Presario 1245 Series Maintenance and Service Guide
Page 92
...Disconnect external monitor and test with internal LCD display. 505-xx Video 80 × 25 mode 9 × 14 character cell test failed 2. Video white screen test failed xx 2416- Replace the system board and retest. Controller test failed xx 6623- Verify that drivers are connected. 3. Maintenance & Service Guide Presario 1200 Series Models: 1245 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes...
...Disconnect external monitor and test with internal LCD display. 505-xx Video 80 × 25 mode 9 × 14 character cell test failed 2. Video white screen test failed xx 2416- Replace the system board and retest. Controller test failed xx 6623- Verify that drivers are connected. 3. Maintenance & Service Guide Presario 1200 Series Models: 1245 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes...
Presario 1245 Series Maintenance and Service Guide
Page 94
... battery pack problems are listed in the following table. Maintenance & Service Guide Presario 1200 Series Model: 1245 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving Minor Problems Some minor problems and possible solutions are outlined in the following table. If the problem appears related to 800 × 600. The "Solving Power Problems" section in this chapter may have a TFT display (which supports...
... battery pack problems are listed in the following table. Maintenance & Service Guide Presario 1200 Series Model: 1245 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving Minor Problems Some minor problems and possible solutions are outlined in the following table. If the problem appears related to 800 × 600. The "Solving Power Problems" section in this chapter may have a TFT display (which supports...
Presario 1245 Series Maintenance and Service Guide
Page 95
... for Touch Pad/pointing device problems are unplugged. Solving Touch Pad/Pointing Device Problems Problem Cause Solution(s) Touch Pad or mouse does not work . Install the Touch Pad/mouse driver in Touch Pad board. appropriate external connector. Reseat cable. Defective system board. Maintenance & Service Guide Presario 1200 Series Model: 1245 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving PC Card Problems Some common...
... for Touch Pad/pointing device problems are unplugged. Solving Touch Pad/Pointing Device Problems Problem Cause Solution(s) Touch Pad or mouse does not work . Install the Touch Pad/mouse driver in Touch Pad board. appropriate external connector. Reseat cable. Defective system board. Maintenance & Service Guide Presario 1200 Series Model: 1245 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving PC Card Problems Some common...
Presario Select 1200 and 1600 Series Maintenance and Service Guide
Page 19
... Sleep (Standby) mode q the screen times out and goes blank q the hard drive spins down of power management. From the default settings, you 're on a network, it with a single press of Page Full Off Mode If you may encounter a frozen keyboard or a locked screen. Maintenance & Service Guide Presario Series Models : 1270, 1670, and 1675 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows 98 The following power management...
... Sleep (Standby) mode q the screen times out and goes blank q the hard drive spins down of power management. From the default settings, you 're on a network, it with a single press of Page Full Off Mode If you may encounter a frozen keyboard or a locked screen. Maintenance & Service Guide Presario Series Models : 1270, 1670, and 1675 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows 98 The following power management...
Presario Select 1200 Series Maintenance and Service Guide
Page 16
... drive capability. 3. Presario 1200 Series Models: 1234, 1235, 1236, 1237, 1238, 1240, 1242, 1250, and 1252 Before You Begin Specifications Parts Catalog Removal Sequence Troubleshooting Battery Operations Product Description Pin Assignments Index Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. Run the Configuration and Diagnostics Utilities. 2. Replace the system board and retest. Check port and IRQ configuration. 5. Replace the display assembly and retest. Replace the display...
... drive capability. 3. Presario 1200 Series Models: 1234, 1235, 1236, 1237, 1238, 1240, 1242, 1250, and 1252 Before You Begin Specifications Parts Catalog Removal Sequence Troubleshooting Battery Operations Product Description Pin Assignments Index Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. Run the Configuration and Diagnostics Utilities. 2. Replace the system board and retest. Check port and IRQ configuration. 5. Replace the display assembly and retest. Replace the display...
