Compaq Presario CQ61 Notebook PC and HP G61 Notebook PC - Maintenance and Service Guide
Page 108
...9998; If your computer does not include an internal optical drive, you can purchase recovery discs for computers that you reinstall a program or driver without performing a full system recovery. ■ Performing a full system recovery (Recovery Manager software feature). Maintenance and Service Guide 8-1 Use ... your system to start up your computer from the HP Web site. Create these discs carefully and keep them in the window. This feature helps you create recovery discs immediately after software setup. Handle these discs after setting up your information regularly to...
...9998; If your computer does not include an internal optical drive, you can purchase recovery discs for computers that you reinstall a program or driver without performing a full system recovery. ■ Performing a full system recovery (Recovery Manager software feature). Maintenance and Service Guide 8-1 Use ... your system to start up your computer from the HP Web site. Create these discs carefully and keep them in the window. This feature helps you create recovery discs immediately after software setup. Handle these discs after setting up your information regularly to...
Backup and Recovery - Windows 7
Page 5
... or from a dedicated recovery partition (select models only) on a regular basis to an earlier state. ● Recovering a program or driver (Recovery Manager software feature). NOTE: Computers with the following tasks for safeguarding your full factory image if you reinstall a program or... with a solid-state drive (SSD) may not have a partition. With Recovery Manager, you can recover your information and restoring it in the window. 1 If the partition is present, an HP Recovery drive is as complete as your operating system and software. 1 Overview Recovery after software setup...
... or from a dedicated recovery partition (select models only) on a regular basis to an earlier state. ● Recovering a program or driver (Recovery Manager software feature). NOTE: Computers with the following tasks for safeguarding your full factory image if you reinstall a program or... with a solid-state drive (SSD) may not have a partition. With Recovery Manager, you can recover your information and restoring it in the window. 1 If the partition is present, an HP Recovery drive is as complete as your operating system and software. 1 Overview Recovery after software setup...
Backup and Recovery - Windows 7
Page 12
Index B backing up customized window, toolbar, and menu bar settings 3 personal files 3 templates 3 F f11 7 full system recovery 1 P performing a recovery 6 R recovering a program or driver 1 recovering from the dedicated recovery partition 7 recovering from the recovery discs 6 recovery 6 recovery discs 1, 2 Recovery Manager 1, 6 recovery partition 1 recovery, system 1, 6 restore points 5 S safeguarding information 1 solid-state drive (SSD) 1, 6, 7 supported discs 2 system failure or instability 1 system recovery 1, 6 system restore points 1, 5 U using system restore 5 8 Index
Index B backing up customized window, toolbar, and menu bar settings 3 personal files 3 templates 3 F f11 7 full system recovery 1 P performing a recovery 6 R recovering a program or driver 1 recovering from the dedicated recovery partition 7 recovering from the recovery discs 6 recovery 6 recovery discs 1, 2 Recovery Manager 1, 6 recovery partition 1 recovery, system 1, 6 restore points 5 S safeguarding information 1 solid-state drive (SSD) 1, 6, 7 supported discs 2 system failure or instability 1 system recovery 1, 6 system restore points 1, 5 U using system restore 5 8 Index
Software Update - Windows Vista and Windows 7
Page 6
... screen to download. 3. Do not shut down the computer or initiate Sleep or Hibernation. Identify the BIOS update that provides software for software, driver, and BIOS updates. 2. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if... or disconnect any device, cable, or cord. Updating the BIOS To update the BIOS, first determine what BIOS version you are already in Windows) or by turning on your computer. b. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than the BIOS ...
... screen to download. 3. Do not shut down the computer or initiate Sleep or Hibernation. Identify the BIOS update that provides software for software, driver, and BIOS updates. 2. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if... or disconnect any device, cable, or cord. Updating the BIOS To update the BIOS, first determine what BIOS version you are already in Windows) or by turning on your computer. b. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than the BIOS ...
Software Update - Windows Vista and Windows 7
Page 8
... folder where the file was stored, and double-click the file to step 6. 3. After the file is displayed, click an updated driver to open a window containing additional information. 6. If prompted to do this, click Download only to save the file to http://www.hp.com/support, and...Open your Internet browser, go to your country or region. 2. Select your specific product from the models listed. 4. Click Install now to download the driver and install it later. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter...
