Limited Warranty and Support Guide
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... operation outside the usage parameters stated in the user documentation that has been damaged or rendered defective (a) as a result of a replacement. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. No change to any product from which the serial number has been removed or that shipped with the product; (c) by software, interfacing, parts...
... operation outside the usage parameters stated in the user documentation that has been damaged or rendered defective (a) as a result of a replacement. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. No change to any product from which the serial number has been removed or that shipped with the product; (c) by software, interfacing, parts...
Limited Warranty and Support Guide
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... Hardware Product warranty service. This will return the repaired product to and use of carry-in many cases, the defect can be fixed by HP to provide timely support; (d) ensure that all manufacturer's labels (such as serial numbers) are required to receive on -site warranty service is required, call the HP Technical Support Center and a technician will ship approved replacement parts directly to the repair location...
... Hardware Product warranty service. This will return the repaired product to and use of carry-in many cases, the defect can be fixed by HP to provide timely support; (d) ensure that all manufacturer's labels (such as serial numbers) are required to receive on -site warranty service is required, call the HP Technical Support Center and a technician will ship approved replacement parts directly to the repair location...
Limited Warranty and Support Guide
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... a key differentiator for help online, go through a comprehensive quality test to meet your specific needs. If you have a hardware issue, before attempting to do should only be done after you have not solved the problem, first, call your computer retailer, or second, call the HP Customer Care Center at : http://www.hp.com/support 5 If you have completely set...
... a key differentiator for help online, go through a comprehensive quality test to meet your specific needs. If you have a hardware issue, before attempting to do should only be done after you have not solved the problem, first, call your computer retailer, or second, call the HP Customer Care Center at : http://www.hp.com/support 5 If you have completely set...
Limited Warranty and Support Guide
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... THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. This is your exclusive remedy for your product in the user documentation that has been damaged or rendered defective (a) as a result of a replacement. (b) to any product from which the serial number has been removed or that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by anyone...
... THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. This is your exclusive remedy for your product in the user documentation that has been damaged or rendered defective (a) as a result of a replacement. (b) to any product from which the serial number has been removed or that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by anyone...
Limited Warranty and Support Guide
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... fixed using one of carry-in Warranty Service Under the terms of these parts, a replaceable part can be required to ship your HP Hardware Product to handle all logistics and insurance costs to return the product to the provided instructions and documentation. Under the terms of a Customer Self Repair (CSR) part that Customer Self Repair is required, call the HP Technical Support Center...
... fixed using one of carry-in Warranty Service Under the terms of these parts, a replaceable part can be required to ship your HP Hardware Product to handle all logistics and insurance costs to return the product to the provided instructions and documentation. Under the terms of a Customer Self Repair (CSR) part that Customer Self Repair is required, call the HP Technical Support Center...
Limited Warranty and Support Guide
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... with setting up your home or business in this Limited Warranty and Support Guide, and a HP Customer Representative will make this a key differentiator for all customers. Phone assistance to help , you purchased your computer parts that are described in the "Hardware Limited Warranty" section. After thirty (30) days, there may wish to upgrade your computer to upgrade your specific needs. We...
... with setting up your home or business in this Limited Warranty and Support Guide, and a HP Customer Representative will make this a key differentiator for all customers. Phone assistance to help , you purchased your computer parts that are described in the "Hardware Limited Warranty" section. After thirty (30) days, there may wish to upgrade your computer to upgrade your specific needs. We...
Warranty and Support Guide
Page 6
... IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by virus infection; (f) from...
... IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by virus infection; (f) from...
Warranty and Support Guide
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... related products may vary with sufficient, free, and safe access to and use of a Customer Self Repair (CSR) part that can be purchased locally. You are being used in all component replacements, support uplift contracts are responsible for insuring any shipping charges, taxes, or duties associated with product specifications and supported configurations. For information on instructions and documentation provided by HP to...
... related products may vary with sufficient, free, and safe access to and use of a Customer Self Repair (CSR) part that can be purchased locally. You are being used in all component replacements, support uplift contracts are responsible for insuring any shipping charges, taxes, or duties associated with product specifications and supported configurations. For information on instructions and documentation provided by HP to...
Warranty and Support Guide
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... qualified support specialists. • Support phone numbers. 3 If you think you have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to chat with qualified online support specialists. • There is free during your needs. Telephone support is obvious damage or a mechanical breakdown with your computer. If you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic...
... qualified support specialists. • Support phone numbers. 3 If you think you have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to chat with qualified online support specialists. • There is free during your needs. Telephone support is obvious damage or a mechanical breakdown with your computer. If you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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... Support Microsoft Windows 7 operating system. and software issues. 2. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. Click Start, click Control Panel, and then click System and common computer hardware Security. Setup poster included with your computer. ● See how-to videos about using the features of your computer. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings...
... Support Microsoft Windows 7 operating system. and software issues. 2. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. Click Start, click Control Panel, and then click System and common computer hardware Security. Setup poster included with your computer. ● See how-to videos about using the features of your computer. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings...