Presario Select 1200 Series Maintenance and Service Guide
Page 20
... Boot has incorrect setting in drive A. FORMAT A: Put the bootable diskette in Computer Setup. Turn off . Adjust the Contrast of memory for hardware installation problems are outlined in the following tables. If computer is blank and the Display function was exposed to the touch after charging. Defective display cable. Replace the display assembly. Presario 1200 Series Models: 1234, 1235, 1236, 1237, 1238, 1240, 1242, 1250, and 1252 Before You Begin Specifications Parts Catalog Removal Sequence Troubleshooting Battery Operations...
... Boot has incorrect setting in drive A. FORMAT A: Put the bootable diskette in Computer Setup. Turn off . Adjust the Contrast of memory for hardware installation problems are outlined in the following tables. If computer is blank and the Display function was exposed to the touch after charging. Defective display cable. Replace the display assembly. Presario 1200 Series Models: 1234, 1235, 1236, 1237, 1238, 1240, 1242, 1250, and 1252 Before You Begin Specifications Parts Catalog Removal Sequence Troubleshooting Battery Operations...
Presario Select 1200 Series Maintenance and Service Guide
Page 21
... activate the mouse device driver. Cable not properly seated in this section. Double-click My Computer to verify the drive letter assigned to the AUTOEXEC.BAT file or CONFIG.SYS file. Replace Touch Pad board. Maintenance & Service Guide Presario 1200 Series Models: 1234, 1235, 1236, 1237, 1238, 1240, 1242, 1250, and 1252 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving PC Card Problems...
... activate the mouse device driver. Cable not properly seated in this section. Double-click My Computer to verify the drive letter assigned to the AUTOEXEC.BAT file or CONFIG.SYS file. Replace Touch Pad board. Maintenance & Service Guide Presario 1200 Series Models: 1234, 1235, 1236, 1237, 1238, 1240, 1242, 1250, and 1252 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving PC Card Problems...
Presario Select 1200 Series Maintenance and Service Guide
Page 13
... the Control Panel. The default setting for properly placing the computer into Off mode. This allows the computer to wake up , or if you set different levels of power management. Compaq Presario Series Notebook computers have finished using the AC adapter. Hibernation - Sleep - CAUTION: While in Sleep mode, your computer maintains system information and open files. Press the Power Button once to as the following: q Power conservation settings q Hardware configuration q Software applications q Installed options q Display brightness q Hard drive usage q Power button...
... the Control Panel. The default setting for properly placing the computer into Off mode. This allows the computer to wake up , or if you set different levels of power management. Compaq Presario Series Notebook computers have finished using the AC adapter. Hibernation - Sleep - CAUTION: While in Sleep mode, your computer maintains system information and open files. Press the Power Button once to as the following: q Power conservation settings q Hardware configuration q Software applications q Installed options q Display brightness q Hard drive usage q Power button...
Presario Select 1200 Series Maintenance and Service Guide
Page 17
... for configuration errors Check for keyboard errors Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter Setup Clear Boot flag Check for a list of high byte memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key...
... for configuration errors Check for keyboard errors Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter Setup Clear Boot flag Check for a list of high byte memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key...
Presario Select 1200 Series Maintenance and Service Guide
Page 20
...Run the Configuration and Diagnostics Utilities 2404-xx 2405-xx Failed Video Character Set Test 2. TouchPad/Pointing Device Interface Test Error Codes Failed Mouse Test 1. Maintenance & Service Guide Presario Series Models: 1246, 1247, 1277, 1278, and 1279 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Troubleshooting Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic...
...Run the Configuration and Diagnostics Utilities 2404-xx 2405-xx Failed Video Character Set Test 2. TouchPad/Pointing Device Interface Test Error Codes Failed Mouse Test 1. Maintenance & Service Guide Presario Series Models: 1246, 1247, 1277, 1278, and 1279 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Troubleshooting Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic...
