Service Guide
Page 1
It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures. Maintenance and Service Guide HP Pavilion ze4900 Notebook PC HP Compaq nx9040, nx9030, and nx9020 Notebook PC Compaq Presario 2200 Series Notebook Document Part Number: 371025-001 August 2004 This guide is a troubleshooting reference used for maintaining and servicing the notebook.
It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures. Maintenance and Service Guide HP Pavilion ze4900 Notebook PC HP Compaq nx9040, nx9030, and nx9020 Notebook PC Compaq Presario 2200 Series Notebook Document Part Number: 371025-001 August 2004 This guide is a troubleshooting reference used for maintaining and servicing the notebook.
Service Guide
Page 2
...subject to change without notice. Maintenance and Service Guide HP Pavilion ze4900 Notebook PC HP Compaq nx9040, nx9030, and nx9020 Notebook PC Compaq Presario 2200 Series Notebook First Edition August 2004 Document Part Number: 371025-001 HP shall not be construed as constituting an additional warranty... States and other countries. © Copyright 2004 Hewlett-Packard Development Company, L.P. Nothing herein should be liable for HP products and services are U.S. The only warranties for technical or editorial errors or omissions contained herein. registered trademarks of...
...subject to change without notice. Maintenance and Service Guide HP Pavilion ze4900 Notebook PC HP Compaq nx9040, nx9030, and nx9020 Notebook PC Compaq Presario 2200 Series Notebook First Edition August 2004 Document Part Number: 371025-001 HP shall not be construed as constituting an additional warranty... States and other countries. © Copyright 2004 Hewlett-Packard Development Company, L.P. Nothing herein should be liable for HP products and services are U.S. The only warranties for technical or editorial errors or omissions contained herein. registered trademarks of...
Service Guide
Page 7
Hnx9040 1 Key 1 2 3 4 5 6 Table 1-1 Model Naming Conventions Key U P735 X5 60 Y Cc 51 P a 2 3 4 5 6 7 8 9 10 Description Options Brand/series designator H = HP Compaq nx9040, x9030, or nx9020 Graphics memory U = UMA Processor brand and speed P735 = Intel Pentium M 735 1.7 GHz P725 = Intel Pentium M 725 1.6 GHz P715 = Intel Pentium M 715 1.5 ... and Service Guide Product Description 1.1 Models Notebook model information is shown in Tables 1-1 and 1-2. ✎ The long model name appears only on the bottom of HP Compaq nx9000 Notebook PCs.
Hnx9040 1 Key 1 2 3 4 5 6 Table 1-1 Model Naming Conventions Key U P735 X5 60 Y Cc 51 P a 2 3 4 5 6 7 8 9 10 Description Options Brand/series designator H = HP Compaq nx9040, x9030, or nx9020 Graphics memory U = UMA Processor brand and speed P735 = Intel Pentium M 735 1.7 GHz P725 = Intel Pentium M 725 1.6 GHz P715 = Intel Pentium M 715 1.5 ... and Service Guide Product Description 1.1 Models Notebook model information is shown in Tables 1-1 and 1-2. ✎ The long model name appears only on the bottom of HP Compaq nx9000 Notebook PCs.
Service Guide
Page 9
Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9040 U P735 X5 60 W Cg 51 P a Japan PK342PA ABJ Hnx9040 U ... PK150PA ABG Hnx9040 U P725 X5 40 W Cc 25 P a Asia Pacific PK344PA UUF Thailand PK350PA AKL Hnx9040 U P725 X4 40 W Cc 25 P a Taiwan PK349PA AB0 All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9040 U P725 X4 40 W CN 25 H a People's Republic of China...
Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9040 U P735 X5 60 W Cg 51 P a Japan PK342PA ABJ Hnx9040 U ... PK150PA ABG Hnx9040 U P725 X5 40 W Cc 25 P a Asia Pacific PK344PA UUF Thailand PK350PA AKL Hnx9040 U P725 X4 40 W Cc 25 P a Taiwan PK349PA AB0 All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9040 U P725 X4 40 W CN 25 H a People's Republic of China...
