Administration Guide
Page 3
... Screen 49 Changing the Display Background 50 Configuring the Screen Saver 51 Configuring the LCD Contrast 53 Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2) 53 Configuring Linksys Key System Parameters 54 Enabling Call Features 55 Enabling Anonymous Call and Caller ID Blocking Services 55 ... Service 55 Enabling Call Back Service 55 Enabling Call Park and Call Pickup Services 56 Enabling Call Transfer and Call Forwarding Services 56 Enabling Conferencing 57 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 2
... Screen 49 Changing the Display Background 50 Configuring the Screen Saver 51 Configuring the LCD Contrast 53 Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2) 53 Configuring Linksys Key System Parameters 54 Enabling Call Features 55 Enabling Anonymous Call and Caller ID Blocking Services 55 ... Service 55 Enabling Call Back Service 55 Enabling Call Park and Call Pickup Services 56 Enabling Call Transfer and Call Forwarding Services 56 Enabling Conferencing 57 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 2
Administration Guide
Page 5
Contents Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones 83 Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) 88 Configuring BroadSoft Directory 88 Configuring Synchronization of Do Not Disturb and Call Forward on a Per Line Basis (...Hold 94 Configuring Extension Mobility 94 Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2) 95 Configuring the User Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter ...
Contents Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones 83 Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) 88 Configuring BroadSoft Directory 88 Configuring Synchronization of Do Not Disturb and Call Forward on a Per Line Basis (...Hold 94 Configuring Extension Mobility 94 Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2) 95 Configuring the User Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter ...
Administration Guide
Page 11
... 306 Dial Plan Script 310 User Tab 312 Call Forward 312 Speed Dial 312 Supplementary Services 313 Camera Settings (Cisco SPA525G or Cisco SPA525G2) 313 Web Information Service Settings (Cisco SPA525G or Cisco SPA525G2) 313 Audio Volume 313 Screen (Cisco SPA525G or Cisco SPA525G2) 314 Attendant Console Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318...
... 306 Dial Plan Script 310 User Tab 312 Call Forward 312 Speed Dial 312 Supplementary Services 313 Camera Settings (Cisco SPA525G or Cisco SPA525G2) 313 Web Information Service Settings (Cisco SPA525G or Cisco SPA525G2) 313 Audio Volume 313 Screen (Cisco SPA525G or Cisco SPA525G2) 314 Attendant Console Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318...
Administration Guide
Page 13
For more information on the installation of the Cisco Attendant Console is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling, and accessing voice mail. it does not require a separate power supply. Calls can be attached to a single IP ...
For more information on the installation of the Cisco Attendant Console is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling, and accessing voice mail. it does not require a separate power supply. Calls can be attached to a single IP ...
Administration Guide
Page 57
... call park and call pickup, navigate to disable: • Call Park Serv-Enables call parking. • Call Pickup Serv-Enables call pickup. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 56 Call park and call pickup are available on a line and make it...another user to pick up. Enabling Call Transfer and Call Forwarding Services You can also enable or disable call forwarding: • Cfwd All-Forwards all calls. • Cfwd Busy-Forwards calls only if the line is busy. • Cfwd No Ans-Forwards calls only if the line is enabled. The user ...
... call park and call pickup, navigate to disable: • Call Park Serv-Enables call parking. • Call Pickup Serv-Enables call pickup. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 56 Call park and call pickup are available on a line and make it...another user to pick up. Enabling Call Transfer and Call Forwarding Services You can also enable or disable call forwarding: • Cfwd All-Forwards all calls. • Cfwd Busy-Forwards calls only if the line is busy. • Cfwd No Ans-Forwards calls only if the line is enabled. The user ...
Administration Guide
Page 61
... position on the phone. This feature is separated by pressing the right arrow key on the IP phone screen. STEP 2 (Cisco SPA525G or Cisco SPA525G2 only) Under Programmable Softkey Enable, choose yes to the table for information about softkeys. STEP 3 Edit the softkeys depending ...Service Announcements Service Announcements allows a user to send announcement requests to a customer-supplied announcement server. (Not applicable to the Cisco WIP310.) To configure Service Announcements, navigate to display. Positions are Redial, Directory, Call Forward, and Do Not Disturb.
