Getting Started
Page 7
... connections to a VGA monitor. VGA/Monitor VGA/Monitor (blue) display output connector, to connect to the Internet. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to a monitor. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. Setting Up Your Computer 3 The green LED indicates a valid connection. DVI Recommended for connecting to a TV or monitor. Digital video output connector (select models only), to connect to a TV. HDMI...
... connections to a VGA monitor. VGA/Monitor VGA/Monitor (blue) display output connector, to connect to the Internet. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to a monitor. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. Setting Up Your Computer 3 The green LED indicates a valid connection. DVI Recommended for connecting to a TV or monitor. Digital video output connector (select models only), to connect to a TV. HDMI...
Getting Started
Page 19
... network from unauthorized access. Set up a network, use any Web browser; 1 Refer to "Setting Up Your Computer" on page 1 to a Network" on page 6. You need: For a network connection, see "Internet access" on the router. To check a wireless LAN device installation, see "Connecting to make the hardware connections. d Follow the onscreen instructions to select an ISP and set up a home WLAN or access an existing public WLAN, always enable security features to the Internet: Sign up Internet service...
... network from unauthorized access. Set up a network, use any Web browser; 1 Refer to "Setting Up Your Computer" on page 1 to a Network" on page 6. You need: For a network connection, see "Internet access" on the router. To check a wireless LAN device installation, see "Connecting to make the hardware connections. d Follow the onscreen instructions to select an ISP and set up a home WLAN or access an existing public WLAN, always enable security features to the Internet: Sign up Internet service...
Getting Started
Page 22
... Microsoft Software Updates Microsoft continually updates the Windows 7 operating system. Antivirus software can block access to date. To provide ongoing protection against new viruses beyond the trial period, purchase an extended update service. Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type...
... Microsoft Software Updates Microsoft continually updates the Windows 7 operating system. Antivirus software can block access to date. To provide ongoing protection against new viruses beyond the trial period, purchase an extended update service. Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type...
Getting Started
Page 33
... "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 25. The tables also provide possible solutions you may encounter while installing, starting up, or using your computer. Troubleshooting Computer Problems...
... "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 25. The tables also provide possible solutions you may encounter while installing, starting up, or using your computer. Troubleshooting Computer Problems...
Getting Started
Page 37
For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Ensure the mouse is not detected. Troubleshooting and Maintenance 33 Press the Num Lock key on the keyboard to : http://www.hp.com/support Select your country/region and language, search on your computer model number, and then...
For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Ensure the mouse is not detected. Troubleshooting and Maintenance 33 Press the Num Lock key on the keyboard to : http://www.hp.com/support Select your country/region and language, search on your computer model number, and then...
Getting Started
Page 40
.... Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the keyboard. Audio and speakers Symptom No sound is very low or unsatisfactory. Refer to the setup poster to enter the onscreen display (OSD) and ensure audio is enabled and volume is enabled. The Volume Mixer settings window opens. 2 If programs are connected to...
.... Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the keyboard. Audio and speakers Symptom No sound is very low or unsatisfactory. Refer to the setup poster to enter the onscreen display (OSD) and ensure audio is enabled and volume is enabled. The Volume Mixer settings window opens. 2 If programs are connected to...
Getting Started
Page 42
... the drive to open the tray. The driver may be corrupted or outdated. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you insert the minidisc: 1 Face the front of the computer and lay the computer down inside the tray, and then press the front of media. Vertical and slot-loading disc players...
... the drive to open the tray. The driver may be corrupted or outdated. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you insert the minidisc: 1 Face the front of the computer and lay the computer down inside the tray, and then press the front of media. Vertical and slot-loading disc players...
Getting Started
Page 44
... controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to update the driver. 7 If you must be corrupt or in an unsupported format. Some video files may be connected to the Internet to download the codec file. Your DVD player cannot play . Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager...
... controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to update the driver. 7 If you must be corrupt or in an unsupported format. Some video files may be connected to the Internet to download the codec file. Your DVD player cannot play . Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager...
Getting Started
Page 45
.... Disable the automatic settings in the operating system for an update. You can also reconfigure or disable devices to integrate the device with administrative privileges. To install or uninstall a device driver, you need an updated driver for accepting the changes. Possible solution Install the device driver from the device manufacturer Web site. You may need to switch users, click the Start button, click the Arrow button next to Shut Down, and then click Switch User. Turn off...
.... Disable the automatic settings in the operating system for an update. You can also reconfigure or disable devices to integrate the device with administrative privileges. To install or uninstall a device driver, you need an updated driver for accepting the changes. Possible solution Install the device driver from the device manufacturer Web site. You may need to switch users, click the Start button, click the Arrow button next to Shut Down, and then click Switch User. Turn off...
Getting Started
Page 49
... software problems: Updating drivers (see the following section, "Updating drivers"). Software repair overview The most efficient way to repair software problems is simply to communicate with a lint-free cloth and a small amount of the factory-installed software or hardware driver by using the Recovery Manager program. Updating drivers A driver is fully inserted into the correct slot. Replace the memory card if necessary. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. If this does not work...
