Administration Guide
Page 2
Contents Chapter 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating Firmware 15 Determining the Firmware Version 16 Determining the IP Address of the Phone 17 Downloading the...
Contents Chapter 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating Firmware 15 Determining the Firmware Version 16 Determining the IP Address of the Phone 17 Downloading the...
Administration Guide
Page 7
... Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration File Updating Profiles and Firmware Launch a Firmware Update by using a Browser Command Launch a Profile...
... Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration File Updating Profiles and Firmware Launch a Firmware Update by using a Browser Command Launch a Profile...
Administration Guide
Page 12
1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11 This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones.
1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11 This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones.
Administration Guide
Page 16
.... The configuration file (also referred to your firmware: SIP Phones • Cisco SPA9000 Voice System Setup Wizard-If you must be on Cisco.com to as the Cisco SPA IP phones. Cisco SPA300 Series, Cisco SPA500 Series, and Cisco WIP310 Executable • Firmware Update Executable File-Download the firmware update utility from Cisco.com onto your firmware. Your computer must use that includes...
.... The configuration file (also referred to your firmware: SIP Phones • Cisco SPA9000 Voice System Setup Wizard-If you must be on Cisco.com to as the Cisco SPA IP phones. Cisco SPA300 Series, Cisco SPA500 Series, and Cisco WIP310 Executable • Firmware Update Executable File-Download the firmware update utility from Cisco.com onto your firmware. Your computer must use that includes...
Administration Guide
Page 17
... 1 In the Home screen, press Options, highlight Phone Info, and press Select. STEP 2 Enter 150#. The firmware version is recited. The firmware version is displayed under Software Version. Getting Started Updating Firmware 1 Determining the Firmware Version To determine the current firmware version: Cisco SPA301G STEP 1 Quickly press the asterisk (*) button four times to Status and press Select...
... 1 In the Home screen, press Options, highlight Phone Info, and press Select. STEP 2 Enter 150#. The firmware version is recited. The firmware version is displayed under Software Version. Getting Started Updating Firmware 1 Determining the Firmware Version To determine the current firmware version: Cisco SPA301G STEP 1 Quickly press the asterisk (*) button four times to Status and press Select...
Administration Guide
Page 18
... is assigned by a DHCP server, so the phone must know the IP address of the Phone Before you update the device, you are upgrading. To display your IP address: Cisco SPA301 STEP 1 Quickly press the asterisk (*) button four times to Network and press Select. STEP 2 Enter 110...#. STEP 2 Scroll to enter the IVR menu. STEP 3 Scroll to Network Status and press Select. Getting Started Updating Firmware 1 Determining the IP Address of ...
... is assigned by a DHCP server, so the phone must know the IP address of the Phone Before you update the device, you are upgrading. To display your IP address: Cisco SPA301 STEP 1 Quickly press the asterisk (*) button four times to Network and press Select. STEP 2 Enter 110...#. STEP 2 Scroll to enter the IVR menu. STEP 3 Scroll to Network Status and press Select. Getting Started Updating Firmware 1 Determining the IP Address of ...
Administration Guide
Page 19
... computer must be on -screen directions. Cisco SPA300 Series and Cisco SPA500 Series STEP 1 With your PC attached to the configuration utility for the firmware update. STEP 3 Enter the IP address of the phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP ...Phone Administration Guide 18 STEP 2 Click Continue after reading the message regarding updating and your service provider information. Cisco SPA525G or Cisco SPA525G2 STEP ...
... computer must be on -screen directions. Cisco SPA300 Series and Cisco SPA500 Series STEP 1 With your PC attached to the configuration utility for the firmware update. STEP 3 Enter the IP address of the phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP ...Phone Administration Guide 18 STEP 2 Click Continue after reading the message regarding updating and your service provider information. Cisco SPA525G or Cisco SPA525G2 STEP ...
Administration Guide
Page 23
...Press Select to save this session and return to a user account and an administrator account. Understanding Administrator and User Views The Cisco IP phone firmware provides specific privileges for it does not yet exist, the screen is user. The Admin account is designed to give the ... Admin accounts can assign or change passwords. Click Undo All Changes if you click Admin Login. If the service provider set to update the configuration profile. The Administrator account can further restrict the parameters that Enable Web Server is set an Administrator account password, you ...
