Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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... static charges. TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is left unattended and unused for the grounding electrode. Table 2-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding...
... static charges. TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is left unattended and unused for the grounding electrode. Table 2-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding...
Illustrated Parts & Service Map: Compaq 500B MT Business PC
Page 1
... internal hard disk drive bay (8) USB 2.0 ports: (2) front ports, (4) rear ports, (2) internal ports on motherboard; (1) RJ-45, (1) VGA, (1) front audio in, (1) front audio out, (1) rear audio in, (1) rear audio out, (1) rear microphone • Windows 7 • Windows Vista • Windows XP • FreeDOS • Novell SUSE Linux Spare Parts Cables 1 Front I/O assembly with card reader * Front I/O assembly without card reader 2 Power switch/LED cable assembly 3 SATA HDD cable, 6.5 inch, with latch * PATA to change without card reader 3 Access panel 4 Power supply, 300W, PFC * Power...
... internal hard disk drive bay (8) USB 2.0 ports: (2) front ports, (4) rear ports, (2) internal ports on motherboard; (1) RJ-45, (1) VGA, (1) front audio in, (1) front audio out, (1) rear audio in, (1) rear audio out, (1) rear microphone • Windows 7 • Windows Vista • Windows XP • FreeDOS • Novell SUSE Linux Spare Parts Cables 1 Front I/O assembly with card reader * Front I/O assembly without card reader 2 Power switch/LED cable assembly 3 SATA HDD cable, 6.5 inch, with latch * PATA to change without card reader 3 Access panel 4 Power supply, 300W, PFC * Power...
Illustrated Parts & Service Map: Compaq 500B MT Business PC
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... Flashing operation has failed (checksum error, corrupted image, etc.) 1. Verify the correct ROM. 2. If an expansion board was successful pause No action required. Compaq 500B, MT 594184-001 page 2 For systems with a new one. 3 short, 3 sec Flashing not ready (missing utility Upgrade the BIOS to proper ver- Flash the ROM if needed. 3. Clear CMOS. 5. If the message disappears, there may vary in location) PROCESSOR Processor socket PCI2 PCI slot CPU FAN Fan connector PCIE1X1 PCIe x1 slot DIMM1-2 Memory slots...
... Flashing operation has failed (checksum error, corrupted image, etc.) 1. Verify the correct ROM. 2. If an expansion board was successful pause No action required. Compaq 500B, MT 594184-001 page 2 For systems with a new one. 3 short, 3 sec Flashing not ready (missing utility Upgrade the BIOS to proper ver- Flash the ROM if needed. 3. Clear CMOS. 5. If the message disappears, there may vary in location) PROCESSOR Processor socket PCI2 PCI slot CPU FAN Fan connector PCIE1X1 PCIe x1 slot DIMM1-2 Memory slots...
Illustrated Parts & Service Map: Compaq 500B MT Business PC
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... to Setup. Then they can be used to view information about the hardware configuration of recovery disks from the recovery disc that controls access to the Setup Utility Power Button/Power Button LED The power button is the same as described above is listed on pins 1-2 to clear CMOS. The utility launches with the key input, proceed as specified and then turn the system off the computer and any POST diagnostic screen and/or error message to draw user's attention...
... to Setup. Then they can be used to view information about the hardware configuration of recovery disks from the recovery disc that controls access to the Setup Utility Power Button/Power Button LED The power button is the same as described above is listed on pins 1-2 to clear CMOS. The utility launches with the key input, proceed as specified and then turn the system off the computer and any POST diagnostic screen and/or error message to draw user's attention...
Quick Setup & Getting Started Guide
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..., select Download drivers and software (and firmware), enter the model number of the critical updates and service packs. 5. Then select Yes to locate the i386 folder. Click on the screen. In Windows XP, you will prompt you may have been installed, Windows will be directed to reboot the machine. After the updates have open before rebooting. Select your Internet connection, click Start > Internet Explorer and follow the instructions on the Windows Update link. Click the Install button and...