... position on the phone. This feature is separated by pressing the right arrow key on the IP phone screen. STEP 2 (Cisco SPA525G or Cisco SPA525G2 only) Under Programmable Softkey Enable, choose yes to the table for information about softkeys. STEP 3 Edit the softkeys depending ...Service Announcements Service Announcements allows a user to send announcement requests to a customer-supplied announcement server. (Not applicable to the Cisco WIP310.) To configure Service Announcements, navigate to display. Positions are Redial, Directory, Call Forward, and Do Not Disturb.
Administration Guide
Page 62
...that Blind Xfer Serv is Idle logged in to an ACD server has set his status as available. Input Answers an incoming call forwarding. Connected, Connected Cancels a call . Keyword Key Label acd_login Login acd_logout Logout alpha Alpha answer avail Answer Avail barge bxfer Barge... (for each softkey and the phone state under which the softkey displays. Idle Enter alphabetic characters in to a specified number. Idle Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 61 Logs user out of 16 softkeys for example, when ...
...that Blind Xfer Serv is Idle logged in to an ACD server has set his status as available. Input Answers an incoming call forwarding. Connected, Connected Cancels a call . Keyword Key Label acd_login Login acd_logout Logout alpha Alpha answer avail Answer Avail barge bxfer Barge... (for each softkey and the phone state under which the softkey displays. Idle Enter alphabetic characters in to a specified number. Idle Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 61 Logs user out of 16 softkeys for example, when ...
Administration Guide
Page 90
... with the call server (for example, the BroadSoft server) so that if Do Not Disturb or Call Forwarding settings are changed on the phone, changes are not available. • Cisco SPA509-Lines 9-12 cannot be set ) None None None Configuring Synchronization of Do Not Disturb and Call... Forward on a Per Line Basis (Applicable to Broadsoft) Enabling synchronization of DND and CEWD To enable synchronization: STEP 1 Click Admin ...
... with the call server (for example, the BroadSoft server) so that if Do Not Disturb or Call Forwarding settings are changed on the phone, changes are not available. • Cisco SPA509-Lines 9-12 cannot be set ) None None None Configuring Synchronization of Do Not Disturb and Call... Forward on a Per Line Basis (Applicable to Broadsoft) Enabling synchronization of DND and CEWD To enable synchronization: STEP 1 Click Admin ...
Administration Guide
Page 100
... with STUN. RTP provides mechanisms for a connection but cannot locate the UAC, the proxy forwards the message to support streaming data. Typically, RTP runs on top of data. Configuring SIP, SPCP, and NAT SIP and Cisco IP Phones 4 SIP UA 2 4 SIP Proxy RTP 3 1 SIP Proxy SIP Proxy.... Voice traffic is established between UAs over dynamically-assigned ports using Real-time Protocol (RTP). it does not guarantee realtime delivery of UDP. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 99 If a SIP proxy receives a request from a UAS for ...
... with STUN. RTP provides mechanisms for a connection but cannot locate the UAC, the proxy forwards the message to support streaming data. Typically, RTP runs on top of data. Configuring SIP, SPCP, and NAT SIP and Cisco IP Phones 4 SIP UA 2 4 SIP Proxy RTP 3 1 SIP Proxy SIP Proxy.... Voice traffic is established between UAs over dynamically-assigned ports using Real-time Protocol (RTP). it does not guarantee realtime delivery of UDP. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 99 If a SIP proxy receives a request from a UAS for ...
Administration Guide
Page 103
... to GPP_A to be redirected to the next downstream server. Defaults to Admin Login > advanced > Voice > SIP. Macro expansion of proxies or gateways that forwards the request. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 102 Configuring Basic SIP Parameters To configure general SIP parameters, navigate to...
... to GPP_A to be redirected to the next downstream server. Defaults to Admin Login > advanced > Voice > SIP. Macro expansion of proxies or gateways that forwards the request. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 102 Configuring Basic SIP Parameters To configure general SIP parameters, navigate to...