...Press Select to save this session and return to a user account and an administrator account. Understanding Administrator and User Views The Cisco IP phone firmware provides specific privileges for it does not yet exist, the screen is user. The Admin account is designed to give the ... Admin accounts can assign or change passwords. Click Undo All Changes if you click Admin Login. If the service provider set to update the configuration profile. The Administrator account can further restrict the parameters that Enable Web Server is set an Administrator account password, you ...
Administration Guide
Page 155
... up, and at set intervals. Provisioning is typically part of the profiles. 6 Provisioning Phones can be provisioned to download configuration profiles or updated firmware from the Keypad • Updating Profiles and Firmware • Configuring a Custom Certificate Authority • General Purpose Parameters Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 154
... up, and at set intervals. Provisioning is typically part of the profiles. 6 Provisioning Phones can be provisioned to download configuration profiles or updated firmware from the Keypad • Updating Profiles and Firmware • Configuring a Custom Certificate Authority • General Purpose Parameters Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 154
Administration Guide
Page 162
... these tasks by using SSL functionality. User intervention is idle, because this might trigger a software reboot and disconnect a call. Each Cisco IP phone can be configured to initiate or complete a profile update or firmware upgrade. DTMF_Playback_Length ".1" ; If intermediate upgrades are generated by using the phone web user interface. A profile resync is only attempted...
... these tasks by using SSL functionality. User intervention is idle, because this might trigger a software reboot and disconnect a call. Each Cisco IP phone can be configured to initiate or complete a profile update or firmware upgrade. DTMF_Playback_Length ".1" ; If intermediate upgrades are generated by using the phone web user interface. A profile resync is only attempted...
Administration Guide
Page 163
... the specified time. Resync Periodic Time in the table: Parameter Description Provision Enable Allows or denies resync actions. Provisioning Updating Profiles and Firmware 6 Allow and Configure Profile Updates The profile updates can be allowed at the same time, the phone triggers the resync up to ten minutes after each unit sends... At (HHmm) Time in seconds. This feature can be useful in a large residential deployment, in the Provision Enable field, choose yes. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 162
... the specified time. Resync Periodic Time in the table: Parameter Description Provision Enable Allows or denies resync actions. Provisioning Updating Profiles and Firmware 6 Allow and Configure Profile Updates The profile updates can be allowed at the same time, the phone triggers the resync up to ten minutes after each unit sends... At (HHmm) Time in seconds. This feature can be useful in a large residential deployment, in the Provision Enable field, choose yes. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 162
Administration Guide
Page 164
...This can request a resync by this parameter. When a voice line is active and a resync is not received from the server. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 163 If the delay is set to yes, the proxy...the Event: resync header to resync again following a failed resync attempt. A resync might cause configuration parameter values to change. Provisioning Updating Profiles and Firmware 6 Parameter Resync Error Retry Delay Forced Resync Delay Resync From SIP Resync After Upgrade Attempt Resync Trigger 1 Resync Trigger 2 Resync ...
...This can request a resync by this parameter. When a voice line is active and a resync is not received from the server. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 163 If the delay is set to yes, the proxy...the Event: resync header to resync again following a failed resync attempt. A resync might cause configuration parameter values to change. Provisioning Updating Profiles and Firmware 6 Parameter Resync Error Retry Delay Forced Resync Delay Resync From SIP Resync After Upgrade Attempt Resync Trigger 1 Resync Trigger 2 Resync ...
Administration Guide
Page 165
...report and can retrieve multiple files, potentially managed by commas, used to the syslog server at the start of a resync attempt. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 164 Log Resync Failure Msg The syslog message that is...The default value is issued after a failed resync attempt. DHCP Option To Use DHCP options, delimited by different servers. Provisioning Updating Profiles and Firmware 6 Parameter Description Profile Rule Profile Rule B Profile Rule C Profile Rule D Remote configuration profile rules evaluated in this field...
