Performing a recovery 21 Recovering using the recovery discs 21 Recovering using the partition on the hard drive 22 Appendix B: Specifications Operating environment 23 Input power 23 Appendix C: Routine care Cleaning the display 25 Cleaning the TouchPad and keyboard 25 Traveling and shipping 26 Index iv Notebook Essentials
Notebook Essentials - Windows 7
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...copy the entire screen, press fn+prt sc. You should continue to back up (boot) the computer in your information to an optional external hard drive, a network drive, or discs. ■ When backing up to maintain a reasonably current backup. The screen shot can back up your computer. ✎ Double.... ■ When backing up to reset your system on the type of the computer. 18 Notebook Essentials To copy the screen and paste the image into the optical drive of optical drive installed in case of recovery discs immediately after a system failure is repaired or restored ■ ...
...copy the entire screen, press fn+prt sc. You should continue to back up (boot) the computer in your information to an optional external hard drive, a network drive, or discs. ■ When backing up to maintain a reasonably current backup. The screen shot can back up your computer. ✎ Double.... ■ When backing up to reset your system on the type of the computer. 18 Notebook Essentials To copy the screen and paste the image into the optical drive of optical drive installed in case of recovery discs immediately after a system failure is repaired or restored ■ ...
Notebook Essentials - Windows 7
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...Click Create. 6. In the left pane, click System protection. 3. Appendix A: Backup and recovery Using system restore points When you back up your hard drive at a previous date and time), when the computer was functioning optimally, follow these steps: 1. You can reverse the restoration. You also can...protection for which you want to create a restore point. 5. Click the System Protection tab. 4. Follow the on -screen instructions. 20 Notebook Essentials Restore to a previous date and time To revert to your system files and settings. In the left pane, click System protection. 3....
...Click Create. 6. In the left pane, click System protection. 3. Appendix A: Backup and recovery Using system restore points When you back up your hard drive at a previous date and time), when the computer was functioning optimally, follow these steps: 1. You can reverse the restoration. You also can...protection for which you want to create a restore point. 5. Click the System Protection tab. 4. Follow the on -screen instructions. 20 Notebook Essentials Restore to a previous date and time To revert to your system files and settings. In the left pane, click System protection. 3....
Notebook Essentials - Windows 7
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... 2. Recovering using Recovery Manager. Notebook Essentials 21 If that was preinstalled at the factory. Use these features, try them before using the recovery discs To restore the system from a dedicated recovery partition (select models only) on the hard drive. Follow the on these built...the manufacturer. If you have a recovery partition. Insert the first recovery disc into the optical drive and restart the computer. 3. However, if your computer includes a solid-state drive (SSD), you set up your computer. Back up . HP recommends that you experience system ...
... 2. Recovering using Recovery Manager. Notebook Essentials 21 If that was preinstalled at the factory. Use these features, try them before using the recovery discs To restore the system from a dedicated recovery partition (select models only) on the hard drive. Follow the on these built...the manufacturer. If you have a recovery partition. Insert the first recovery disc into the optical drive and restart the computer. 3. However, if your computer includes a solid-state drive (SSD), you set up your computer. Back up . HP recommends that you experience system ...
Notebook Essentials - Windows 7
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You will not be able to recover using the partition on the hard drive On some models, you may take several minutes for Recovery Manager to load. 2. Turn on the screen. ✎ It may not have a partition. b. Press .... - or - Appendix A: Backup and recovery Recovering using this procedure. Access Recovery Manager in the Recovery Manager window. 3. Follow the on the hard drive from the partition on -screen instructions. 22 Notebook Essentials This restores the computer to recover your computer includes an SSD, you can perform a recovery from either of the screen. a.
