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ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II Xeon and Pentium III Xeon processor-based servers only Second Edition (March 1999) Part Number 328692-002 Spare Part Number 328704-002 Compaq Computer Corporation
ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II Xeon and Pentium III Xeon processor-based servers only Second Edition (March 1999) Part Number 328692-002 Spare Part Number 328704-002 Compaq Computer Corporation
Service Guide
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... Microsoft Corporation. Pentium is a registered trademark and Xeon is furnished under a license agreement or nondisclosure agreement. Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Maintenance and Service Guide Second Edition (March 1999) Part Number 328692-002 Spare Part ... FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. Compaq, Deskpro, Fastart, Compaq Insight Manager, Systempro, Systempro/LT, ProLiant, ROMPaq, QVision, SmartStart, NetFlex, QuickFind, PaqFax, ProSignia, registered United States Patent and Trademark...
... Microsoft Corporation. Pentium is a registered trademark and Xeon is furnished under a license agreement or nondisclosure agreement. Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Maintenance and Service Guide Second Edition (March 1999) Part Number 328692-002 Spare Part ... FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. Compaq, Deskpro, Fastart, Compaq Insight Manager, Systempro, Systempro/LT, ProLiant, ROMPaq, QVision, SmartStart, NetFlex, QuickFind, PaqFax, ProSignia, registered United States Patent and Trademark...
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iv Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Removal and Replacement Procedures continued Peripheral Board...2-30 Memory ...2-32 Memory Board 2-34 Dual Inline Memory Modules...Tray 2-42 External Replacement Battery 2-43 Chapter 3 Diagnostic Tools Diagnostic Tools Utility Overview 3-2 Default Configuration 3-4 Default Configuration Messages 3-4 Inspect Utility...3-4 Utilities Access...3-5 Running Compaq Utilities 3-5 Power-On Self-Test (POST 3-7 POST Error Messages 3-7 Diagnostics Software 3-21 Steps for Diagnostics 3-21 100 - 199, Primary Processor Test Error Codes ...
iv Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Removal and Replacement Procedures continued Peripheral Board...2-30 Memory ...2-32 Memory Board 2-34 Dual Inline Memory Modules...Tray 2-42 External Replacement Battery 2-43 Chapter 3 Diagnostic Tools Diagnostic Tools Utility Overview 3-2 Default Configuration 3-4 Default Configuration Messages 3-4 Inspect Utility...3-4 Utilities Access...3-5 Running Compaq Utilities 3-5 Power-On Self-Test (POST 3-7 POST Error Messages 3-7 Diagnostics Software 3-21 Steps for Diagnostics 3-21 100 - 199, Primary Processor Test Error Codes ...
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... directions could result in the text of personal injury or damage to the equipment, observe local Occupational Safety requirements and guidelines for reference when servicing ProLiant 5500 and 5500R Servers. WARNING: To reduce the risk of personal injury from electrical shock, the installation of options and servicing of this product must be found...
... directions could result in the text of personal injury or damage to the equipment, observe local Occupational Safety requirements and guidelines for reference when servicing ProLiant 5500 and 5500R Servers. WARNING: To reduce the risk of personal injury from electrical shock, the installation of options and servicing of this product must be found...
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...your system, you must provide at least 12 inches (30.5 cm) of clearance at all power cords from the system by Compaq should attempt to make repairs at the component level or to make modifications to allow only subassembly/module level repair. Because of...Help In addition to repair this guide, the following information sources are detailed to any printed wiring board. viii Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Compaq Technician Notes WARNING: Only authorized technicians trained by unplugging all times. CAUTION: The computer is designed to server information...
...your system, you must provide at least 12 inches (30.5 cm) of clearance at all power cords from the system by Compaq should attempt to make repairs at the component level or to make modifications to allow only subassembly/module level repair. Because of...Help In addition to repair this guide, the following information sources are detailed to any printed wiring board. viii Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Compaq Technician Notes WARNING: Only authorized technicians trained by unplugging all times. CAUTION: The computer is designed to server information...
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1 Chapter Illustrated Parts Catalog Mechanical Parts Exploded View (Tower Model) This chapter provides the illustrated parts breakdown and a spare parts list for the names of referenced spare parts. See Table 1-1 for Compaq ProLiant 5500 and 5500R Servers. For use with Pentium II and Pentium III Xeon processor-based servers only
1 Chapter Illustrated Parts Catalog Mechanical Parts Exploded View (Tower Model) This chapter provides the illustrated parts breakdown and a spare parts list for the names of referenced spare parts. See Table 1-1 for Compaq ProLiant 5500 and 5500R Servers. For use with Pentium II and Pentium III Xeon processor-based servers only
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Exploded view, Compaq ProLiant 5500 and 5500R Server mechanical parts For use with Pentium II and Pentium III Xeon processor-based servers only 1-2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide 6a 6c 6b 27b 27a 1 31 32 5 7b 4 2 3 Figure 1-1.
