Presario CQ43 Notebook PC Maintenance and Service Guide
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... module ...45 Hard drive ...46 Optical drive (select models only 49 Keyboard ...51 Top cover ...54 Power button board 58 TouchPad button board 59 Speakers ...61 USB board ...63 Power connector cable 64 Display assembly ...66 System board ...73 Optical drive connector cable 76 RTC battery ...78 Fan/heat sink assembly 80 Processor ...86 5 Setup Utility (BIOS) and System Diagnostics 88 Using Setup Utility ...88 Starting Setup Utility 88 Changing the language of Setup Utility 88 Navigating and selecting in Setup Utility 89 Displaying system information 89 Restoring factory settings...
... module ...45 Hard drive ...46 Optical drive (select models only 49 Keyboard ...51 Top cover ...54 Power button board 58 TouchPad button board 59 Speakers ...61 USB board ...63 Power connector cable 64 Display assembly ...66 System board ...73 Optical drive connector cable 76 RTC battery ...78 Fan/heat sink assembly 80 Processor ...86 5 Setup Utility (BIOS) and System Diagnostics 88 Using Setup Utility ...88 Starting Setup Utility 88 Changing the language of Setup Utility 88 Navigating and selecting in Setup Utility 89 Displaying system information 89 Restoring factory settings...
Presario CQ43 Notebook PC Maintenance and Service Guide
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... Windows® 7 Starter OS) ● 3072-MB total system memory (2048×1 + 1024×1; typical brightness: 200 nits All display assemblies include 1 or 2 wireless local area network (WLAN) antenna cables Supports 16:9 ultra wide aspect ratio 2 customer-accessible/upgradable √ memory module slots Supports dual-channel memory √ Supports up to 8192 GB of discrete video memory (128M×16 DDR3 900 MHz × 4 PCs) Support for high-definition DVD...
... Windows® 7 Starter OS) ● 3072-MB total system memory (2048×1 + 1024×1; typical brightness: 200 nits All display assemblies include 1 or 2 wireless local area network (WLAN) antenna cables Supports 16:9 ultra wide aspect ratio 2 customer-accessible/upgradable √ memory module slots Supports dual-channel memory √ Supports up to 8192 GB of discrete video memory (128M×16 DDR3 900 MHz × 4 PCs) Support for high-definition DVD...
Presario CQ43 Notebook PC Maintenance and Service Guide
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... fan to cool internal components and prevent overheating. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. To reduce the risk of personal injury, adjust the volume before putting on and off during routine operation. Left side Item (1) (2) (3) (4) (5) (6) (7) (8) Component External monitor port Vents (2) RJ-45 (network) jack HDMI port (select models only) USB port Audio-in (microphone) jack Audio-out (headphone) jack Digital Media Slot Description Connects an external VGA monitor or projector. Connects an optional video or audio device...
... fan to cool internal components and prevent overheating. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. To reduce the risk of personal injury, adjust the volume before putting on and off during routine operation. Left side Item (1) (2) (3) (4) (5) (6) (7) (8) Component External monitor port Vents (2) RJ-45 (network) jack HDMI port (select models only) USB port Audio-in (microphone) jack Audio-out (headphone) jack Digital Media Slot Description Connects an external VGA monitor or projector. Connects an optional video or audio device...
Presario CQ43 Notebook PC Maintenance and Service Guide
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... a critical battery level, the battery light begins blinking rapidly. Item (1) (2) (3) (4) (5) (6) Component Optical drive (select models only) Optical drive light USB ports (2) Power connector Battery/AC adapter light Security cable slot Description Reads and writes to external power and the battery is fully charged. ● Amber: A battery is charging. ● Blinking amber: The battery has reached a low battery level, or there is off or in the Sleep state. ● Off: The computer is a battery error. Connect optional USB devices. Attaches an optional security cable to...
... a critical battery level, the battery light begins blinking rapidly. Item (1) (2) (3) (4) (5) (6) Component Optical drive (select models only) Optical drive light USB ports (2) Power connector Battery/AC adapter light Security cable slot Description Reads and writes to external power and the battery is fully charged. ● Amber: A battery is charging. ● Blinking amber: The battery has reached a low battery level, or there is off or in the Sleep state. ● Off: The computer is a battery error. Connect optional USB devices. Attaches an optional security cable to...