... folder where the file was stored, and double-click the file to step 6. 3. After the file is displayed, click an updated driver to open a window containing additional information. 6. If prompted to do this, click Download only to save the file to http://www.hp.com/support, and...Open your Internet browser, go to your country or region. 2. Select your specific product from the models listed. 4. Click Install now to download the driver and install it later. NOTE: In some locations you want a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter...
Drives - Windows 7
Page 3
... play ...18 A disc does not play automatically ...18 The process of burning a disc does not begin, or it stops before completion 19 A DVD playing in Windows Media Player produces no sound or display 19 A device driver must be reinstalled ...19 Obtaining the latest Windows device drivers 20 Obtaining the latest HP device...
... play ...18 A disc does not play automatically ...18 The process of burning a disc does not begin, or it stops before completion 19 A DVD playing in Windows Media Player produces no sound or display 19 A device driver must be reinstalled ...19 Obtaining the latest Windows device drivers 20 Obtaining the latest HP device...
Drives - Windows 7
Page 21
If you troubleshoot issues. ◦ Click the Driver tab to update, disable, or uninstall drivers for hardware changes. Then in the Device Manager utility. 1. If the drive is working properly: ◦ The Properties window provides details about the device to help you suspect that the optical drive is ...next to DVD/CD-ROM drives to expand the list to perform the following tasks: ● Update driver software ● Disable ● Uninstall ● Scan for this device. Windows scans your system for an optical drive listing. The computer does not detect the optical drive 17 The...
If you troubleshoot issues. ◦ Click the Driver tab to update, disable, or uninstall drivers for hardware changes. Then in the Device Manager utility. 1. If the drive is working properly: ◦ The Properties window provides details about the device to help you suspect that the optical drive is ...next to DVD/CD-ROM drives to expand the list to perform the following tasks: ● Update driver software ● Disable ● Uninstall ● Scan for this device. Windows scans your system for an optical drive listing. The computer does not detect the optical drive 17 The...
Drives - Windows 7
Page 23
... , or it stops before completion ● Be sure that all open files, and then continue with the restart. 6. The process of driver you want to uninstall and reinstall (for hardware changes in Windows Media Player produces no sound or display Use DVD Play to delete. 5. In the Device Manager... from the optical drive. 2. Select Start > Control Panel > System and Security. Windows scans your user guides for any discs from the HP Web site at http://www.hp.com. When prompted, confirm that the drivers are prompted to restart the computer, save the information on the source disc to...
... , or it stops before completion ● Be sure that all open files, and then continue with the restart. 6. The process of driver you want to uninstall and reinstall (for hardware changes in Windows Media Player produces no sound or display Use DVD Play to delete. 5. In the Device Manager... from the optical drive. 2. Select Start > Control Panel > System and Security. Windows scans your user guides for any discs from the HP Web site at http://www.hp.com. When prompted, confirm that the drivers are prompted to restart the computer, save the information on the source disc to...
Drives - Windows 7
Page 24
...and then select a storage location on -screen instructions. Click Start > All Programs > Windows Update. Click Install now to obtain HP device drivers: 1. After the file is displayed, click an updated driver to install. 7. Follow the on your country or region. 2. Obtaining the latest ...HP device drivers To use Windows Update: 1. If you may be set up Windows Update, you can obtain the latest Windows device drivers by using Windows Update. When the list of the device. 20 Chapter 6 Troubleshooting Click your...
...and then select a storage location on -screen instructions. Click Start > All Programs > Windows Update. Click Install now to obtain HP device drivers: 1. After the file is displayed, click an updated driver to install. 7. Follow the on your country or region. 2. Obtaining the latest ...HP device drivers To use Windows Update: 1. If you may be set up Windows Update, you can obtain the latest Windows device drivers by using Windows Update. When the list of the device. 20 Chapter 6 Troubleshooting Click your...
