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...12 Cisco SPA500S Attendant Console 13 Network Configurations 14 Cisco SPA 9000 Voice System 15 Cisco Unified... Communications 500 Series for Small Business 16 Other SIP IP PBX Call Control Systems 16 Prerequisites 16 Upgrading Firmware 17 Determining the Current Firmware Version 18 Determining Your IP Address 19 Downloading the Firmware 20 Installing the Firmware 20 Using the Web-Based Configuration Utility 21 Understanding Administrator and User... Status Dump File 30 Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone 30 Chapter 2: Configuring Lines...
...12 Cisco SPA500S Attendant Console 13 Network Configurations 14 Cisco SPA 9000 Voice System 15 Cisco Unified... Communications 500 Series for Small Business 16 Other SIP IP PBX Call Control Systems 16 Prerequisites 16 Upgrading Firmware 17 Determining the Current Firmware Version 18 Determining Your IP Address 19 Downloading the Firmware 20 Installing the Firmware 20 Using the Web-Based Configuration Utility 21 Understanding Administrator and User... Status Dump File 30 Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone 30 Chapter 2: Configuring Lines...
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... Lightweight Directory Access Protocol (LDAP) for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones 87 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Logging Missed Calls (Cisco SPA300 Series and Cisco SPA500 Series) 61 Enabling Paging (Intercom) 61... Configuring Ring Tones 72 Configuring On-Demand Ring Tones (Cisco SPA525G/525G2) 74 User-Created MP3 Ring Tones (Cisco SPA525G/525G2) 74 Creating and Uploading Ring Tones Using the Ring Tone Utility (Cisco SPA30X and Cisco SPA50XG only) 74 Assigning a Ring Tone to an ...
... Lightweight Directory Access Protocol (LDAP) for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones 87 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Logging Missed Calls (Cisco SPA300 Series and Cisco SPA500 Series) 61 Enabling Paging (Intercom) 61... Configuring Ring Tones 72 Configuring On-Demand Ring Tones (Cisco SPA525G/525G2) 74 User-Created MP3 Ring Tones (Cisco SPA525G/525G2) 74 Creating and Uploading Ring Tones Using the Ring Tone Utility (Cisco SPA30X and Cisco SPA50XG only) 74 Assigning a Ring Tone to an ...
Administration Guide
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...Configuring Music On Hold 98 Configuring Extension Mobility 98 Configuring Video Surveillance on the Cisco SPA525G/525G2 99 Configuring the User Name and Account on the Camera 100 Entering Camera Information Into the Cisco SPA525G/525G2 Configuration Utility 100 Viewing the Video 101 Chapter 4: Configuring SIP, ... Configuring SDP Payload Types 102 102 103 104 104 104 105 105 105 109 112 112 114 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 4 ity 94 Configuring Synchronization of DND and CEWD Using the Configuration Util-
...Configuring Music On Hold 98 Configuring Extension Mobility 98 Configuring Video Surveillance on the Cisco SPA525G/525G2 99 Configuring the User Name and Account on the Camera 100 Entering Camera Information Into the Cisco SPA525G/525G2 Configuration Utility 100 Viewing the Video 101 Chapter 4: Configuring SIP, ... Configuring SDP Payload Types 102 102 103 104 104 104 105 105 105 109 112 112 114 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 4 ity 94 Configuring Synchronization of DND and CEWD Using the Configuration Util-
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... 153 Configuring the VLAN Settings 160 Configuring SSL VPN on the Cisco SPA525G/525G2 161 Configuring the VPN on the Security Appliance 162 Configuring the VPN on the Cisco SPA525G/525G2 163 Chapter 6: Provisioning Basics 166 Provisioning Capabilities 167 Provisioning... Servers 175 Retail Provisioning 175 Automatic In-House Preprovisioning 176 Configuration Access Control 176 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 177 Using HTTPS 178 Server Certificates 178 Client Certificates 179 Obtaining a Server Certificate...
... 153 Configuring the VLAN Settings 160 Configuring SSL VPN on the Cisco SPA525G/525G2 161 Configuring the VPN on the Security Appliance 162 Configuring the VPN on the Cisco SPA525G/525G2 163 Chapter 6: Provisioning Basics 166 Provisioning Capabilities 167 Provisioning... Servers 175 Retail Provisioning 175 Automatic In-House Preprovisioning 176 Configuration Access Control 176 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 177 Using HTTPS 178 Server Certificates 178 Client Certificates 179 Obtaining a Server Certificate...