You will not be able to recover using the partition on the hard drive On some models, you may take several minutes for Recovery Manager to load. 2. Turn on the screen. ✎ It may not have a partition. b. Press .... - or - Appendix A: Backup and recovery Recovering using this procedure. Access Recovery Manager in the Recovery Manager window. 3. Follow the on the hard drive from the partition on -screen instructions. 22 Notebook Essentials This restores the computer to recover your computer includes an SSD, you can perform a recovery from either of the screen. a.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Revision History Revision A Publication Date October 2010 Description ■ Chapter 1 - added new descriptions for the following components: ❏ Hard drive ❏ Memory module ❏ Processor ❏ WLAN module ■ Chapter 3 and Chapter 4 -added new spare part numbers and ... for the following components: ❏ Base enclosure ❏ Display assembly ❏ Display back cover ❏ Display bezel ❏ Hard drive ❏ Memory module ❏ Optical drive ❏ Processor ❏ System board ❏ Thermal module ❏ Top cover ❏ WLAN module
Revision History Revision A Publication Date October 2010 Description ■ Chapter 1 - added new descriptions for the following components: ❏ Hard drive ❏ Memory module ❏ Processor ❏ WLAN module ■ Chapter 3 and Chapter 4 -added new spare part numbers and ... for the following components: ❏ Base enclosure ❏ Display assembly ❏ Display back cover ❏ Display bezel ❏ Hard drive ❏ Memory module ❏ Optical drive ❏ Processor ❏ System board ❏ Thermal module ❏ Top cover ❏ WLAN module
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
... number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... 5-4 Diagnostics menu 5-4 6 Specifications Computer specifications 6-1 39.6-cm (15.6-in) HD display specifications 6-2 Hard drive specifications 6-3 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications. . . . . . 6-4 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications 6-5 System DMA specifications 6-5 System interrupt specifications 6-6 System I/O address specifications 6-6 System memory map...
... 5-4 Diagnostics menu 5-4 6 Specifications Computer specifications 6-1 39.6-cm (15.6-in) HD display specifications 6-2 Hard drive specifications 6-3 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications. . . . . . 6-4 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications 6-5 System DMA specifications 6-5 System interrupt specifications 6-6 System I/O address specifications 6-6 System memory map...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Product description Category Description Presario Presario CQ62 Intel CQ62 Intel UMA Discrete ■ 2048 MB total system memory (2048 × 1, X X 1024 × 2) ■ 1024 MB total system memory (1024 × 1) X X Hard drives Supports all 9.5-mm, 6.35-cm (2.50-in) SATA X X hard drives Customer accessible X X Single hard drive configurations: 750 GB, 5400 rpm X X 640 GB, 5400 rpm X X 500 GB, 7200 rpm X X 320...
Product description Category Description Presario Presario CQ62 Intel CQ62 Intel UMA Discrete ■ 2048 MB total system memory (2048 × 1, X X 1024 × 2) ■ 1024 MB total system memory (1024 × 1) X X Hard drives Supports all 9.5-mm, 6.35-cm (2.50-in) SATA X X hard drives Customer accessible X X Single hard drive configurations: 750 GB, 5400 rpm X X 640 GB, 5400 rpm X X 500 GB, 7200 rpm X X 320...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... 32 and 64-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 Product description Category Description Presario Presario CQ62 Intel CQ62 Intel UMA Discrete ■ Intel Wi-Fi 5100 with auto-detect X X RJ-11 (modem, select...
... 32 and 64-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 Product description Category Description Presario Presario CQ62 Intel CQ62 Intel UMA Discrete ■ Intel Wi-Fi 5100 with auto-detect X X RJ-11 (modem, select...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...headset, or television audio. It is in (microphone) jack 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Connects an optional video or audio device, such as a high-definition television, or any ...Stick Pro (MSP) ■ MultiMediaCard (MMC) ■ Secure Digital (SD) Memory Card ■ xD-Picture Card (XD) On-The hard drive is normal for the internal fan to cycle on your computer model, the computer might look slightly different from the illustration in this location. Left...
...headset, or television audio. It is in (microphone) jack 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Connects an optional video or audio device, such as a high-definition television, or any ...Stick Pro (MSP) ■ MultiMediaCard (MMC) ■ Secure Digital (SD) Memory Card ■ xD-Picture Card (XD) On-The hard drive is normal for the internal fan to cycle on your computer model, the computer might look slightly different from the illustration in this location. Left...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...and Service Guide 2-7 Enable airflow to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating. Holds the hard drive. Releases the battery from the battery bay. Holds a wireless LAN module. Ä To prevent an unresponsive system, replace the wireless module with only ... technical support through Help and Support. Bottom components External component identification Item 1 2 Component Battery bay Vents (4) 3 Battery release latch 4 Memory module compartment 5 Hard drive bay Function Holds the battery.
