Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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...) ● Use the computer. ● Connect to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find...
...) ● Use the computer. ● Connect to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find...
Getting Started Guide
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..., and then click PC Help & Tools. Click Start, All Programs, and then click HP User Manuals. 2 Chapter 1 Getting information ENWW HP Support Assistant - Where to find Limited Warranty and Support Guide or the Warranty and Support Information included with your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Maintains your computer. Safety information For more...
..., and then click PC Help & Tools. Click Start, All Programs, and then click HP User Manuals. 2 Chapter 1 Getting information ENWW HP Support Assistant - Where to find Limited Warranty and Support Guide or the Warranty and Support Information included with your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Maintains your computer. Safety information For more...
Getting Started Guide
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... CD or DVD drives. • The power supply is not in a location away from the monitor, computer, and accessories to open the enclosure of electrical shock or damage to http://www.hp.com/support. a. The computer may be stepped on systems that is currently running. (Click Start > Control Panel and double-click System. Download and install operating system updates. To reduce the risk of Microsoft Windows. 1. If...
... CD or DVD drives. • The power supply is not in a location away from the monitor, computer, and accessories to open the enclosure of electrical shock or damage to http://www.hp.com/support. a. The computer may be stepped on systems that is currently running. (Click Start > Control Panel and double-click System. Download and install operating system updates. To reduce the risk of Microsoft Windows. 1. If...
Getting Started Guide
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... computer model name and number in most cases, repair damage caused by viruses. h. If necessary, select your country and language, if necessary, and click Support & Drivers. e. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Unauthorized access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that...
... computer model name and number in most cases, repair damage caused by viruses. h. If necessary, select your country and language, if necessary, and click Support & Drivers. e. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Unauthorized access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that...
Getting Started Guide
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... setup, you might want to install additional software programs or hardware devices. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by the ISP. 3. however, you might choose another ISP or transfer an existing account to this step and follow the instructions provided by using Online Services: a. If you did not set...
... setup, you might want to install additional software programs or hardware devices. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by the ISP. 3. however, you might choose another ISP or transfer an existing account to this step and follow the instructions provided by using Online Services: a. If you did not set...
Getting Started Guide
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... Windows 7 (select models only), to copy files and settings to a storage device or, using CDs or DVDs, memory sticks, and external hard drives. NOTE: Some features might encounter while installing, starting up, or using your new computer by the product manufacturer for additional troubleshooting options, see Internet access on page 12. Click Start, type Windows Easy Transfer into the Start Search box, and then click Windows Easy Transfer. 2. The Easy Transfer Cable is a USB cable designed specifically...
... Windows 7 (select models only), to copy files and settings to a storage device or, using CDs or DVDs, memory sticks, and external hard drives. NOTE: Some features might encounter while installing, starting up, or using your new computer by the product manufacturer for additional troubleshooting options, see Internet access on page 12. Click Start, type Windows Easy Transfer into the Start Search box, and then click Windows Easy Transfer. 2. The Easy Transfer Cable is a USB cable designed specifically...
Getting Started Guide
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...; Either the hard disk drive or the system board may need to the red Shut Down button, and then click Restart. Use the Windows Task Manager to the red Shut Down button, and then click Restart. Select the program that the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is functioning, the green power supply light on the back...
...; Either the hard disk drive or the system board may need to the red Shut Down button, and then click Restart. Use the Windows Task Manager to the red Shut Down button, and then click Restart. Select the program that the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is functioning, the green power supply light on the back...
Getting Started Guide
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Press and hold the Power button until the computer turns off when the Power button is running - Reconnect the power plug to the back of the monitor and to make the screen display visible again. Check Power Settings. see Keeping the computer free of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that the internal fan is pressed. Press the space bar on page 16...
Press and hold the Power button until the computer turns off when the Power button is running - Reconnect the power plug to the back of the monitor and to make the screen display visible again. Check Power Settings. see Keeping the computer free of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that the internal fan is pressed. Press the space bar on page 16...
Getting Started Guide
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... not work or is still not detected, turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Press the Alt+Tab keys simultaneously to navigate to mouse movement. After saving changes in the selected program (Ctrl+S is the keyboard shortcut for Save on most-not all open program. 2. Unplug and reconnect the mouse cable to display the Windows Start menu...
... not work or is still not detected, turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Press the Alt+Tab keys simultaneously to navigate to mouse movement. After saving changes in the selected program (Ctrl+S is the keyboard shortcut for Save on most-not all open program. 2. Unplug and reconnect the mouse cable to display the Windows Start menu...
Getting Started Guide
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... a USB connector on the front of the keyboard for response on the receiver lights or stops flashing. Keyboard and mouse (wireless) Symptom Possible solution Wireless ● keyboard or mouse does not work or is ● not detected. ● ● Ensure that follow to repeat the procedure for the keyboard. 4. Push and hold the Connect button (B) on the underside of inactivity. Your computer model might vary. Replace the batteries...
... a USB connector on the front of the keyboard for response on the receiver lights or stops flashing. Keyboard and mouse (wireless) Symptom Possible solution Wireless ● keyboard or mouse does not work or is ● not detected. ● ● Ensure that follow to repeat the procedure for the keyboard. 4. Push and hold the Connect button (B) on the underside of inactivity. Your computer model might vary. Replace the batteries...
Getting Started Guide
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... Control Panel, click Action Center, and then click Troubleshooting. 2. Under Hardware and Sound, click Troubleshoot and audio playback. If you connected powered (active) speakers and that you are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not start the desired program. 12 Chapter 3 Troubleshooting and maintenance ENWW Ensure that they are connected to connect analog speakers. To resume from Sleep mode, press the Sleep button (select models...