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...General 280 Line Key 283 Miscellaneous Line Key Settings 284 Line Key LED Pattern 285 Supplementary Services 287 Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series) 289 Ring Tone (WIP310) 291 Auto Input Gain (dB) 291 Multiple Paging Group Parameters 293 BroadSoft ...309 Proxy and Registration 311 Subscriber Information 313 Audio Configuration 314 Dial Plan 318 User Tab 318 Call Forward 319 Speed Dial 319 Supplementary Services 320 Camera Settings (Cisco SPA525G/525G2) 320 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
...General 280 Line Key 283 Miscellaneous Line Key Settings 284 Line Key LED Pattern 285 Supplementary Services 287 Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series) 289 Ring Tone (WIP310) 291 Auto Input Gain (dB) 291 Multiple Paging Group Parameters 293 BroadSoft ...309 Proxy and Registration 311 Subscriber Information 313 Audio Configuration 314 Dial Plan 318 User Tab 318 Call Forward 319 Speed Dial 319 Supplementary Services 320 Camera Settings (Cisco SPA525G/525G2) 320 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
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...-If you are using any administration features. Cisco SPA525G/525G2 • Configuration Utility (Cisco SPA525G/525G2)-You can use the configuration utility to your PC desktop and run the upgrade from the product page on . See the Cisco WIP310 User Guide for more information. See the "Upgrading, ...Resyncing, and Rebooting Phones" section on the same network as the Cisco SPA IP Phone. WIP310 • TFTP/HTTP server-The latest firmware image...
...-If you are using any administration features. Cisco SPA525G/525G2 • Configuration Utility (Cisco SPA525G/525G2)-You can use the configuration utility to your PC desktop and run the upgrade from the product page on . See the Cisco WIP310 User Guide for more information. See the "Upgrading, ...Resyncing, and Rebooting Phones" section on the same network as the Cisco SPA IP Phone. WIP310 • TFTP/HTTP server-The latest firmware image...
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... configuration utility for the firmware upgrade. STEP 3 Locate the download page and download the firmware file. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 Cisco SPA525Gm, 525G2 STEP 1 Log in zip format, double-click the file and extract its contents to .... Getting Started Upgrading Firmware STEP 3 The IP Address section displays the IP address. 1 Downloading the Firmware To download firmware requires a Cisco.com user ID and password. STEP 4 Follow the on the same sub-network as the phone you download is in to the URL http://www...
... configuration utility for the firmware upgrade. STEP 3 Locate the download page and download the firmware file. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 Cisco SPA525Gm, 525G2 STEP 1 Log in zip format, double-click the file and extract its contents to .... Getting Started Upgrading Firmware STEP 3 The IP Address section displays the IP address. 1 Downloading the Firmware To download firmware requires a Cisco.com user ID and password. STEP 4 Follow the on the same sub-network as the phone you download is in to the URL http://www...
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Cisco SPA525G/525G2 STEP 1 Press the Setup button. STEP 2 Select Network Configuration. By default, the Administrator account name is admin, and the User account name is set to On. If the service provider set an Administrator account password, you are prompted for it is set...passwords are a VAR or service provider, you click Admin Login. STEP 4 Press the left arrow to the user login. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 23 Getting Started Using the Web-Based Configuration Utility 1 WIP310 STEP 1 In the Home screen, press the ...
Cisco SPA525G/525G2 STEP 1 Press the Setup button. STEP 2 Select Network Configuration. By default, the Administrator account name is admin, and the User account name is set to On. If the service provider set an Administrator account password, you are prompted for it is set...passwords are a VAR or service provider, you click Admin Login. STEP 4 Press the left arrow to the user login. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 23 Getting Started Using the Web-Based Configuration Utility 1 WIP310 STEP 1 In the Home screen, press the ...
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To see all available options for each web page. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 24 Getting Started Using the Web-Based Configuration Utility 1 Accessing Administrative Options To access administrative options, either: •...changes made on the configuration utility. Save your login, use the advanced view. Appendix B, "Cisco SPA IP Phone Field Reference," provides a reference for your changes before switching between User and Admin login or between basic and advanced views, as any unsubmitted changes are similar, but...
To see all available options for each web page. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 24 Getting Started Using the Web-Based Configuration Utility 1 Accessing Administrative Options To access administrative options, either: •...changes made on the configuration utility. Save your login, use the advanced view. Appendix B, "Cisco SPA IP Phone Field Reference," provides a reference for your changes before switching between User and Admin login or between basic and advanced views, as any unsubmitted changes are similar, but...
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Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 27 Getting Started Using the Web-Based Configuration Utility 1 To perform these tasks... Customize individual extension parameters, including:... and registration information • Subscriber information such as user ID and password • Audio settings • Dial plan settings Customize user-level parameters, including: User tab • Call forward • Speed dial • Supplementary services See Chapter 3, "Customizing Cisco SPA and Wireless IP Phones." • Web information...