Exploded view, Compaq ProLiant 5500 and 5500R Server mechanical parts For use with Pentium II and Pentium III Xeon processor-based servers only 1-2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide 6a 6c 6b 27b 27a 1 31 32 5 7b 4 2 3 Figure 1-1.
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Exploded view, Compaq ProLiant 5500 and 5500R Server system components For use with Pentium II and Pentium III Xeon processor-based servers only System Components Exploded View (Tower Model) 11 24 Illustrated Parts Catalog 1-3 9 1 22 18 21 20 19 14 23 26 8 15a 40 25 10 13 7a Figure 1-2.
Exploded view, Compaq ProLiant 5500 and 5500R Server system components For use with Pentium II and Pentium III Xeon processor-based servers only System Components Exploded View (Tower Model) 11 24 Illustrated Parts Catalog 1-3 9 1 22 18 21 20 19 14 23 26 8 15a 40 25 10 13 7a Figure 1-2.
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...13 Power Backplane Board 14 Peripheral Board 15a Compaq 10/100 TX PCI Intel UTP Controller 15b Compaq 10/100 TX PCI UTP Controller 16 400 MHz/100 (1 MB) Processor with Heat Sink 17 450 MHz/100 (1 MB) Processor with Heat Sink 18 500 MHz/100 (1 MB) Processor with Heat Sink Spare Part Number... 169286-002 348759-001* 306571-001 328702-001 317606-001 169849-001* 386980-001* 387093-001* 328700-001 continued For use with Cable (Std. Compaq ProLiant 5500 and 5500R Servers Ref. 1-4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Spare Part List Table 1-1 Spare Part List -
...13 Power Backplane Board 14 Peripheral Board 15a Compaq 10/100 TX PCI Intel UTP Controller 15b Compaq 10/100 TX PCI UTP Controller 16 400 MHz/100 (1 MB) Processor with Heat Sink 17 450 MHz/100 (1 MB) Processor with Heat Sink 18 500 MHz/100 (1 MB) Processor with Heat Sink Spare Part Number... 169286-002 348759-001* 306571-001 328702-001 317606-001 169849-001* 386980-001* 387093-001* 328700-001 continued For use with Cable (Std. Compaq ProLiant 5500 and 5500R Servers Ref. 1-4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Spare Part List Table 1-1 Spare Part List -
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... or 60ns, EDO 20 Memory Board 21 Processor Power Module 22 Processor Terminator Board 23 System I/O Board with Tray MEDIA STORAGE DEVICES 24 1.44-MB Diskette Drive 25 24X or greater IDE CD-ROM Drive MISCELLANEOUS 26 4.5V Replacement Battery 27 Miscellaneous Plastics Kit a) Front Processor Guide b) Rear Processor Guide c) ...-001 * 304429-001 * 328706-001 * 328706-002 * 328704-001 * 328705-001 * continued For use with Pentium II and Pentium III Xeon processor-based servers only Compaq ProLiant 5500 and 5500R Servers continued Ref.
... or 60ns, EDO 20 Memory Board 21 Processor Power Module 22 Processor Terminator Board 23 System I/O Board with Tray MEDIA STORAGE DEVICES 24 1.44-MB Diskette Drive 25 24X or greater IDE CD-ROM Drive MISCELLANEOUS 26 4.5V Replacement Battery 27 Miscellaneous Plastics Kit a) Front Processor Guide b) Rear Processor Guide c) ...-001 * 304429-001 * 328706-001 * 328706-002 * 328704-001 * 328705-001 * continued For use with Pentium II and Pentium III Xeon processor-based servers only Compaq ProLiant 5500 and 5500R Servers continued Ref.
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...MB, 50ns, EDO 51 Memory Module, 256-MB, 50ns, EDO * Not Shown Spare Part Number 348759-001 340855-001* 160648-XXX * 328696-001 * 336380-001 * 336381-001 * 313715-001 * 336382-001 * 336382-001 * 281857-001 * 281859-001 * 281860-001 * For use with Pentium II and Pentium III Xeon processor-based servers only 1-6 Compaq ProLiant 5500 and 5500R... Maintenance and Service Guide Table 1-1 Spare Part List - Compaq ProLiant 5500 and 5500R Servers continued Ref.
...MB, 50ns, EDO 51 Memory Module, 256-MB, 50ns, EDO * Not Shown Spare Part Number 348759-001 340855-001* 160648-XXX * 328696-001 * 336380-001 * 336381-001 * 313715-001 * 336382-001 * 336382-001 * 281857-001 * 281859-001 * 281860-001 * For use with Pentium II and Pentium III Xeon processor-based servers only 1-6 Compaq ProLiant 5500 and 5500R... Maintenance and Service Guide Table 1-1 Spare Part List - Compaq ProLiant 5500 and 5500R Servers continued Ref.
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... approved static-dissipating material. 2 Chapter Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for Compaq ProLiant 5500 and 5500R Servers. To service Compaq ProLiant 5500 and 5500R Servers, the following precautions: I From the Compaq SmartStart and Support Software CD: !"System configuration utility software !"Drive Array Advanced Diagnostics software !"Diagnostics software Electrostatic Discharge Information...
... approved static-dissipating material. 2 Chapter Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for Compaq ProLiant 5500 and 5500R Servers. To service Compaq ProLiant 5500 and 5500R Servers, the following precautions: I From the Compaq SmartStart and Support Software CD: !"System configuration utility software !"Drive Array Advanced Diagnostics software !"Diagnostics software Electrostatic Discharge Information...
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2-2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Symbols in Equipment WARNING: Any surface or area of the equipment marked with these symbols indicates the presence of power. WARNING: ...
2-2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Symbols in Equipment WARNING: Any surface or area of the equipment marked with these symbols indicates the presence of power. WARNING: ...
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... that come with Pentium II and Pentium III Xeon processor-based servers only IMPORTANT: It is not necessary to turn off the server to the Compaq ProLiant 5500 and 5500R Setup and Installation Guide for instructions. Power down the server. 2. Refer to replace hot-plug devices such as hot-plug power supplies. A minimum of...
... that come with Pentium II and Pentium III Xeon processor-based servers only IMPORTANT: It is not necessary to turn off the server to the Compaq ProLiant 5500 and 5500R Setup and Installation Guide for instructions. Power down the server. 2. Refer to replace hot-plug devices such as hot-plug power supplies. A minimum of...
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... installations I No more information. I Install the power supply before connecting the power cord to the equipment: I The heaviest item is an important safety feature. 2-4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide WARNING: To reduce the risk of electric shock or damage to the power supply. I Unplug the power cord before beginning any...
... installations I No more information. I Install the power supply before connecting the power cord to the equipment: I The heaviest item is an important safety feature. 2-4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide WARNING: To reduce the risk of electric shock or damage to the power supply. I Unplug the power cord before beginning any...
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... only WARNING: To reduce the risk of the product. WARNING: Protect the server from power fluctuations and temporary interruptions with the rails. CAUTION: The ProLiant 5500 and 5500R server must always be achieved if the system unit cover is an important safety feature. Proper cooling will be unstable when not mated with a regulating...
... only WARNING: To reduce the risk of the product. WARNING: Protect the server from power fluctuations and temporary interruptions with the rails. CAUTION: The ProLiant 5500 and 5500R server must always be achieved if the system unit cover is an important safety feature. Proper cooling will be unstable when not mated with a regulating...
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... mounting plate assembly away from the server. Removing the caster mounting plate Reverse steps 1 through 4 to the server. 4. Place the server on its side. 3. Figure 2-1. 2-6 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Caster Mounting Plate (Tower) To remove the caster mounting plate: 1.
... mounting plate assembly away from the server. Removing the caster mounting plate Reverse steps 1 through 4 to the server. 4. Place the server on its side. 3. Figure 2-1. 2-6 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Caster Mounting Plate (Tower) To remove the caster mounting plate: 1.
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See "Preparation Procedures" earlier in this chapter. 2. Remove the seven T-15 screws securing the fixed front bezel to replace the fixed front bezel. Pull the fixed front bezel away from the chassis. Perform the preparation procedures. 2-8 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Fixed Front Bezel To remove the fixed front bezel: 1. Remove the front bezel door (tower model only). 3. Removing the fixed front bezel Reverse steps 1 through 4 to the chassis. 4. Figure 2-3. For use with Pentium II and Pentium III Xeon processor-based servers only
See "Preparation Procedures" earlier in this chapter. 2. Remove the seven T-15 screws securing the fixed front bezel to replace the fixed front bezel. Pull the fixed front bezel away from the chassis. Perform the preparation procedures. 2-8 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Fixed Front Bezel To remove the fixed front bezel: 1. Remove the front bezel door (tower model only). 3. Removing the fixed front bezel Reverse steps 1 through 4 to the chassis. 4. Figure 2-3. For use with Pentium II and Pentium III Xeon processor-based servers only
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... bezel door (tower model only). 3. Removal and Replacement Procedures 2-9 Side Access Panel The side access panel can be removed while the server is running the Compaq ProLiant 5500 and 5500R with Pentium II and Pentium III Xeon processor-based servers only See "Preparation Procedures" earlier in the exposed areas.
... bezel door (tower model only). 3. Removal and Replacement Procedures 2-9 Side Access Panel The side access panel can be removed while the server is running the Compaq ProLiant 5500 and 5500R with Pentium II and Pentium III Xeon processor-based servers only See "Preparation Procedures" earlier in the exposed areas.
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... the top access panel Reverse steps 1 through 4 to access the I/O board. See "Preparation Procedures" earlier in the exposed areas. Perform the preparation procedures. 2-10 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Top Access Panel The top access panel must be removed while the server is running the server with Pentium II and...
... the top access panel Reverse steps 1 through 4 to access the I/O board. See "Preparation Procedures" earlier in the exposed areas. Perform the preparation procedures. 2-10 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Top Access Panel The top access panel must be removed while the server is running the server with Pentium II and...