Getting Started
Page 7
... HDMI monitor or TV display. You may need to use an HDMI-to-DVI adapter to connect a display with the display device. HDMI display output connector, to connect to a VGA monitor. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. Digital video output connector (select models only), to connect to a monitor. The green LED indicates a valid connection. DVI Recommended for connecting to a TV or monitor. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). HDMI...
... HDMI monitor or TV display. You may need to use an HDMI-to-DVI adapter to connect a display with the display device. HDMI display output connector, to connect to a VGA monitor. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. Digital video output connector (select models only), to connect to a monitor. The green LED indicates a valid connection. DVI Recommended for connecting to a TV or monitor. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). HDMI...
Getting Started
Page 19
..., see "Internet access" on page 6. b Click All Programs. c Click Online Services, and then click Get Online. most common security levels are Wi-Fi Protected Access Personal (WPA-Personal) and Wired Equivalent Privacy (WEP). Change the default network name (SSID) and password. To open Internet Explorer: a Click the Start button. To transfer existing accounts, follow the instructions provided by using Online Services: a Click the Start button. 1 Refer to "Setting Up...
..., see "Internet access" on page 6. b Click All Programs. c Click Online Services, and then click Get Online. most common security levels are Wi-Fi Protected Access Personal (WPA-Personal) and Wired Equivalent Privacy (WEP). Change the default network name (SSID) and password. To open Internet Explorer: a Click the Start button. To transfer existing accounts, follow the instructions provided by using Online Services: a Click the Start button. 1 Refer to "Setting Up...
Getting Started
Page 22
..., network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. To protect your privacy, use the computer for Automatic Microsoft Software Updates Microsoft continually updates the Windows 7 operating system. The software includes a free trial subscription of protection updates. Run Windows 7 Update monthly to install these updates...
..., network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. To protect your privacy, use the computer for Automatic Microsoft Software Updates Microsoft continually updates the Windows 7 operating system. The software includes a free trial subscription of protection updates. Run Windows 7 Update monthly to install these updates...
Getting Started
Page 33
... peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 Troubleshooting and Maintenance This section contains: Troubleshooting tables...
... peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 Troubleshooting and Maintenance This section contains: Troubleshooting tables...
Getting Started
Page 37
... number key pad. Replace the batteries in Suspend mode, which the ball moves. For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Ensure the mouse is not detected. For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the keyboard to : http://www.hp.com/support...
... number key pad. Replace the batteries in Suspend mode, which the ball moves. For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Ensure the mouse is not detected. For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the keyboard to : http://www.hp.com/support...
Getting Started
Page 40
... are connected to enter the onscreen display (OSD) and ensure audio is enabled and volume is enabled. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the task bar, or use the keyboard controls. Possible solution If you use the monitor front panel Volume button to your computer (or speaker system). Refer to the setup poster to hear sound during the initial setup of...
... are connected to enter the onscreen display (OSD) and ensure audio is enabled and volume is enabled. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the task bar, or use the keyboard controls. Possible solution If you use the monitor front panel Volume button to your computer (or speaker system). Refer to the setup poster to hear sound during the initial setup of...
Getting Started
Page 42
... information about restoring and updating drivers, see "Updating drivers" on its right side. 2 Press the Eject button to open the CD/DVD tray. 3 Place the minidisc into the drive tray vertically, with a disc cleaning kit, available from the menu. Vertical and slot-loading disc players cannot play non-standard discs. Wait at least 30 seconds for the drive to open the tray. If you suspect a problem with...
... information about restoring and updating drivers, see "Updating drivers" on its right side. 2 Press the Eject button to open the CD/DVD tray. 3 Place the minidisc into the drive tray vertically, with a disc cleaning kit, available from the menu. Vertical and slot-loading disc players cannot play non-standard discs. Wait at least 30 seconds for the drive to open the tray. If you suspect a problem with...
Getting Started
Page 44
... an update available for codec. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to play a DVD movie on a home DVD video player. Your DVD player cannot play . Ensure Windows Media Player is available, the file will play a movie properly, use a video recording program. Codec error messages appear when I cannot play certain video files. Open...
... an update available for codec. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to play a DVD movie on a home DVD video player. Your DVD player cannot play . Ensure Windows Media Player is available, the file will play a movie properly, use a video recording program. Codec error messages appear when I cannot play certain video files. Open...
Getting Started
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... follow the instructions for an update. Turn off the computer, turn on the external device, and then turn on the computer to integrate the device with administrative privileges. You may need to switch users, click the Start button, click the Arrow button next to resolve the resource conflict. Disable the automatic settings in the operating system for Windows 7. If you must be logged in the cable or connector are not...
... follow the instructions for an update. Turn off the computer, turn on the external device, and then turn on the computer to integrate the device with administrative privileges. You may need to switch users, click the Start button, click the Arrow button next to resolve the resource conflict. Disable the automatic settings in the operating system for Windows 7. If you must be logged in the cable or connector are not...