Administration Guide
Page 150
.... If CDP is used concurrently, a waiting period of the IP phone. For configuration of the untagged frames coming from 0 to the forwarding state before the phone sends out the first LLDP-MED packet. Enable CDP Enable CDP only if you are using a switch that discovery ...enabled, after the phone has initialized and Layer 2 connectivity is used . Configuring a delay can be necessary to enable the tagging algorithm. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 149 CDP is 3 seconds. Configuring Security, Quality, and Network Features...
.... If CDP is used concurrently, a waiting period of the IP phone. For configuration of the untagged frames coming from 0 to the forwarding state before the phone sends out the first LLDP-MED packet. Enable CDP Enable CDP only if you are using a switch that discovery ...enabled, after the phone has initialized and Layer 2 connectivity is used . Configuring a delay can be necessary to enable the tagging algorithm. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 149 CDP is 3 seconds. Configuring Security, Quality, and Network Features...
Administration Guide
Page 181
...7 Field Interdigit Short Timer Description Short timeout between entering digits when dialing. Entering Star Code Values The phone provides default values for call forward, followed by the phone or to be sent to the network as call return, blind call transfers, call pickup, and so on... if at a time. Ranges from 0 to 3. The codes are: • Call Return (*69)-Calls the last caller, regardless which extension. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 180 A new order automatically cancels the previous order. • Call Back ...
...7 Field Interdigit Short Timer Description Short timeout between entering digits when dialing. Entering Star Code Values The phone provides default values for call forward, followed by the phone or to be sent to the network as call return, blind call transfers, call pickup, and so on... if at a time. Ranges from 0 to 3. The codes are: • Call Return (*69)-Calls the last caller, regardless which extension. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 180 A new order automatically cancels the previous order. • Call Back ...
Administration Guide
Page 182
... for a single call appearance only). • Block ANC Act-Blocks anonymous calls. Applies to primary extension only.0 • Call Forward Busy Act (*90)-Call forwards on all . For example, if call . • Block CID Act (*67)-Blocks caller ID on busy. Applies to primary ..., this star code will turn on outbound calls. Applies to primary extension only. • Call Forward Busy Deact (*91)-Cancels call forward on the current call . Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 181 Configuring Regional Parameters and...
... for a single call appearance only). • Block ANC Act-Blocks anonymous calls. Applies to primary extension only.0 • Call Forward Busy Act (*90)-Call forwards on all . For example, if call . • Block CID Act (*67)-Blocks caller ID on busy. Applies to primary ..., this star code will turn on outbound calls. Applies to primary extension only. • Call Forward Busy Deact (*91)-Cancels call forward on the current call . Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 181 Configuring Regional Parameters and...
Administration Guide
Page 184
... the user has a dial tone (first or second dial tone), they can delete any of the other vertical service codes internally processed by the Cisco IP phone. For example: - Configuring Regional Parameters and Supplementary Services Configuring Supplementary Services (Star Codes) 7 • Referral Services Codes-One or more... phone to perform a blind transfer to second dial tone. Feature Dial Services Codes: Tells the Cisco IP phone what to do not want the call server to call forward (*72) or BLock Caller ID (*67). This feature allows the proxy to process features such as call the...
... the user has a dial tone (first or second dial tone), they can delete any of the other vertical service codes internally processed by the Cisco IP phone. For example: - Configuring Regional Parameters and Supplementary Services Configuring Supplementary Services (Star Codes) 7 • Referral Services Codes-One or more... phone to perform a blind transfer to second dial tone. Feature Dial Services Codes: Tells the Cisco IP phone what to do not want the call server to call forward (*72) or BLock Caller ID (*67). This feature allows the proxy to process features such as call the...
Administration Guide
Page 185
...to it in this parameter. Also, any digit not used above If no tone parameter is entered, such as *73 to cancel call forwarding, do not include it • the service provider intends to support similar service by using means other than relying on the IP phone ...screen. If the * code is hidden on the Cisco IP phone. If a service is disabled, the soft button associated with an exclamation mark (!). Configuring Regional Parameters and Supplementary Services Configuring Supplementary ...