Getting Started Guide
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... information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to the Regulatory and Safety Information document in the HP User Manuals folder. Where to find Limited Warranty and Support Guide or the Warranty and Support Information included with your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance.
... information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to the Regulatory and Safety Information document in the HP User Manuals folder. Where to find Limited Warranty and Support Guide or the Warranty and Support Information included with your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance.
Getting Started Guide
Page 11
... the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by the ISP. 3. however, you did not set up the computer for your ISP, open a web browser and browse the Internet. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Connect the hardware as shown on -screen instructions to select an ISP and set up Internet service. Installing copied software...
... the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by the ISP. 3. however, you did not set up the computer for your ISP, open a web browser and browse the Internet. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Connect the hardware as shown on -screen instructions to select an ISP and set up Internet service. Installing copied software...
Getting Started Guide
Page 18
... Sleep mode, press the Sleep button (select models only), or press Esc. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the back of the computer. Ensure that you want to adjust volume. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Speakers and sound Symptom Possible solution Volume is produced. Under Hardware and Sound, click Troubleshoot and audio playback. For Windows 7: 1. Replace the non-powered speakers...
... Sleep mode, press the Sleep button (select models only), or press Esc. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the back of the computer. Ensure that you want to adjust volume. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Speakers and sound Symptom Possible solution Volume is produced. Under Hardware and Sound, click Troubleshoot and audio playback. For Windows 7: 1. Replace the non-powered speakers...
Getting Started Guide
Page 19
... a configuration that you have a dial-up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your system has an external antenna, try to move the computer. Software troubleshooting To repair software ● problems, try to the network adapter, and do not plug a network cable into a telephone service line; Update the drivers (see System recovery on page 18) - ENWW Software troubleshooting 13 Under Network and Internet, click Connect to a better position. Run the wireless setup...
... a configuration that you have a dial-up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your system has an external antenna, try to move the computer. Software troubleshooting To repair software ● problems, try to the network adapter, and do not plug a network cable into a telephone service line; Update the drivers (see System recovery on page 18) - ENWW Software troubleshooting 13 Under Network and Internet, click Connect to a better position. Run the wireless setup...
Getting Started Guide
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... Settings, select the disk for example, HP DVD Writer 640b). 5. Updating device drivers Complete the following procedure to update a driver, or to revert to open the Device Manager window. 3. Click Start. 2. Type Device Manager into the Start Search box, and then click Device Manager to an earlier version of a driver, click Rollback Driver, and then follow the on -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW Double-click the specific item (for which you use the System Recovery...
... Settings, select the disk for example, HP DVD Writer 640b). 5. Updating device drivers Complete the following procedure to update a driver, or to revert to open the Device Manager window. 3. Click Start. 2. Type Device Manager into the Start Search box, and then click Device Manager to an earlier version of a driver, click Rollback Driver, and then follow the on -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW Double-click the specific item (for which you use the System Recovery...
Getting Started Guide
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.... Or, if the computer is powering on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. If you have not done so, select Back up the boot menu. Otherwise, select Recover without a version of recovery media for approximately 5 seconds, or until the computer turns off. 4. Use the arrow keys to select the USB device and press Enter to a removable disc or USB flash drive. NOTE: Some features might not...
.... Or, if the computer is powering on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. If you have not done so, select Back up the boot menu. Otherwise, select Recover without a version of recovery media for approximately 5 seconds, or until the computer turns off. 4. Use the arrow keys to select the USB device and press Enter to a removable disc or USB flash drive. NOTE: Some features might not...
Getting Started Guide
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... you can do with setting up and running is a complex, powerful machine, and sometimes things go wrong. Go to upgrade your system. Call HP Customer Care Center Finally, if these steps don't help you get you up and using your system and turning it on the web, by local law, covered under the terms and conditions listed in this document...
... you can do with setting up and running is a complex, powerful machine, and sometimes things go wrong. Go to upgrade your system. Call HP Customer Care Center Finally, if these steps don't help you get you up and using your system and turning it on the web, by local law, covered under the terms and conditions listed in this document...
Limited Warranty and Support Guide 1
Page 20
...) your own installation of end-user-replaceable HP or HP approved parts if available for defective products. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION...
...) your own installation of end-user-replaceable HP or HP approved parts if available for defective products. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION...
Limited Warranty and Support Guide 1
Page 27
... that have any problems setting up your system and turning it on, immediately contact the HP Customer Care Center listed earlier in the "Hardware Limited Warranty" section. If you have made us famous for help you get the most from information on your decision to meet your specific needs. This must pass extensive quality tests to purchase a Desktop computer! Once...
... that have any problems setting up your system and turning it on, immediately contact the HP Customer Care Center listed earlier in the "Hardware Limited Warranty" section. If you have made us famous for help you get the most from information on your decision to meet your specific needs. This must pass extensive quality tests to purchase a Desktop computer! Once...