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...-Packard Development Company, L.P. Intel, Celeron, and Pentium are trademarks or registered trademarks of Microsoft Corporation. Nothing herein should be liable for HP products and services are U.S. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 registered trademarks of Intel Corporation or its subsidiaries in the express warranty...
...-Packard Development Company, L.P. Intel, Celeron, and Pentium are trademarks or registered trademarks of Microsoft Corporation. Nothing herein should be liable for HP products and services are U.S. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 registered trademarks of Intel Corporation or its subsidiaries in the express warranty...
Maintenance and Service Guide
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... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
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Back View ...1-9 Figure 1-3. Resetting the Notebook ...1-17 Figure 1-8. Disassembly Flow...2-3 Figure 2-2. Removing the Hard Disk Drive 2-9 Figure 2-8. Removing the Display Assembly 2-24 Figure 2-18. Removing the Top Case...2-31...27. AMD CPU Module Removal 2-38 Figure 2-31. Removing the RJ11/1394 Connector Module 2-49 Figure 2-34. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Figures Figure 1-1. Removing an SDRAM Module 2-5 Figure 2-4. Removing the Top Case...2-27 Figure 2-19. Bottom View...1-10 Figure 1-4. Removing the Battery ...2-4 Figure 2-3. ...
Back View ...1-9 Figure 1-3. Resetting the Notebook ...1-17 Figure 1-8. Disassembly Flow...2-3 Figure 2-2. Removing the Hard Disk Drive 2-9 Figure 2-8. Removing the Display Assembly 2-24 Figure 2-18. Removing the Top Case...2-31...27. AMD CPU Module Removal 2-38 Figure 2-31. Removing the RJ11/1394 Connector Module 2-49 Figure 2-34. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Figures Figure 1-1. Removing an SDRAM Module 2-5 Figure 2-4. Removing the Top Case...2-27 Figure 2-19. Bottom View...1-10 Figure 1-4. Removing the Battery ...2-4 Figure 2-3. ...
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...2-60 Figure 2-38. Basic Troubleshooting Steps ...3-3 Figure 4-1. Specifications...1-18 Table 1-7. Removing Components...2-63 Table 3-1. Accessory Replaceable Parts 4-11 Table 4-3. Example of notebook 1-15 Table 1-4. Main Status Lights (front of Serial Number Label 2-59 Figure 2-39. Required Equipment ...2-2 Table 2-3. Replacing Small Parts ...2-12 Table ... Removal Cross-Reference ...2-1 Table 2-2. ASP Support Options...3-2 Table 3-2. Troubleshooting Suggestions...3-8 Table 3-4. Sycard PCCtest Commands ...3-26 Table 3-7. LCD Guidelines ...5-4 Service Manual v
...2-60 Figure 2-38. Basic Troubleshooting Steps ...3-3 Figure 4-1. Specifications...1-18 Table 1-7. Removing Components...2-63 Table 3-1. Accessory Replaceable Parts 4-11 Table 4-3. Example of notebook 1-15 Table 1-4. Main Status Lights (front of Serial Number Label 2-59 Figure 2-39. Required Equipment ...2-2 Table 2-3. Replacing Small Parts ...2-12 Table ... Removal Cross-Reference ...2-1 Table 2-2. ASP Support Options...3-2 Table 3-2. Troubleshooting Suggestions...3-8 Table 3-4. Sycard PCCtest Commands ...3-26 Table 3-7. LCD Guidelines ...5-4 Service Manual v
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... products. The following table lists other sources of information about Windows operating system. Information and updates for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile...
... products. The following table lists other sources of information about Windows operating system. Information and updates for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile...
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...) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 Product Comparisons Intel® Celeron® (2.6-, 2.8-GHz) Mobile Intel Pentium® 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024 MB) ... System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.
...) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 Product Comparisons Intel® Celeron® (2.6-, 2.8-GHz) Mobile Intel Pentium® 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024 MB) ... System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.
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... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual HP Pavilion ze5400 and ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to...
... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual HP Pavilion ze5400 and ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to...
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... System Power States AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3
... System Power States AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3
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...-, 1.67-, 1.8-, 1.87-, and 2.0-GHz) Up to 512 MB SDRAM using 512-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual
...-, 1.67-, 1.8-, 1.87-, and 2.0-GHz) Up to 512 MB SDRAM using 512-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual
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... graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 ... 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States Mobile ...
... graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 ... 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States Mobile ...
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...memory, 4x AGP graphics capability Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB (1024 MB) SDRAM... Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz)...
...memory, 4x AGP graphics capability Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB (1024 MB) SDRAM... Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz)...
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... graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Compaq Presario 2100 Processor Memory Display Intel Pentium 4-M (1.8-, 1.9-, 2.0-, and 2.2-GHz) Intel Pentium 4-D (2.53-GHz) Intel Celeron (1.6-, 1.7-, 1.8-, 2.0-, and 2.4-GHz) AMD Athlon (1.46-, 1.53-, 1.67-, and 1.8-GHz ) ...or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7
... graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Compaq Presario 2100 Processor Memory Display Intel Pentium 4-M (1.8-, 1.9-, 2.0-, and 2.2-GHz) Intel Pentium 4-D (2.53-GHz) Intel Celeron (1.6-, 1.7-, 1.8-, 2.0-, and 2.4-GHz) AMD Athlon (1.46-, 1.53-, 1.67-, and 1.8-GHz ) ...or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7
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... Y adapter) * on -off button and indicator light* 10. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Wireless on certain models 1-8 Product Information Service Manual For an exploded view of the notebook, see page 4-2. Infrared port* 9. Keyboard status lights 4. Main status lights (left to right), power...
