Getting Started
Page 7
... adapter to connect a display with the display device. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to an HDMI monitor or TV display. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). HDMI Recommended for dial-up connections to the computer. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the Internet. The green LED indicates a valid connection. You may need to use an HDMI-to-DVI adapter to connect a display...
... adapter to connect a display with the display device. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to an HDMI monitor or TV display. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). HDMI Recommended for dial-up connections to the computer. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the Internet. The green LED indicates a valid connection. You may need to use an HDMI-to-DVI adapter to connect a display...
Getting Started
Page 19
... a wireless LAN device installation, see "Connecting a Modem" on page 37. however, you may choose another ISP or transfer an existing account to this step and follow the instructions provided by using Online Services: a Click the Start button. For dial-up a home WLAN or access an existing public WLAN, always enable security features to protect the network from unauthorized access. To open Internet Explorer: a Click the Start button. Using wireless security...
... a wireless LAN device installation, see "Connecting a Modem" on page 37. however, you may choose another ISP or transfer an existing account to this step and follow the instructions provided by using Online Services: a Click the Start button. For dial-up a home WLAN or access an existing public WLAN, always enable security features to protect the network from unauthorized access. To open Internet Explorer: a Click the Start button. Using wireless security...
Getting Started
Page 22
... enable the firewall again. The antivirus program, which is minimal. 18 Getting Started (features vary by using and updating the antivirus software, and for purchasing extended update service, are connected to the Internet, Windows 7 Update automatically notifies you see the Windows 7 Update message, allow the updates to download to computer viruses. Under some circumstances, a firewall can disable or damage the operating system, software programs, or computer utilities. To resolve the problem...
... enable the firewall again. The antivirus program, which is minimal. 18 Getting Started (features vary by using and updating the antivirus software, and for purchasing extended update service, are connected to the Internet, Windows 7 Update automatically notifies you see the Windows 7 Update message, allow the updates to download to computer viruses. Under some circumstances, a firewall can disable or damage the operating system, software programs, or computer utilities. To resolve the problem...
Getting Started
Page 33
... by the product manufacturer for information about peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 25.
... by the product manufacturer for information about peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 25.
Getting Started
Page 37
... left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Troubleshooting and Maintenance 33 NOTE: Do not use , and within 30 cm during initial setup or for normal use rechargeable batteries. Also clean the rollers on the number key pad. I cannot move the cursor using the wireless keyboard or wireless mouse within range of mouse (rotate...
... left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Troubleshooting and Maintenance 33 NOTE: Do not use , and within 30 cm during initial setup or for normal use rechargeable batteries. Also clean the rollers on the number key pad. I cannot move the cursor using the wireless keyboard or wireless mouse within range of mouse (rotate...
Getting Started
Page 40
... you connected the speakers to the Audio Out (lime green) connector on the keyboard to hear sound during the initial setup of the computer. (Additional audio connectors are using built-in your computer, and then unplug and reconnect the speakers. Turn off your software program. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Check the volume setting in monitor speakers, use the monitor front panel Volume button to enter the onscreen display...
... you connected the speakers to the Audio Out (lime green) connector on the keyboard to hear sound during the initial setup of the computer. (Additional audio connectors are using built-in your computer, and then unplug and reconnect the speakers. Turn off your software program. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Check the volume setting in monitor speakers, use the monitor front panel Volume button to enter the onscreen display...
Getting Started
Page 42
... about restoring and updating drivers, see "Updating drivers" on your ISP, and start automatically. My minidisc CD is installed in a vertical position, standard-sized discs fit into the recess inside the computer. Ensure the disc is inserted with the Eject button itself: 1 Click the Start button, and then click Computer. 2 Right-click the CD or DVD drive you suspect a problem with the label facing out and centered...
... about restoring and updating drivers, see "Updating drivers" on your ISP, and start automatically. My minidisc CD is installed in a vertical position, standard-sized discs fit into the recess inside the computer. Ensure the disc is inserted with the Eject button itself: 1 Click the Start button, and then click Computer. 2 Right-click the CD or DVD drive you suspect a problem with the label facing out and centered...
Getting Started
Page 44
... the DVD as data files. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open Windows Media Player Help and search for updated driver software. 6 Follow the instructions to update the driver. 7 If you are on a network, copy the files from a network drive to your computer. Close all programs and windows, and then restart your hard disk drive first...
... the DVD as data files. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open Windows Media Player Help and search for updated driver software. 6 Follow the instructions to update the driver. 7 If you are on a network, copy the files from a network drive to your computer. Close all programs and windows, and then restart your hard disk drive first...
Getting Started
Page 45
... install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in the operating system for Windows 7. Choose a user with administrative privileges. Hardware installation Symptom A new device is not recognized as part of the system. Restart the computer, and follow the instructions for an update. Disable the automatic settings in the cable or connector are not bent. A new device does not work. Possible solution Install the device driver from the device...
... install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in the operating system for Windows 7. Choose a user with administrative privileges. Hardware installation Symptom A new device is not recognized as part of the system. Restart the computer, and follow the instructions for an update. Disable the automatic settings in the cable or connector are not bent. A new device does not work. Possible solution Install the device driver from the device...