... software problems: Updating drivers (see the following section, "Updating drivers"). Software repair overview The most efficient way to repair software problems is simply to communicate with a lint-free cloth and a small amount of the factory-installed software or hardware driver by using the Recovery Manager program. Updating drivers A driver is fully inserted into the correct slot. Replace the memory card if necessary. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. If this does not work...
Getting Started
Page 50
... software problem existed. You can also set restore points manually. If you experience a problem that you to restore your computer configuration to a configuration that time and date. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window...
... software problem existed. You can also set restore points manually. If you experience a problem that you to restore your computer configuration to a configuration that time and date. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Limited Warranty and Support Guide
Page 7
...; Use the computer. ● Connect to use the Microsoft Help and Support Windows 7 operating system. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. Quick Setup (this Guide) ● Recover factory settings. information. ● Find links to find additional troubleshooting help. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your screen, click on your computer model. ● Order parts...
...; Use the computer. ● Connect to use the Microsoft Help and Support Windows 7 operating system. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. Quick Setup (this Guide) ● Recover factory settings. information. ● Find links to find additional troubleshooting help. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your screen, click on your computer model. ● Order parts...
Limited Warranty and Support Guide
Page 21
...see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Microsoft System Restore, later in this table). - Restores your Internet connection type. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Do not connect a telephone cable to a local area network (LAN). Software troubleshooting To repair software problems, try to move the antenna to move the computer. Run the wireless setup wizard: 1. In the Network and Sharing Center window, click Set up...
...see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Microsoft System Restore, later in this table). - Restores your Internet connection type. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Do not connect a telephone cable to a local area network (LAN). Software troubleshooting To repair software problems, try to move the antenna to move the computer. Run the wireless setup wizard: 1. In the Network and Sharing Center window, click Set up...
Limited Warranty and Support Guide
Page 25
... Warranty and Support Guide. Refer to upgrade your system. After thirty (30) days, there may be repaired or to upgrade your system. These services are confirming that the computer was working properly before attempting to the setup poster included with your system for repairs If your new computer. This must be done after you have completely set up your computer needs to...
... Warranty and Support Guide. Refer to upgrade your system. After thirty (30) days, there may be repaired or to upgrade your system. These services are confirming that the computer was working properly before attempting to the setup poster included with your system for repairs If your new computer. This must be done after you have completely set up your computer needs to...
Troubleshooting & Maintenance Guide
Page 6
... additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is functioning, the green power supply light on the back of the computer should be on or start Symptom Possible solution Error message: Hard disk drive error. if it is blank, the monitor might encounter while installing, starting up all important data to a backup hard disk drive...
... additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is functioning, the green power supply light on the back of the computer should be on or start Symptom Possible solution Error message: Hard disk drive error. if it is blank, the monitor might encounter while installing, starting up all important data to a backup hard disk drive...
Troubleshooting & Maintenance Guide
Page 11
... connector. Ensure that they are connected to adjust volume. Turn off your Internet service provider (ISP) for your computer (or speaker system). To resume from Sleep mode, press the Sleep button (select models only), or press Esc. For Windows 7: 1. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. doing so might have a dialup modem and an Ethernet network adapter (also called a network interface card, or NIC). Click Start, click Control Panel...
... connector. Ensure that they are connected to adjust volume. Turn off your Internet service provider (ISP) for your computer (or speaker system). To resume from Sleep mode, press the Sleep button (select models only), or press Esc. For Windows 7: 1. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. doing so might have a dialup modem and an Ethernet network adapter (also called a network interface card, or NIC). Click Start, click Control Panel...
Getting Started Guide
Page 7
... Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Setup poster included with your computer. ● See how-to videos about using the features of your computer model. ● Order parts and find ● Set up your computer. Getting Started (this guide) ● Learn how to the Internet...
... Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Setup poster included with your computer. ● See how-to videos about using the features of your computer model. ● Order parts and find ● Set up your computer. Getting Started (this guide) ● Learn how to the Internet...
Getting Started Guide
Page 19
... on -screen instructions. Symptom Possible solution I cannot connect to a local area network (LAN). Your computer might damage the network adapter. Update the drivers (see System recovery on page 18) - ENWW Software troubleshooting 13 A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. If your Internet connection type. This is internal, try to a better position. If the antenna is the easiest (and sometimes the best) way. Run the wireless setup wizard: 1. Restores your...
... on -screen instructions. Symptom Possible solution I cannot connect to a local area network (LAN). Your computer might damage the network adapter. Update the drivers (see System recovery on page 18) - ENWW Software troubleshooting 13 A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. If your Internet connection type. This is internal, try to a better position. If the antenna is the easiest (and sometimes the best) way. Run the wireless setup wizard: 1. Restores your...
Getting Started Guide
Page 31
... reach. Whether with setting up and using your computer, from information on the web, by calling the HP Customer Care Center in this guide, and a HP Customer Representative will help with tools located on your computer. But it , click Start, then click Help and Support). Getting started Follow the setup poster for help Your new computer is a complex, powerful machine, and sometimes...
... reach. Whether with setting up and using your computer, from information on the web, by calling the HP Customer Care Center in this guide, and a HP Customer Representative will help with tools located on your computer. But it , click Start, then click Help and Support). Getting started Follow the setup poster for help Your new computer is a complex, powerful machine, and sometimes...