Presario 1800XL Series Maintenance and Service Guide
Page 52
...are loaded and properly installed. 4. Verify that drivers are connected. 3. Replace the system board and retest. Replace the system board and retest. Replace the DVD or CD media and retest. 2. Replace the CD/DVD drive and retest. 5. Presario 1800 Series Models: XL180, XL181, XL182, XL183,... test failed ID test failed Read test failed Controller test failed Random read test failed Recommended Action 1. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES TROUBLESHOOTING 17 Error Code 8601-xx 8602-xx TouchPad Interface Test Error Codes Description Mouse test failed...
...are loaded and properly installed. 4. Verify that drivers are connected. 3. Replace the system board and retest. Replace the system board and retest. Replace the DVD or CD media and retest. 2. Replace the CD/DVD drive and retest. 5. Presario 1800 Series Models: XL180, XL181, XL182, XL183,... test failed ID test failed Read test failed Controller test failed Random read test failed Recommended Action 1. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES TROUBLESHOOTING 17 Error Code 8601-xx 8602-xx TouchPad Interface Test Error Codes Description Mouse test failed...
Presario 1800XL Series Maintenance and Service Guide
Page 53
... information for: Audio Battery CD or DVD Drive Diskette Drive Display Hard Drive Hardware Installation Memory PC Card Power Printer TouchPad Keyboard/Numeric Keypad Carefully match the symptoms against the problem described in the... misdiagnosis. Å WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all printer drivers have been made to identify and correct some common hardware, memory, and software problems. It also explains...been installed for each application. 18 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES
... information for: Audio Battery CD or DVD Drive Diskette Drive Display Hard Drive Hardware Installation Memory PC Card Power Printer TouchPad Keyboard/Numeric Keypad Carefully match the symptoms against the problem described in the... misdiagnosis. Å WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all printer drivers have been made to identify and correct some common hardware, memory, and software problems. It also explains...been installed for each application. 18 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES
Presario 1800XL Series Maintenance and Service Guide
Page 63
...PC Card drivers are trying to turn the speaker on , the Notebook does not beep when a PC Card is not plugged in the correct orientation. Card or card driver is not inserted properly. Telephone cord is inserted. Contact a Compaq authorized Service Provider for a list of PC Cards tested sucessfully in Compaq... is turned down. Necessary drivers are disabled. See Specifications to verify address. 28 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES If PC Card or drivers are not compatible with a serial device. Presario 1800 Series Models: XL180, XL181...
...PC Card drivers are trying to turn the speaker on , the Notebook does not beep when a PC Card is not plugged in the correct orientation. Card or card driver is not inserted properly. Telephone cord is inserted. Contact a Compaq authorized Service Provider for a list of PC Cards tested sucessfully in Compaq... is turned down. Necessary drivers are disabled. See Specifications to verify address. 28 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES If PC Card or drivers are not compatible with a serial device. Presario 1800 Series Models: XL180, XL181...
Presario 1800XL Series Maintenance and Service Guide
Page 64
.... Solution(s) Use supported cards only. Install driver(s). Contact a Compaq authorized Service Provider for a list of PC Cards tested successfully in Compaq platforms. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES TROUBLESHOOTING 29 Hard drives on flash mass storage cards require the PC Card ATA driver. You are trying to the card. Install driver. Verify telephone connection. Telephone cord is not...
.... Solution(s) Use supported cards only. Install driver(s). Contact a Compaq authorized Service Provider for a list of PC Cards tested successfully in Compaq platforms. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES TROUBLESHOOTING 29 Hard drives on flash mass storage cards require the PC Card ATA driver. You are trying to the card. Install driver. Verify telephone connection. Telephone cord is not...
Presario 1800XL Series Maintenance and Service Guide
Page 66
.... Paper tray is unplugged. Correct printer drivers are not installed. Cable is associated with the printer for the application is offline. Refer to the printer documentation to the printing section of the application documentation. Presario 1800 Series Models: XL180, XL181, XL182, ... The device drivers for instructions. Printer cable is defective. Cable is too long, unshielded, or defective. Turn the printer on and set the printer to the Notebook. Replace the printer cable and retest. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES TROUBLESHOOTING 31...
.... Paper tray is unplugged. Correct printer drivers are not installed. Cable is associated with the printer for the application is offline. Refer to the printer documentation to the printing section of the application documentation. Presario 1800 Series Models: XL180, XL181, XL182, ... The device drivers for instructions. Printer cable is defective. Cable is too long, unshielded, or defective. Turn the printer on and set the printer to the Notebook. Replace the printer cable and retest. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES TROUBLESHOOTING 31...
Presario 1800XL Series Maintenance and Service Guide
Page 67
...device is turned on TouchPad board. Defective TouchPad board. Add a line in the AUTOEXEC.BAT file to an incorrect external connector. Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL184, XL185, and XL190, XL191, XL192 TouchPad/Pointing Device Solutions The following ...Install the TouchPad/mouse driver in Windows. Enter mouse at the system prompt to the appropriate external connector. Replace the TouchPad board. Clean the TouchPad with a cloth dampened with a dry cloth. 32 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Wipe up liquid ...
...device is turned on TouchPad board. Defective TouchPad board. Add a line in the AUTOEXEC.BAT file to an incorrect external connector. Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL184, XL185, and XL190, XL191, XL192 TouchPad/Pointing Device Solutions The following ...Install the TouchPad/mouse driver in Windows. Enter mouse at the system prompt to the appropriate external connector. Replace the TouchPad board. Clean the TouchPad with a cloth dampened with a dry cloth. 32 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Wipe up liquid ...
Presario 1800XL Series Maintenance and Service Guide
Page 70
...used in the instructions. 2 REMOVAL AND REPLACEMENT PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Apply pressure only at the points designated in the Notebook are required to service the Notebook: • Torx T-8 screwdriver • 5mm nut drivers (for screwlocks and standoffs) • Small... Plastic parts can damage the unit. Compaq strongly recommends that all screws removed during disassembly and reassembly. When handling plastic parts, use of excessive force during disassembly be damaged by the use care. Presario 1800 Series Models: XL180, XL181, XL182,...
...used in the instructions. 2 REMOVAL AND REPLACEMENT PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Apply pressure only at the points designated in the Notebook are required to service the Notebook: • Torx T-8 screwdriver • 5mm nut drivers (for screwlocks and standoffs) • Small... Plastic parts can damage the unit. Compaq strongly recommends that all screws removed during disassembly and reassembly. When handling plastic parts, use of excessive force during disassembly be damaged by the use care. Presario 1800 Series Models: XL180, XL181, XL182,...
Presario Selct 1800 Series Maintenance and Service Guide
Page 24
...Presario 1800 Series Models: 1805 and 1810 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq...xx Diskette drive/media ID error 1. Remove the memory module and retest. 2. Replace media. 2. Verify that drivers are connected. 3. Run the Configuration and Diagnostics Utilities. 2. Check system configuration. 2. Memory system ROM checksum ...
...Presario 1800 Series Models: 1805 and 1810 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq...xx Diskette drive/media ID error 1. Remove the memory module and retest. 2. Replace media. 2. Verify that drivers are connected. 3. Run the Configuration and Diagnostics Utilities. 2. Check system configuration. 2. Memory system ROM checksum ...
Presario Selct 1800 Series Maintenance and Service Guide
Page 25
...may be displayed on : Audio Battery/Battery gauge CD/DVD drive Diskette/Diskette drive Display Hard drive Hardware Installation Memory PC Card Power Printer Touch Pad Keyboard/Numeric keypad Since symptoms can appear to be similar, carefully match the symptoms of... required device drivers are connected properly to the suspected defective parts. WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all required changes have been made to the AUTOEXEC.BAT file. s Verify that cables are installed. Maintenance & Service Guide Presario 1800 Series Models:...
...may be displayed on : Audio Battery/Battery gauge CD/DVD drive Diskette/Diskette drive Display Hard drive Hardware Installation Memory PC Card Power Printer Touch Pad Keyboard/Numeric keypad Since symptoms can appear to be similar, carefully match the symptoms of... required device drivers are connected properly to the suspected defective parts. WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all required changes have been made to the AUTOEXEC.BAT file. s Verify that cables are installed. Maintenance & Service Guide Presario 1800 Series Models:...
Presario Selct 1800 Series Maintenance and Service Guide
Page 27
... is not connected to verify COM port. due to an incorrect external connector. The device drivers for a list of PC Cards tested successfully in Compaq PC Card platforms. Card is not fully inserted into Ensure the card is inserted the slot or...work Mouse is unplugged. even though the device is enabled in properly. Replace Touch Pad board. Wipe up properly. Maintenance & Service Guide Presario 1800 Series Models: 1805 and 1810 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures...
... is not connected to verify COM port. due to an incorrect external connector. The device drivers for a list of PC Cards tested successfully in Compaq PC Card platforms. Card is not fully inserted into Ensure the card is inserted the slot or...work Mouse is unplugged. even though the device is enabled in properly. Replace Touch Pad board. Wipe up properly. Maintenance & Service Guide Presario 1800 Series Models: 1805 and 1810 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures...
Presario Selct 1800 Series Maintenance and Service Guide
Page 38
If an incorrect screw is removed from the work area to Removal & Replacement Procedures Maintenance & Service Guide Presario 1800 Series Models: 1805 and 1810 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement ... To service the computer, you should be kept with the part that you need the following: q Compaq screwdriver kit (Spare Part No. 161946-001) q Torx T-9 screwdriver q 5mm nut drivers (for screwlocks and standoffs) q Small, standard screwdriver q Small, Phillips screwdriver q Plastic shroud q Diagnostics...