Service Guide
Page 10
Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 (Continued) Hnx9040 U P725 X4 40 D CN 25 H a People's Republic of China PK164PA AB2 Hnx9040 U P725 X4 30 W Cg 25 P a Asia Pacific ... Hnx9040 U P715 X4 40 W CN 25 H a People's Republic of China PK162PA AB2 Hnx9040 U P715 X4 40 D Cc 25 P a Taiwan PK348PA AB0 Taiwan PK347PA AB0 All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9040 U P715 X4 40 D CN 25 H a People's Republic of China...
Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 (Continued) Hnx9040 U P725 X4 40 D CN 25 H a People's Republic of China PK164PA AB2 Hnx9040 U P725 X4 30 W Cg 25 P a Asia Pacific ... Hnx9040 U P715 X4 40 W CN 25 H a People's Republic of China PK162PA AB2 Hnx9040 U P715 X4 40 D Cc 25 P a Taiwan PK348PA AB0 Taiwan PK347PA AB0 All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9040 U P715 X4 40 D CN 25 H a People's Republic of China...
Service Guide
Page 11
Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 (Continued) Hnx9040 U P715 X4 30 C Cc 25 P a Asia Pacific PK153PA UUF Hnx9040 U P715 X4 30 C CN 25 P a Japan PK156PA ABJ Hnx9040 U ... H a People's Republic of China PK166PA AB2 Hnx9040 U C320 X4 40 D Cc 25 P a Japan PK158PA ABJ Hnx9040 U C320 X4 30 W CN 25 H a Japan PK157PA ABJ All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9040 U C320 X4 30 W CN 25 P a Asia Pacific PK154PA UUF...
Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 (Continued) Hnx9040 U P715 X4 30 C Cc 25 P a Asia Pacific PK153PA UUF Hnx9040 U P715 X4 30 C CN 25 P a Japan PK156PA ABJ Hnx9040 U ... H a People's Republic of China PK166PA AB2 Hnx9040 U C320 X4 40 D Cc 25 P a Japan PK158PA ABJ Hnx9040 U C320 X4 30 W CN 25 H a Japan PK157PA ABJ All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9040 U C320 X4 30 W CN 25 P a Asia Pacific PK154PA UUF...
Service Guide
Page 12
Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 (Continued) Hnx9030 U P735 X5 40 Y Cc 51 P a France Iceland Sweden/Finland PG575ET ABF PG575ET A2M PG575ET AK8 Switzerland United Kingdom PG575ET ...
Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 (Continued) Hnx9030 U P735 X5 40 Y Cc 51 P a France Iceland Sweden/Finland PG575ET ABF PG575ET A2M PG575ET AK8 Switzerland United Kingdom PG575ET ...
Service Guide
Page 13
Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 (Continued) All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9030 U P715 X5 40 W Cc 25 H a Czech Republic Denmark Europe ...
Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 (Continued) All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9030 U P715 X5 40 W Cc 25 H a Czech Republic Denmark Europe ...
Service Guide
Page 14
Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 (Continued) All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9020 U C320 X5 30 W CN 25 H a Belgium Czech Republic Denmark ...
Product Description Table 1-2 HP Compaq nx9040, nx9030, and nx9020 (Continued) All HP Compaq nx9000 models feature: ■ TouchPad pointing device ■ 6-cell lithium ion (Li-Ion) battery pack Hnx9020 U C320 X5 30 W CN 25 H a Belgium Czech Republic Denmark ...
Service Guide
Page 15
... 14.1-inch XGA (1024 × 768) TFT display with over 16.7 million colors, varying by notebook model ■ 60-, 40-, or 30-GB high-capacity hard drive, varying by notebook model ■ Diskette drive (HP Compaq nx9040 notebook model only) ■ 256-MB DDR synchronous DRAM (SDRAM) at a lower temperature than other processors ❏...
... 14.1-inch XGA (1024 × 768) TFT display with over 16.7 million colors, varying by notebook model ■ 60-, 40-, or 30-GB high-capacity hard drive, varying by notebook model ■ Diskette drive (HP Compaq nx9040 notebook model only) ■ 256-MB DDR synchronous DRAM (SDRAM) at a lower temperature than other processors ❏...