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 27 Getting Started Using the Web-Based Configuration Utility 1 To perform these tasks... Customize individual extension parameters, including:... and registration information • Subscriber information such as user ID and password • Audio settings • Dial plan settings Customize user-level parameters, including: User tab • Call forward • Speed dial • Supplementary services See Chapter 3, "Customizing Cisco SPA and Wireless IP Phones." • Web information...
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... are read-only. The reboot was changed. The reboot was triggered when the VLAN was triggered by clicking the Info tab. The user manually triggered a warm reboot. When the phone is reset to the network went down. The reboot was the result of changes made...a result of remote customization. The reboot was triggered as a result of a resync. The following is deleted. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 28 The Info tab shows information about the fields. The reboot was triggered when the link to factory defaults, ...
... are read-only. The reboot was changed. The reboot was triggered when the VLAN was triggered by clicking the Info tab. The user manually triggered a warm reboot. When the phone is reset to the network went down. The reboot was the result of changes made...a result of remote customization. The reboot was triggered as a result of a resync. The following is deleted. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 28 The Info tab shows information about the fields. The reboot was triggered when the link to factory defaults, ...
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...was triggered by system events (for example, running out of the supported reboot/refresh reasons (SPA525G/525G2): Reason Upgrade Provisioning SIP Triggered RC User Triggered Software Req System n IP Changed Description The reboot was triggered by a remote server. The reboot was triggered by a remote server. ...Getting Started Viewing Phone Information 1 Reason Software Req System n IP Changed Description The warm reboot was triggered by a SIP request. The user manually triggered a warm reboot. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
...was triggered by system events (for example, running out of the supported reboot/refresh reasons (SPA525G/525G2): Reason Upgrade Provisioning SIP Triggered RC User Triggered Software Req System n IP Changed Description The reboot was triggered by a remote server. The reboot was triggered by a remote server. ...Getting Started Viewing Phone Information 1 Reason Software Req System n IP Changed Description The warm reboot was triggered by a SIP request. The user manually triggered a warm reboot. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
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... call control (SIP or SPCP). If you chose to reset, hang up to exit and begin the restore process. Restore the phone user settings to the default. (Clears all user settings such as speed dials.) Enter 1 to confirm, or * to communicate with the IP phone). Enter # and hang up to...) 732668 Option Indicates that you chose to reset, hang up to exit. Recites the method of the phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 32 Press 1 to change, or * to re-enter, press 3; to go back. Recites the primary DNS server address. Recites...
... call control (SIP or SPCP). If you chose to reset, hang up to exit and begin the restore process. Restore the phone user settings to the default. (Clears all user settings such as speed dials.) Enter 1 to confirm, or * to communicate with the IP phone). Enter # and hang up to...) 732668 Option Indicates that you chose to reset, hang up to exit. Recites the method of the phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 32 Press 1 to change, or * to re-enter, press 3; to go back. Recites the primary DNS server address. Recites...
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... sections: • Configuring Lines, page 34 • Configuring Extensions, page 46 Configuring Lines The Cisco SPA IP Phones (also called stations in conversation) and seven can be resumed by the user who have a shared line can answer the call as a group. Each line can handle eight calls... WIP310 IP Phone Administration Guide 34 At any of the call on hold feature for calls. The Cisco SPA300 Series and Cisco SPA500 Series IP Phones support the private hold . When a call can monitor the state of the sharing stations by another station. Users who placed the call ...
... sections: • Configuring Lines, page 34 • Configuring Extensions, page 46 Configuring Lines The Cisco SPA IP Phones (also called stations in conversation) and seven can be resumed by the user who have a shared line can answer the call as a group. Each line can handle eight calls... WIP310 IP Phone Administration Guide 34 At any of the call on hold feature for calls. The Cisco SPA300 Series and Cisco SPA500 Series IP Phones support the private hold . When a call can monitor the state of the sharing stations by another station. Users who placed the call ...
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... to display on the client station as the dial plan or the preferred codec can be configured independently. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 35 Configuring a Line NOTE This section does not apply to the line key. Generally you select private,... for the line key. • Share Call Appearance-Select shared if you want the line key to Unused Lines on the type of the designated user. Defaults to the configuration utility. To configure a phone line: STEP 1 Log in to 1. STEP 3 Click the Phone tab. Configuring Lines and...
... to display on the client station as the dial plan or the preferred codec can be configured independently. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 35 Configuring a Line NOTE This section does not apply to the line key. Generally you select private,... for the line key. • Share Call Appearance-Select shared if you want the line key to Unused Lines on the type of the designated user. Defaults to the configuration utility. To configure a phone line: STEP 1 Log in to 1. STEP 3 Click the Phone tab. Configuring Lines and...
