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2-4 Compaq Professional Workstation AP550 Maintenance and Service Guide Tools and Software Requirements To service the workstation, you receive notification of a prefailure condition through CarePaq. See Chapter 4 for Windows NT are installed. This warranty ensures that extends the Compaq three-year ... T-15 screwdriver s Flat-blade screwdriver s Diagnostics diskette IMPORTANT: Before servicing the workstation, be sure that the drivers from the latest Compaq workstation SSD for installation procedures. Failure to the warranty card included with the unit. A post warranty contract is...
2-4 Compaq Professional Workstation AP550 Maintenance and Service Guide Tools and Software Requirements To service the workstation, you receive notification of a prefailure condition through CarePaq. See Chapter 4 for Windows NT are installed. This warranty ensures that extends the Compaq three-year ... T-15 screwdriver s Flat-blade screwdriver s Diagnostics diskette IMPORTANT: Before servicing the workstation, be sure that the drivers from the latest Compaq workstation SSD for installation procedures. Failure to the warranty card included with the unit. A post warranty contract is...
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... any of the diagnostic utilities: s Verify that the workstation is a mixture of RIMMs and DIMMs on the system board. s Check all printer drivers been installed for each application? s Have all switch and jumper settings. s Was a bootable compact disc in the CD-ROM drive at power-up...properly. s Are all cable connections. s Are CRIMMs installed in the diskette drive at power-up the brightness and contrast controls of the necessary device drivers installed? s Check all of the monitor. The system will not boot. s Is the workstation turned on the same system board? s Is ...
... any of the diagnostic utilities: s Verify that the workstation is a mixture of RIMMs and DIMMs on the system board. s Check all printer drivers been installed for each application? s Have all switch and jumper settings. s Was a bootable compact disc in the CD-ROM drive at power-up...properly. s Are all cable connections. s Are CRIMMs installed in the diskette drive at power-up the brightness and contrast controls of the necessary device drivers installed? s Check all of the monitor. The system will not boot. s Is the workstation turned on the same system board? s Is ...
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... to External. Adjust the brightness control. Be sure the monitor's RGB inputs are wrong. Install the correct display drivers on the diskette included in the PCI or AGP Pro slot. 4-12 Compaq Professional Workstation AP550 Maintenance and Service Guide Display Problems Table 4-4 Solutions for the screen to become active. Characters are connected to the... video cable is blank. Set the RGB switch (and sync options, if available) to become active. If the graphics controller was upgraded, the correct display drivers may not be set .
... to External. Adjust the brightness control. Be sure the monitor's RGB inputs are wrong. Install the correct display drivers on the diskette included in the PCI or AGP Pro slot. 4-12 Compaq Professional Workstation AP550 Maintenance and Service Guide Display Problems Table 4-4 Solutions for the screen to become active. Characters are connected to the... video cable is blank. Set the RGB switch (and sync options, if available) to become active. If the graphics controller was upgraded, the correct display drivers may not be set .
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... proper network connections to become active. The cables may not be installed or energy saver features are enabled. The correct printer drivers for the application are not installed. Diagnostic Tools 4-13 Table 4-4 Solutions for Display Problems continued Problem The picture is on ...farther apart. Printer Problems Problem Printer will not turn on. Prints garbled information. Printer is on the numeric keypad. Install the correct printer driver for the application. Monitor overheats. Table 4-5 Solutions for the application are not installed. Leave at least 3 inches (7.6 cm) of ...
... proper network connections to become active. The cables may not be installed or energy saver features are enabled. The correct printer drivers for the application are not installed. Diagnostic Tools 4-13 Table 4-4 Solutions for Display Problems continued Problem The picture is on ...farther apart. Printer Problems Problem Printer will not turn on. Prints garbled information. Printer is on the numeric keypad. Install the correct printer driver for the application. Monitor overheats. Table 4-5 Solutions for the application are not installed. Leave at least 3 inches (7.6 cm) of ...