Presario CQ43 Notebook PC Maintenance and Service Guide
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This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to determine what components and parts are needed. Service tag 17 The part number helps a service technician to locate documents, drivers, and support for the computer. Item (3) Description Part number/Product number (p/n) (4) Warranty period (5) Model description Function This number provides specific information about the product's hardware components.
This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to determine what components and parts are needed. Service tag 17 The part number helps a service technician to locate documents, drivers, and support for the computer. Item (3) Description Part number/Product number (p/n) (4) Warranty period (5) Model description Function This number provides specific information about the product's hardware components.
Presario CQ43 Notebook PC Maintenance and Service Guide
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... operating system. 2. Disconnect all computer models: 500-GB, 5400-rpm 250-GB, 5400-rpm 250-GB, 5400-rpm For use with all external devices connected to the computer. 46 Chapter 4 Removal and replacement procedures Remove the hard drive: 1. Remove the memory module/wireless module compartment cover (see Battery on page 42). If you are included in the Cable Kit, spare part number 645968-001. The hard drive connector cable is off or in Hibernation, turn...
... operating system. 2. Disconnect all computer models: 500-GB, 5400-rpm 250-GB, 5400-rpm 250-GB, 5400-rpm For use with all external devices connected to the computer. 46 Chapter 4 Removal and replacement procedures Remove the hard drive: 1. Remove the memory module/wireless module compartment cover (see Battery on page 42). If you are included in the Cable Kit, spare part number 645968-001. The hard drive connector cable is off or in Hibernation, turn...
Presario CQ43 Notebook PC Maintenance and Service Guide
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... clip or similar thin tool into the optical drive tab access (2) to release the optical drive tray from the computer. 4. Disconnect all external devices connected to the computer. 2. Remove the hard drive compartment cover (see Hard drive on page 42). 6. Remove the Phillips PM2.5×6.0 screw (1) that secures the optical drive to the computer. 3. Remove the memory module/wireless module compartment cover (see Battery on , and then shut it down the...
... clip or similar thin tool into the optical drive tab access (2) to release the optical drive tray from the computer. 4. Disconnect all external devices connected to the computer. 2. Remove the hard drive compartment cover (see Hard drive on page 42). 6. Remove the Phillips PM2.5×6.0 screw (1) that secures the optical drive to the computer. 3. Remove the memory module/wireless module compartment cover (see Battery on , and then shut it down the...
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... Before removing the keyboard, follow these steps: 1. Remove the memory module/wireless module compartment cover (see WLAN module on , and then shut it down the computer. Remove the hard drive compartment cover (see Battery on page 46). Component replacement procedures 51 Remove the battery (see Hard drive on page 41). 5. Disconnect all computer models: For use in Latin America For use in Canada 646125-121 For use in the United States For use only...
... Before removing the keyboard, follow these steps: 1. Remove the memory module/wireless module compartment cover (see WLAN module on , and then shut it down the computer. Remove the hard drive compartment cover (see Battery on page 46). Component replacement procedures 51 Remove the battery (see Hard drive on page 41). 5. Disconnect all computer models: For use in Latin America For use in Canada 646125-121 For use in the United States For use only...
Presario CQ43 Notebook PC Maintenance and Service Guide
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... "Press the ESC key for the types of peripherals installed, the startup sequence of the computer, and the amount of Setup Utility 1. NOTE: Use extreme care when making changes in Setup Utility. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can prevent the computer from operating properly. Start Setup Utility. 2. Your change and exit Setup Utility, use the arrow keys to select System Configuration > Language, and then press enter. 3. Setup Utility includes settings for Startup Menu" message is displayed at the bottom...
... "Press the ESC key for the types of peripherals installed, the startup sequence of the computer, and the amount of Setup Utility 1. NOTE: Use extreme care when making changes in Setup Utility. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can prevent the computer from operating properly. Start Setup Utility. 2. Your change and exit Setup Utility, use the arrow keys to select System Configuration > Language, and then press enter. 3. Setup Utility includes settings for Startup Menu" message is displayed at the bottom...
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... Setup Utility menus without changing any settings, use the up arrow or the down arrow key. ● To close open dialog boxes and return to the main Setup Utility screen, press esc, and then follow the on-screen instructions. - Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed. 3. screen instructions. - or - Select the Main menu. To exit Setup Utility...
... Setup Utility menus without changing any settings, use the up arrow or the down arrow key. ● To close open dialog boxes and return to the main Setup Utility screen, press esc, and then follow the on-screen instructions. - Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed. 3. screen instructions. - or - Select the Main menu. To exit Setup Utility...