...to it in this parameter. Also, any digit not used above If no tone parameter is entered, such as *73 to cancel call forwarding, do not include it • the service provider intends to support similar service by using means other than relying on the IP phone ...screen. If the * code is hidden on the Cisco IP phone. If a service is disabled, the soft button associated with an exclamation mark (!). Configuring Regional Parameters and Supplementary Services Configuring Supplementary ...
Administration Guide
Page 186
... Parameters and Supplementary Services Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 7 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) The Cisco SPA300 Series and Cisco SPA500 Series IP phones support all service disabled; CWF: Call waiting service disabled; FNF: Call forward no answer enabled; If the Service Annc Extension Codes...
... Parameters and Supplementary Services Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 7 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) The Cisco SPA300 Series and Cisco SPA500 Series IP phones support all service disabled; CWF: Call waiting service disabled; FNF: Call forward no answer enabled; If the Service Annc Extension Codes...
Administration Guide
Page 187
... Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 7 SA_serv is the extension code which the ANNC server will route to. Appendix: SA_serv list 1) Call Back CBT: Call back enabled CBF: Call back disabled CBB: Call back busy enabled 2) Call Forward FAT: Call forward all enabled FAF: Call forward all disabled FBT: Call...
... Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 7 SA_serv is the extension code which the ANNC server will route to. Appendix: SA_serv list 1) Call Back CBT: Call back enabled CBF: Call back disabled CBB: Call back busy enabled 2) Call Forward FAT: Call forward all enabled FAF: Call forward all disabled FBT: Call...
Administration Guide
Page 210
... Script Examples c=r;p=sb Color is red and pattern is separated by this phone • Local Seized: This call appearance has been seized by a forward slash (/). c=a;p=ud;u=.1/.1/.1/.1/.1/.9 Color is amber (orange) and the blink pattern is: 100ms on, 100ms off, 100ms on, 100ms off, 100ms on hold... Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 209 It consists of up to 4 pairs of the call appearance. •...
... Script Examples c=r;p=sb Color is red and pattern is separated by this phone • Local Seized: This call appearance has been seized by a forward slash (/). c=a;p=ud;u=.1/.1/.1/.1/.1/.9 Color is amber (orange) and the blink pattern is: 100ms on, 100ms off, 100ms on, 100ms off, 100ms on hold... Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 209 It consists of up to 4 pairs of the call appearance. •...
Administration Guide
Page 229
...or default VLAN will not tag frames with an existing tag). Value of some switches, you are using a switch that use that discovery protocol. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 228 When the LLDP-MED feature is enabled, after the phone has ...to all the untagged frames coming from the PC (it will be used . Setting this value to a higher value for LLDP-MED to the forwarding state before the phone will increase the overall startup time for the switch to get to work. The priority applied to devices that use Spanning...
...or default VLAN will not tag frames with an existing tag). Value of some switches, you are using a switch that use that discovery protocol. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 228 When the LLDP-MED feature is enabled, after the phone has ...to all the untagged frames coming from the PC (it will be used . Setting this value to a higher value for LLDP-MED to the forwarding state before the phone will increase the overall startup time for the switch to get to work. The priority applied to devices that use Spanning...
Administration Guide
Page 231
... SIP Parameters Parameter Description Max Forward SIP Max Forward value, which can be redirected to 255) a request may be used in outbound REGISTER requests. Defaults to 255. Defaults to 70. If this is not specified, the is not included. Cisco SPA IP Phone Field Reference ...$D corresponding to GPP_A to 5. Defaults to $VERSION. SIP User Agent Name Used in responses to inbound responses. Defaults to blank. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 230 Defaults to GPP_D allowed. Macro expansion of times an ...
... SIP Parameters Parameter Description Max Forward SIP Max Forward value, which can be redirected to 255) a request may be used in outbound REGISTER requests. Defaults to 255. Defaults to 70. If this is not specified, the is not included. Cisco SPA IP Phone Field Reference ...$D corresponding to GPP_A to 5. Defaults to $VERSION. SIP User Agent Name Used in responses to inbound responses. Defaults to blank. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 230 Defaults to GPP_D allowed. Macro expansion of times an ...