Presario Select 1200 Series Maintenance and Service Guide
Page 22
... . Maintenance & Service Guide Presario Series Models: 1246, 1247, 1277, 1278, and 1279 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Troubleshooting Without Diagnostics Solving Minor Problems Some minor problems and possible solutions are listed in the following table. Solving Battery Pack and Battery Gauge Problems Some common causes and solutions for keyboard/numeric keypad problems are outlined in the following steps: 1. q Turn...
... . Maintenance & Service Guide Presario Series Models: 1246, 1247, 1277, 1278, and 1279 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Troubleshooting Without Diagnostics Solving Minor Problems Some minor problems and possible solutions are listed in the following table. Solving Battery Pack and Battery Gauge Problems Some common causes and solutions for keyboard/numeric keypad problems are outlined in the following steps: 1. q Turn...
Presario Select 1200 Series Maintenance and Service Guide
Page 23
... & Service Guide Presario Series Models: 1246, 1247, 1277, 1278, and 1279 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Troubleshooting Solving PC Card Problems Some common causes and solutions for PC Card problems are trying to access the card using the wrong COM port. Solving PC Card Problems Problem Probable Cause Solution(s) When turned on the computer. Double click the Add New Hardware icon in Install the Touch Pad/mouse Windows...
... & Service Guide Presario Series Models: 1246, 1247, 1277, 1278, and 1279 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Troubleshooting Solving PC Card Problems Some common causes and solutions for PC Card problems are trying to access the card using the wrong COM port. Solving PC Card Problems Problem Probable Cause Solution(s) When turned on the computer. Double click the Add New Hardware icon in Install the Touch Pad/mouse Windows...
Presario Select 1200 Series Maintenance and Service Guide
Page 23
... test failed xx 2414- Presario 1200 Series Models: 1255, 1256, 1260, 1262, 1266, 1267, 1272, 1273, 1274, and 1275 Before You Begin Specifications Parts Catalog Removal Sequence Troubleshooting Battery Operations Product Description Pin Assignments Index Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. Replace the system board and retest. Check port and IRQ configuration. 5. Hard drive reset controller test failed xx 1710- Advanced...
... test failed xx 2414- Presario 1200 Series Models: 1255, 1256, 1260, 1262, 1266, 1267, 1272, 1273, 1274, and 1275 Before You Begin Specifications Parts Catalog Removal Sequence Troubleshooting Battery Operations Product Description Pin Assignments Index Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. Replace the system board and retest. Check port and IRQ configuration. 5. Hard drive reset controller test failed xx 1710- Advanced...
Presario Select 1200 Series Maintenance and Service Guide
Page 25
... display assembly. Replace the system board. Reseat the display cable to switch between LCD or CRT. Common characteristic of memory for more than the documented average operating disabled. Hard drive error occurs. Solving Hardware Installation Problems Problem Probable Cause Solutions(s) A new device is disconnected from external power for the application. Turn off or disconnect external devices when not using them . Device is typical; Install additional memory. Solving Audio Problems Probable Cause This is not seated properly. Solving Battery Pack and Battery...
... display assembly. Replace the system board. Reseat the display cable to switch between LCD or CRT. Common characteristic of memory for more than the documented average operating disabled. Hard drive error occurs. Solving Hardware Installation Problems Problem Probable Cause Solutions(s) A new device is disconnected from external power for the application. Turn off or disconnect external devices when not using them . Device is typical; Install additional memory. Solving Audio Problems Probable Cause This is not seated properly. Solving Battery Pack and Battery...
Presario Select 1200 Series Maintenance and Service Guide
Page 26
... supported. Defective system board. System initiated Hibernation due to line. Maintenance & Service Guide Presario 1200 Series Models: 1255, 1256, 1260, 1262, 1266, 1267, 1272, 1273, 1274, and 1275 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving PC Card Problems Some common causes and solutions for PC Card problems are listed in Windows. The card is defective. The device driver is not enabled. Touch Pad or mouse...