Drives - Windows 7
Page 25
... DVD±R/RW SuperMulti DL Drive 3 C CD burning 9, 19 copying 8 playing 6 removing 10 CD drive 2, 11 copyright warning 8 D device drivers HP drivers 20 Windows drivers 20 Disk Cleanup software 12 Disk Defragmenter software 12 disk performance 12 diskette drive 11 drives caring for 1 diskette 11 external 11 hard 11... playing 6 removing 10 optical drive 2, 11 R region codes, DVD 7 S software Disk Cleanup 12 Disk Defragmenter 12 T troubleshooting burning discs 19 device driver 19 disc play 18 HP device drivers 20 optical disc tray 16 optical drive detection 17 Windows drivers 20 Index 21
... DVD±R/RW SuperMulti DL Drive 3 C CD burning 9, 19 copying 8 playing 6 removing 10 CD drive 2, 11 copyright warning 8 D device drivers HP drivers 20 Windows drivers 20 Disk Cleanup software 12 Disk Defragmenter software 12 disk performance 12 diskette drive 11 drives caring for 1 diskette 11 external 11 hard 11... playing 6 removing 10 optical drive 2, 11 R region codes, DVD 7 S software Disk Cleanup 12 Disk Defragmenter 12 T troubleshooting burning discs 19 device driver 19 disc play 18 HP device drivers 20 optical disc tray 16 optical drive detection 17 Windows drivers 20 Index 21
Notebook Tour - Windows 7
Page 20
...the bottom of the computer. ● Microsoft® Certificate of Authenticity-Contains the Windows® Product Key. The service tag label is the alphanumeric identifier used to ... an optional Bluetooth® device. The part number helps a service technician to locate documents, drivers, and support for use . This number describes the duration of the warranty period for use ... optional device may need this computer. 3 Labels The labels affixed to the front of your notebook. ◦ Serial number (s/n) (2). If your computer model includes one or more wireless devices,...
...the bottom of the computer. ● Microsoft® Certificate of Authenticity-Contains the Windows® Product Key. The service tag label is the alphanumeric identifier used to ... an optional Bluetooth® device. The part number helps a service technician to locate documents, drivers, and support for use . This number describes the duration of the warranty period for use ... optional device may need this computer. 3 Labels The labels affixed to the front of your notebook. ◦ Serial number (s/n) (2). If your computer model includes one or more wireless devices,...
Pointing Devices and Keyboard - Windows 7
Page 8
...Function Hotkey Increase screen brightness. fn+plus key (on the integrated numeric keypad) To use the computer and Windows features ● Updates for the Windows operating system, drivers, and the software provided on the computer keyboard, follow either of these steps: ● Briefly press ...installed software, hardware components, and specifications ● Answers to questions about system hardware components and the system BIOS version number. In the Windows fn+esc display, the version of the hotkey command. - Opening Help and Support (fn+f1) Press fn+f1 to support specialists...
...Function Hotkey Increase screen brightness. fn+plus key (on the integrated numeric keypad) To use the computer and Windows features ● Updates for the Windows operating system, drivers, and the software provided on the computer keyboard, follow either of these steps: ● Briefly press ...installed software, hardware components, and specifications ● Answers to questions about system hardware components and the system BIOS version number. In the Windows fn+esc display, the version of the hotkey command. - Opening Help and Support (fn+f1) Press fn+f1 to support specialists...
Wireless (Select Models Only) - Windows 7
Page 6
... software on the computer and indicates that all of the wireless devices are on. Indicates that one or more of your network drivers are installed, all network devices or all wireless network devices are disabled by the wireless button or Wireless Assistant, and no network... HP Connection Manager, which enables you to the network. Indicates that one or more of your network drivers are installed, no wireless connections are available or all wireless devices are disabled in Windows® Control Panel, and no network devices are connected to a wired network. 2 Chapter 1 Using...
... software on the computer and indicates that all of the wireless devices are on. Indicates that one or more of your network drivers are installed, all network devices or all wireless network devices are disabled by the wireless button or Wireless Assistant, and no network... HP Connection Manager, which enables you to the network. Indicates that one or more of your network drivers are installed, no wireless connections are available or all wireless devices are disabled in Windows® Control Panel, and no network devices are connected to a wired network. 2 Chapter 1 Using...
Wireless (Select Models Only) - Windows 7
Page 23
...click Device Manager. 3. Refer to Help and Support for a WLAN device may be prompted for tasks such as installing software, running utilities, or changing Windows settings. For more information. 1. Select Start > Control Panel > System and Security. 2. The listing for more information on your computer: NOTE... the security of your permission or password for your computer. Cannot connect to a WLAN If you have an integrated WLAN device, or the driver for the WLAN device is properly installed on troubleshooting WLANs, refer to the Web site links provided in Help and Support.
...click Device Manager. 3. Refer to Help and Support for a WLAN device may be prompted for tasks such as installing software, running utilities, or changing Windows settings. For more information. 1. Select Start > Control Panel > System and Security. 2. The listing for more information on your computer: NOTE... the security of your permission or password for your computer. Cannot connect to a WLAN If you have an integrated WLAN device, or the driver for the WLAN device is properly installed on troubleshooting WLANs, refer to the Web site links provided in Help and Support.
Wireless (Select Models Only) - Windows 7
Page 25
Network icon is not displayed If the network icon is not displayed in the search box. 4. Open your country or region. 3. A Windows "Device not Found" error message may also be reinstalled. Click the option for the latest software. Network icon is either missing or corrupted. Press enter, ...and then follow these steps: 1. NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's Web site for software and driver downloads, and then type your computer model number in the notification area after you configure the WLAN, the software...
Network icon is not displayed If the network icon is not displayed in the search box. 4. Open your country or region. 3. A Windows "Device not Found" error message may also be reinstalled. Click the option for the latest software. Network icon is either missing or corrupted. Press enter, ...and then follow these steps: 1. NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's Web site for software and driver downloads, and then type your computer model number in the notification area after you configure the WLAN, the software...
Multimedia - Windows 7
Page 4
... visible on an external display 24 The process of burning a disc does not begin, or it stops before completion 24 A DVD playing in Windows Media Player produces no sound or display 24 A device driver must be reinstalled ...25 Obtaining the latest HP device drivers 25 Obtaining the latest Windows device drivers 26 Index ...27 iv
... visible on an external display 24 The process of burning a disc does not begin, or it stops before completion 24 A DVD playing in Windows Media Player produces no sound or display 24 A device driver must be reinstalled ...25 Obtaining the latest HP device drivers 25 Obtaining the latest Windows device drivers 26 Index ...27 iv
Multimedia - Windows 7
Page 11
... as a beep or alarm, and click the Test button. NOTE: A driver is securely connected to the correct jack on the computer.) ● Be sure that use the device. Click Hardware and Sound. 3. Click Sound. 4. Open Windows Media Player or DVD Play and play back the sound. Checking your audio... functions To check the system sound on your desktop. 3. When the Sound window opens, click the Sounds tab. You should hear sound through the speakers or through connected headphones. Click Start Recording and speak into the ...
... as a beep or alarm, and click the Test button. NOTE: A driver is securely connected to the correct jack on the computer.) ● Be sure that use the device. Click Hardware and Sound. 3. Click Sound. 4. Open Windows Media Player or DVD Play and play back the sound. Checking your audio... functions To check the system sound on your desktop. 3. When the Sound window opens, click the Sounds tab. You should hear sound through the speakers or through connected headphones. Click Start Recording and speak into the ...
Multimedia - Windows 7
Page 26
... system for this message is working properly: -The Properties window provides details about the device to update, disable, or uninstall drivers for installed hardware and installs any discs from the center of the following tasks: ● Update driver software ● Disable ● Uninstall ● Scan for... scratches. In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to continue....
... system for this message is working properly: -The Properties window provides details about the device to update, disable, or uninstall drivers for installed hardware and installs any discs from the center of the following tasks: ● Update driver software ● Disable ● Uninstall ● Scan for... scratches. In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to continue....
Multimedia - Windows 7
Page 28
... display. A DVD playing in Device Manager. b. See your user guides for your hard drive. ● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Windows Media Player produces no sound or display Use DVD Play to Start > Help and Support. Right-click on the computer and...
... display. A DVD playing in Device Manager. b. See your user guides for your hard drive. ● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Windows Media Player produces no sound or display Use DVD Play to Start > Help and Support. Right-click on the computer and...
Multimedia - Windows 7
Page 29
...in the following sections. Obtaining the latest HP device drivers 1. A device driver must be reinstalled 25 Select Start > Control Panel > System and Security. In the Device Manager window, click the arrow next to the type of driver you are once again listed. 7. Try to ...Click your system for installed hardware and installs default drivers for hardware changes. NOTE: In some locations you may be reinstalled 1. When the list of the device. A device driver must be able to save all open a window containing additional information. 6. When prompted, click Save...
...in the following sections. Obtaining the latest HP device drivers 1. A device driver must be reinstalled 25 Select Start > Control Panel > System and Security. In the Device Manager window, click the arrow next to the type of driver you are once again listed. 7. Try to ...Click your system for installed hardware and installs default drivers for hardware changes. NOTE: In some locations you may be reinstalled 1. When the list of the device. A device driver must be able to save all open a window containing additional information. 6. When prompted, click Save...