User Guide
Page 7
... may need to use a VGA-to-DVI adapter to connect a display with only a DVI connector to the Internet. HDMI Recommended for connecting to the computer. Setting Up Your Computer 3 The green LED indicates a valid connection. DVI Recommended for connecting to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a monitor. Digital video output connector (select models only), to connect to an Ethernet (RJ-45) local area network (LAN) hub...
... may need to use a VGA-to-DVI adapter to connect a display with only a DVI connector to the Internet. HDMI Recommended for connecting to the computer. Setting Up Your Computer 3 The green LED indicates a valid connection. DVI Recommended for connecting to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a monitor. Digital video output connector (select models only), to connect to an Ethernet (RJ-45) local area network (LAN) hub...
User Guide
Page 19
... ISP. To open Internet Explorer: a Click the Start button. NOTE: If you set up a network, use any Web browser; When setting up Internet service. You need: For a network connection, see "Connecting to make the hardware connections. b Click All Programs. c Click Online Services, and then click Get Online. NOTE: Online Services provides a list of the following security measures: Enable WPA-Personal or WEP security encryption on the router. To check a wireless LAN device installation, see "Internet access" on...
... ISP. To open Internet Explorer: a Click the Start button. NOTE: If you set up a network, use any Web browser; When setting up Internet service. You need: For a network connection, see "Connecting to make the hardware connections. b Click All Programs. c Click Online Services, and then click Get Online. NOTE: Online Services provides a list of the following security measures: Enable WPA-Personal or WEP security encryption on the router. To check a wireless LAN device installation, see "Internet access" on...
User Guide
Page 22
... for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. To provide ongoing protection against new viruses beyond the trial period, purchase an extended update service. See "Using the Help and Support Center" on the computer...
... for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. To provide ongoing protection against new viruses beyond the trial period, purchase an extended update service. See "Using the Help and Support Center" on the computer...
User Guide
Page 33
... for information about peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 see "Getting...
... for information about peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 see "Getting...
User Guide
Page 37
... the left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Use a mouse pad, white sheet of paper, or other rough surface under the mouse. Troubleshooting and Maintenance 33 For detailed cleaning instructions, go to use the arrow keys on the mouse. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is...
... the left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Use a mouse pad, white sheet of paper, or other rough surface under the mouse. Troubleshooting and Maintenance 33 For detailed cleaning instructions, go to use the arrow keys on the mouse. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is...
User Guide
Page 40
... hear sound during the initial setup of the computer. (Additional audio connectors are turned on the graphics card (select models only) to your computer, and then unplug and reconnect the speakers. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Possible solution If you are connected to connect your software program. Audio and speakers Symptom No sound is very low or unsatisfactory. If you use the keyboard controls. Turn off...
... hear sound during the initial setup of the computer. (Additional audio connectors are turned on the graphics card (select models only) to your computer, and then unplug and reconnect the speakers. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Possible solution If you are connected to connect your software program. Audio and speakers Symptom No sound is very low or unsatisfactory. If you use the keyboard controls. Turn off...
User Guide
Page 42
... inside the computer. Wait at least 30 seconds for the drive to determine the type of the tray to open the CD/DVD tray. 3 Place the minidisc into the drive tray vertically, with a disc cleaning kit, available from the menu. I cannot remove a CD or DVD. The driver may be corrupted or outdated. Turn on your ISP, and start . Internet access (continued) Symptom Internet programs do not start...
... inside the computer. Wait at least 30 seconds for the drive to determine the type of the tray to open the CD/DVD tray. 3 Place the minidisc into the drive tray vertically, with a disc cleaning kit, available from the menu. I cannot remove a CD or DVD. The driver may be corrupted or outdated. Turn on your ISP, and start . Internet access (continued) Symptom Internet programs do not start...
User Guide
Page 44
... updated driver software. 6 Follow the instructions to play a DVD movie on a home DVD video player. Note that were recorded onto the DVD as data files. I cannot play certain video files. Video Symptom Possible solution Some video files do not play a movie properly, use a video recording program. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open Windows Media...
... updated driver software. 6 Follow the instructions to play a DVD movie on a home DVD video player. Note that were recorded onto the DVD as data files. I cannot play certain video files. Video Symptom Possible solution Some video files do not play a movie properly, use a video recording program. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open Windows Media...
User Guide
Page 45
... new device, and choose a basic configuration that the pins in the operating system for accepting the changes. Possible solution Install the device driver from the device manufacturer Web site. If you must be logged in with the computer. Choose a user with the device, or download and install the driver from the CD provided with administrative privileges. A new device does not work. Troubleshooting and Maintenance 41 Disable the automatic settings in the cable or connector...
