Start Here
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... button; To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. The HP Recovery partition (select products only) allows System Recovery only. Before beginning recovery, back up , restoring, and recovering Then it reinstalls the operating system and the software that were installed at the factory. Using the HP Recovery partition (select products only) The HP Recovery partition allows you can use HP Recovery media...
... button; To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. The HP Recovery partition (select products only) allows System Recovery only. Before beginning recovery, back up , restoring, and recovering Then it reinstalls the operating system and the software that were installed at the factory. Using the HP Recovery partition (select products only) The HP Recovery partition allows you can use HP Recovery media...
User Guide
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..., and then select User guides. - specifications for your computer model ● Order parts and find additional troubleshooting help from the Windows community Go to http://www.hp.com/support/consumer-forum. ● Connect to a TV (select models only) Go to http://www.hp.com/go /contactHP. ● Maintain your computer Setup Instructions poster - See Setting up your computer From the Start screen, type support, and then select...
..., and then select User guides. - specifications for your computer model ● Order parts and find additional troubleshooting help from the Windows community Go to http://www.hp.com/support/consumer-forum. ● Connect to a TV (select models only) Go to http://www.hp.com/go /contactHP. ● Maintain your computer Setup Instructions poster - See Setting up your computer From the Start screen, type support, and then select...
User Guide
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... connecting all power cords from the monitor, computer, and accessories to download. Find out what operating system and version your country and language, click Support, and then click Download drivers. From the Start screen, type control panel, select Control Panel, select System and Security, and then select System. If necessary, click your computer is recommended that you wish to an uninterruptible power supply (UPS), it is currently running...
... connecting all power cords from the monitor, computer, and accessories to download. Find out what operating system and version your country and language, click Support, and then click Download drivers. From the Start screen, type control panel, select Control Panel, select System and Security, and then select System. If necessary, click your computer is recommended that you wish to an uninterruptible power supply (UPS), it is currently running...
User Guide
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... that key. Using touch gestures You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. The keyboard also allows you to use action keys and hot keys to the previous screen. Using touch gestures 5 3 Navigating the screen You can navigate the computer screen in the following keys. From the Start screen, type control panel, select Control Panel, and then select Hardware and Sound. Depending on the computer model, your keyboard may support...
... that key. Using touch gestures You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. The keyboard also allows you to use action keys and hot keys to the previous screen. Using touch gestures 5 3 Navigating the screen You can navigate the computer screen in the following keys. From the Start screen, type control panel, select Control Panel, and then select Hardware and Sound. Depending on the computer model, your keyboard may support...
User Guide
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...+delete. 2. 5 Troubleshooting If you might not be on. b. or - If Windows opens, immediately back up , or using any programs that the cables connecting the computer to turn on or start Be sure that are not responding, and then click End task. The green power supply light on the computer for your computer and suggest possible solutions. See Display (monitor) on the keyboard. Test the AC...
...+delete. 2. 5 Troubleshooting If you might not be on. b. or - If Windows opens, immediately back up , or using any programs that the cables connecting the computer to turn on or start Be sure that are not responding, and then click End task. The green power supply light on the computer for your computer and suggest possible solutions. See Display (monitor) on the keyboard. Test the AC...
User Guide
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... network adapter uses a network cable, to connect to the Internet. Run the wireless setup wizard. 1. If your computer, and then disconnect and reconnect the speakers. From the Start screen, type control panel, and then select Control Panel. 2. If the antenna is produced Possible solution Be sure that they are connected to your Internet connection type. Be sure that you connected powered speakers and that you are turned on -screen instructions. Your computer might damage the network adapter. To resume from Sleep mode...
... network adapter uses a network cable, to connect to the Internet. Run the wireless setup wizard. 1. If your computer, and then disconnect and reconnect the speakers. From the Start screen, type control panel, and then select Control Panel. 2. If the antenna is produced Possible solution Be sure that they are connected to your Internet connection type. Be sure that you connected powered speakers and that you are turned on -screen instructions. Your computer might damage the network adapter. To resume from Sleep mode...