Getting Started
Page 49
..., "Updating drivers"). Updating drivers A driver is fully inserted into the correct slot. If your computer configuration to communicate with a lint-free cloth and a small amount of the supported types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia, or xD. Microsoft System Restore (see "System Recovery" on page 47) - Restores your computer works improperly or stops because of the factory-installed software or hardware driver by using the Recovery Manager...
..., "Updating drivers"). Updating drivers A driver is fully inserted into the correct slot. If your computer configuration to communicate with a lint-free cloth and a small amount of the supported types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia, or xD. Microsoft System Restore (see "System Recovery" on page 47) - Restores your computer works improperly or stops because of the factory-installed software or hardware driver by using the Recovery Manager...
Getting Started
Page 50
... Windows 7 includes a feature that enables you want to create a restore point. 5 Click Create. 6 Follow the onscreen instructions. 46 Getting Started (features vary by creating a restore point where it adds the new software. When a new program is installed, the operating system automatically creates a restore point before the current software problem existed. NOTE: Always use this by model) You can also set restore points manually. Or To revert to open programs. 2 Click the Start button...
... Windows 7 includes a feature that enables you want to create a restore point. 5 Click Create. 6 Follow the onscreen instructions. 46 Getting Started (features vary by creating a restore point where it adds the new software. When a new program is installed, the operating system automatically creates a restore point before the current software problem existed. NOTE: Always use this by model) You can also set restore points manually. Or To revert to open programs. 2 Click the Start button...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Limited Warranty and Support Guide
Page 7
... Maintenance Guide on your computer. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Troubleshooting and Maintenance Guide on your computer. information. ● Find links to the Internet. At the bottom computer hardware and of your computer. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your screen, click on Start...
... Maintenance Guide on your computer. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Troubleshooting and Maintenance Guide on your computer. information. ● Find links to the Internet. At the bottom computer hardware and of your computer. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your screen, click on Start...
Limited Warranty and Support Guide
Page 21
... Internet connection type. Run the wireless setup wizard: 1. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Do not connect a telephone cable to open the wizard, and then follow the on again. doing so might have created. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card...
... Internet connection type. Run the wireless setup wizard: 1. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Do not connect a telephone cable to open the wizard, and then follow the on again. doing so might have created. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card...
Limited Warranty and Support Guide
Page 25
... can send the part directly to your new computer. These services are described in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Refer to the setup poster included with setting up. ENWW Customer support for repairs 19 Before upgrading your hardware Any hardware upgrades that you intend to do should only be repaired or to have parts replaced, you have completely set up your...
... can send the part directly to your new computer. These services are described in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Refer to the setup poster included with setting up. ENWW Customer support for repairs 19 Before upgrading your hardware Any hardware upgrades that you intend to do should only be repaired or to have parts replaced, you have completely set up your...
Troubleshooting & Maintenance Guide
Page 6
... start Symptom Possible solution Error message: Hard disk drive error. Restart the computer. 1. See Display (monitor) on the keyboard simultaneously. 2. 2 Troubleshooting Refer to restart the computer. 3. If Windows opens, immediately back up Windows. Press the Ctrl+Alt+Delete keys on page 4. Test the wall outlet by the product manufacturer for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly. Connect the monitor...
... start Symptom Possible solution Error message: Hard disk drive error. Restart the computer. 1. See Display (monitor) on the keyboard simultaneously. 2. 2 Troubleshooting Refer to restart the computer. 3. If Windows opens, immediately back up Windows. Press the Ctrl+Alt+Delete keys on page 4. Test the wall outlet by the product manufacturer for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly. Connect the monitor...
Troubleshooting & Maintenance Guide
Page 11
... Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. If your computer (or speaker system). Under Hardware and Sound, click Troubleshoot and audio playback. I cannot connect to the Internet. If you use the monitor front-panel Volume button to hear sound during the initial setup of the computer. Unplug headphones if they are turned on. Internet access Symptom Internet programs do not plug a network cable...
... Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. If your computer (or speaker system). Under Hardware and Sound, click Troubleshoot and audio playback. I cannot connect to the Internet. If you use the monitor front-panel Volume button to hear sound during the initial setup of the computer. Unplug headphones if they are turned on. Internet access Symptom Internet programs do not plug a network cable...
Getting Started Guide
Page 7
... only) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. and software issues. 2. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Setup poster included with...
... only) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. and software issues. 2. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Setup poster included with...
Getting Started Guide
Page 19
... wireless setup wizard: 1. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Restores the software (if it on -screen instructions. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. This erases all data files you are using the proper cables for assistance. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable...
... wireless setup wizard: 1. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Restores the software (if it on -screen instructions. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. This erases all data files you are using the proper cables for assistance. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable...
Getting Started Guide
Page 31
If you have completely set up your new computer. Customer support Easy to use. Easy to reach. HP will help and will assist you. Getting started Follow the setup poster for help with setting up and using your computer model. First look at Help on , immediately contact the HP Customer Care Center listed earlier in this document and search for help , you...
If you have completely set up your new computer. Customer support Easy to use. Easy to reach. HP will help and will assist you. Getting started Follow the setup poster for help with setting up and using your computer model. First look at Help on , immediately contact the HP Customer Care Center listed earlier in this document and search for help , you...