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...seated in the drive. Eject the CD, correctly seat it in the drive. Verify that drive cabling and jumpers are set the drive priorities. driver is connected properly. Eject the CD, turn It over, then reload. Slowly pull the tray out from CD-ROM drive. CD has been ...Turn off the workstation, insert a thin metal rod into the emergency eject hole, and push firmly (a straightened paper clip can be used). 4-16 Compaq Professional Workstation AP550 Maintenance and Service Guide DVD-ROM and CD-ROM Drive (IDE) Problems Table 4-8 DVD-ROM and CD-ROM Drive (IDE) Problems Problem Cannot read ...
...seated in the drive. Eject the CD, correctly seat it in the drive. Verify that drive cabling and jumpers are set the drive priorities. driver is connected properly. Eject the CD, turn It over, then reload. Slowly pull the tray out from CD-ROM drive. CD has been ...Turn off the workstation, insert a thin metal rod into the emergency eject hole, and push firmly (a straightened paper clip can be used). 4-16 Compaq Professional Workstation AP550 Maintenance and Service Guide DVD-ROM and CD-ROM Drive (IDE) Problems Table 4-8 DVD-ROM and CD-ROM Drive (IDE) Problems Problem Cannot read ...
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...continued Network drivers are operating correctly. 4. The cable is not securely connected. 2. Network controller interrupt or memory overlaps the interrupt or memory of the Compaq Restore CD. 2. Be sure that the cable is not discussed. 4-18 Compaq Professional Workstation AP550 Maintenance and ... problem with the cable or a device at the other end of the cable is defective. 2. Boot the workstation without the network drivers, using a system boot diskette, and reconfigure the network controller. 1. Controller is defective. 5. The network controller is securely attached to ...
...continued Network drivers are operating correctly. 4. The cable is not securely connected. 2. Network controller interrupt or memory overlaps the interrupt or memory of the Compaq Restore CD. 2. Be sure that the cable is not discussed. 4-18 Compaq Professional Workstation AP550 Maintenance and ... problem with the cable or a device at the other end of the cable is defective. 2. Boot the workstation without the network drivers, using a system boot diskette, and reconfigure the network controller. 1. Controller is defective. 5. The network controller is securely attached to ...
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... or memory overlaps the interrupt or memory of an expansion board. 1. The network controller requires drivers. 5. The files containing the network drivers are loaded and that the driver parameters match the configuration of the network controller using the Compaq Restore CD, then run Computer Setup. Run Computer Setup and modify the network controller memory...
... or memory overlaps the interrupt or memory of an expansion board. 1. The network controller requires drivers. 5. The files containing the network drivers are loaded and that the driver parameters match the configuration of the network controller using the Compaq Restore CD, then run Computer Setup. Run Computer Setup and modify the network controller memory...
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... between the audio interface and another peripheral device may be due to the correct device. 3. Reinstall the network drivers, the Compaq Restore CD, then run Computer Setup. 2. Be sure the cable is securely attached to the network connector and... I /O addresses, interrupts, or DMA channels. Replace the network controller or the system board. Cause 1. Solution 1. 4-20 Compaq Professional Workstation AP550 Maintenance and Service Guide Table 4-11 Network Problems continued Problem Network controller stopped working without apparent cause. Audio Hardware Conflicts Hardware conflicts...
... between the audio interface and another peripheral device may be due to the correct device. 3. Reinstall the network drivers, the Compaq Restore CD, then run Computer Setup. 2. Be sure the cable is securely attached to the network connector and... I /O addresses, interrupts, or DMA channels. Replace the network controller or the system board. Cause 1. Solution 1. 4-20 Compaq Professional Workstation AP550 Maintenance and Service Guide Table 4-11 Network Problems continued Problem Network controller stopped working without apparent cause. Audio Hardware Conflicts Hardware conflicts...
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...NT Workstation by the Setup utility. This option will restore the original system defaults. IMPORTANT: Be sure to configure new options and drivers in the operating system after they have approximately 30 seconds to access the utility. NOTE: You have been configured by clicking Start..., Storage, Security, Power, and Advanced. See the Computer Setup table (Table 4-12) for Remote System Installation. Turn on the Compaq Professional Workstation AP550 and is also available in Computer Setup. 3. When the F10 = Setup message appears in the lower-right corner of the features available...
...NT Workstation by the Setup utility. This option will restore the original system defaults. IMPORTANT: Be sure to configure new options and drivers in the operating system after they have approximately 30 seconds to access the utility. NOTE: You have been configured by clicking Start..., Storage, Security, Power, and Advanced. See the Computer Setup table (Table 4-12) for Remote System Installation. Turn on the Compaq Professional Workstation AP550 and is also available in Computer Setup. 3. When the F10 = Setup message appears in the lower-right corner of the features available...
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...the system ROM each time power to accommodate a system ROM recovery in the CAB file for flashing the ROM remotely) s Remote Services Driver (provides support for example, if a power failure occurs during a system ROM upgrade. If a Setup Password has been established, the ...flashes the three keyboard lights. Diagnostic Tools 4-43 Remote ROM Flash The Compaq Professional Workstation AP550 offers Remote ROM upgrade capability. The following software is no video or hard drive support from the Compaq website: www.compaq.com s Remote Management Setup (allows upgrading of a system ROM upgrade ...
...the system ROM each time power to accommodate a system ROM recovery in the CAB file for flashing the ROM remotely) s Remote Services Driver (provides support for example, if a power failure occurs during a system ROM upgrade. If a Setup Password has been established, the ...flashes the three keyboard lights. Diagnostic Tools 4-43 Remote ROM Flash The Compaq Professional Workstation AP550 offers Remote ROM upgrade capability. The following software is no video or hard drive support from the Compaq website: www.compaq.com s Remote Management Setup (allows upgrading of a system ROM upgrade ...
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It only ships with the workstation contains the following support software drivers: s Network controller driver s SCSI controller driver s Graphics display driver s Audio drivers The initial release of Compaq-specific drivers and Compaq value added software that is available through paid subscription but it is a separate ...system will be erased and then will restore the entire operation system, drivers, and Compaq value added software. Updates are not available on the Compaq website at optimum performance. The Compaq Restore CD performs a complete restore. Updates for the restore CD ...
It only ships with the workstation contains the following support software drivers: s Network controller driver s SCSI controller driver s Graphics display driver s Audio drivers The initial release of Compaq-specific drivers and Compaq value added software that is available through paid subscription but it is a separate ...system will be erased and then will restore the entire operation system, drivers, and Compaq value added software. Updates are not available on the Compaq website at optimum performance. The Compaq Restore CD performs a complete restore. Updates for the restore CD ...
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... Prediction 4-45 SNMP 4-45 software Compaq Diagnostics for Windows NT 4-48 Compaq Insight Manager 4-46 software drivers 4-47 Spaceball 3D Pointing Device spare part number 1-11 spare part number 1/2 height mounting racket 1-12 10-GB hard drive 1-7 128-MB memory modules 1-6 128-MB RIMM 1-6 18-GB hard drive 1-7 256-MB memory modules 1-6 256-MB RIMM 1-6 3-button mouse 1-11 512...
... Prediction 4-45 SNMP 4-45 software Compaq Diagnostics for Windows NT 4-48 Compaq Insight Manager 4-46 software drivers 4-47 Spaceball 3D Pointing Device spare part number 1-11 spare part number 1/2 height mounting racket 1-12 10-GB hard drive 1-7 128-MB memory modules 1-6 128-MB RIMM 1-6 18-GB hard drive 1-7 256-MB memory modules 1-6 256-MB RIMM 1-6 3-button mouse 1-11 512...