Service Guide
Page 16
... IEEE 802.11b/g WLAN device (select models only) ■ Support for 1 or 2 Type II PC Card slots, with support for both 32-bit (CardBus) and 16-bit PC Cards (HP Compaq nx9040 notebook models only) ■ Support for 2 or 2 Type I PC Card slots, with support for both 32-bit (CardBus) and... 16-bit PC Cards (all notebook models except HP Compaq nx9040) ■ External 65-watt AC adapter with 3-wire power cord ■ 6-cell or 8-cell Li-Ion battery pack ■ Altec Lansing stereo ...
... IEEE 802.11b/g WLAN device (select models only) ■ Support for 1 or 2 Type II PC Card slots, with support for both 32-bit (CardBus) and 16-bit PC Cards (HP Compaq nx9040 notebook models only) ■ Support for 2 or 2 Type I PC Card slots, with support for both 32-bit (CardBus) and... 16-bit PC Cards (all notebook models except HP Compaq nx9040) ■ External 65-watt AC adapter with 3-wire power cord ■ 6-cell or 8-cell Li-Ion battery pack ■ Altec Lansing stereo ...
Service Guide
Page 17
...following optical drives: ❏ 24X Max DVD+RW/R and CD-RW Combo Drive (HP Compaq nx9040 and nx9030 select models only) ❏ 8X Max DVD-ROM Drive ❏ 24X Max CD-ROM Drive (HP Compaq nx9040, nx9030, and nx9020 select models only) ❏ 24X Max DVD/CD-... Audio-in (microphone) ❏ Power ❏ IEEE 1394 digital (select models only) ❏ S-Video (select models only) ❏ Infrared (select HP Compaq nx9040 notebooks only) ❏ Parallel (select HP Compaq nx9040 notebooks only) ❏ Serial (select HP Compaq nx9040 notebooks only) 1-12 Maintenance and Service Guide
...following optical drives: ❏ 24X Max DVD+RW/R and CD-RW Combo Drive (HP Compaq nx9040 and nx9030 select models only) ❏ 8X Max DVD-ROM Drive ❏ 24X Max CD-ROM Drive (HP Compaq nx9040, nx9030, and nx9020 select models only) ❏ 24X Max DVD/CD-... Audio-in (microphone) ❏ Power ❏ IEEE 1394 digital (select models only) ❏ S-Video (select models only) ❏ Infrared (select HP Compaq nx9040 notebooks only) ❏ Parallel (select HP Compaq nx9040 notebooks only) ❏ Serial (select HP Compaq nx9040 notebooks only) 1-12 Maintenance and Service Guide
Service Guide
Page 18
Press esc when the HP logo appears, and then select the optical drive as a Recovery disc) into the optical drive, and then restart. Then press the power button again to ...
Press esc when the HP logo appears, and then select the optical drive as a Recovery disc) into the optical drive, and then restart. Then press the power button again to ...
Service Guide
Page 20
Product Description 1.5 External Components The external components on the front and right side of the HP Pavilion ze4900 notebook are shown below and described in Table 1-3. HP Pavilion ze4900 Maintenance and Service Guide 1-15 Front and Right-Side Components -
Product Description 1.5 External Components The external components on the front and right side of the HP Pavilion ze4900 notebook are shown below and described in Table 1-3. HP Pavilion ze4900 Maintenance and Service Guide 1-15 Front and Right-Side Components -
Service Guide
Page 21
... pack is charging. ■ Green: The battery pack is fully charged. ■ Off: The battery pack is off. 1-16 Maintenance and Service Guide Product Description Item 1 2 3 4 5 6 7 8 9 10 Table 1-3 Front and Right-Side Components HP Pavilion ze4900 Component Function Display release latch Opens the notebook. For optimal transmission, keep the areas immediately around...
... pack is charging. ■ Green: The battery pack is fully charged. ■ Off: The battery pack is off. 1-16 Maintenance and Service Guide Product Description Item 1 2 3 4 5 6 7 8 9 10 Table 1-3 Front and Right-Side Components HP Pavilion ze4900 Component Function Display release latch Opens the notebook. For optimal transmission, keep the areas immediately around...