...and Service Guide 2-7 Enable airflow to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating. Holds the hard drive. Releases the battery from the battery bay. Holds a wireless LAN module. Ä To prevent an unresponsive system, replace the wireless module with only ... technical support through Help and Support. Bottom components External component identification Item 1 2 Component Battery bay Vents (4) 3 Battery release latch 4 Memory module compartment 5 Hard drive bay Function Holds the battery.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... 1.2 only) 599092-001 1 GB (6400 MHz, DDR2) (for model 1.1 only) 619545-001 2 GB (6400 MHz, DDR2) (for model 1.1 only) 619546-001 Hard drive (includes hard drive bracket and screws) 750 GB, 5400 rpm (for model 1.2 only) 603787-001 640 GB, 5400 rpm 603785-001 500 GB, 7200 rpm 634919-001 320... GB, 7200 rpm 599055-001 250 GB, 7200 rpm 599054-001 160 GB, 7200 rpm 599053-001 Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 599057-001 Processor (includes replacement thermal material) Intel Core i7-620M Processor (4M cache, 2....
... 1.2 only) 599092-001 1 GB (6400 MHz, DDR2) (for model 1.1 only) 619545-001 2 GB (6400 MHz, DDR2) (for model 1.1 only) 619546-001 Hard drive (includes hard drive bracket and screws) 750 GB, 5400 rpm (for model 1.2 only) 603787-001 640 GB, 5400 rpm 603785-001 500 GB, 7200 rpm 634919-001 320... GB, 7200 rpm 599055-001 250 GB, 7200 rpm 599054-001 160 GB, 7200 rpm 599053-001 Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 599057-001 Processor (includes replacement thermal material) Intel Core i7-620M Processor (4M cache, 2....
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...computer models (for model 1.2 only) Imperial blue computer models (for model 1.2 only) Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with: Biscotti computer models Matte black computer models (for models 1.1 and 1.2 only) Silver computer models (for model 1.1 only) Charcoal ...Rubber Kit (not illustrated, includes four rubber feet) Plastics Kit (see "Plastics Kit" on page 11 for spare part component information) Hard drive cover Memory module cover Spare part number 602992-001 619997-001 600370-001 599062-001 600651-001 608112-001 615588-001 622565-001 599063...
...computer models (for model 1.2 only) Imperial blue computer models (for model 1.2 only) Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with: Biscotti computer models Matte black computer models (for models 1.1 and 1.2 only) Silver computer models (for model 1.1 only) Charcoal ...Rubber Kit (not illustrated, includes four rubber feet) Plastics Kit (see "Plastics Kit" on page 11 for spare part component information) Hard drive cover Memory module cover Spare part number 602992-001 619997-001 600370-001 599062-001 600651-001 608112-001 615588-001 622565-001 599063...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Plastics Kit Illustrated parts catalog Item Description Plastics Kit: 1 Hard drive cover 2 Wireless module compartment cover Spare part number 595200-001 Maintenance and Service Guide 3-11
Plastics Kit Illustrated parts catalog Item Description Plastics Kit: 1 Hard drive cover 2 Wireless module compartment cover Spare part number 595200-001 Maintenance and Service Guide 3-11
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...7200 rpm 250 GB, 7200 rpm 160 GB, 7200 rpm Hard Drive Hardware Kit (not illustrated, includes bracket and screws) Optical drive (includes bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with: Biscotti computer models Matte black ...computer models (for model 1.2 only) Imperial blue computer models (for model 1.2 only) Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with: Biscotti computer models Matte black computer models (for models 1.1 and 1.2 only) Silver computer models (for model 1.1 only) Charcoal ...
...7200 rpm 250 GB, 7200 rpm 160 GB, 7200 rpm Hard Drive Hardware Kit (not illustrated, includes bracket and screws) Optical drive (includes bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with: Biscotti computer models Matte black ...computer models (for model 1.2 only) Imperial blue computer models (for model 1.2 only) Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with: Biscotti computer models Matte black computer models (for models 1.1 and 1.2 only) Silver computer models (for model 1.1 only) Charcoal ...