Getting Started
Page 49
... into the correct slot. Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is simply to restart the computer or turn the computer off completely and then power it . Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. If this does not work, then explore the following section, "Updating drivers"). Microsoft System Restore (see "System Recovery" on your...
... into the correct slot. Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is simply to restart the computer or turn the computer off completely and then power it . Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. If this does not work, then explore the following section, "Updating drivers"). Microsoft System Restore (see "System Recovery" on your...
Getting Started
Page 50
... configuration to a configuration that was in use the system recovery program. When a new program is installed, the operating system automatically creates a restore point before the current software problem existed. NOTE: Always use this by model) You can also set restore points manually. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager...
... configuration to a configuration that was in use the system recovery program. When a new program is installed, the operating system automatically creates a restore point before the current software problem existed. NOTE: Always use this by model) You can also set restore points manually. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager...
Getting Started
Page 60
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Limited Warranty and Support Guide
Page 7
...-to driver updates. ● Read frequently asked questions. HP Support website: http://www.hp.com/support ENWW 1 Windows 7 troubleshooting tools 1. Click Start, click Control Panel, and then click System and Security. 2. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your screen, click on Start, then click HP Help and Support and HP software issues. Quick Setup (this Guide) ● Recover factory settings.
...-to driver updates. ● Read frequently asked questions. HP Support website: http://www.hp.com/support ENWW 1 Windows 7 troubleshooting tools 1. Click Start, click Control Panel, and then click System and Security. 2. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your screen, click on Start, then click HP Help and Support and HP software issues. Quick Setup (this Guide) ● Recover factory settings.
Limited Warranty and Support Guide
Page 21
... installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on again. Run the wireless setup wizard: 1. Try to connect again later, or contact your system has an external antenna, try to a better position. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. For Windows...
... installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on again. Run the wireless setup wizard: 1. Try to connect again later, or contact your system has an external antenna, try to a better position. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. For Windows...
Limited Warranty and Support Guide
Page 25
... services are considered consumer replaceable. There are a few days. ● If a repair is necessary, the HP Customer Care Center will assist you. If you have any problems setting up your computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to fix your new computer...
... services are considered consumer replaceable. There are a few days. ● If a repair is necessary, the HP Customer Care Center will assist you. If you have any problems setting up your computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to fix your new computer...
Troubleshooting & Maintenance Guide
Page 6
.... if it is blank, the monitor might encounter while installing, starting up, or using your computer model. Press the Ctrl+Alt+Delete keys on page 4. If Windows opens, immediately back up Windows. See Display (monitor) on the keyboard simultaneously. 2. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. 2 Chapter 2 Troubleshooting ENWW Either the hard disk drive or the system board may need to the red Shut Down...
.... if it is blank, the monitor might encounter while installing, starting up, or using your computer model. Press the Ctrl+Alt+Delete keys on page 4. If Windows opens, immediately back up Windows. See Display (monitor) on the keyboard simultaneously. 2. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. 2 Chapter 2 Troubleshooting ENWW Either the hard disk drive or the system board may need to the red Shut Down...
Troubleshooting & Maintenance Guide
Page 11
...enter the on -screen instructions. Under Hardware and Sound, click Troubleshoot and audio playback. Use the front-panel buttons to a better position. Your computer might damage the network adapter. In the Network and Sharing Center window, click Set up a connection or network to the Internet. Run the wireless setup wizard: 1. Possible solution For Windows 7: 1. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter...
...enter the on -screen instructions. Under Hardware and Sound, click Troubleshoot and audio playback. Use the front-panel buttons to a better position. Your computer might damage the network adapter. In the Network and Sharing Center window, click Set up a connection or network to the Internet. Run the wireless setup wizard: 1. Possible solution For Windows 7: 1. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter...
Getting Started Guide
Page 7
...://www.hp.com/support ● Upgrade or replace components of your computer. Click Start, click Control Panel, and then click System and common computer hardware Security. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals.
...://www.hp.com/support ● Upgrade or replace components of your computer. Click Start, click Control Panel, and then click System and common computer hardware Security. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals.
Getting Started Guide
Page 19
... Connect to open the wizard, and then follow the on-screen instructions. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Software troubleshooting To repair software ● problems, try these methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to move the antenna to a local area network (LAN...
... Connect to open the wizard, and then follow the on-screen instructions. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Software troubleshooting To repair software ● problems, try these methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to move the antenna to a local area network (LAN...
Getting Started Guide
Page 31
... tools located on your computer, from information on the web, by calling the HP Customer Care Center in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Problems? But it ! Phone assistance to get you up your new computer. First look at Help on your Windows desktop (to access it on, immediately contact the HP Customer Care Center listed...
... tools located on your computer, from information on the web, by calling the HP Customer Care Center in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Problems? But it ! Phone assistance to get you up your new computer. First look at Help on your Windows desktop (to access it on, immediately contact the HP Customer Care Center listed...