Service Guide
Page 22
Product Description The external components on the front and right side of the HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 notebooks are shown below and described in Table 1-4. HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 Maintenance and Service Guide 1-17 Front and Right-Side Components -
Product Description The external components on the front and right side of the HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 notebooks are shown below and described in Table 1-4. HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 Maintenance and Service Guide 1-17 Front and Right-Side Components -
Service Guide
Page 23
Wireless button Infrared port (select HP Compaq nx9040 notebooks only) Enables/disables an internal wireless device. Optical drive Supports an optical disc. Wireless button light On: An integrated ...obstructions. Links the notebook and an optional remote. Product Description Item 1 2 3 4 5 6 7 8 9 10 11 Table 1-4 Front and Right-Side Components HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 Component Function Display release latch Opens the notebook. For optimal transmission, keep the areas immediately around the antennae free from the outside of...
Wireless button Infrared port (select HP Compaq nx9040 notebooks only) Enables/disables an internal wireless device. Optical drive Supports an optical disc. Wireless button light On: An integrated ...obstructions. Links the notebook and an optional remote. Product Description Item 1 2 3 4 5 6 7 8 9 10 11 Table 1-4 Front and Right-Side Components HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 Component Function Display release latch Opens the notebook. For optimal transmission, keep the areas immediately around the antennae free from the outside of...
Service Guide
Page 24
... cable. Product Description The external components on the rear and left side of the HP Pavilion ze4900, HP Compaq nx9030, nx9020, and Compaq Presario 2200 notebooks are shown below and described in Table 1-5. Maintenance and Service Guide 1-19 ...VCR, camcorder, projector, or video capture card. Rear and Left-Side Components - HP Pavilion ze4900, HP Compaq nx9030, nx9020, and Compaq Presario 2200 Table 1-5 Rear and Left-Side Components HP Pavilion ze4900, HP Compaq nx9030, nx9020, and Compaq Presario 2200 Item 1 2 3 4 Component Power connector USB connectors (2) RJ-45 (network)...
... cable. Product Description The external components on the rear and left side of the HP Pavilion ze4900, HP Compaq nx9030, nx9020, and Compaq Presario 2200 notebooks are shown below and described in Table 1-5. Maintenance and Service Guide 1-19 ...VCR, camcorder, projector, or video capture card. Rear and Left-Side Components - HP Pavilion ze4900, HP Compaq nx9030, nx9020, and Compaq Presario 2200 Table 1-5 Rear and Left-Side Components HP Pavilion ze4900, HP Compaq nx9030, nx9020, and Compaq Presario 2200 Item 1 2 3 4 Component Power connector USB connectors (2) RJ-45 (network)...
Service Guide
Page 25
Connects the modem cable. Support an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card. Eject an optional PC Card from the PC Card slot. Connects an optional 1394a device such as pillows, thick rugs or ...device such as a television or VCR. Provide airflow to the notebook. Product Description Table 1-5 Rear and Left-Side Components HP Pavilion ze4900, HP Compaq nx9030, nx9020, and Compaq Presario 2200 (Continued) Item 5 6 7 8 9 10 11 12 13 14 15 16 Component External monitor port Exhaust vents (2) Security cable slot RJ-11 (modem) jack PC Card slot(s) (1 or 2) ...
Connects the modem cable. Support an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card. Eject an optional PC Card from the PC Card slot. Connects an optional 1394a device such as pillows, thick rugs or ...device such as a television or VCR. Provide airflow to the notebook. Product Description Table 1-5 Rear and Left-Side Components HP Pavilion ze4900, HP Compaq nx9030, nx9020, and Compaq Presario 2200 (Continued) Item 5 6 7 8 9 10 11 12 13 14 15 16 Component External monitor port Exhaust vents (2) Security cable slot RJ-11 (modem) jack PC Card slot(s) (1 or 2) ...
Service Guide
Page 26
... Guide 1-21 Connects an optional network cable. Connects an optional serial device such as keyboard or mouse. Connect optional USB devices. HP Compaq nx9040 Item 1 2 3 4 5 6 Table 1-6 Rear and Left-Side Components HP Compaq nx9040 Component Power connector USB connectors (2) RJ-45 (network) jack S-Video jack Parallel port Serial port Function Connects an AC adapter...
... Guide 1-21 Connects an optional network cable. Connects an optional serial device such as keyboard or mouse. Connect optional USB devices. HP Compaq nx9040 Item 1 2 3 4 5 6 Table 1-6 Rear and Left-Side Components HP Compaq nx9040 Component Power connector USB connectors (2) RJ-45 (network) jack S-Video jack Parallel port Serial port Function Connects an AC adapter...