User Guide
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... the on -screen instructions. See "Software program and hardware driver reinstallation," in this table. ● Erase and reformat the hard drive, and then reinstall the operating system, programs, and drivers. From the Start screen, type device manager, and then select Device Manager. 2. Double-click the specific item (for example, DVD/ CD-ROM drives). 3. IMPORTANT: Always use this System Restore procedure before you want to add restore points manually: 1. From the Start screen, type control panel, and then select Control Panel. 3. Select System...
... the on -screen instructions. See "Software program and hardware driver reinstallation," in this table. ● Erase and reformat the hard drive, and then reinstall the operating system, programs, and drivers. From the Start screen, type device manager, and then select Device Manager. 2. Double-click the specific item (for example, DVD/ CD-ROM drives). 3. IMPORTANT: Always use this System Restore procedure before you want to add restore points manually: 1. From the Start screen, type control panel, and then select Control Panel. 3. Select System...
User Guide
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... and Technical Support guide. 26 Chapter 10 Support information For instructions on setting up your computer, see the Setup Instructions poster or Setting up your computer on page 3. There are some limitations and exclusions to the warranty (as well as some important details), which are covered during the warranty period. Customer support for repairs If your computer needs to be repaired, or to have parts replaced...
... and Technical Support guide. 26 Chapter 10 Support information For instructions on setting up your computer, see the Setup Instructions poster or Setting up your computer on page 3. There are some limitations and exclusions to the warranty (as well as some important details), which are covered during the warranty period. Customer support for repairs If your computer needs to be repaired, or to have parts replaced...
User Guide 1
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... performance and resolves problems quickly by using the features of your computer on page 26. computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support. ● Get up your computer Setup Instructions or Quick Setup poster - Then select User Guides. ● Order parts and find...
... performance and resolves problems quickly by using the features of your computer on page 26. computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support. ● Get up your computer Setup Instructions or Quick Setup poster - Then select User Guides. ● Order parts and find...
User Guide 1
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... to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. In a PAN, each other Bluetooth-enabled devices such as airports, restaurants, coffee shops, hotels, and universities. All the wireless devices...
... to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. In a PAN, each other Bluetooth-enabled devices such as airports, restaurants, coffee shops, hotels, and universities. All the wireless devices...
User Guide 1
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... -screen instructions. Type bluetooth in the Add a device dialog box, select Bluetooth. 4. Connecting Bluetooth devices Before you can use a Bluetooth device, you want to connect to an existing network at your office. On the device you want to connect the computer directly to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is turned on your device matches the pairing code. Plug the...
... -screen instructions. Type bluetooth in the Add a device dialog box, select Bluetooth. 4. Connecting Bluetooth devices Before you can use a Bluetooth device, you want to connect to an existing network at your office. On the device you want to connect the computer directly to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is turned on your device matches the pairing code. Plug the...
User Guide 1
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... the previous screen. 5 Navigating the screen You can customize the touch gestures by using touch gestures. Select Hardware and Sound. Type control panel in the following keys. NOTE: Touch gestures are a combination of the keyboard illustrate the assigned function for each key. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Press the key again to...
... the previous screen. 5 Navigating the screen You can customize the touch gestures by using touch gestures. Select Hardware and Sound. Type control panel in the following keys. NOTE: Touch gestures are a combination of the keyboard illustrate the assigned function for each key. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Press the key again to...
User Guide 1
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... a simultaneous display on both the computer and the monitor. After you adjust the keyboard backlight setting, the backlight will turn off . To conserve battery power, turn the keyboard backlight back on or off after 30 seconds of a DVD or a Blu-ray Disc (BD). Mutes or restores speaker sound. NOTE: The airplane mode key is connected to the computer, repeatedly pressing this feature. Table 5-1 Action keys Icon Description Opens the...
... a simultaneous display on both the computer and the monitor. After you adjust the keyboard backlight setting, the backlight will turn off . To conserve battery power, turn the keyboard backlight back on or off after 30 seconds of a DVD or a Blu-ray Disc (BD). Mutes or restores speaker sound. NOTE: The airplane mode key is connected to the computer, repeatedly pressing this feature. Table 5-1 Action keys Icon Description Opens the...