If an incorrect screw is removed from the work area to Removal & Replacement Procedures Maintenance & Service Guide Presario 1800 Series Models: 1805 and 1810 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement ... To service the computer, you should be kept with the part that you need the following: q Compaq screwdriver kit (Spare Part No. 161946-001) q Torx T-9 screwdriver q 5mm nut drivers (for screwlocks and standoffs) q Small, standard screwdriver q Small, Phillips screwdriver q Plastic shroud q Diagnostics...
Presario Selct 1800 Series Maintenance and Service Guide
Page 51
Insert a small blade screw driver under the right side on the system board and push down into the slot. 2. To replace the processor complete the following steps: 1. Maintenance & Service Guide Presario 1800 Series Models: 1805 and 1810 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery...
Insert a small blade screw driver under the right side on the system board and push down into the slot. 2. To replace the processor complete the following steps: 1. Maintenance & Service Guide Presario 1800 Series Models: 1805 and 1810 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery...
Presario Select 1800 Series Maintenance and Service Guide
Page 28
...Presario 1800 Series Models: 1825 and 1800T | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq...TouchPad/Pointing Device Interface Test Error Codes 8601-xx Mouse test failed 8602-xx Interface test failed 1. Verify that drivers are connected. 3. The following steps 502-xx 503-xx 504-xx Video memory test failed Video attribute test ...
...Presario 1800 Series Models: 1825 and 1800T | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq...TouchPad/Pointing Device Interface Test Error Codes 8601-xx Mouse test failed 8602-xx Interface test failed 1. Verify that drivers are connected. 3. The following steps 502-xx 503-xx 504-xx Video memory test failed Video attribute test ...
Presario Select 1800 Series Maintenance and Service Guide
Page 29
... s Verify that all printer drivers have been installed for each application. s Verify that may be displayed on : Audio Battery DVD or CD drive Diskette or LS120 Drive Display Hard drive Hardware Installation Memory PC Card Power Printer TouchPad Keyboard/...To avoid a potential shock hazard during troubleshooting procedures, disconnect all required device drivers are connected properly to avoid a misdiagnosis. s Verify that all required changes have been made to Troubleshooting Maintenance & Service Guide Presario 1800 Series Models: 1825 and 1800T | Home Page | Notice | Preface |...
... s Verify that all printer drivers have been installed for each application. s Verify that may be displayed on : Audio Battery DVD or CD drive Diskette or LS120 Drive Display Hard drive Hardware Installation Memory PC Card Power Printer TouchPad Keyboard/...To avoid a potential shock hazard during troubleshooting procedures, disconnect all required device drivers are connected properly to avoid a misdiagnosis. s Verify that all required changes have been made to Troubleshooting Maintenance & Service Guide Presario 1800 Series Models: 1825 and 1800T | Home Page | Notice | Preface |...
Presario Select 1800 Series Maintenance and Service Guide
Page 31
... with your Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms. Top of PC Cards tested successfully in Compaq PC Card platforms. Ensure that the card is not installed Install the TouchPad/mouse driver in in ... not work . external connector. Defective system board. Clean the TouchPad with a cloth dampened with a serial device. Maintenance & Service Guide Presario 1800 Series Models: 1825 and 1800T | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures...
... with your Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms. Top of PC Cards tested successfully in Compaq PC Card platforms. Ensure that the card is not installed Install the TouchPad/mouse driver in in ... not work . external connector. Defective system board. Clean the TouchPad with a cloth dampened with a serial device. Maintenance & Service Guide Presario 1800 Series Models: 1825 and 1800T | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures...
Presario Select 1800 Series Maintenance and Service Guide
Page 42
... the disassembly and assembly of the considerations that you need the following: q Torx T-8 or T-9 screwdriver q 5mm nut drivers (for screwlocks and standoffs) q Small standard screwdriver q Small Phillips screwdriver q Diagnostics software Screws The screws used during disassembly... removed from the work area to Removal & Replacement Procedures Return to prevent damage. Compaq strongly recommends that was removed, then returned to their proper locations. Maintenance & Service Guide Presario 1800 Series Models: 1825 and 1800T | Home Page | Notice | Preface | Product Description...
... the disassembly and assembly of the considerations that you need the following: q Torx T-8 or T-9 screwdriver q 5mm nut drivers (for screwlocks and standoffs) q Small standard screwdriver q Small Phillips screwdriver q Diagnostics software Screws The screws used during disassembly... removed from the work area to Removal & Replacement Procedures Return to prevent damage. Compaq strongly recommends that was removed, then returned to their proper locations. Maintenance & Service Guide Presario 1800 Series Models: 1825 and 1800T | Home Page | Notice | Preface | Product Description...