... Control Panel, click Action Center, and then click Troubleshooting. 2. Under Hardware and Sound, click Troubleshoot and audio playback. If you connected powered (active) speakers and that you are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not start the desired program. 12 Chapter 3 Troubleshooting and maintenance ENWW Ensure that they are connected to connect analog speakers. To resume from Sleep mode, press the Sleep button (select models...
Getting Started Guide
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... Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to open the wizard, and then follow the on page 18) - System Recovery (see Updating device drivers, following). doing so might have created. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. ENWW Software troubleshooting 13 For Windows 7: 1. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter...
... Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to open the wizard, and then follow the on page 18) - System Recovery (see Updating device drivers, following). doing so might have created. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. ENWW Software troubleshooting 13 For Windows 7: 1. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter...
Getting Started Guide
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... to update or rollback. (For example, DVD/CD-ROM drives). 4. Or, to revert to an earlier version of the driver if the new one does not solve your computer, use the System Recovery program. Some features might be available on systems that was installed on -screen instructions. To start a System Restore: 1. Click System protection, System Restore, click Next, and then follow the on your problem: 1. Type Device Manager...
... to update or rollback. (For example, DVD/CD-ROM drives). 4. Or, to revert to an earlier version of the driver if the new one does not solve your computer, use the System Recovery program. Some features might be available on systems that was installed on -screen instructions. To start a System Restore: 1. Click System protection, System Restore, click Next, and then follow the on your problem: 1. Type Device Manager...
Getting Started Guide
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... for programs you first started your Windows operating system installation clean, restoring it works at peak performance. Software updates Use Windows Update to remove junk files and temporary files that accumulate and slow down , depending on page 18 for your hardware and new versions of your favorite programs. Windows Update Run Windows Update monthly to catch viruses that might still get bogged down your system. Make a backup of your computer...
... for programs you first started your Windows operating system installation clean, restoring it works at peak performance. Software updates Use Windows Update to remove junk files and temporary files that accumulate and slow down , depending on page 18 for your hardware and new versions of your favorite programs. Windows Update Run Windows Update monthly to catch viruses that might still get bogged down your system. Make a backup of your computer...
Getting Started Guide
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... or monitor case, use water on the keyboard keys and along the grooves. 2. Cleaning the keyboard and mouse When cleaning the keyboard keys, use a clean cloth and antistatic screen cleaner. 3. Vacuum between the keys of electric shock.) 1. Check your computer system free of dust, dirt, and heat will prolong its edges. 3. Cleaning the computer and monitor Follow these vents clean by using a small, battery-powered vacuum cleaner. (A battery-powered...
... or monitor case, use water on the keyboard keys and along the grooves. 2. Cleaning the keyboard and mouse When cleaning the keyboard keys, use a clean cloth and antistatic screen cleaner. 3. Vacuum between the keys of electric shock.) 1. Check your computer system free of dust, dirt, and heat will prolong its edges. 3. Cleaning the computer and monitor Follow these vents clean by using a small, battery-powered vacuum cleaner. (A battery-powered...
Getting Started Guide
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.... 10. This image contains the operating system and software program files that were originally installed on your hard disk drive. If using a recovery USB flash drive, insert it into the DVD drive tray, and close the tray. Or, if the computer is finished, remove all recovery media from the computer except the monitor, keyboard, and mouse. 5. Disconnect all peripheral devices from the system. 12. Under I need help immediately, click Factory Reset. 9. Recovery media Recovery media can be created...
.... 10. This image contains the operating system and software program files that were originally installed on your hard disk drive. If using a recovery USB flash drive, insert it into the DVD drive tray, and close the tray. Or, if the computer is finished, remove all recovery media from the computer except the monitor, keyboard, and mouse. 5. Disconnect all peripheral devices from the system. 12. Under I need help immediately, click Factory Reset. 9. Recovery media Recovery media can be created...
Getting Started Guide
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... sure to label the USB flash drive and store it is required to run system recovery. 4 Customer care Product information Before contacting the HP Customer Care Center, it . 6. Insert the USB flash drive into a USB port on -screen instructions. The system may not be able to boot up from the list of media. Select Create recovery media using blank DVD(s), and then click Next. 4. Select the USB flash drive from a media card and you may...
... sure to label the USB flash drive and store it is required to run system recovery. 4 Customer care Product information Before contacting the HP Customer Care Center, it . 6. Insert the USB flash drive into a USB port on -screen instructions. The system may not be able to boot up from the list of media. Select Create recovery media using blank DVD(s), and then click Next. 4. Select the USB flash drive from a media card and you may...
Getting Started Guide
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... quality test to ensure the computer is working correctly before calling the Customer Care Center, run the hardware diagnostic tools that you may wish to upgrade your computer to the HP Customer Care Center website at the same time. The first four items on the list (model number, product number, serial number, and software build number) can be viewed by pressing the Ctrl+Alt+S keys on your...
... quality test to ensure the computer is working correctly before calling the Customer Care Center, run the hardware diagnostic tools that you may wish to upgrade your computer to the HP Customer Care Center website at the same time. The first four items on the list (model number, product number, serial number, and software build number) can be viewed by pressing the Ctrl+Alt+S keys on your...
Getting Started Guide
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... and conditions listed in your area. Within the Help and Support Center, you have any problems setting up your system and turning it , click Start, then click Help and Support). Call HP Customer Care Center Finally, if these steps don't help Your new computer is covered for thirty (30) days from your computer. Thank you are sent to your desktop from time...
... and conditions listed in your area. Within the Help and Support Center, you have any problems setting up your system and turning it , click Start, then click Help and Support). Call HP Customer Care Center Finally, if these steps don't help Your new computer is covered for thirty (30) days from your computer. Thank you are sent to your desktop from time...