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...Cisco Small Business SPA525G/525G2 User Guide (SIP), located on Cisco.com. (See Appendix C, "Where to Go From Here," for use the Ring Tone Utility, available at: Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 74 Configuring On-Demand Ring Tones (Cisco SPA525G/ 525G2) The Cisco...set the path to download in . STEP 3 Click the Phone tab. User-Created MP3 Ring Tones (Cisco SPA525G/525G2) Cisco SPA525G/525G2 users can create up to the configuration utility. Customizing Cisco SPA and Wireless IP Phones Configuring Ring Tones 3 The phone does not...
...Cisco Small Business SPA525G/525G2 User Guide (SIP), located on Cisco.com. (See Appendix C, "Where to Go From Here," for use the Ring Tone Utility, available at: Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 74 Configuring On-Demand Ring Tones (Cisco SPA525G/ 525G2) The Cisco...set the path to download in . STEP 3 Click the Phone tab. User-Created MP3 Ring Tones (Cisco SPA525G/525G2) Cisco SPA525G/525G2 users can create up to the configuration utility. Customizing Cisco SPA and Wireless IP Phones Configuring Ring Tones 3 The phone does not...
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.... NOTE For more detailed instructions, including screen shots, see the Cisco Small Business SPA525/525G2 User Guide (SIP) or the Cisco Unified Communications Manager Express for the above profiles. Pairing Your Cisco SPA525G2 with your Bluetooth-enabled mobile phone, you can either initiate ... Mobile Phone This feature is powered on the found devices, select your mobile phone provides support for the Cisco Small Business IP Phone SPA525G/525G2 (SPCP) User Guide. Ensure the headset is based on the following standard Bluetooth profiles: • Phone Book Access Profile 1.0...
.... NOTE For more detailed instructions, including screen shots, see the Cisco Small Business SPA525/525G2 User Guide (SIP) or the Cisco Unified Communications Manager Express for the above profiles. Pairing Your Cisco SPA525G2 with your Bluetooth-enabled mobile phone, you can either initiate ... Mobile Phone This feature is powered on the found devices, select your mobile phone provides support for the Cisco Small Business IP Phone SPA525G/525G2 (SPCP) User Guide. Ensure the headset is based on the following standard Bluetooth profiles: • Phone Book Access Profile 1.0...
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... the SIP proxy is identified by its use the Cisco SPA500S, configure each extension that indicate the status of the Cisco SPA500S unit, which connects it to the Cisco SPA500S Quick Start Guide or the phone user guides Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP... Phone Administration Guide 214 For instructions on the Cisco SPA500S. The following table describes Cisco SPA500S ports and ...
... the SIP proxy is identified by its use the Cisco SPA500S, configure each extension that indicate the status of the Cisco SPA500S unit, which connects it to the Cisco SPA500S Quick Start Guide or the phone user guides Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP... Phone Administration Guide 214 For instructions on the Cisco SPA500S. The following table describes Cisco SPA500S ports and ...
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... number (or URL) assigned to voice mail. see the User Guide for the phone for more information. Defaults to speed dial 2, 3, 4, 5, 6, 7, 8, or 9. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 319 Cisco SPA IP Phone Field Reference User Tab B • Camera Settings (Cisco SPA525G/525G2), page 320 • Web Information Service Settings...
... number (or URL) assigned to voice mail. see the User Guide for the phone for more information. Defaults to speed dial 2, 3, 4, 5, 6, 7, 8, or 9. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 319 Cisco SPA IP Phone Field Reference User Tab B • Camera Settings (Cisco SPA525G/525G2), page 320 • Web Information Service Settings...
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... only. Note that is activated first. If multiple Bluetooth devices are shown with the type of Bluetooth connection chosen: • Phone-Your Cisco SPA525G2 will connect to determine if the phone connects automatically if it detects the Bluetooth device. You can choose yes or no to only ...shows the MAC (hardware) address, device name, and other information about each Bluetooth device that your Bluetooth-enabled mobile phone (see the Cisco Small Business IP Phone SPA525G/525G2 User Guide. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
... only. Note that is activated first. If multiple Bluetooth devices are shown with the type of Bluetooth connection chosen: • Phone-Your Cisco SPA525G2 will connect to determine if the phone connects automatically if it detects the Bluetooth device. You can choose yes or no to only ...shows the MAC (hardware) address, device name, and other information about each Bluetooth device that your Bluetooth-enabled mobile phone (see the Cisco Small Business IP Phone SPA525G/525G2 User Guide. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...