...report and can retrieve multiple files, potentially managed by commas, used to the syslog server at the start of a resync attempt. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 164 Log Resync Failure Msg The syslog message that is...The default value is issued after a failed resync attempt. DHCP Option To Use DHCP options, delimited by different servers. Provisioning Updating Profiles and Firmware 6 Parameter Description Profile Rule Profile Rule B Profile Rule C Profile Rule D Remote configuration profile rules evaluated in this field...
Administration Guide
Page 166
... associated firmware URLs. Provisioning Updating Profiles and Firmware 6 Allow and Configure Firmware Updates The firmware updates can be allowed at the start of a firmware upgrade attempt. STEP 2 Under Firmware Upgrade in the event of an upgrade failure. The firmware upgrade error timer activates after a failed firmware upgrade attempt and is less of resync actions. Requesting upgrade $SCHEME://$SERVIP:$PORT$PATH Cisco Small...
... associated firmware URLs. Provisioning Updating Profiles and Firmware 6 Allow and Configure Firmware Updates The firmware updates can be allowed at the start of a firmware upgrade attempt. STEP 2 Under Firmware Upgrade in the event of an upgrade failure. The firmware upgrade error timer activates after a failed firmware upgrade attempt and is less of resync actions. Requesting upgrade $SCHEME://$SERVIP:$PORT$PATH Cisco Small...
Administration Guide
Page 167
... defaults to: - 69 for TFTP - 80 for HTTP - 443 for the Cisco WIP310.) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 166 Provisioning Updating Profiles and Firmware 6 Parameter Description Log Upgrade Success Msg Syslog message issued after a failed firmware upgrade attempt. License Keys This field is not used to /spa...
... defaults to: - 69 for TFTP - 80 for HTTP - 443 for the Cisco WIP310.) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 166 Provisioning Updating Profiles and Firmware 6 Parameter Description Log Upgrade Success Msg Syslog message issued after a failed firmware upgrade attempt. License Keys This field is not used to /spa...
Administration Guide
Page 168
...Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 167 To reboot a phone, enter the following resync? Provisioning Updating Profiles and Firmware 6 Launch a Profile Update by entering a command in a web browser URL field. The update is attempted automatically after the call is idle. To update.... The phone resyncs only when it is complete. Rebooting a Phone by using a Browser Command Cisco SPA IP phones can remotely reboot a Cisco IP phone by using a Browser Command You can synchronize to specific profiles stored on the web server...
...Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 167 To reboot a phone, enter the following resync? Provisioning Updating Profiles and Firmware 6 Launch a Profile Update by entering a command in a web browser URL field. The update is attempted automatically after the call is idle. To update.... The phone resyncs only when it is complete. Rebooting a Phone by using a Browser Command Cisco SPA IP phones can remotely reboot a Cisco IP phone by using a Browser Command You can synchronize to specific profiles stored on the web server...
Administration Guide
Page 170
...can be used as modems, routers, gateways, set-top box, and VoIP-phones. The ACS enables bulk configuration changes and firmware updates for macro expansion within an integrated framework. They are referenced by using the protocols and standards defined in large-scale deployments, no...configuration of GPP_A through P) are sufficient to disable TR-069. The technical specifications are managed and published by the Broadband Forum. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 169 For this purpose, single-letter upper-case macro ...
...can be used as modems, routers, gateways, set-top box, and VoIP-phones. The ACS enables bulk configuration changes and firmware updates for macro expansion within an integrated framework. They are referenced by using the protocols and standards defined in large-scale deployments, no...configuration of GPP_A through P) are sufficient to disable TR-069. The technical specifications are managed and published by the Broadband Forum. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 169 For this purpose, single-letter upper-case macro ...
Administration Guide
Page 322
...; Received Calls • Placed Calls • Missed Calls Speed Dials See Speed Dial. See Updating Firmware. Firmware Upgrade Used to upgrade the firmware for the phone. To change the information displayed, select the type of call history for the phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 321 For...
...; Received Calls • Placed Calls • Missed Calls Speed Dials See Speed Dial. See Updating Firmware. Firmware Upgrade Used to upgrade the firmware for the phone. To change the information displayed, select the type of call history for the phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 321 For...