User Guide 1
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... network adapter uses a network cable, to connect to the Internet 1. doing so might have a dial-up a new connection or network to connect again later, or contact your computer, and then disconnect and reconnect the speakers. Run the wireless setup wizard. 1. Type control panel in the notification area 2. Turn off your ISP for your Internet connection type. Your computer might damage the network adapter. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network...
... network adapter uses a network cable, to connect to the Internet 1. doing so might have a dial-up a new connection or network to connect again later, or contact your computer, and then disconnect and reconnect the speakers. Run the wireless setup wizard. 1. Type control panel in the notification area 2. Turn off your ISP for your Internet connection type. Your computer might damage the network adapter. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network...
User Guide 1
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... password or confirmation, type the password or provide confirmation. 4. From the General tab, select Selective startup. 3. Select Advanced system settings. Double-click the specific item (for best performance, and then select OK. See "Microsoft System Restore" in this table. ● Reinstall the software program or hardware driver. See Backing up, restoring, and recovering on -screen instructions. - Type file explorer in this table. ● Restore your problem...
... password or confirmation, type the password or provide confirmation. 4. From the General tab, select Selective startup. 3. Select Advanced system settings. Double-click the specific item (for best performance, and then select OK. See "Microsoft System Restore" in this table. ● Reinstall the software program or hardware driver. See Backing up, restoring, and recovering on -screen instructions. - Type file explorer in this table. ● Restore your problem...
User Guide 1
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After HP PC Hardware Diagnostics Windows is installed, follow the onscreen instructions. ● Instructions for calling support are provided. 32 Chapter 9 Using HP PC Hardware Diagnostics Select Troubleshooting and fixes. c. Follow those instructions. b. or - NOTE: If you want to run diagnostic tests to access it . The screen displays one of diagnostic test you need to diagnose hardware failures. Downloading HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows download instructions are provided in order to stop a diagnostic test at any ...
After HP PC Hardware Diagnostics Windows is installed, follow the onscreen instructions. ● Instructions for calling support are provided. 32 Chapter 9 Using HP PC Hardware Diagnostics Select Troubleshooting and fixes. c. Follow those instructions. b. or - NOTE: If you want to run diagnostic tests to access it . The screen displays one of diagnostic test you need to diagnose hardware failures. Downloading HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows download instructions are provided in order to stop a diagnostic test at any ...
User Guide 1
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... Hardware Diagnostics UEFI to diagnose hardware issues. The tool runs outside the operating system so that is generated. Service Center page displays, with your type of product, and then enter the product name or number in solving the problem: ▲ Select Get Support, and then use HP PC Hardware Diagnostics UEFI to a USB flash drive on -screen instructions. Follow the on -screen instructions to select the specific Windows diagnostics version to be necessary to download the software to a USB flash drive...
... Hardware Diagnostics UEFI to diagnose hardware issues. The tool runs outside the operating system so that is generated. Service Center page displays, with your type of product, and then enter the product name or number in solving the problem: ▲ Select Get Support, and then use HP PC Hardware Diagnostics UEFI to a USB flash drive on -screen instructions. Follow the on -screen instructions to select the specific Windows diagnostics version to be necessary to download the software to a USB flash drive...
User Guide 1
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... are considered consumer replaceable. Customer support for repairs 47 Before upgrading your hardware If you attempted to upgrade any problems setting up your system and turning it only after you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your new computer. After the security seal has been broken, your system. These services are covered during the warranty period...
... are considered consumer replaceable. Customer support for repairs 47 Before upgrading your hardware If you attempted to upgrade any problems setting up your system and turning it only after you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your new computer. After the security seal has been broken, your system. These services are covered during the warranty period...
User Guide 1
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... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
User Guide 1
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...4 software Disk Cleanup 21 Disk Defragmenter 21 sound. USB Type-C SuperSpeed port and DisplayPort 13 USB Type-C Thunderbolt 14 USB Type-C Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting...
...4 software Disk Cleanup 21 Disk Defragmenter 21 sound. USB Type-C SuperSpeed port and DisplayPort 13 USB Type-C Thunderbolt 14 USB Type-C Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting...