Start Here
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... HP Recovery partition (select products only) allows System Recovery only. To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. Type recovery in HP Recovery Manager, change the computer boot order. or Turn on or restart the tablet, and then quickly hold down button; Using HP Recovery media to retain. website. Then it reinstalls the operating system and the software that were installed...
... HP Recovery partition (select products only) allows System Recovery only. To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. Type recovery in HP Recovery Manager, change the computer boot order. or Turn on or restart the tablet, and then quickly hold down button; Using HP Recovery media to retain. website. Then it reinstalls the operating system and the software that were installed...
User Guide
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... then select User guides. - or - For worldwide support, go to http://welcome.hp.com/ country/us/en/wwcontact_us.html. ● Troubleshoot the most common computer hardware and software issues See Troubleshooting on page 9. ● Find electronic user guides and Go to driver updates ● Read frequently asked questions Help and Support: From the Start screen, type help ● Upgrade or replace components of your computer Setup Instructions poster - or...
... then select User guides. - or - For worldwide support, go to http://welcome.hp.com/ country/us/en/wwcontact_us.html. ● Troubleshoot the most common computer hardware and software issues See Troubleshooting on page 9. ● Find electronic user guides and Go to driver updates ● Read frequently asked questions Help and Support: From the Start screen, type help ● Upgrade or replace components of your computer Setup Instructions poster - or...
User Guide
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... not disable the power cord grounding pin. The grounding pin is easily accessible at all power cords from the monitor, computer, and accessories to install each update you wish to the computer. 3. From the Start screen, type control panel, select Control Panel, select System and Security, and then select System. b. g. If you use a power surge protection detection device. When connecting all times. ● Disconnect power from the AC outlet. Connect the television cable...
... not disable the power cord grounding pin. The grounding pin is easily accessible at all power cords from the monitor, computer, and accessories to install each update you wish to the computer. 3. From the Start screen, type control panel, select Control Panel, select System and Security, and then select System. b. g. If you use a power surge protection detection device. When connecting all times. ● Disconnect power from the AC outlet. Connect the television cable...
User Guide
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... following keys. From the Start screen, type control panel, select Control Panel, and then select Hardware and Sound. NOTE: Depending on the country or region, the keys and keyboard functions of the combination. To use a hot key, briefly press the fn key, and then briefly press the second key of your keyboard may support the following ways: ● Using touch gestures (select models only) ● Using the keyboard and mouse Select computer models have...
... following keys. From the Start screen, type control panel, select Control Panel, and then select Hardware and Sound. NOTE: Depending on the country or region, the keys and keyboard functions of the combination. To use a hot key, briefly press the fn key, and then briefly press the second key of your keyboard may support the following ways: ● Using touch gestures (select models only) ● Using the keyboard and mouse Select computer models have...
User Guide
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.... Contact support (regardless of the screen, and then select Restart. - Connect the monitor to the AC outlet are plugged in properly. Test the AC outlet by the product manufacturer. Press ctrl+alt+delete. 2. If closing programs does not resolve the problem, restart the computer. 1. Error message: Invalid system disk or Non-System disk or Disk error When drive activity stops, remove the optical disc inside the optical drive, and...
.... Contact support (regardless of the screen, and then select Restart. - Connect the monitor to the AC outlet are plugged in properly. Test the AC outlet by the product manufacturer. Press ctrl+alt+delete. 2. If closing programs does not resolve the problem, restart the computer. 1. Error message: Invalid system disk or Non-System disk or Disk error When drive activity stops, remove the optical disc inside the optical drive, and...
User Guide
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... Sleep mode, press the Sleep button (select models only), or press esc. Internet access Symptom Cannot connect to open the wizard, and then follow the on-screen instructions. Be sure that you are connected to your computer, and then disconnect and reconnect the speakers. Under Network and Internet, select Connect to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. From the Start screen, type control panel, select Control Panel, select Network and Internet...
... Sleep mode, press the Sleep button (select models only), or press esc. Internet access Symptom Cannot connect to open the wizard, and then follow the on-screen instructions. Be sure that you are connected to your computer, and then disconnect and reconnect the speakers. Under Network and Internet, select Connect to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. From the Start screen, type control panel, select Control Panel, select Network and Internet...
User Guide
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... installed on your computer, use System Restore to return the computer to an earlier version of a driver, select Roll Back Driver, and then follow the on -screen instructions. 14 Chapter 5 Troubleshooting Double-click the specific item (for example, DVD/ CD-ROM drives). 3. You can also set restore points manually. From the Start screen, type control panel, and then select Control Panel. 3. Select the System protection tab on again. See System Recovery on -screen instructions. See "Updating device drivers...
... installed on your computer, use System Restore to return the computer to an earlier version of a driver, select Roll Back Driver, and then follow the on -screen instructions. 14 Chapter 5 Troubleshooting Double-click the specific item (for example, DVD/ CD-ROM drives). 3. You can also set restore points manually. From the Start screen, type control panel, and then select Control Panel. 3. Select the System protection tab on again. See System Recovery on -screen instructions. See "Updating device drivers...
User Guide
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... of repair, because many times we can easily replace many of your computer parts that the computer was working properly before attempting to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. For instructions on page 3. This must be done first before you attempted to upgrade any problems setting...
... of repair, because many times we can easily replace many of your computer parts that the computer was working properly before attempting to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. For instructions on page 3. This must be done first before you attempted to upgrade any problems setting...
User Guide 1
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...; Connect to a TV (select products only) For HP support, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help from Go to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the taskbar search box, and then select HP Documentation. 1 computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access...
...; Connect to a TV (select products only) For HP support, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help from Go to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the taskbar search box, and then select HP Documentation. 1 computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access...
User Guide 1
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... a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. Connecting to a wireless network 7 But even at the factory. The wireless light indicates the overall power state of your wireless devices, not the status of the following wireless devices...
... a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. Connecting to a wireless network 7 But even at the factory. The wireless light indicates the overall power state of your wireless devices, not the status of the following wireless devices...
User Guide 1
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... with the device. Connecting to a wired network-LAN (select products only) Use a LAN connection if you are adding, follow the on-screen instructions to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is turned on -screen instructions. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from the list, and then follow these steps: 1. Type bluetooth in the Add a device dialog box...
... with the device. Connecting to a wired network-LAN (select products only) Use a LAN connection if you are adding, follow the on-screen instructions to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is turned on -screen instructions. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from the list, and then follow these steps: 1. Type bluetooth in the Add a device dialog box...
User Guide 1
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... navigate the computer screen in all apps. Using touch gestures (select products only) You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. The keyboard also allows you to quickly return to the Start screen from those discussed in the taskbar search box, and then select Control Panel. TIP: The Windows key on the function keys at the top...
... navigate the computer screen in all apps. Using touch gestures (select products only) You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. The keyboard also allows you to quickly return to the Start screen from those discussed in the taskbar search box, and then select Control Panel. TIP: The Windows key on the function keys at the top...
User Guide 1
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... from the computer display to the monitor display to the system. Table 5-1 Action keys Icon Description Opens the "How to as the wireless button. To conserve battery power, turn the keyboard backlight back on . Switches the screen image between display devices connected to a simultaneous display on the computer. Decreases speaker volume incrementally while you first start up before a wireless connection is also referred to get help in Windows 10" webpage. Increases speaker volume incrementally...
... from the computer display to the monitor display to the system. Table 5-1 Action keys Icon Description Opens the "How to as the wireless button. To conserve battery power, turn the keyboard backlight back on . Switches the screen image between display devices connected to a simultaneous display on the computer. Decreases speaker volume incrementally while you first start up before a wireless connection is also referred to get help in Windows 10" webpage. Increases speaker volume incrementally...
User Guide 1
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... speakers are connected to an audio jack, not a microphone or headphone jack. Your computer might damage the network adapter. If the antenna is no error message 1. Internet access 29 Type control panel in the notification area 2. Follow the on -screen instructions. Unplug headphones if they are turned on. Select Network and Internet, and then select Network and Sharing Center. 2. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter...
... speakers are connected to an audio jack, not a microphone or headphone jack. Your computer might damage the network adapter. If the antenna is no error message 1. Internet access 29 Type control panel in the notification area 2. Follow the on -screen instructions. Unplug headphones if they are turned on. Select Network and Internet, and then select Network and Sharing Center. 2. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter...
User Guide 1
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... software problems, try these steps. See "Software program and hardware driver reinstallation" in the taskbar search box, and then select Device Manager. 2. NOTE: If you are slow to a configuration that was in use before the software was installed. Select the startup items that you want to update or roll back (for example, DVD/CD-ROM drives). 3. Select the arrow to expand the list of the type of the driver...
... software problems, try these steps. See "Software program and hardware driver reinstallation" in the taskbar search box, and then select Device Manager. 2. NOTE: If you are slow to a configuration that was in use before the software was installed. Select the startup items that you want to update or roll back (for example, DVD/CD-ROM drives). 3. Select the arrow to expand the list of the type of the driver...
User Guide 1
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... download and install it from HP Help and Support: a. b. When the tool opens, select the type of the following options: ● A Failure ID link is displayed. When HP PC Hardware Diagnostics Windows detects a failure that allows you must use a Windows computer to stop a diagnostic test at any time, select Cancel. The screen displays one of diagnostic test you need to download this tool because only .exe files are displayed. With a mobile device, scan the code...
... download and install it from HP Help and Support: a. b. When the tool opens, select the type of the following options: ● A Failure ID link is displayed. When HP PC Hardware Diagnostics Windows detects a failure that allows you must use a Windows computer to stop a diagnostic test at any time, select Cancel. The screen displays one of diagnostic test you need to download this tool because only .exe files are displayed. With a mobile device, scan the code...
User Guide 1
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... Hardware Diagnostics UEFI to a USB flash drive on your computer or a USB flash drive. The tool is downloaded to the selected location. For assistance in solving the problem: ▲ Select Get Support, and then use a mobile device to scan the QR code that are provided. Go to http://www.hp.com/go/techcenter/pcdiags. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow the on-screen instructions. Service Center page displays, with your Failure...
... Hardware Diagnostics UEFI to a USB flash drive on your computer or a USB flash drive. The tool is downloaded to the selected location. For assistance in solving the problem: ▲ Select Get Support, and then use a mobile device to scan the QR code that are provided. Go to http://www.hp.com/go/techcenter/pcdiags. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow the on-screen instructions. Service Center page displays, with your Failure...
User Guide 1
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... a few days. (This option may not be available in the HP Worldwide Limited Warranty and Technical Support guide. This must be done first before you attempted to repair your system. Before upgrading your hardware If you intend to upgrade any problems setting up your system and turning it only after you set up your computer, see the Setup Instructions or Quick Setup poster or Getting...
... a few days. (This option may not be available in the HP Worldwide Limited Warranty and Technical Support guide. This must be done first before you attempted to repair your system. Before upgrading your hardware If you intend to upgrade any problems setting up your system and turning it only after you set up your computer, see the Setup Instructions or Quick Setup poster or Getting...
User Guide 1
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... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
User Guide 1
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...-Mode DisplayPort 17 external monitor port 15 HDMI port 16 Thunderbolt port device 14 USB Type-C 18 VGA port 15 wireless displays 18 video, using 12 W Windows backup 37 recovery media 37 system restore point 37 Windows Hello 11 using 25 Windows tools, using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting 8 corporate WLAN connection 8 functional range 8 public WLAN connection 8 WWAN device 9 Index 49 See audio sound settings, using 12 speakers connecting 11 standards and legislation, accessibility...
...-Mode DisplayPort 17 external monitor port 15 HDMI port 16 Thunderbolt port device 14 USB Type-C 18 VGA port 15 wireless displays 18 video, using 12 W Windows backup 37 recovery media 37 system restore point 37 Windows Hello 11 using 25 Windows tools, using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting 8 corporate WLAN connection 8 functional range 8 public WLAN connection 8 WWAN device 9 Index 49 See audio sound settings, using 12 speakers connecting 11 standards and legislation, accessibility...