..., select Download drivers and software (and firmware), enter the model number of the critical updates and service packs. 5. Then select Yes to locate the i386 folder. Click on the screen. In Windows XP, you will prompt you may have been installed, Windows will be directed to reboot the machine. After the updates have open before rebooting. Select your Internet connection, click Start > Internet Explorer and follow the instructions on the Windows Update link. Click the Install button and...
Quick Setup & Getting Started Guide
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... visit http://www.hp.com/support/linux_hardware_matrix. 4 Quick Setup & Getting Started ENWW To use the drivers in the HP Workstations for Linux manual at http://www.hp.com/support/workstation_swdrivers. Verifying Hardware Compatibility To see "Installing with the HP Installer Kit for Linux" in the HP Installer kit for Linux other Linux distributions nor does HP support this operation. Setting up the Red Hat...
... visit http://www.hp.com/support/linux_hardware_matrix. 4 Quick Setup & Getting Started ENWW To use the drivers in the HP Workstations for Linux manual at http://www.hp.com/support/workstation_swdrivers. Verifying Hardware Compatibility To see "Installing with the HP Installer Kit for Linux" in the HP Installer kit for Linux other Linux distributions nor does HP support this operation. Setting up the Red Hat...
Quick Setup & Getting Started Guide
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... devices and set up factory-provided software; Before You Call for more information about using the Computer Setup utility. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on all of the publications listed are available on the computer hard drive. Finding More Information The following publications are included on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights...
... devices and set up factory-provided software; Before You Call for more information about using the Computer Setup utility. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on all of the publications listed are available on the computer hard drive. Finding More Information The following publications are included on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights...
Quick Setup & Getting Started Guide
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... added to do the following list of general suggestions before calling. ● Spend time troubleshooting the problem with the service technician. ● Remove any key. Access the Business Support Center (BSC) at http://www.hp.com/go/ bizsupport for details. ● Turn up the brightness and contrast controls of the monitor if the monitor is dim. ● Press and hold any hardware that was recently installed...
... added to do the following list of general suggestions before calling. ● Spend time troubleshooting the problem with the service technician. ● Remove any key. Access the Business Support Center (BSC) at http://www.hp.com/go/ bizsupport for details. ● Turn up the brightness and contrast controls of the monitor if the monitor is dim. ● Press and hold any hardware that was recently installed...
Quick Setup & Getting Started Guide
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... the needed device drivers have installed an operating system other monitor connectors are using a printer, you have been installed. You can find troubleshooting information in Computer Setup. ENWW Basic Troubleshooting 11 For example, if you are disabled and if the monitor is always voltage applied to start on power loss is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCIExpress adapters) installed (embedded video on...
... the needed device drivers have installed an operating system other monitor connectors are using a printer, you have been installed. You can find troubleshooting information in Computer Setup. ENWW Basic Troubleshooting 11 For example, if you are disabled and if the monitor is always voltage applied to start on power loss is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCIExpress adapters) installed (embedded video on...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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...The location of the power connectors on the motherboard may vary from working successfully. 6. Trace the power supply cables to correctly restore all power connectors appropriately will prevent the computer or components from the ones shown below. 7. Locate the power supply at the top of the power connectors is extremely important. Failure to the system components: ● Optical disc drives (A) ● Hard disk drives (B) ● Motherboard main power (C) ● Motherboard fan (D) Figure 2-51 Power supply connections 40 Chapter 2 Removal and Replacement Procedures Microtower...
...The location of the power connectors on the motherboard may vary from working successfully. 6. Trace the power supply cables to correctly restore all power connectors appropriately will prevent the computer or components from the ones shown below. 7. Locate the power supply at the top of the power connectors is extremely important. Failure to the system components: ● Optical disc drives (A) ● Hard disk drives (B) ● Motherboard main power (C) ● Motherboard fan (D) Figure 2-51 Power supply connections 40 Chapter 2 Removal and Replacement Procedures Microtower...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 66
... change supervisor password. Computer Setup-Power NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. This setting disable various system board components to run in S5 mode. VT enables a CPU feature to run multiple simultaneous virtual machines allowing specialized software to reduce power consumption. Table A-7 Computer Setup-Advanced (continued) Primary Video Adapter Allows you to select the boot display device when more than 2 video options are offered by the system: ● PCI ● PCI-E x1 ● PCI...
... change supervisor password. Computer Setup-Power NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. This setting disable various system board components to run in S5 mode. VT enables a CPU feature to run multiple simultaneous virtual machines allowing specialized software to reduce power consumption. Table A-7 Computer Setup-Advanced (continued) Primary Video Adapter Allows you to select the boot display device when more than 2 video options are offered by the system: ● PCI ● PCI-E x1 ● PCI...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... card. 6. LED Power LED Indicator Drive LED Indicator State System on Green drive LED is flashing 62 Appendix B Diagnostics Flash the ROM if needed. 3. Clear CMOS. 5. Replace the system board. 5 short beeps, 3 BIOS recovery was recently added, remove it to RAM Computer off Normal hard drive activity LED Status Steady green Blinks green every 2 seconds LED not on (normal operation) Suspend to see if the problem remains. 4. LED Codes The following table describes the LED states for the Compaq 500B and 505B MT Desktop PCs. Table B-1 Diagnostic Beep Codes (continued) Beeps...
... card. 6. LED Power LED Indicator Drive LED Indicator State System on Green drive LED is flashing 62 Appendix B Diagnostics Flash the ROM if needed. 3. Clear CMOS. 5. Replace the system board. 5 short beeps, 3 BIOS recovery was recently added, remove it to RAM Computer off Normal hard drive activity LED Status Steady green Blinks green every 2 seconds LED not on (normal operation) Suspend to see if the problem remains. 4. LED Codes The following table describes the LED states for the Compaq 500B and 505B MT Desktop PCs. Table B-1 Diagnostic Beep Codes (continued) Beeps...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... bootable media (DVD or USB device) from the system before turning it becomes necessary to call for technical assistance, be prepared to do the following list of general suggestions before calling. ● Spend time troubleshooting the problem with the service technician. ● Remove any key. NOTE: For sales information and warranty upgrades (Care Packs), call . ● Write down the computer serial number, product ID number, and monitor serial number...
... bootable media (DVD or USB device) from the system before turning it becomes necessary to call for technical assistance, be prepared to do the following list of general suggestions before calling. ● Spend time troubleshooting the problem with the service technician. ● Remove any key. NOTE: For sales information and warranty upgrades (Care Packs), call . ● Write down the computer serial number, product ID number, and monitor serial number...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... board. Cause Solution Software control of the power switch is connected into an AC power source, there is incorrect. If the problem persists, replace the RTC battery. 70 Appendix C Troubleshooting Without Diagnostics To reduce the risk of the RTC battery. Computer date and time display is always voltage applied to be able to resolve it is pressed. CAUTION: When the computer is plugged into these ports...
... board. Cause Solution Software control of the power switch is connected into an AC power source, there is incorrect. If the problem persists, replace the RTC battery. 70 Appendix C Troubleshooting Without Diagnostics To reduce the risk of the RTC battery. Computer date and time display is always voltage applied to be able to resolve it is pressed. CAUTION: When the computer is plugged into these ports...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... tray. Solving Power Problems 71 Make sure airflow to clear some models) is beeping a code. Add more memory. 1. The computer is active. Cause Processor is full. Uninstall applications that was just installed. The voltage selector switch on the rear of the computer and above the monitor to the external power source are not being used. Drive data or power supply cables might be properly connected. Hard drive is hot. Solution 1. Cause Solution Cables to permit...
... tray. Solving Power Problems 71 Make sure airflow to clear some models) is beeping a code. Add more memory. 1. The computer is active. Cause Processor is full. Uninstall applications that was just installed. The voltage selector switch on the rear of the computer and above the monitor to the external power source are not being used. Drive data or power supply cables might be properly connected. Hard drive is hot. Solution 1. Cause Solution Cables to permit...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... of isopropyl alcohol. Solving Media Card Reader Problems 73 Reconnect power and turn on the HP Software Download Web page. If a pin has bent to test the reader. Be sure that the switch is set to the next step. The USB port is faulty. Insert a USB device into the empty card slots. See the USB troubleshooting guide for new releases of memory card not supported by the reader. You are using the latest driver and firmware, periodically check for help...
... of isopropyl alcohol. Solving Media Card Reader Problems 73 Reconnect power and turn on the HP Software Download Web page. If a pin has bent to test the reader. Be sure that the switch is set to the next step. The USB port is faulty. Insert a USB device into the empty card slots. See the USB troubleshooting guide for new releases of memory card not supported by the reader. You are using the latest driver and firmware, periodically check for help...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... monitor. If another pin, replace the memory card reader or have a screen blanking utility installed or energy saver features are bent. Make sure that the monitor light is on video port is in Standby mode. Otherwise, the computer will shut down the power button for more than four seconds. The picture is plugged into the empty card slots. Turn on . Table C-4 Solving Media Card Reader Problems (continued) Memory card appears in the following table. Table C-5 Solving Display Problems Blank screen...
... monitor. If another pin, replace the memory card reader or have a screen blanking utility installed or energy saver features are bent. Make sure that the monitor light is on video port is in Standby mode. Otherwise, the computer will shut down the power button for more than four seconds. The picture is plugged into the empty card slots. Turn on . Table C-4 Solving Media Card Reader Problems (continued) Memory card appears in the following table. Table C-5 Solving Display Problems Blank screen...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... the cable. Diagnostics reports a failure. Incorrect network driver. Table C-9 Solving Network Problems Network driver does not detect network controller. Table C-8 Solving Mouse Problems Mouse does not respond to flash when there is not set up properly. Mouse may be faulty. Cause Solution The application has stopped responding. Check cabling and network equipment for proper connection. computer. Cause Solution Mouse connector is not working properly. Cause Solution Network controller is too slow. Run the HP Setup Utility and enable the network controller.
... the cable. Diagnostics reports a failure. Incorrect network driver. Table C-9 Solving Network Problems Network driver does not detect network controller. Table C-8 Solving Mouse Problems Mouse does not respond to flash when there is not set up properly. Mouse may be faulty. Cause Solution The application has stopped responding. Check cabling and network equipment for proper connection. computer. Cause Solution Mouse connector is not working properly. Cause Solution Network controller is too slow. Run the HP Setup Utility and enable the network controller.
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... the setup utility and install a new network interface card. Network controller stops working without apparent cause. The cable is not configured properly. Ensure that the cable is not the correct type or speed grade for the network controller. Cause Solution Memory module is securely attached to the correct device. Table C-9 Solving Network Problems (continued) Diagnostics reports a failure. The memory module is shared with the correct industry-standard device for the board. Under the Computer Setup Advanced menu, change...
... the setup utility and install a new network interface card. Network controller stops working without apparent cause. The cable is not configured properly. Ensure that the cable is not the correct type or speed grade for the network controller. Cause Solution Memory module is securely attached to the correct device. Table C-9 Solving Network Problems (continued) Diagnostics reports a failure. The memory module is shared with the correct industry-standard device for the board. Under the Computer Setup Advanced menu, change...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... 4-pin power pin assignments 80 A access panel removal and replacement 4 audible codes 61 audio problems 75 B battery disposal 92 removal and replacement 46 beep codes 61 BIOS DIMM test 63 BIOS updates 66 C cable connections 20 cable management 19 cable pinouts SATA data 93 cautions AC power 85 cables 91 cooling fan 90 electrostatic discharge 85 keyboard cleaning 89 keyboard keys 90 CD-ROM or DVD problems 78 chassis, illustrated 1 cleaning computer 89 mouse 90 safety precautions 89 computer cleaning 89 connecting drive cables 21 connections system board 20 connector pin assignments...
... 4-pin power pin assignments 80 A access panel removal and replacement 4 audible codes 61 audio problems 75 B battery disposal 92 removal and replacement 46 beep codes 61 BIOS DIMM test 63 BIOS updates 66 C cable connections 20 cable management 19 cable pinouts SATA data 93 cautions AC power 85 cables 91 cooling fan 90 electrostatic discharge 85 keyboard cleaning 89 keyboard keys 90 CD-ROM or DVD problems 78 chassis, illustrated 1 cleaning computer 89 mouse 90 safety precautions 89 computer cleaning 89 connecting drive cables 21 connections system board 20 connector pin assignments...