... Y adapter) * on -off button and indicator light* 10. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Wireless on certain models 1-8 Product Information Service Manual For an exploded view of the notebook, see page 4-2. Infrared port* 9. Keyboard status lights 4. Main status lights (left to right), power...
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Audio jacks (left to right), external microphone and audio out (headphones) 25. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a serial mouse, modem, printer, or other parallel device 18. LAN port* 16. PCMCIA card and CardBus slot and... port* 24. Parallel port (LPT1), use this port for a parallel printer or other serial device 19. AC adapter jack 14. Floppy drive* * on certain models Service Manual Product Information 1-9
Audio jacks (left to right), external microphone and audio out (headphones) 25. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a serial mouse, modem, printer, or other parallel device 18. LAN port* 16. PCMCIA card and CardBus slot and... port* 24. Parallel port (LPT1), use this port for a parallel printer or other serial device 19. AC adapter jack 14. Floppy drive* * on certain models Service Manual Product Information 1-9
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... out (headphones) 13. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Volume controls* 12. CD-ROM, DVD, or other drive 14. Touch pad, scroll pad, Select buttons, plus on -off button 6. Power button, turns the notebook on certain models Service Manual Product Information 1-11 One-touch buttons 3. Universal Serial Bus...
... out (headphones) 13. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Volume controls* 12. CD-ROM, DVD, or other drive 14. Touch pad, scroll pad, Select buttons, plus on -off button 6. Power button, turns the notebook on certain models Service Manual Product Information 1-11 One-touch buttons 3. Universal Serial Bus...
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External monitor port 21. Modem port* 24. PCMCIA card and CardBus slot and button 26. IEEE 1394 port* 25. External keyboard/mouse port 19. AC adapter jack 16. Floppy drive* * on certain models 1-12 Product Information Service Manual LAN port* 18. Kensington lock cable slot (security connector) 23. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. Figure 1-5. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. Two universal Serial Bus (USB) ports 17. S-Video port* 22.
External monitor port 21. Modem port* 24. PCMCIA card and CardBus slot and button 26. IEEE 1394 port* 25. External keyboard/mouse port 19. AC adapter jack 16. Floppy drive* * on certain models 1-12 Product Information Service Manual LAN port* 18. Kensington lock cable slot (security connector) 23. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. Figure 1-5. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. Two universal Serial Bus (USB) ports 17. S-Video port* 22.
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... light is off the display and other methods to start or stop your session from Standby or Hibernation mode. 1-14 Product Information Service Manual allow timeout Hibernation mode Saves maximum power Saves current session to use other components Maintains current session in its power button. Activating Power...Power mode To enter this mode On Power mode status light is on : Press the power button to restart, or to resume your notebook using its original factory configuration, with all settings at certain times you might want to disk, and then shuts down (Windows 2000) -...
... light is off the display and other methods to start or stop your session from Standby or Hibernation mode. 1-14 Product Information Service Manual allow timeout Hibernation mode Saves maximum power Saves current session to use other components Maintains current session in its power button. Activating Power...Power mode To enter this mode On Power mode status light is on : Press the power button to restart, or to resume your notebook using its original factory configuration, with all settings at certain times you might want to disk, and then shuts down (Windows 2000) -...
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... active. Table 1-4. Blinking: notebook is off or in Standby mode. Keyboard Status Lights Meaning Caps Lock Caps Lock is charging. Keypad Lock The embedded keypad is accessing the hard disk drive. Num Lock must also be on an external keyboard). Service Manual Product Information 1-15 Table ...1-3. otherwise, cursor control is not connected. Checking the Status of the Notebook The main status lights on the front of the keyboard locks. Hard disk drive...
... active. Table 1-4. Blinking: notebook is off or in Standby mode. Keyboard Status Lights Meaning Caps Lock Caps Lock is charging. Keypad Lock The embedded keypad is accessing the hard disk drive. Num Lock must also be on an external keyboard). Service Manual Product Information 1-15 Table ...1-3. otherwise, cursor control is not connected. Checking the Status of the Notebook The main status lights on the front of the keyboard locks. Hard disk drive...
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... mode Toggles Scroll Lock on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual Using Fn Hot Keys The combination of the Fn key plus another key creates a hot key-a shortcut key sequence-for various system controls. If Num...
... mode Toggles Scroll Lock on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual Using Fn Hot Keys The combination of the Fn key plus another key creates a hot key-a shortcut key sequence-for various system controls. If Num...
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Press the power button to press the reset button on the bottom of the notebook. If the system will not allow a software shutdown, press and hold down the power button until the display shuts down Windows: press ctrl+alt+del... the power button. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. If this happens, try the following in the order listed. Figure 1-7. Service Manual Product Information 1-17
Press the power button to press the reset button on the bottom of the notebook. If the system will not allow a software shutdown, press and hold down the power button until the display shuts down Windows: press ctrl+alt+del... the power button. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. If this happens, try the following in the order listed. Figure 1-7. Service Manual Product Information 1-17