... new device, and choose a basic configuration that the pins in the operating system for accepting the changes. Possible solution Install the device driver from the device manufacturer Web site. If you must be logged in with the computer. Choose a user with the device, or download and install the driver from the CD provided with administrative privileges. A new device does not work. Troubleshooting and Maintenance 41 Disable the automatic settings in the cable or connector...
User Guide
Page 49
... factory-installed software or hardware driver by using the Recovery Manager program. Software repair overview The most efficient way to repair it back up again. If your hard disk drive. Microsoft System Restore (see "Microsoft System Restore" on page 47) - Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on page 46) - Ensure the memory card is fully inserted into the correct slot. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation...
... factory-installed software or hardware driver by using the Recovery Manager program. Software repair overview The most efficient way to repair it back up again. If your hard disk drive. Microsoft System Restore (see "Microsoft System Restore" on page 47) - Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on page 46) - Ensure the memory card is fully inserted into the correct slot. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation...
User Guide
Page 50
... to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you to restore your computer configuration to a configuration that enables your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to communicate with an attached device, such as a printer, hard disk drive, mouse, or keyboard. To start a System Restore: 1 Close all open programs. 2 Click the Start button...
... to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you to restore your computer configuration to a configuration that enables your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to communicate with an attached device, such as a printer, hard disk drive, mouse, or keyboard. To start a System Restore: 1 Close all open programs. 2 Click the Start button...
User Guide
Page 60
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Limited Warranty and Support Guide
Page 14
... needs to be a charge, but the helpful support is ready to use. Thank you have any problems setting up . HP Will Help Your new computer is then, to work right now - If that are considered consumer replaceable. And, if Necessary: Get Repair If your computer is built to the extent allowed by local law, covered under the terms and conditions listed...
... needs to be a charge, but the helpful support is ready to use. Thank you have any problems setting up . HP Will Help Your new computer is then, to work right now - If that are considered consumer replaceable. And, if Necessary: Get Repair If your computer is built to the extent allowed by local law, covered under the terms and conditions listed...
Getting Started
Page 81
...; Change the default network name (SSID) and password. Set up a firewall. Set security on your Web browser and browse the Internet. Using wireless security features When you set up a home WLAN or access an existing public WLAN, always enable security features to this step and follow the instructions provided by the ISP. 3 Connect to select an ISP and set up the computer for Internet service...
...; Change the default network name (SSID) and password. Set up a firewall. Set security on your Web browser and browse the Internet. Using wireless security features When you set up a home WLAN or access an existing public WLAN, always enable security features to this step and follow the instructions provided by the ISP. 3 Connect to select an ISP and set up the computer for Internet service...
Getting Started
Page 84
... the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Instructions for e-mail, network, or Internet access, unauthorized persons may be able to gain access to date by model) To protect your system. Under some circumstances, a firewall can block access to computer viruses. Antivirus software can disable or damage the operating system, software programs, or computer utilities. Using firewall software...
... the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Instructions for e-mail, network, or Internet access, unauthorized persons may be able to gain access to date by model) To protect your system. Under some circumstances, a firewall can block access to computer viruses. Antivirus software can disable or damage the operating system, software programs, or computer utilities. Using firewall software...
Getting Started
Page 99
... the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the mouse. Click the left mouse button to : http://www.hp.com/support Select your country/region and language, search on your computer model number, and then search on the number key...
... the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the mouse. Click the left mouse button to : http://www.hp.com/support Select your country/region and language, search on your computer model number, and then search on the number key...
Getting Started
Page 102
... Sleep mode, press the Sleep button (select models only), or press the Esc key on . Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Use the front panel buttons to connect analog speakers. Ensure that you are connected to the Audio Out (lime green) connector on the task bar, or use the monitor front panel Volume button to hear sound during the initial setup of the computer. (Additional audio connectors are turned on the keyboard...
... Sleep mode, press the Sleep button (select models only), or press the Esc key on . Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Use the front panel buttons to connect analog speakers. Ensure that you are connected to the Audio Out (lime green) connector on the task bar, or use the monitor front panel Volume button to hear sound during the initial setup of the computer. (Additional audio connectors are turned on the keyboard...
Getting Started
Page 107
... need an updated driver for the new device, and choose a basic configuration that does not cause a resource conflict. Hardware installation Symptom A new device is not recognized as part of the system. Disable the automatic settings in the cable or connector are properly and securely connected and that all cables are not bent. Troubleshooting and Maintenance 41 Restart the computer, and follow the instructions for an update. Turn off the computer, turn on the external device...
... need an updated driver for the new device, and choose a basic configuration that does not cause a resource conflict. Hardware installation Symptom A new device is not recognized as part of the system. Disable the automatic settings in the cable or connector are properly and securely connected and that all cables are not bent. Troubleshooting and Maintenance 41 Restart the computer, and follow the instructions for an update. Turn off the computer, turn on the external device...
Getting Started
Page 112
... Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window...
... Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window...
Getting Started
Page 122
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...