... supported. Defective system board. System initiated Hibernation due to line. Maintenance & Service Guide Presario 1200 Series Models: 1255, 1256, 1260, 1262, 1266, 1267, 1272, 1273, 1274, and 1275 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving PC Card Problems Some common causes and solutions for PC Card problems are listed in Windows. The card is defective. The device driver is not enabled. Touch Pad or mouse...
Presario Select 1230 Series Maintenance and Service Guide
Page 17
...Device Manager Default: Disk Drives: CD ROM: X DMA X DMA Sleep You can be the result of power management. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows 98 The following : q Power conservation settings q Hardware configuration q Software applications q Installed options q Display brightness q Hard drive usage q Power button q Changes in operating...
...Device Manager Default: Disk Drives: CD ROM: X DMA X DMA Sleep You can be the result of power management. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows 98 The following : q Power conservation settings q Hardware configuration q Software applications q Installed options q Display brightness q Hard drive usage q Power button q Changes in operating...
Presario Select 1230 Series Maintenance and Service Guide
Page 18
... battery operating time: q Power Management Settings q Sleep q Hibernation q Battery Operating Time Power Management Settings You can select power conservation settings through Power Management located on Battery Power and has been in operating temperature q Type and number of installed PC Cards For more information on the hard drive. When the Power button is initiated by pressing the power button. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Map | Removal & Replacement...
... battery operating time: q Power Management Settings q Sleep q Hibernation q Battery Operating Time Power Management Settings You can select power conservation settings through Power Management located on Battery Power and has been in operating temperature q Type and number of installed PC Cards For more information on the hard drive. When the Power button is initiated by pressing the power button. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Map | Removal & Replacement...
Presario Select 1230 Series Maintenance and Service Guide
Page 24
... & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. Memory Test Error Codes 200-xx 202-xx Memory machine ID test failed 1. Remove the memory module and retest. 2. Replace the keyboard and retest. 304-xx Failed Keyboard Repeat Test 3. Replace the diskette media...
... & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. Memory Test Error Codes 200-xx 202-xx Memory machine ID test failed 1. Remove the memory module and retest. 2. Replace the keyboard and retest. 304-xx Failed Keyboard Repeat Test 3. Replace the diskette media...
Presario Select 1230 Series Maintenance and Service Guide
Page 26
... and charge the battery pack. Battery LED icon doesn't light and battery pack won 't turn on external monitor and have to the following steps: 1. Adjust the volume. Allow time for patterns across the entire panel. Replace the RTC battery. Battery pack operating time is for the battery pack to return to boot. Recharge the battery. An external device or PC Card is turned off the computer. 3. Power management is draining Turn off the monitor. 2. Battery pack is working properly. Remove...
... and charge the battery pack. Battery LED icon doesn't light and battery pack won 't turn on external monitor and have to the following steps: 1. Adjust the volume. Allow time for patterns across the entire panel. Replace the RTC battery. Battery pack operating time is for the battery pack to return to boot. Recharge the battery. An external device or PC Card is turned off the computer. 3. Power management is draining Turn off the monitor. 2. Battery pack is working properly. Remove...
Presario Select 1230 Series Maintenance and Service Guide
Page 27
... for instructions. The device driver is installed. If PC Card or drivers are trying to the appropriate external connector. Ensure that the power cord is a printer-specific problem. PC Card modem or fax card does not work . Network driver is not installed or is securely connected to access the hard drive card using the Touch Pad. Cable not properly seated in the Control Panel, click the Global Settings tab, the enable PC Card sound effects. You are not compatible with a fully charged battery...
... for instructions. The device driver is installed. If PC Card or drivers are trying to the appropriate external connector. Ensure that the power cord is a printer-specific problem. PC Card modem or fax card does not work . Network driver is not installed or is securely connected to access the hard drive card using the Touch Pad. Cable not properly seated in the Control Panel, click the Global Settings tab, the enable PC Card sound effects. You are not compatible with a fully charged battery...