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... the "Press the ESC key for Startup Menu" message is displayed at the factory, follow the on the HP Web site. Most BIOS updates on -screen instructions. 5. Follow the on the HP Web site are not changed when you restore the factory settings. NOTE: Your password settings and security settings are packaged in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Press f10 to the menu display. Some download packages contain a file named...
... the "Press the ESC key for Startup Menu" message is displayed at the factory, follow the on the HP Web site. Most BIOS updates on -screen instructions. 5. Follow the on the HP Web site are not changed when you restore the factory settings. NOTE: Your password settings and security settings are packaged in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Press f10 to the menu display. Some download packages contain a file named...
Presario CQ43 Notebook PC Maintenance and Service Guide
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... system BIOS updates. At the download area, follow these steps: a. b. During the download and installation, follow these instructions: Do not disconnect power from the computer by pressing fn +esc (if you connect your computer to the hard drive. Start Setup Utility (BIOS). 2. Make a note of the path to the location on -screen instructions to download your selection to a network, consult the network administrator before installing any device, cable, or cord. 1. Windows 7-Select Start > Help and Support > Maintain. Downloading a BIOS update...
... system BIOS updates. At the download area, follow these steps: a. b. During the download and installation, follow these instructions: Do not disconnect power from the computer by pressing fn +esc (if you connect your computer to the hard drive. Start Setup Utility (BIOS). 2. Make a note of the path to the location on -screen instructions to download your selection to a network, consult the network administrator before installing any device, cable, or cord. 1. Windows 7-Select Start > Help and Support > Maintain. Downloading a BIOS update...
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... BIOS installation begins. 5. If the test detects a damaged sector, it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the memory modules. You can delete the downloaded file from your hard drive designation. Follow any instructions that contains the update. 4. Windows XP-Open Windows Explorer by selecting Start > Computer. If no instructions are available in the System Diagnostics window. The hard drive designation is displayed...
... BIOS installation begins. 5. If the test detects a damaged sector, it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the memory modules. You can delete the downloaded file from your hard drive designation. Follow any instructions that contains the update. 4. Windows XP-Open Windows Explorer by selecting Start > Computer. If no instructions are available in the System Diagnostics window. The hard drive designation is displayed...
Presario CQ43 Notebook PC Maintenance and Service Guide
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... recovery discs or a recovery flash drive that you can be reinstalled manually. To check for recovery discs or a recovery flash drive. CAUTION: HP Recovery Manager (partition, or discs/flash drive) restores only software that was preinstalled at the factory. 7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you need to restore your system, this can create using the HP Recovery partition (select models only), without the need a set of a recovery partition, click Start, right-click Computer, click Manage...
... recovery discs or a recovery flash drive that you can be reinstalled manually. To check for recovery discs or a recovery flash drive. CAUTION: HP Recovery Manager (partition, or discs/flash drive) restores only software that was preinstalled at the factory. 7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you need to restore your system, this can create using the HP Recovery partition (select models only), without the need a set of a recovery partition, click Start, right-click Computer, click Manage...
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... a USB port on -screen instructions. Follow the on an external device, such as CD-RW, DVD±RW, and double-layer DVD±RW discs, are creating recovery discs, number each disc before you will be prompted to continue the backup creation process. Create these discs or flash drive carefully and keep them in a safe place. Guidelines: ● Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. If you cannot restore using the recovery partition tools. Select Start...
... a USB port on -screen instructions. Follow the on an external device, such as CD-RW, DVD±RW, and double-layer DVD±RW discs, are creating recovery discs, number each disc before you will be prompted to continue the backup creation process. Create these discs or flash drive carefully and keep them in a safe place. Guidelines: ● Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. If you cannot restore using the recovery partition tools. Select Start...
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... esc while the "Press the ESC key for Startup Menu" message is displayed on -screen instructions. 98 Chapter 7 Backup and recovery Click System Recovery in the Recovery Manager window. 3. Restoring using the dedicated recovery partition (select models only) When using Recovery Manager. ● Recovery Manager restores only software that you have previously backed up the computer. ● Windows has its original factory state. Follow the on the screen. 2. NOTE: A system restore needs to be used as a final attempt to correct...
... esc while the "Press the ESC key for Startup Menu" message is displayed on -screen instructions. 98 Chapter 7 Backup and recovery Click System Recovery in the Recovery Manager window. 3. Restoring using the dedicated recovery partition (select models only) When using Recovery Manager. ● Recovery Manager restores only software that you have previously backed up the computer. ● Windows has its original factory state. Follow the on the screen. 2. NOTE: A system restore needs to be used as a final attempt to correct...
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... restoration. Select Start > Control Panel > System and Security > Backup and Restore. 2. Using Windows system restore points A system restore point allows you to an earlier restore point does not affect data files saved or e-mails created since the last restore point. Using Windows Backup and Restore Guidelines: ● Be sure that point if you want to reverse subsequent changes. Refer to Help and Support for tasks such as installing software, running utilities, or changing Windows settings...
... restoration. Select Start > Control Panel > System and Security > Backup and Restore. 2. Using Windows system restore points A system restore point allows you to an earlier restore point does not affect data files saved or e-mails created since the last restore point. Using Windows Backup and Restore Guidelines: ● Be sure that point if you want to reverse subsequent changes. Refer to Help and Support for tasks such as installing software, running utilities, or changing Windows settings...
Presario CQ43 Notebook PC Maintenance and Service Guide
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... button components 9 buttons power 9 TouchPad 12 TouchPad on/off 12 C Cable Kit contents 23 spare part number 19, 23, 30 cables, service considerations 34 caps lock light 11 chipset, product description 2 components bottom 15 button 9 display 8 keys 10 left-side 13 lights 11 right-side 14 TouchPad 12 computer feet locations 40 computer major components 18 computer part number 39 computer specifications 93 connectors, service considerations 34 D Digital Media Slot 13 display assembly removal 66 spare part numbers...
... button components 9 buttons power 9 TouchPad 12 TouchPad on/off 12 C Cable Kit contents 23 spare part number 19, 23, 30 cables, service considerations 34 caps lock light 11 chipset, product description 2 components bottom 15 button 9 display 8 keys 10 left-side 13 lights 11 right-side 14 TouchPad 12 computer feet locations 40 computer major components 18 computer part number 39 computer specifications 93 connectors, service considerations 34 D Digital Media Slot 13 display assembly removal 66 spare part numbers...
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... Windows logo 10 L left-side components 13 light components 11 lights battery/AC adapter 14 caps lock 11 hard drive 14 optical drive 14 power 11, 14 TouchPad 11, 12 webcam 8 wireless 11 M mass storage device precautions 35 removal 46 spare part numbers 26, 46 memory module product description 3 removal 45 spare part numbers 22, 29, 30, 45 memory module compartment 15 memory module/wireless module compartment cover illustrated 28 removal 42 microphone location 9 product description 4 microphone jack 13 model description 17, 40 model name 1 monitor port 13 N network jack...
... Windows logo 10 L left-side components 13 light components 11 lights battery/AC adapter 14 caps lock 11 hard drive 14 optical drive 14 power 11, 14 TouchPad 11, 12 webcam 8 wireless 11 M mass storage device precautions 35 removal 46 spare part numbers 26, 46 memory module product description 3 removal 45 spare part numbers 22, 29, 30, 45 memory module compartment 15 memory module/wireless module compartment cover illustrated 28 removal 42 microphone location 9 product description 4 microphone jack 13 model description 17, 40 model name 1 monitor port 13 N network jack...
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...removal 86 spare part numbers 20, 29, 30, 32, 86 product description audio 4 chipset 2 display panel 3 Ethernet 4 external media cards 5 graphics 2 hard drives 4 keyboard 6 memory module 3 microphone 4 operating system 7 optical drive 4 pointing device 6 ports 6 power requirements 6 processors 1 product name 1 security 6 serviceability 7 video 4 wireless 4 product name 1, 39 product number 39 R removal/replacement preliminaries 34 procedures 39 right-side components RJ-45 jack 13 RTC battery removal 78 spare part number 14 20, 31, 78 S Screw Kit, spare part number 27, 31 security cable slot...
...removal 86 spare part numbers 20, 29, 30, 32, 86 product description audio 4 chipset 2 display panel 3 Ethernet 4 external media cards 5 graphics 2 hard drives 4 keyboard 6 memory module 3 microphone 4 operating system 7 optical drive 4 pointing device 6 ports 6 power requirements 6 processors 1 product name 1 security 6 serviceability 7 video 4 wireless 4 product name 1, 39 product number 39 R removal/replacement preliminaries 34 procedures 39 right-side components RJ-45 jack 13 RTC battery removal 78 spare part number 14 20, 31, 78 S Screw Kit, spare part number 27, 31 security cable slot...